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Beware of "Home AP" at homeap.co - it is a Fake KitchenAid Online Store

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Beware of "Home AP" at homeap.co - it is a Fake KitchenAid Online Store

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The website "Home AP" located at www.homeap.co is a fake and fraudulent KitchenAid online store claiming to sell cooktops, dishwashers, microwaves, and other kitchen accessories. Online users are advised to stay away from the fraudulent online store because those who have shopped from it, run the risk of their personal, credit card and other payment processing information getting stolen by cybercriminals and used fraudulently.

Please continue reading below.

"Home AP" at www.homeap.co - the Fraudulent Online Store

homeap.co

Online users who have already used their credit cards on the website are asked to open a dispute with their banks to have their money refunded. They may also need to cancel their credit card and get a new one to prevent the scammers behind the website from fraudulently charging their cards in the future.

The legitimate KitchenAid online store is located at:

Note: Some of the names, addresses, email addresses and telephone numbers in email samples on this website may have been impersonated.

Please share what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com

Also, report missing persons, scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent.

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Comments, Questions, Answers, or Reviews
(Total: 150)

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Please continue reading below.

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  • Jan 16, 2019 at 1:43 PM by an anonymous user from Lagos, Nigeria

    I ordered a mixer in sept, came across this site afterward then I contacted my bank after a month of ordering. My money was refunded on the 31st of dec

    remove

  • Dec 4, 2018 at 5:29 PM by an anonymous user from Chambersburg, Pennsylvania, United States

    I think we are a large enough group to join forces and demand that facebook follow up on this and form a class action law suit.

    remove

    • Dec 18, 2018 at 9:57 AM by an anonymous user from Ridgeland, Mississippi, United States

      this is a great idea! they should check ads on their website more closely.

      remove

    • Dec 15, 2018 at 11:12 AM by an anonymous user from Alma, Michigan, United States

      I agree with the person above. Many legit companies run specials this time of year and FB should make sure they are checking these companies before allowing them to advertise to FB member!

      remove

    • Dec 11, 2018 at 10:50 AM by an anonymous user from Paris, Île-de-France, France

      I agree with you!

      remove

    • Dec 10, 2018 at 1:42 PM by an anonymous user from Halifax, Nova Scotia, Canada

      I am in Canada but I fully agree with you...where do we start?

      remove

    • Dec 8, 2018 at 8:05 PM by an anonymous user from Washington D.C., District of Columbia, United States

      I agree with you.

      remove

    • Dec 7, 2018 at 11:35 PM by an anonymous user from Rockford, Michigan, United States

      I agree with you

      remove

      • Jan 25, 2019 at 8:10 PM by an anonymous user from Brampton, Ontario, Canada

        I agree with you hundred per cent. I keep e-mailing them every night and I get the same e-mail every night.

        remove

  • Dec 1, 2018 at 9:40 PM by an anonymous user from Goodlettsville, Tennessee, United States

    The same thing has happened to me.

    This was to be a Christmas gift and it happened towards the end of AUg.

    remove

  • Nov 27, 2018 at 12:49 PM by an anonymous user from Barcelona, Catalonia, Spain

    Unfortunately, I have been scammed when making a purchase on that page. This happened at the beginning of September of this year.

    I sent a first email asking for my order, to which they answered why I was going to that email, to get in touch with the sales department. After another month I sent another email to the same place, and simply, there are no more answers, the land has swallowed, they have disappeared.

    Is there any way to recover the money? Can you report in any way?
    What I do know, after this,

    is that you have to be careful especially with

    Many of the ads that appear on the facebook, because that's where I saw it.
    Thank you.

    remove

  • Nov 26, 2018 at 2:59 PM by an anonymous user from Dalton, Georgia, United States

    Happen to me on Sept. 6, 2018. I sent several emails, they never answered.

    I have never been scammed before. But I have now.

    remove

  • Nov 24, 2018 at 7:03 PM by an anonymous user from Nashua, New Hampshire, United States

    Well, I guess I will have to do the same with my CC company.

    I should have know better as well. I’ve been been checking in the status thru website but as of 11/19 the website has just disappeared, can no longer access.

    Disappointed but I once again I am old enough and should ha e know better.

    remove

  • Nov 21, 2018 at 9:23 PM by an anonymous user from Montreal, Quebec, Canada

    I ordered and paid 1 kitchenAid. Now more than 2 months, I didn't receive my order. What can I do ?

    remove

    • Nov 22, 2018 at 7:02 AM by info

      Open a dispute with your bank to have your money refunded.

      remove

  • Nov 19, 2018 at 5:55 PM by an anonymous user from Clear Lake, Wisconsin, United States

    Got me too! They even tried to charge me for the customs fees! UPS was able to correct this part...figured it might be a scam. Contacted my credit card company and opened a dispute. Can no longer access their website either....imagine that??!!

    remove

  • Nov 19, 2018 at 8:51 AM by an anonymous user from Portland, Maine, United States

    Sept 8th here, too. I also should have known better! Too good to be true! Filing a complaint and requesting a refund NOW.

    remove

  • Nov 19, 2018 at 8:17 AM by an anonymous user from Dallas, Texas, United States

    I also ordered and paid for a Kitchen Aid Mixer on September 11, 2018. How do I see about getting my money back? I paid for with a Mastercard. Thank you. I am from Clayton, New York

    remove

    • Nov 19, 2018 at 9:17 AM by info

      Open a dispute with your bank to have your money refunded.

      remove

  • Nov 18, 2018 at 8:50 AM by an anonymous user from Vancouver, Washington, United States

    How do I dispute, I was charged for the mixer?

    remove

  • Nov 8, 2018 at 11:22 AM by an anonymous user from Swansea, Illinois, United States

    They don't answer emails either.

    remove

  • Nov 7, 2018 at 5:58 PM by an anonymous user from Mount Laurel, New Jersey, United States

    I ordered one on 9.8.18

    As of 11.7.18 I've not received it.
    Money was taken out of my account on 9.10.18.

    remove

  • Nov 5, 2018 at 9:32 PM by an anonymous user from Janesville, Wisconsin, United States

    I ordered on 9/9/18 and as of 11/5/18 I still have not received my order.

