Is the TorchexPro Flashlight a Scam?

Question

Answer 1 · August 29, 2020 at 12:15 AM

This is total scamm I ordered mine almost a year ago and ordered a blue one as well and I received the green one.. how can I get my money back.

Answer 2 · July 16, 2020 at 9:25 AM

Seven months after taking my money I have yet to receive my laser, the excuses are that the Chinese are unable to fill orders, that Covid19 has delayed dispatch, etc, etc, etc. Meanwhile, I have ordered many items from China with delivery on average in ten days.

It is a scam, pure and simple. Be advised an avoid losing your money. My personal details were also sold to the Darkweb and while I cannot prove that TorchexPro had anything to do with this, it is all very fishy. Have caution.

Chris ...

Answer 3 · June 11, 2020 at 5:47 AM

Yes a scam- the aluminuxx-was not as advertised-came with no battery, no warning that they couldn't include batteries [allegedly because of US Customs] - another lie, anything else coming from China [YES it is shipped from China- both laser and flashlight] has always included batteries unless told batteries not included. the ad I replied to said so many uses or so much time between charge. but I had to buy the batteries AFTER MARKET, the laser was supposed to burn, it only points, doesn't ignite paper, matches - anything except my contempt for scammers. I contacted the company, it's now 6 months and they still haven't filled my correct order, refunded, or replaced the item. The terms I read after contacting the scammers claimed you cannot return it without a return order.. I requested the order return, was then redirectwed to another site that said before they refund they need to test the product, but gave no information as to where to send it to to BE tested. So YES! the aluminux burning laser IS IN FACT A SCAM

Answer 4 · December 1, 2020 at 4:56 PM

This is true because when I made the suggestion that they sent me the wrong laser they wanted proof that I did purchase the blue one and when it even says it on the package that they sent to me I sent them screenshots in an email & then blocked me from making any more comments

Answer 5 · June 4, 2020 at 6:40 AM

I ordered 3 sets they never arrived. its a scam

Answer 6 · May 28, 2020 at 2:22 PM

They send what we pay for. The flashlight comes with the 18650 battery, but the laser does not come with a battery and it does not take the same type of battery as the flashlight (18650). They said it requires a 16430 battery but when I tried to close (s***w in) the end, it won't s***w in as if the battery was too long. I don't know if they even have 16430 flat head batteries as the common 18650 does.

Answer 7 · May 18, 2020 at 7:17 PM

TorchX is a TOTAL SCAM. They don't even have them... you will NEVER GET one.

Answer 8 · April 27, 2020 at 9:23 PM

I ordered my blue light aluminox laser in jan, 2020 it arrived april 27, and ITS NOT EVEN A BLUE LASER THAT BURNS, its a green weak a*s laser pointer AND DOES NOT BURN. THIS COMPANY IS A SCAM COMPANY

Answer 9 · May 9, 2020 at 6:17 AM

Dido...mine came green and it does not burn anything minus your retina! And I just got mine...I ordered it in January...yes it took 1/4 of a year to get...with no batteries

Answer 10 · May 9, 2020 at 10:04 PM

May 9, 2020 at 10:04 PM by an anonymous user from: Forsyth, Missouri, United States

What batteries did it take?

remove

Answer 11 · April 25, 2020 at 4:19 PM

I bought the laser back in January, 2020 and received a tracking number. I followed the tracking number all the way until Feb 26 and it said the item had cleared customs in California and was in route. That is the last update on the tracking number from the post office. They don't know what happened to it and after 20 emails to the company nothing but the same email answer everytime. They are a total scam and will take your money and give you nothing in return. I wish there were anything we could do but there is nothing we can do. They are nothing but low life pieces of trash taking our hard earned money.

Answer 12 · April 21, 2020 at 11:14 PM

Got me for $40. 3 months later my order is still in fulfillment stage even though I got a notification that my order has been shipped. I tried filing a dispute with my bank but since it's been over 30 days, I'm out the $40. Lesson learned! DO NOT BUY FROM THIS COMPANY!

