Online Threat Alerts (OTA) - Alerting you to scams and frauds.
The website "Home AP" located at www.homeap.co is a fake and fraudulent KitchenAid online store claiming to sell cooktops, dishwashers, microwaves, and other kitchen accessories. Online users are advised to stay away from the fraudulent online store because those who have shopped from it, run the risk of their personal, credit card and other payment processing information getting stolen by cybercriminals and used fraudulently.
Online users who have already used their credit cards on the website are asked to open a dispute with their banks to have their money refunded. They may also need to cancel their credit card and get a new one to prevent the scammers behind the website from fraudulently charging their cards in the future.
The legitimate KitchenAid online store is located at:
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Online Threat Alerts (OTA) is not affiliated with or endorsed by any trademark owner mentioned in this article. Some of the information in samples in this article may have been impersonated or spoofed.
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Has any one been able to recover there money ?
I had the same experience. I have never been scammed online until now. I fell for the KitchenAid scam and lost $70.00. PayPal has not helped to recover my money and attempts to do so with the company have been futile. Please use this as a warning to stay away from the website: help.ulats.com. It is fraudulent.
Same here, Sept 6th 2018, $67.28gone from my disability check. Because a family member tagged me in Facebook post about this great sale on a mixer I've ALWAYS wanted. Now website is gone and too late to file a claim by the time in Jan l. I realized its never going to show up. :( Hillsboro, Oregon
I ordered a mixer in sept, came across this site afterward then I contacted my bank after a month of ordering. My money was refunded on the 31st of dec
I think we are a large enough group to join forces and demand that facebook follow up on this and form a class action law suit.
this is a great idea! they should check ads on their website more closely.
I agree with the person above. Many legit companies run specials this time of year and FB should make sure they are checking these companies before allowing them to advertise to FB member!
I agree with you!
I am in Canada but I fully agree with you...where do we start?
I agree with you.
I agree with you
I agree with you hundred per cent. I keep e-mailing them every night and I get the same e-mail every night.
The same thing has happened to me.This was to be a Christmas gift and it happened towards the end of AUg.
Unfortunately, I have been scammed when making a purchase on that page. This happened at the beginning of September of this year.I sent a first email asking for my order, to which they answered why I was going to that email, to get in touch with the sales department. After another month I sent another email to the same place, and simply, there are no more answers, the land has swallowed, they have disappeared.Is there any way to recover the money? Can you report in any way?What I do know, after this,is that you have to be careful especially withMany of the ads that appear on the facebook, because that's where I saw it.Thank you.
Happen to me on Sept. 6, 2018. I sent several emails, they never answered.I have never been scammed before. But I have now.
Well, I guess I will have to do the same with my CC company.I should have know better as well. I’ve been been checking in the status thru website but as of 11/19 the website has just disappeared, can no longer access.Disappointed but I once again I am old enough and should ha e know better.
I ordered and paid 1 kitchenAid. Now more than 2 months, I didn't receive my order. What can I do ?
Open a dispute with your bank to have your money refunded.
Got me too! They even tried to charge me for the customs fees! UPS was able to correct this part...figured it might be a scam. Contacted my credit card company and opened a dispute. Can no longer access their website either....imagine that??!!
Sept 8th here, too. I also should have known better! Too good to be true! Filing a complaint and requesting a refund NOW.
I also ordered and paid for a Kitchen Aid Mixer on September 11, 2018. How do I see about getting my money back? I paid for with a Mastercard. Thank you. I am from Clayton, New York
How do I dispute, I was charged for the mixer?
They don't answer emails either.
I ordered one on 9.8.18As of 11.7.18 I've not received it.Money was taken out of my account on 9.10.18.
I ordered on 9/9/18 and as of 11/5/18 I still have not received my order.Money was taken from our account 9/11/18.
Ordered 9/9. Took out funds from my card on 9/11. Received nothing. Called bank and will have to get a new card. Have too many bank drafts using my card to be bothered. Showed that it was a secure site. Ad appeared on Facebook. Wouldn't they be liable for fraudulent ads on their site?
I ordered a Kitchen Aid Stand Mixer Sept 8th and as yet, have not received anything...what do we do next?...Frustrated consumer!.
did anyone receive their order?
I ordered a stand kitchen aid Mixer Sept 8th and have NOT received anything...Nova Scotia Canada
No I haven't and I ordered it back in September
OK, an update on my order. I order the Kitchenaide Mixer on September 6, 2018, my card was charged. I have been checking back on a daily basis, and have been watching it's progress across the ocean.My order left on a Marine Container Transport on September 24, 2018. The web site said it could take 20-45 days for it to arrive. The arrival scan occurred at 14:13 10/29/2018. That means (I hope), that is has finally arrived at one of the USA ports. :) I will keep checking for further updates, and keep posting those updates.
how did you follow your order? I received no tracking information or order conformation?
Was just wondering where my appliance was only to discover this was a scam. Anybody know what to do next?
I ordered a mixer sept 9, still haven’t heard anything, I would like my money back, I know they got their money because my bank called me questing me about the order, I had no idea it was a scam!!!! Shame on me for believing this c**p!! Never again....
Happened to me too on Sept 8th... I should know that if it seems too good to be true, it probably is!
ordered on 9-7-18 and still waiting
Me too.But they have not charged my card.
I ordered a kitchen aid mixer Sept 7 2018. Am still waiting for it. I want a Kitchen aid mixer or my money
It is a scam, notify your credit card company that it is fraudulent.
Thought I was buying a mixer, well it never came and shame on me. Too late to cry; learn from this.
I think we are dealing with the same co. I purchased a 22 in. 3in 1 gas mower 53.22 from service-popisupportmail.com. Thank u for the heads up.
I purchased a Kitchenaid mixer on 9/5/18. It was to be delivered in 15-20 days.
I too ordered a KitchenAid mixer since September 8/2018, no product shown and money taken out of my card.
From this same website, I have one order right now...
I too have been scammed for the mixer I ordered on 9/5. Scam alert
This is what I have, someone help me:I ordered a generator, nothing is here yet, it has been 30 days.Funny thing is that they responded to my emails and keep insisting to go check the status of the generator I have no username and it says to use my email address for the password does not let me leave that site "Dear,Thanks for your letter .You can visit "Your order" to check the details of you order statusAny other question please visit our FAQ page.Have a nice day.K"Today they tell me that All I want is my money or the generatorThank youBen.
Contact your bank and open a dispute to have your money refunded.
I ordered a mixer on 9/5/2018. I want my money back.