    Money was taken from our account 9/11/18.

    remove

  • Nov 1, 2018 at 1:38 PM by an anonymous user from Lexington, South Carolina, United States

    Ordered 9/9. Took out funds from my card on 9/11. Received nothing. Called bank and will have to get a new card.

    Have too many bank drafts using my card to be bothered. Showed that it was a secure site. Ad appeared on Facebook. Wouldn't they be liable for fraudulent ads on their site?

    remove

  • Oct 31, 2018 at 5:38 PM by an anonymous user from Halifax, Nova Scotia, Canada

    I ordered a Kitchen Aid Stand Mixer Sept 8th and as yet, have not received anything...what do we do next?...Frustrated consumer!.

    remove

    • Oct 31, 2018 at 5:49 PM by info

      Open a dispute with your bank to have your money refunded.

      remove

  • Oct 29, 2018 at 5:29 PM by an anonymous user from Calgary, Alberta, Canada

    did anyone receive their order?

    remove

    • Oct 31, 2018 at 5:35 PM by an anonymous user from Halifax, Nova Scotia, Canada

      I ordered a stand kitchen aid Mixer Sept 8th and have NOT received anything...Nova Scotia Canada

      remove

    • Oct 31, 2018 at 11:29 AM by an anonymous user from Memphis, Tennessee, United States

      No I haven't and I ordered it back in September

      remove

  • Oct 29, 2018 at 4:35 PM by an anonymous user from Reno, Nevada, United States

    OK, an update on my order. I order the Kitchenaide Mixer on September 6, 2018, my card was charged. I have been checking back on a daily basis, and have been watching it's progress across the ocean.

    My order left on a Marine Container Transport on September 24, 2018. The web site said it could take 20-45 days for it to arrive. The arrival scan occurred at 14:13 10/29/2018. That means (I hope), that is has finally arrived at one of the USA ports. :) I will keep checking for further updates, and keep posting those updates.

    remove

    • Dec 4, 2018 at 5:22 PM by an anonymous user from Chambersburg, Pennsylvania, United States

      how did you follow your order? I received no tracking information or order conformation?

      remove

  • Oct 25, 2018 at 10:57 PM by an anonymous user from Woolloongabba, Queensland, Australia

    Was just wondering where my appliance was only to discover this was a scam. Anybody know what to do next?

    remove

  • Oct 24, 2018 at 11:50 AM by an anonymous user from Sunnyvale, California, United States

    I ordered a mixer sept 9, still haven’t heard anything, I would like my money back, I know they got their money because my bank called me questing me about the order, I had no idea it was a scam!!!! Shame on me for believing this crap!! Never again....

    remove

    • Oct 31, 2018 at 5:37 PM by an anonymous user from Halifax, Nova Scotia, Canada

      Happened to me too on Sept 8th... I should know that if it seems too good to be true, it probably is!

      remove

  • Oct 19, 2018 at 7:48 AM by an anonymous user from Peoria, Illinois, United States

    ordered on 9-7-18 and still waiting

    remove

    • Oct 23, 2018 at 7:23 PM by an anonymous user from Las Vegas, Nevada, United States

      Me too.
      But they have not charged my card.

      remove

  • Oct 18, 2018 at 10:56 PM by an anonymous user from Sunnyvale, California, United States

    I ordered a kitchen aid mixer Sept 7 2018. Am still waiting for it. I want a Kitchen aid mixer or my money

    remove

    • Oct 24, 2018 at 2:56 PM by an anonymous user from Phoenix, Arizona, United States

      It is a scam, notify your credit card company that it is fraudulent.

      remove

  • Oct 18, 2018 at 3:43 PM by an anonymous user from Palmdale, California, United States

    Thought I was buying a mixer, well it never came and shame on me. Too late to cry; learn from this.

    remove

  • Oct 18, 2018 at 7:07 AM by an anonymous user from Kansas City, Missouri, United States

    I think we are dealing with the same co. I purchased a 22 in. 3in 1 gas mower 53.22 from service@popisupportmail.com. Thank u for the heads up.

    remove

  • Oct 15, 2018 at 4:41 PM by an anonymous user from Town and Country, Missouri, United States

    I purchased a Kitchenaid mixer on 9/5/18. It was to be delivered in 15-20 days.

    remove

    • Oct 25, 2018 at 1:26 PM by an anonymous user from Brampton, Ontario, Canada

      I too ordered a KitchenAid mixer since September 8/2018, no product shown and money taken out of my card.

      remove

    • Oct 17, 2018 at 3:57 PM by an anonymous user from San Jose, California, United States

      From this same website, I have one order right now...

      remove

  • Oct 15, 2018 at 7:16 AM by an anonymous user from Portland, Maine, United States

    I too have been scammed for the mixer I ordered on 9/5. Scam alert

    remove

  • Oct 7, 2018 at 11:01 PM by an anonymous user from Greeley, Colorado, United States

    This is what I have, someone help me:

    I ordered a generator, nothing is here yet, it has been 30 days.
    Funny thing is that they responded to my emails and keep insisting to go check the status of the generator I have no username and it says to use my email address for the password does not let me leave that site

    "Dear,

    Thanks for your letter .

    You can visit "Your order" to check the details of you order status
    Any other question please visit our FAQ page.

    Have a nice day.