Answer 13 · April 20, 2020 at 4:43 PM

Piece of c**p. Arrived with no battery. What a scam. DO NOT FALL FOR IT.

Answer 14 · April 14, 2020 at 1:21 PM

Been waiting over three months. Guess the dog eaters got me for $40.

Answer 15 · April 13, 2020 at 4:39 PM

I did receive my Aluminux laser from TorchexPRO, however it is not as advertised. Website claims "up to 30000mW". The one I received has a label "200mW". It is not even warm to the touch let alone a fire starter. Rip-off!

Answer 16 · April 10, 2020 at 9:56 AM

Same issue here, ordered over 2 months ago and the only thing I have received is excuses and how they are a reliable company, they are not and they need to be shut down.

Answer 17 · April 6, 2020 at 5:19 AM

support@torchexproc.com

torchexprousa@gmail.com

storetorchexpro@gmail.com

Stay as far as you can from this company they will keep your money and your ORDER! I placed my order in November 2019 and it has been one excuse after another. After over 50 email exchange. Still nothing. And about the Flashlight my cousin got his and of course it's nothing to what they advertised, nothing at all. So please stay the h**l away from this SCUM BAGS.

Answer 18 · April 13, 2020 at 8:44 AM

Same situation here. I ordered mine in December 2019, and recieved a dead tracking number a few days. But after a month had passed and the tracking still didn't bring any info back and its obviously not shipped. So then I started to email customer support and 5 times I got this same reply:

Thank you for contacting TorchexPRO.

I will always be here to help you, we are a responsible company. We also ask for your patience, since follow-up updates may present delays. We appreciate your understanding. We have had too much traffic in sales and We regret so much delays.

We are working for you. Good day

Adam.

TorchexPRO support team.

The name at the bottom would change, but the rest would always say the same thing. This p****d me off, so I began demanding my money back and what do you know...same email reply! They didn't even address the content of my email, nothing to indicate they even read the emails. So I guess I got ripped off for $40.00. It's obvious that unless I want to spend $40 more in calls to China,(and then it's gonna be the same runaround) I just have to take the burn and live with the lesson.

I feel Facebook is partly responsible because they allow such shady scammers to use their platform to run their theft ring. But, we already know how much Facebook cares for its users, and isn't worth the energy! But I will use that energy to spread awareness anywhere I can about these scam artists.

Answer 19 · February 29, 2020 at 7:05 AM

My girlfriend ordered one for my birthday and 2 months later I still have not received one, nor have I gotten a tracking number that works. I emailed them repeatedly and all I get is a canned response about what a responsible company they are and now I'm seeing identical ads like the ones for the "aluminux," only now it's for a torchelax or something like that but the format is EXACTLY THE SAME. Don't give them your money it's a scam

Answer 20 · April 6, 2020 at 5:18 AM

support@torchexproc.com

torchexprousa@gmail.com

storetorchexpro@gmail.com

Stay as far as you can from this company they will keep your money and your ORDER! I placed my order in November 2019 and it has been one excuse after another. After over 50 email exchange. Still nothing. And about the Flashlight my cousin got his and of course it's nothing to what they advertised, nothing at all. So please stay the h**l away from this SCUM BAGS.

Answer 21 · February 28, 2020 at 5:01 PM

I bought one and it worked three times. I contacted them and all I get it how of a responsible company they are. Bull$hit they will not replace it or refund. Scammers they are.

Answer 22 · April 6, 2020 at 5:21 AM

support@torchexproc.com

torchexprousa@gmail.com

storetorchexpro@gmail.com

Stay as far as you can from this company they will keep your money and your ORDER! I placed my order in November 2019 and it has been one excuse after another. After over 50 email exchange. Still nothing. And about the Flashlight my cousin got his and of course it's nothing to what they advertised, nothing at all. So please stay the h**l away from this SCUM BAGS.

Answer 23 · February 26, 2020 at 12:15 PM

This company is a SCAM. I contacted BBB about it and I suggest everyone do the same.

If nothing else inform any and everyone possible so that they can’t scam others.

My order was placed over 2 months ago and still no tracking number.

