Navy Federal Credit Union Member(NFCU) customers who have received "New Payment Transfer With Zelle Pay" emails like the one below, which claim money has been transferred to their account are asked to delete and not follow the instructions in them. This is because the emails area a phishing scam that is being sent by cybercriminals to frighten their potential victims into clicking on a link within the same email messages, which go to phishing websites that steal Navy Federal Credit Union Member(NFCU) account credentials (usernames and passwords).
Navy Federal Credit Union Member customers who have already been tricked by the phishing email messages are asked to change their passwords and contact Navy Federal Credit Union Member (NFCU) immediately before their money is stolen, online accounts hijacked and used fraudulently by cybercriminals.
The "Navy Federal Credit Union New Payment Transfer With Zelle Pay" Scam
Subject: New Payment Transfer With Zelle Pay
From: " Navy Federal Credit Union " NavyFedAlerts@mailsender.com
Date: Fri, 03 Aug 2018 23:00:27 +0000
This is an automated email, please do not reply
Zelle Pay Transfer
A payment has just been sent to your Navy Federal account using Zelle Pay.
For security reasons, The payment has been hold as you are required to Update Your Account as a means to enroll with Zelle Pay and accept the payment to your account.
Click below to access your account information to restore access.
Update Your Account
Regards,
© All users of our online services subject to Privacy Statement and agree to be bound by Terms of Service. Please review. © 2018 Navy Federal Credit Union. All rights reserved.
Navy Federal Credit Union customers should never click on a link to sign into their online accounts. They should always go directly to https://www.navyfederal.org/ and sign into their accounts from there. Once they have signed in, they will be notified of changes, verification or updates that need to be done to their accounts.