    K"

    Today they tell me that All I want is my money or the generator
    Thank you
    Ben.

    remove

    • Oct 8, 2018 at 12:00 AM by info

      Contact your bank and open a dispute to have your money refunded.

      remove

  • Oct 5, 2018 at 1:30 PM by an anonymous user from Cassopolis, Michigan, United States

    I ordered a mixer on 9/5/2018. I want my money back.

    remove

    • Oct 7, 2018 at 8:16 AM by an anonymous user from Las Vegas, Nevada, United States

      I ordered my mixer on 9/08/18 and haven't received it! I want my money back!

      remove

  • Oct 2, 2018 at 5:20 PM by an anonymous user from Newark, New Jersey, United States

    ordered on 9/10/2018 and still no mixer yet. they continue to send generic messages not relating to my issue.

    remove

  • Sep 30, 2018 at 8:20 AM by an anonymous user from Bangor, Maine, United States

    I have been scammed I believe! What do I do about it?

    remove

    • Sep 30, 2018 at 11:10 AM by info

      Open a dispute with your bank to have your money refunded

      remove

  • Sep 29, 2018 at 6:27 PM by an anonymous user from Charlotte, North Carolina, United States

    same happened to me

    remove

  • Sep 22, 2018 at 2:15 PM by an anonymous user from Whitby, Ontario, Canada

    I just called my Credit Card company because I wasn't receiving my mixer and they said that they are getting an average of 4 - 5 Calls a day about this company.

    Beware they also "claim to sell" Milwaukee tools and Paddle-boards for dirt cheap and have warned me that in the winter they try to sell Canada Goose and UGG boots.

    I have learned my lesson and will not be ordering from FACEBOOK again.

    I wish Facebook had a way of screening this kind of advertisement. Call your credit card company because they will issue you a credit. Thanks and Good Luck to all !

    remove

    • Sep 27, 2018 at 1:21 PM by an anonymous user from Toronto, Ontario, Canada

      Thanks for your comment made me realize that I was also scam. I also learned my lesson.

      remove

    • Sep 25, 2018 at 4:39 AM by an anonymous user from Woonsocket, Rhode Island, United States

      You are so right. Do not purchase anything from Facebook Ads!

      remove

  • Sep 21, 2018 at 12:55 PM by an anonymous user from Reno, Nevada, United States

    Well, so far so good. The company is out of China, and have kept me updated on all of the activity of the item I ordered.

    It is now ready to deliver to the containers. It has had one custom scan, and I imagine it will have another one when it hits the docks. They have been very good about updating my order, so I am going to withhold any negative judgement.

    With the trade war going on with China right now, I am going to presume it will take longer than the usual 8 weeks to arrive at my doorstep. Good luck to others who ordered, and keep checking back.

    remove

    • Nov 25, 2018 at 9:23 AM by an anonymous user from Sunnyvale, California, United States

      I was just like you. Kept checking the status and saw where it had arrived in the US and was going through the customs scans and such but now cannot access their websites for about 2 weeks now.

      It says the server has stopped responding. And I have googled it and all I see in the results is that it is a scam. SO disappointed but I will be contacting my credit card to get a refund. I have also been watching my card activity and so far they have not used it for anything but the mixer the day after I ordered it in September.

      remove

    • Oct 18, 2018 at 7:46 AM by an anonymous user from La Marque, Texas, United States

      I'm doing the same, withholding my opinion until it has time to be delivered, or not. I ordered on 9-7-2018 and it is now on the container ship, and yes they have updated my order on a regular basis. Good Luck to both of us.

      remove

    • Oct 11, 2018 at 11:29 AM by an anonymous user from Pineville, Louisiana, United States

      Did you ever receive your items?

      remove

    • Sep 24, 2018 at 10:04 PM by an anonymous user from Benton, Arkansas, United States

      You will not receive anything from them. This is a totally fraudulent comy. Do yourself a favor and cancel your card immediately or you will keep getting unauthorized charges.

      remove

  • Sep 20, 2018 at 8:01 PM by an anonymous user from Pinconning, Michigan, United States

    If they say it too good to be true.... it is. I'm an idiot. I should have known too. I hate the stupid cr*p on Facebook.

    remove

  • Sep 19, 2018 at 3:13 PM by an anonymous user from Nevada City, California, United States

    I just found out that this is a fake website and I bought the mixer with my credit card. Now I have to go the bank and stop it. I should have known that with all the facebook crap it was fake! My bad.

    remove

    • Sep 20, 2018 at 8:29 PM by an anonymous user from Houston, Texas, United States

      Do we know for sure that we will not get the product? If so, I too, must stop payment on a credit card.

      remove

    • Sep 20, 2018 at 10:21 AM by an anonymous user from Marysville, California, United States

      I did the same thing.. Lesson learned.. My cc company credited back the purchase and closed my card.. I should have known.. So bad there is such scammers in the world..

      remove

  • Sep 17, 2018 at 11:18 PM by an anonymous user from Montebello, California, United States

    Please guys be aware they came up with new website
    homeapshop.com

    remove

    • Sep 18, 2018 at 12:07 PM by an anonymous user from Long Beach (Downtown), California, United States

      I wish I had done a google search for homeap.co before making this transaction.

      Now all my information might be compromised. It a big mess. Lesson learned

      remove

  • Sep 17, 2018 at 8:49 PM by an anonymous user from Weaverville, California, United States

    Yep me too! I can't believe I fell for it!

    It looked so real. It has been taken down now. I tried to check on my delivery and couldn't get to there website!

    Not only did they charge my credit card but they set it up as a recurring payment!! What nerve!!Filthy criminals!