Answer 24 · February 25, 2020 at 7:28 AM

I ordered the aluminux laser from them back in December and still have not received my order to date yet! When I try to track the order it just says “order in fulfilment process” whatever that means. I’ve tried to contact them on numerous occasions and have had no reply.

Answer 25 · February 25, 2020 at 6:19 AM

I paid for a blue light laser and got NOTHING at all. I bought it through an advert on Facebook and waited for the product to arrive, nothing has yet arrived and it is now a month later. This whole company is a scan. Don't trust them to give you anything for your hard earned cash.

Answer 26 · February 21, 2020 at 7:28 PM

I ordered the the blue light laser that was suppose to get hot enough to burn. What we received was a green laser with no battery or lenses and does not get hot enough to burn something. Paid another $28.00 for a couple of batteries but pretty much useless.

Answer 27 · February 16, 2020 at 8:46 PM

SCAM! I ordered this product for my son for Christmas. I received confirmation that it shipped on December 20, 2019. I finally received it on February 14, 2020 nearly 2 months after it was shipped. I ordered the the blue light laser that was suppose to get hot enough to burn. What we received was a green laser with no battery or lenses and does not get hot enough to burn something. Like many others, the tracking number was bogus and did not work either.

Answer 28 · February 22, 2020 at 4:43 PM

Yea, I got mine today and I was using a global mail tracker called 17track to follow it and ur right, on what came in the mail, its just garbage. I ordered one from wish.com and it actual sent me what it says it came with, so I think its best u boycott torchpro and order from wish.com, because I found out that wish.com is more reliable than this dumb company.

So if anyone reads this, just be careful where u order stuff from and do ur research first before u buy items in general

Answer 29 · February 21, 2020 at 2:38 PM

The very exact thing happened to me, almost word for word.I am now trying to get in touch with them about this issue. I guess I was lucky enough to get anything for my money. STAY AS FAR AWAY AS YOU CAN FROM THIS WEBSITE.

Answer 30 · February 17, 2020 at 8:42 PM

I got the same crappy green laser, took 80 days to get this junk.

Answer 31 · February 16, 2020 at 12:45 AM

Definiely a scam. This outfit are liars, misrepresent the products badly, charge your credit card immediately, does not answer emails, if you post anything critical about them on their Facebook adverts, they're very fast to delete your comments. I placed an order for the TORCHEXPRO high output flashlight and the TACTILAX high power blue laser way back in mid November 2019. They send me an email reply saying it would take about 4 days processing before sending the shipping notification, well it was over 3 weeks, and the tracking number they sent me was bogus. By mid January 2020 nothing changed, I'd sent them two emails asking whats up, the second one I told them I'd give them until Friday Jan 17 to respond or the items to show up in my mail or I would contact my credit card bank to report fraud and initiate a chargeback. On Monday I get a new email with a new tracking number, which was valid on all the international post tracking websites and the package arrived in my mailbox Monday Feb 10th, nearly 3 months after the order was placed. The products are not as represented. No rechargable batteries were included at all. The TorchExPro flashlight has a triple AAA battery cage inside it, you must provide your own 3 AAA rechargable batteries, there's no documentation whatsoever. It does have a micro USB connector on the flashlight, looks like it might be able to charge rechargable batteries if you put them into the cage, nothing says whether it's for NiMH or LION types, or both. I powered it up with normal alkaline AAA batteries, the flashlight functions, but nothing like it was advertised. Compared to my known 580 lumen flashlight, it's got a slightly bigger LES in it, shining both side by side onto a wall it's slightly brighter, I'd estimate it is 650 lumens, maybe 700 tops. And as such, three AAA batteries is way too wimpy of a power source. It sucks three brand new alkaline AAA batteries completely dry like a vampire in about 20 minutes runtime needs to be supplied with at minimum 4 AA batteries to not be laughably short runtime, and Bright enough to burn paper? Bwahahahaha that's funny to even pretend to think it can. Nope, Just a bigger, typically C battery size LED shoved in a triple AAA battery housing. At least it works.

