Is Videals Store a Scam Online Shop?

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Is Videals Store a Scam Online Shop?

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Videals Store at www.videals.store is untrustworthy online store. Online users are advised to stay away from the untrustworthy website because those who shop from it run the risk of receiving counterfeit goods or nothing at all. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded.

Information about videals.store

E-MAIL: support@helpneedcustomer.com

ADDRESS:WOFUN COMPANY LIMITED 16 St Martin's Le Grand St Paul's, London, United Kingdom, EC1A 4EN

Note: Some of the names, addresses, email addresses, telephone numbers or other information in samples on this website may have been impersonated or spoofed.

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Comments, Questions, Answers, or Reviews
(Total: 12)

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  • January 20, 2020 at 9:12 AM by an anonymous user from Phoenix, Arizona, United States

    I ordered 2 vests, paid through PayPal on Dec. 16, 2019. I filed a "did not receive item" through PayPal on Jan 6,2020. Finally got refunded on Jan 17. I have researched many companies, many sites and it seems 99% of them come from China, via the UK, via India. I ordered through Videals but discovered the company has many different names and no way to contact any of them. The legit ones sold are going to cost anywhere from $160 to $350. So that old saying if it sounds too good to be true it probably is. I should have heeded that. But PayPal refunded within 32 days so don't wait to file a claim.

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  • January 16, 2020 at 11:48 AM by an anonymous user from Wilmington, North Carolina, United States

    Ordered one of their vests have not received the order two to three months; why does FB let them advertise with them, sounds like their on it?

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    • January 16, 2020 at 1:07 PM by an anonymous user from Boston, Massachusetts, United States

      Have run in to the same problem. Ordered a heated vest on 11-24-19. Videal/Pat Pal charged my debit card $44.00 for the item. Never received it. Videals says it's 0n the way. Videals gives me no response when you email their Customer Help Email Address.

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  • January 14, 2020 at 11:00 AM by an anonymous user from Owatonna, Minnesota, United States

    I got the vests but it took 5 weeks. Emailed their customer service and got a response after a week saying they had do many responses that they would get back to me in 5 to 7 days. Then they needed all my info again. Do not use them! Came from China, service non-existent, not sure how secure they are.

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  • January 13, 2020 at 9:55 PM by an anonymous user from Weatherford, Texas, United States

    I finally received 2 vests after about 3 weeks. Several emails with auto-responses. Still on its way. Well, some kind of cheap plastic looking vest came. But it is not what they advertised. No battery, instructions, just thin little cheap vests. I don’t know what to do contact pay pal to get reimbursed? Be more than happy to send these So call vest back.

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  • December 25, 2019 at 11:14 PM by an anonymous user from Phoenix, Arizona, United States

    If you paid through PayPal they will refund your money.

    Might take awhile but it's something.

    I too ordered through them and are corresponding (bugging Videals) daily through PayPal messages.

    Videals email is xing1938@163.com.

    They sent me a tracking number and according to the tracking data base my vests are being mailed from India.

    And comes up as having no record of that number.

    Bug them every day if you can.

    If I'd know when I ordered, yes off FB, that the order would go to the UK, to Singapore, and shipped from India? There's a mouse in the rathole there somewhere.

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    • January 3, 2020 at 11:53 PM by an anonymous user from Augusta, Georgia, United States

      same here, tracking doesn't exist

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  • December 25, 2019 at 11:34 AM by an anonymous user from Kuna, Idaho, United States

    DO NOT SHOP HERE!,

    Unfortunately I did… and after a month have not received my purchase.

    FS

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  • December 18, 2019 at 10:59 PM by an anonymous user from Honolulu, Hawaii, United States

    I ordered a heated vest from Videals Store. FB ad is a scam. No response; sent 2 emails to support@helpneedcustomer.com.

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    • December 22, 2019 at 5:58 PM by an anonymous user from Providence, Rhode Island, United States

      Same here. I ordered Dec 3 and 3 emails, no vest, no reply. I'm contacting my bank tomorrow.

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  • December 17, 2019 at 1:04 PM by an anonymous user from Fort Lauderdale, Florida, United States

    Also believe a scam; ordered four vests and paid a rush fee for delivery. No phone number and customer service provides no contact support. Disappointing. Why FB allows them to solicit I don't know - but I also learned a lesson. Never shop on FB.

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  • December 13, 2019 at 9:40 AM by an anonymous user from Medina, New York, United States

    I order with Videals on November 16 and today is december 13 and I do not have my order. I have sent emails to customer service and have received mail failure demon notices.

    My order number changed twice and the customer service email changed 4 times.

    obviously unhappy as this was Christmas gift for relative.

    remove

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Is Videals Store a Scam Online Shop?