    It shows on my credit card as going to China!

    remove

  • Sep 15, 2018 at 4:44 PM by an anonymous user from Omaha, Nebraska, United States

    Too late for me, also not a smart decision on my part. Lesson learned

    remove

    • Sep 17, 2018 at 10:11 PM by an anonymous user from Cincinnati, Ohio, United States

      The same here. I'm sorry you were a victim as well.

      remove

  • Sep 15, 2018 at 12:02 PM by an anonymous user from Willis, Texas, United States

    I got dupped. I should have know that you can not get a dish washer for 79.83.
    Don't know what to do..

    remove

    • Sep 20, 2018 at 10:25 AM by an anonymous user from Marysville, California, United States

      Call cc company and tell them its a fraud. All I did and they credited me the purchase and closed my cc...

      remove

  • Sep 15, 2018 at 7:16 AM by an anonymous user from Humble, Texas, United States

    Once this is reported, the ads should be taken down. If it wasn't for Wells Fargo, I would not have known this. They declined my purchase from this source, and I called to ask why. The first time I called, I was told my card was fine, but the merchant declined it. Then, I called back to get the number of the company.

    A second Wells Fargo agent then told me that she could not find a company contact number. She then did some research and found the information posted. I am sure I am not the only one who was lured into this trap. Facebook should be ashamed for allowing this to continue.

    remove

  • Sep 14, 2018 at 5:46 PM by an anonymous user from Rohnert Park, California, United States

    Why can't Facebook stop the advertising? It looked legit to me and I fell for it.

    A friend sent me the link to this site and I called my bank and canceled my card. I guess I assumed if it's on Facebook it's ok.

    remove

  • Sep 14, 2018 at 10:36 AM by an anonymous user from Midland, Texas, United States

    Same here. It’s true if it’s too good to be true. It’s so embarrassing. I too had to get a new card.

    There is gonna be more when they start not getting the merchandise.

    remove

  • Sep 13, 2018 at 9:59 PM by an anonymous user from Tauranga, Bay of Plenty, New Zealand

    Too late, looked like a really good "container door" style deal and since I've always wanted one of those Kitchenaids sooo much I fell for it - first time ever, silly me.

    Blocked and replaced credit card now.

    remove

  • Sep 13, 2018 at 9:46 AM by an anonymous user from Romulus, Michigan, United States

    I assumed if this ad was on FB it was vetted.....untrue! I called today and cancelled my card and disputed the charges. U wish I would have listened to my gut instinct!

    remove

    • Sep 13, 2018 at 6:15 PM by an anonymous user from Dallas, Georgia, United States

      I did the same thing and purchased a mixer. I called my credit card to opened a dispute and cancelled my credit and they are issuing another card. Now I know and will pass it on that this site is a fraud!

      remove

  • Sep 12, 2018 at 6:06 PM by an anonymous user from Canoga Park, California, United States

    I ordered. Received a charge for a different amount and from a totally different entity. Disputed amount. Cancelled order. Cancelled the card.

    remove

  • Sep 12, 2018 at 1:09 PM by an anonymous user from Albuquerque, New Mexico, United States

    I'm so glad I did a search on this website before I sent money. They are advertising constantly on Facebook. I'm going to start reporting them when I see the ad.

    remove

  • Sep 12, 2018 at 8:56 AM by an anonymous user from Athens, Georgia, United States

    Did anyone who ordered something from this outfit ever receive any products?

    remove

  • Sep 12, 2018 at 7:44 AM by an anonymous user from Paducah, Kentucky, United States

    I placed the order for that Kitchenaid mixer this morning. I got an email that said:

    "This is your conformation number."

    That made me suspicious, so I looked up HomeAp and saw it was a scam. I immediately called my MasterCard company and had the card cancelled.

    They said I have to dispute the charge after it is posted. Man, what a mess! I will be more careful from now on!

    Facebook, please check these scams out before allowing this cr*p!

    remove

    • Sep 12, 2018 at 9:53 AM by an anonymous user from Roswell, Georgia, United States

      I tried to place an order 3 times, it kept telling me my MasterCard was declined. I guess I should be happy...I knew it was too good a deal...

      remove

  • Sep 12, 2018 at 3:53 AM by an anonymous user from Miami, Florida, United States

    Buyers be aware....and beware! It’s never a good idea to purchase something online from a company you’ve never heard of - especially if they don’t accept American Express. If a deal seems too good to be true, it probably is!

    remove

  • Sep 11, 2018 at 11:59 PM by an anonymous user from Bakersfield, California, United States

    I have always been told that if its too good to be true then it is. I wish I had seen this when I was researching for for more information about this company I was reluctant but decided to go ahead and try it anyway.

    I placed my order and it kept saying an error had occurred please try again. After three attempts I gave up but when I checked order my history it showed I ordered 3 KitcheAid mixers. So I immediately sent them an email stating that I had only ordered 1. They replied with go ahead and keep all 3 and we will give you a partial refund. Lucky for me my credit card company was alerted before me and they called me to verify the next morning.

    So their fraud department is already on it and they already have my refund process started.

    My card was already used in several different areas after I placed my order. My card has been cancelled and I don't think I'll be doing anymore online shopping. With the exception of Amazon of course.

    remove

  • Sep 11, 2018 at 10:21 PM by an anonymous user from Hendersonville, North Carolina, United States

    They advertise to accept visa or mastercard but when you put in your visa number they don't accept it they insist you use your mastercard which is most debit cards.. boy am I ever glad I read this post and did my homework. Thank you so much for your help.

    remove

    • Sep 14, 2018 at 5:27 PM by an anonymous user from Langhorne, Pennsylvania, United States

      I ordered a mixer and when I went on-line I realized it was a scam. I just called the credit card company and entered a dispute and canceled the card used. I am having them send me another card with a different number. You are correct "it is too good to be true"

      remove

  • Sep 11, 2018 at 12:51 PM by an anonymous user from Vancouver, British Columbia, Canada

    This site is also connected to another site offering Dyson Stick vacuums. The website has since been taken down as well as 2 others also taken down. Emails I've sent to this address remain unanswered. Cannot believe Facebook would allow these scams on their site. It's a scam and fraud!

    remove

  • Sep 11, 2018 at 10:33 AM by an anonymous user from New Bern, North Carolina, United States

    The exact same thing in the comment above happened to me. I am cancelling my credit card today.

    remove

  • Sep 10, 2018 at 10:38 AM by info

    Received via email:

    "I am forwarding the first of two emails. I will copy and paste the other one. THEN - there is another email from another entity, which I will forward, as well.