The TACTILAX was not sent. Instead they substituted a wimpy <200mw green laser pointer diode 538nm wavelength installed into the same big massive machined aluminum case. It came with no battery at all, no documentation at all, doesn't even indicate which end should be and - for the single round battery to go inside, presumably an 18650 style 3.7v lithium battery . The advertised product I ordered claimed up to 30000mw piwer and 445nm wavelength (blue) laser module, TWO rechargable lithium batteries and five different s***w-in laser pattern lenses, I received zero batteries, zero lenses, and a briggs &stratton 3hp1-cylinder lawn mower engine when promised a 300hp turbocharged V6 (that's an analogy, and a sarcastic humor parable in case you didn't "get it")

I kinda expected the product descriptions to be a little bit exaggerated, but what I actually received... nearly a quarter if a year after placing the order and getting charged for it immediately, redefines exaggerated false advertising and intentional fraudulent business practices. I got freakin' ripped off... bigtime. Don't throw your money away to these cn artists.

Answer 32 · February 13, 2020 at 12:24 PM

Absolutely a scam. Mine for $49.00 came a little over 2 months. No battery, NO lense at all, no charger, no instructions.. Bought a useless piece of metal..

Answer 33 · February 10, 2020 at 9:02 PM

Scam all the way! I ordered a blue laser got a green laser a month later After repeated attempts to contact someone about a replacement for the blue laser I purchased I've gotten no response. The green laser I got came in a thin plastic type envelope with a small bubble sleeve around it! You can get a high powered blue cutting laser on eBay,with case and infra red glasses battery charger and rechargeable batteries (also my wrong laser came with no batteries or charger, which they conveniently forgot to mention when purchased!)

DONT BUY FROM THEM,THEY ARE CROOKS AND SCAMMERS!

Answer 34 · February 9, 2020 at 2:33 AM

Ordered mine Dec 2019 didn't and receive a package; till feb 2020 I thought I was ordering a flashlight but what they sent was a green lazer. So I looked up my order information. It seems I didn't order a flashlight or a green lazer. The order they are showing is for a blue lazer,really. Well I have no use for a laser green, blue whatever. I've been requesting a return label and all I'm getting back from this fraudulent company is that they want proof of what I ordered so I sent them a screenshot. Of there receipt from them for a blue laser for almost 50.00 dollars. And sent them pictures of the green lazer. As they wanted proof pretty cut and dry plain and simple. Just send me a return label and issue me a refund. Well now they won't even answer my emails. They said it took so long to ship " the wrong thing" was because they were changing shippers. Which I think is a bunch of bull#*$# to. Just like this company. DON'T ORDER ANYTHING FROM THESE THIEVES. unless you like POS Chinese c**p

My name is Andy C. from California. I didn't sign in because I'm not trusting that these guys won't charge my card because they have the number so I cancelled my card and filed a dispute with the charge from them on my card with the card company. I will be posting this everywhere I possibly can until they send me my money back. And even after I won't take down what I've posted. They are doing this intensionally. And I'm not the only one that they are doing this to. Sorry to rant on your page Andy C.

Answer 35 · February 4, 2020 at 1:14 PM

I ordered my December 2, 2019, just received it today February 4th, this was Christmas gift for family. It didn’t include the changeable lenses. No directions or anything just came in a box. What a waste of over $100.00. I emailed them, let’s see if it takes weeks again to get any response!

Answer 36 · February 8, 2020 at 11:06 PM

Ordered my laser December 9, 2019, received January 26, 2020. Ordered blue laser received a green laser. I've been trying to get their customer service to correct the issues since receiving with no success. Just a bunch of excuses.

Answer 37 · February 6, 2020 at 8:27 AM

I ordered it on Nov. 29. Just got it yesterday Feb. 5.

No instructions or batteries or told what type of batteries.

Answer 38 · January 28, 2020 at 12:34 PM

Ordered mine for Christmas time and I finally got it today on January28. I ordered the blue one, they sent me the green one.I even spent more money for the blue one. On opening of box, I found a note in broken English stating that since my country does not allow shipping of batteries they were going to go ahead and do me the favor of taking it out for me and sending it with no battery and then I would have to buy one.