    I fell for the kitchenaid scam. I checked my credit card and saw a pending charge. I called my credit card and they won't do anything until/unless that charge goes through. They tell me they will help me dispute the charge if it goes through - though they have asked me to try to contact the seller first. I have tried to explain that the "seller" is fake online store and asked if the credit card company had a phone number for them. No - they don't....but they will try to help. I did not have a lot of confidence. As I said - here are two from Homeap. The email address is: service@vipsupportmail.com.


    ----- Original Message -----
    From: homeap.co
    Sent: Saturday, September 08, 2018 5:04 PM
    Subject: Welcome to Homeap.co

    Dear

    Welcome to Homeap.co family! We know you have many choices. When you choose us, we must tell you that how happy we are.
    You should know some key information in your account:

    Your user name in Homeap.co is :

    Your login password is:

    Please properly protect your user name and password. If you lose or forget the password, you can enter the login page to reset your password.
    Thank you for choosing Homeap.co ! We expect to cooperate with you.

    We will use EMAIL as the most important tool to communicate with you. In order to ensure that you will not miss any important information, please add service@vipsupportmail.com into the list of your contacts.

    If you have any other question, please contact our customer service staff for support.




    Subject: your order number 3621718 has been successfully paid

    Dear

    Congratulations! Your order 3621718 has been successfully paid. Thank you for choosing us. Wish you a happy shopping!

    We will deliver the goods as soon as possible.

    If you want to actively know the details of the order, please log in the membership center of the website to see the order status or pose questions to us through the membership center of the website.

    We will use EMAIL as the most important tool to communicate with you. In order to avoid you missing any important information, please add service@vipsupportmail.com into the list of your contacts.

    Should you have any other question, please contact our customer service staff service@vipsupportmail.com for support."

    remove

    • Sep 11, 2018 at 3:08 AM by an anonymous user from Perth, Western Australia, Australia

      Hello
      I have been advised that your company is a scam and I have purchased a Kitchenaid mixer .my order no is 3601138 .
      As I am a pensioner and don't have excess money and can ill afford to lose money ,Im hoping you will refund my money in good faith
      Kind regards
      Lorraine

      remove

      • Sep 11, 2018 at 4:18 AM by info

        They are thieves and will not refund you, so go to your bank and open a dispute to get your refund.

        remove

  • Sep 10, 2018 at 9:14 AM by an anonymous user from Bangor, Northern Ireland, United Kingdom

    service@popisupportmail.com

    Beware of this site offering dyson cordless vacuum cleaners. They cannot be contacted so obviously a scam.

    remove

  • Sep 10, 2018 at 8:52 AM by an anonymous user from Paradise Cove, Newfoundland and Labrador, Canada

    Why is Facebook allowing this to be advertised on their site?
    Another reason not to trust social media!!

    remove

  • Sep 9, 2018 at 11:59 PM by an anonymous user from Lancaster, California, United States

    My husband showed me this great deal for the kitchen aid mixer. I gave him my credit card to charge it,but then it said it only accepted mastercards, I became leary.

    I looked it up and found this site revealing it IS a scam. Since he did submit my card, I called the credit card company and had them put a block on it. Since it is Sunday, Monday morning, I will call my bank and have a new one issued. Since they had my Visa number that they said they could not use, who's to say they really couldn’t use it for their own use.

    remove

  • Sep 9, 2018 at 10:21 PM by info

    Received via email:

    "This is one of several emails that I am forwarding. I have shut down my card because they have 2 pending charges coming out. Please shut these folks down immediately!

    Sent from Yahoo Mail on Android

    ----- Forwarded Message -----
    From: "service@popisupportmail.com" <service@popisupportmail.com>

    Sent: Sat, Sep 8, 2018 at 8:53 PM
    Subject: Autp Reply: Re: Order Conformation Email
    Thank you for contacting us. It’s my pleasure to contact with you. We are supplier of the products so we have huge discount for you. Any other question please visit our FAQ page. Have a nice day."

    remove

  • Sep 9, 2018 at 8:16 PM by an anonymous user from Oneonta, New York, United States

    Thank you for your advice page. Yes, I did see the incredible price and mixer on Facebook. I was interested, but being a wise online shopper, I looked up the company online, and it did not come up.

    I checked Kitchen Aid directly to find actual cost, and theirs on sale, was what this company claimed to be the actual price, but now on sale.. Ha! No way was any company selling it legitimately for 8% of the original price! Thats a 92% markdown!

    Such a shame, but again, thank you for posting this page so that I could be doubly assured! But shouldn't someone inform FaceBook about their selling advertising space to criminals?

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  • Sep 9, 2018 at 5:37 PM by an anonymous user from Batavia, New York, United States

    Saw this on Facebook and wanted to order for my 2 daughter-in-laws, tried 3 separate times but it kept asking for MasterCard, not what I had. Then I noticed in “my orders” 3 charges, not paid.

    Didn’t give all of my credit card info to finish the transaction but am fearful of what will happen. What do I do?

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    • Sep 9, 2018 at 8:31 PM by info

      Just keep an eye on your credit card statements and report any fraudulent transactions to your bank.

      remove

  • Sep 9, 2018 at 3:46 PM by an anonymous user from Brea, California, United States

    I was on the facebook and saw the same ad. It was so cheap so I wanted to order for my daughter. Lucky I called her to confirm if she want it. She said to cheap to be true. She wants to check out Homeap and sure enough it was a scam.

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  • Sep 9, 2018 at 3:17 PM by an anonymous user from Calgary, Alberta, Canada

    definitly scammers gggrrrr

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  • Sep 9, 2018 at 12:41 PM by an anonymous user from Montreal, Quebec, Canada

    Saw the ad on facebook, bought a kitchener and went online found this site about Homeap. I immediately called credit card center and notified this scam charge, luckily the amount is still pending and therefore, I pull it off and request for a new card.

    One thing we should all know, such good deals deemed to have problem.

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  • Sep 9, 2018 at 10:41 AM by an anonymous user from Greenville, South Carolina, United States

    A friend sent me the link for the KitchenAid mixer, and it was incredibly cheap so I ordered two. When I entered my card information, it said that it declined, even though I knew I had plenty of funds.

    I thought this was a little suspicious and it turns out that I was right. So far, I have had two charges to my card that aren’t even The same amount that I was paying for the two mixers.

    I had to call the card this morning and have them shut it down. There’s nothing I can do about the pending charges until they go through and then it’ll be a dispute. It is turning into a nightmare! Buyer beware this is a scam!

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  • Sep 9, 2018 at 7:12 AM by an anonymous user from Greenwood, Indiana, United States

    This ad popped up in a game that I was playing, Tripesks solitaire. The prices seemed unreal. I immediately tried to look into this to see if it was real or not and searched the name of the website and found this article.

    Thank you for posting that this website in a scam. That was my initial thought anyway because I've never ever seen prices for a kitchen aid this cheap.

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    • Sep 9, 2018 at 9:26 AM by an anonymous user from Smithtown, New York, United States

      Ditto Here. This suspicious ad showed up on a Buy and Sell app. I always remembered, If It's To Good To Be True, Then It Isn't. I did a search on this ad company and saw that it was a scam, my suspicions became real.

      remove

  • Sep 8, 2018 at 8:32 PM by an anonymous user from Port Charlotte, Florida, United States

    I was going to order from this website that was advertising on Facebook until I got to the total page and they were charging $25 tax for a $141 order, Sent email asking whay so much tax, and it came back as Mailer Daemon. No such site! I quickly deleted all of my info.

    I guess trying to get something for a great price is too good to be true. That;s just how these scammers get us!

    There was also a website advertising on Facebook called Imixers.io

    We MUST be vigilant!

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  • Sep 8, 2018 at 7:55 PM by an anonymous user from Canton, Ohio, United States

    So glad I checked before giving my cc info.

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  • Sep 8, 2018 at 7:07 PM by an anonymous user from San Jose, California, United States

    OMG! I am a stupid idiot! I fell for this scam on facebook and ordered a kitchenaid mixer. I am ususally pretty good not falling for scams but got me on this one.

    I will contact my credit card company right away. Already a charge of $67.09 on my credit card from EPL*RICHRER ELC even though the mixer was a total of $66.87.

    I also got this email from them.

    Order Conformation Email
    Yahoo
    /
    Inbox



    Service <service@popisupportmail.com>
    To: email I deleted

    ‎Sep‎ ‎7 at ‎3‎:‎43‎ ‎AM

    Dear Debra,
    Thanks for buying our products. Here are your order details:
    Product Name: KitchenAid Artisan 5 Qt. Onyx Black Stand Mixer
    Order amount: USD 66.87
    Please confirm the last 6 numbers of your credit card to make sure the consumption is initiated by yourself.
    XXXX XXXX XXXX XXXX

    Your EMAIL: I deleted Password:2560 It's the only identification of your order. Entering email and password on the following website you will get order status at any time.
    The website: http://help.uiats.com

    If you have any questions please submit them on the website and our customer service will reply you within 48 hours.You can also send email to check your order status (customer service will reply within 3 woriking days).
    When your order have new changes, we will inform you by mail as soon as possible.


    I got this email too!

    Welcome to Homeap.co
    Yahoo
    /
    Inbox



    homeap.co <service@vipsupportmail.com>
    To: I deleted my email


    ‎Sep‎ ‎6 at ‎8‎:‎33‎ ‎PM

    Dear
    Welcome to Homeap.co family! We know you have many choices. When you choose us, we must tell you that how happy we are.
    You should know some key information in your account:
    Your user name in Homeap.co is :I deleted my email
    Your login password is: deleted password
    Please properly protect your user name and password. If you lose or forget the password, you can enter the login page to reset your password.
    Thank you for choosing Homeap.co ! We expect to cooperate with you.
    We will use EMAIL as the most important tool to communicate with you. In order to ensure that you will not miss any important information, please add service@vipsupportmail.com into the list of your contacts.
    If you have any other question, please contact our customer service staff for support.

    remove

    • Sep 10, 2018 at 1:12 AM by an anonymous user from Calgary, Alberta, Canada

      Yup I got suckered too! Grrr not enough sleep- should stay offline lol
      Canceled my card but have to wait to dispute charges as it’s still pending, they said if it doesn’t show up in a month call them back to dispute it then - feel so stupid

      remove

  • Sep 8, 2018 at 6:40 PM by an anonymous user from Mission, Texas, United States

    Thanks for the input. I compared prices for the KitchenAid Stand Mixer at Amazon and QVC and was amazed. Not possible. So I Googled the company and y'all came up, confirming what I had suspected. If it sounds "too good to be true" it usually is!

    On-line shoppers need to be a little more careful about submitting credit card info to unheard of companies offering wonderful prices. We have to take responsibility for our actions.

    By the way, I Googled y'all as well. Nice to know organizations like yours really do exist!

    Thanks.

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  • Sep 8, 2018 at 5:04 PM by an anonymous user from San Mateo, California, United States

    Thank you for the alert.

    I got fooled by an ad on Facebook. Actually submitted an order before realizing it's a fraud. I've now disputed the charge with my bank, canceled my credit card, and ordered a replacement credit card.

    remove

    • Sep 9, 2018 at 11:11 PM by an anonymous user from Kirkland, Washington, United States

      me too and I am sooo embarrassed.

      I knew better and yet fell for the offer :(

      remove

  • Sep 8, 2018 at 3:58 PM by an anonymous user from Darfield, Canterbury, New Zealand

    How does facebook allow scams on their site when they know its just too bl**dy good to be true? They should be paying for refunds and not the banks.

    remove

  • Sep 8, 2018 at 1:57 AM by an anonymous user from Sullivan, Missouri, United States

    This cr*p should not be allowed! They have to much of this happening, we need more protection form these scammers!!!

    remove

  • Sep 8, 2018 at 12:59 AM by an anonymous user from Dayton, Ohio, United States

    I was getting ready to place an order -- glad I checked out the company before I did.

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    • Sep 9, 2018 at 11:28 AM by an anonymous user from Inman, South Carolina, United States

      Yep .. me too. Actually, I was trying to do it. The checkout didn't work right, because they were looking for a master card. So, I thought I'd see if I could get it to come up on the computer, instead of my phone.

      The first thing that came up when I google'd homeap, was this page. I was going too fast .. I'm glad the hiccup was there.

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  • Sep 7, 2018 at 7:35 PM by an anonymous user from San Jose, California, United States

    Ditto to all! No info given out thx to this website. Thx

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  • Sep 7, 2018 at 6:24 PM by an anonymous user from Denver, Colorado, United States

    This Homeap ad came up on Duolingo. Glad I looked it up. I will never again buy anything on an ad that comes up as a pop up. They are usually bogus or not what they appear to be. It is brick and mortar for me!

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  • Sep 7, 2018 at 3:38 PM by an anonymous user from Worthington, Minnesota, United States

    I didn't have a mastercard so I didn't give them any information. Good thing I didn't give a credit card. Looked legitimate but glad I saw this.

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  • Sep 7, 2018 at 3:28 PM by an anonymous user from Racine, Wisconsin, United States

    Stupid me. I tried to purchase some mixers from this site, because the site looked so genuine, and the prices were so great.

    Although the site displayed Visa and Mastercard they only accepted mastercard, I tried placing an order and my card was denied.

    I called my card holder and found that there was no problem with my card. I tried again to order only to have my card refused again.

    My wife and I think that there are no mixers for sale and they just want orders to be able to obtain card information to steal.

    We are monitoring our credit card now to be sure that we aren't being scammed. If this ad is a scam as you state, why hasn't Facebook banned it?

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    • Sep 9, 2018 at 11:13 PM by an anonymous user from Kirkland, Washington, United States

      sadly my guess would be the Facebook likes the money! and remember that the company is owned by a guy that admits to selling your info.

      remove

    • Sep 9, 2018 at 5:58 PM by an anonymous user from Columbus, Ohio, United States

      It might have been your credit card company declining the sale. My hubby tried to buy a guitar at a too good to be true price. Our bank refused the transaction as suspicious.
      Thank goodness our bank was watching out for us!

      remove

  • Sep 7, 2018 at 1:12 PM by an anonymous user from Fairborn, Ohio, United States

    Am playing word with friends and this ad pops up after you finish your turn.

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  • Sep 7, 2018 at 11:40 AM by an anonymous user from Rocky Mount, North Carolina, United States

    They may get away with it now but they will face it at the Judgement

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  • Sep 7, 2018 at 7:34 AM by an anonymous user from Ithaca, New York, United States

    I was playing Words with Friends on my phone and this ad came up. I thought what a great deal on a kitchenaid mixer. Then I thought, if it's too good to be true then it probably is. So I did a little research and came across this website. Thanks for the info. Glad I didn't buy anything.

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  • Sep 6, 2018 at 8:43 PM by an anonymous user from Saraland, Alabama, United States

    I used my bank card today to purchase the KitchenAid mixer, then I got to thinking at how low the price was, so I started to look into it.

    I found out it was a scam, so I called my bank and had my card canceled and a new one sent out. Plus I filed a claim. Does anyone have a phone number for this so called company? Thanks

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    • Sep 10, 2018 at 1:15 AM by an anonymous user from Calgary, Alberta, Canada

      I did the same thing, not sure about a number to call or even if it would help- maybe time to shutdown FACEBOOK

      remove

  • Sep 6, 2018 at 7:25 PM by an anonymous user from Martinsburg, West Virginia, United States

    Popped up on my phone while playing a game. Purchase was declined so I got on my computer right away to try and contact them and found your report.

    Cancelled my credit card immeadiately. I will check in the future before buying from any pop up on my phone. Sad thing is they have my home address, phone number and email address as well.

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  • Sep 6, 2018 at 5:33 PM by an anonymous user from Lakewood, California, United States

    Popped up on my phone today too. Seemed too good like a few months ago I got burned trying to buy Keto pills $198 and never got anything.

    My bank got mr 2/3 back. I now check to see if they are for real... Thanks

    remove

  • Sep 6, 2018 at 5:21 PM by an anonymous user from Santa Cruz, California, United States

    glad I did not set up an acct; crap take advantage of people.

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  • Sep 6, 2018 at 1:46 PM by an anonymous user from Johnston, Rhode Island, United States

    SCAM! Cancel your card immediately; if you can use this on any order from this so-called company immediately cancel it.

    remove

    • Sep 6, 2018 at 3:56 PM by an anonymous user from Cedar Park, Texas, United States

      So true. Thanks for this heads up.

      remove

    • Sep 6, 2018 at 2:56 PM by an anonymous user from Traverse City, Michigan, United States

      Just had the ad pop up on my phone and decided to check it out before purchasing anything. Fortunately I found out before giving any c.c. information. Like my father said....if it sounds too good to be true, it usually is! Im glad I came to my senses before going too far.

      remove

  • Sep 6, 2018 at 1:42 PM by an anonymous user from Albuquerque, New Mexico, United States

    This came to my phone. Didn't seem quite right, so I went to my computer to look it up. Thank you so much for the warning! Fortunately, it didn't let me "create an account" or I might have been taken!

    remove

  • Sep 6, 2018 at 11:34 AM by an anonymous user from Louisville, Kentucky, United States

    I'm glad I stumbled on this, was almost ready to purchase the Kitchenaid stand mixer, sounded "Too good to be true" so I investigated. Glad I did. Go with gut feeling. Thanks

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    • Sep 6, 2018 at 3:04 PM by an anonymous user from Traverse City, Michigan, United States

      I went through the same thing! glad I investigated the sight before I gave any info to them. Also nice to know I'm not the only one out there that almost got taken. life lesson #1) If it sounds too good to be true, it probably is!

      close call in Traverse City, MI

      remove

    • Sep 6, 2018 at 1:58 PM by an anonymous user from Paradise, California, United States

      me too! So glad I found out...

      remove

  • Sep 6, 2018 at 11:29 AM by an anonymous user from Toronto, Ontario, Canada

    Merci for all your comments. You saved me from a lot of hassles.

    remove

  • Sep 6, 2018 at 11:18 AM by an anonymous user from Ogden, Utah, United States

    I almost bought 2 items from HOMEAP but when I went to check out I found 2 discrepancies. The first was when the two items were added together it was a penny more than what the math equaled and the second was the sales tax was 17.95%. I'm so thankful for this site, Thank you!

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  • Sep 6, 2018 at 10:28 AM by an anonymous user from Melbourne, Florida, United States

    Almost fell for this. Glad I saw the warning in time to stop transaction.

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  • Sep 6, 2018 at 9:56 AM by an anonymous user from Marysville, California, United States

    Thank you, I'm always skeptical when items seem so cheap, always too good to be true. Glad I did a little research!

    remove

  • Sep 6, 2018 at 2:22 AM by an anonymous user from Irvine, California, United States

    My mom almost bought something from this website after seeing this ad come up on the duolingo app, thank you for reporting this scam!

    remove

  • Sep 6, 2018 at 1:51 AM by an anonymous user from Valley Springs, California, United States

    An ad from this website popped up while I was using my 360 Security app. Does this mean that the 360 Security app isn't safe and secure ?

    Thank God I looked up "HOMEAP" before I went any further. I don't know how these SCAM WEBSITES are even allowed.

    remove

    • Sep 6, 2018 at 5:30 AM by info

      It doesn't mean the app is not secure. It just means they are using ads to cover the cost of the app or to make the app free.

      They have no control over the ads, because the ads are delivered via a third party.

      But, once a rogue advertisement is reported, the advertiser will take it down.

      remove

  • Sep 6, 2018 at 1:15 AM by an anonymous user from Phoenix, Arizona, United States

    If it looks too good, such as a professional Kitchaide mixer for less than $60.00, then it is and you best stay away. The mixer is not listed as a factory remanufatured item, nor open box, or a returned product, all reasons to deeply discount an appliance.

    If it were possible to buy a $400-$500 Kitchenaide mixer for less than $60, dealers would have grabbed them all, because they pay well over $250 for each one of these hot selling applications, they put in stock.

    HOMEAP is indeed a scammer operation located in China, Russia, or Nigeria, the home office of Fraud.

    remove

  • Sep 6, 2018 at 12:22 AM by an anonymous user from Portland, Oregon, United States

    I was concerned about this website when I checked out the prices. I ordered the KitchenAid mixer pictured above and after entering my VISA credit card info it shoots back an error message saying they only accept MasterCard. Now I'm going to have to cancel my CC and go through the hassle of all that.

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  • Sep 5, 2018 at 10:54 PM by an anonymous user from Boise, Idaho, United States

    There's simply no way to sell a $350 item for $50 and genuinely have inventory. If something smells too good to be true, it's usually because of the stink!

    remove

  • Sep 5, 2018 at 9:55 PM by an anonymous user from York, Pennsylvania, United States

    I fell for this also. But luckily my credit card company warned me & the sale did not go through. But I tried again with a different card because I didn't understand what had happened.

    Same thing happened, the transaction did not go through. Thank goodness!

    I then looked this company up only to figure out it's a scam. I changed my card number but am concerned that I had set up a user name & password with them. Thankfully the password was not one I use on other sites!

    I have put a warning on the game app that this fraudulent site came up on warning people about this ad.

    remove

  • Sep 5, 2018 at 9:51 PM by an anonymous user from Anderson, Indiana, United States

    I'm screwed, I fell for it. Calling my CC Bank in am and getting new card.

    remove

  • Sep 5, 2018 at 9:01 PM by an anonymous user from Avon, Connecticut, United States

    My mom clicked on this site ad from either Facebook or Instagram and made an order. When she showed me I looked up the site because I was suspicious and looks like I was right. Looks like this was just reported today; does anyone have any more information on how to stop the order/charges from going thru?

    remove

  • Sep 5, 2018 at 8:28 PM by an anonymous user from Tryon, North Carolina, United States

    I fell for this big time because I have always wanted to buy a Kitchen Aid Mixer and when I saw this with all the right information security wise, I thought it was legitimate.

    I put all my information from my credit card on the checkout and when I hit the submit button, it sent a message to me that they only take MasterCard.

    I sent them a note on their customer service email and got a disjointed message that sounded like a foreign person wrote it.

    By the way, on their webpage it says they take Visa and Mastercard. I have been taken. I am going to look at my account to see if anything has been taken out.

    I had tried to look up information about this company, but the only thing that would come up was their website. I am so angry, not just at them, but for me being so stupid.

    I'm not sure I'll order anything from computer except maybe for 2 businesses I usually do business with.

    Please beware of this company.

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