Which it’s just an 18 650 lith ion battery no big deal if you vape. So it looks like it does in the pictures, the beam looks great as well only problem is it doesn’t ignite anything or even get hot. I’ve tried holding onto a receipt paper for like 30 seconds and not even warm or a Mark. Glorified expensive laser pointer with so much hassle and no battery and wrong color. Did they send me anything back for reimbursement of the battery, and the cheaper color when I purchased the more expensive color? Of course not. Glorified f***king laser pointer super disappointed.

Answer 39 · January 20, 2020 at 6:34 PM

Took alot of back and forth 6 weeks later we got them. They work as long as they are plugged in. When you unplug them they neither one will work. They told me when I reported it I would have to show proof in pictures or videos.I sent a video. I have heard nothing for over a week now. I am sure it's a scam. No instructions or warranty. Just the flashlights that don't work.

Answer 40 · January 27, 2020 at 4:53 AM

Same here. No instructions No Paperwork on returning and took over 2 months too get my order. Can’t talk to a live person

Answer 41 · January 22, 2020 at 11:33 AM

January 22, 2020 at 11:33 AM by an anonymous user from: Needham, Massachusetts, United States

Remove the plastic around the batteries.

remove

Answer 42 · January 19, 2020 at 4:51 PM

I ordered the Torchexpro online on Dec 15, 2019. After several emails back & forth with the company with them telling me over and over "we are here for you" and "we are an honest company" etc, etc, the item was finally delivered on Jan 19, 2020.

A message in the box claimed US Customs didn't allow the battery to be shipped with the product, so there's no battery, charger, or instructions included in the package! All that was in the package is the Torchexpro and 5 different lenses. There's no way of knowing what lens does what, as they all look exactly the same.

I had to search online to find which battery to get for the unit but have no idea where to get it, it's a special type. At this time, I haven't been able to try it out to see if it even does what it claims.

Even if it works as described, I would tell people to avoid purchasing this product from this company and wait until it's available via another source.

Answer 43 · January 16, 2020 at 9:54 PM

I received the torchexpro. I was very surprised. I had the idea that it was a scam so I was ready to lose my money. It came in about a month. There were no directions other than a tag saying that customs would not allow a battery to be shipped with it. Put in a battery ( a 18650 rechargeable li-ion).it is very bright for a laser but it will not start a fire as shown in the advertisement. I just received it today (16Jan2020) so we will see how long it holds up.

Answer 44 · January 15, 2020 at 9:19 PM

Ditto the other reviews. Appears to be a scam. Two months later no product, no response by phone or email. I will definitely do a web check of the seller from now on.

Answer 45 · January 17, 2020 at 11:32 PM

I've been waiting 90 days and still no email or product

Answer 46 · January 15, 2020 at 6:18 PM

Definitely a scam. I ordered the high power blue laser. after several emails they finally shipped a month after I ordered it. After a total of 2 months I got a low power 200 mw green laser that cant burn anything.

Answer 47 · January 13, 2020 at 6:05 PM

I finally received mine. Won't burn anything. It is bright but nowhere near what they claim. Worth the $5 US that they declare for customs but that's about it. Build quality not on par with Fenix.

Answer 48 · January 15, 2020 at 1:42 PM

I just received mine too. This was advertised on Facebook and showed it burning and starting fires. It is just a Green Pointer. I sent them an email and no response. I'm done with ordering things unless I can call them to verify. I bought some flashlights and they were definitely not as bright as they say or show. Tired of the scams.

Keith

Answer 49 · January 15, 2020 at 9:21 PM

I know that the item is real and it can burn things because my real dad has one and it can burn pretty well. We just ordered from a scam site. I was told it was shipping from Florida when really I think it came from china.

Answer 50 · January 15, 2020 at 9:18 PM

I bought mine back in November as a Christmas gift for my stepdad. I just got it yesterday and gave it straight to my stepdad without testing it myself. It's also a green light and not burning anything. Its a scam. I looked up the site on google and a lot of people said it was a scam site.

Answer 51 · January 11, 2020 at 4:40 PM

January 11, 2020 at 4:40 PM by an anonymous user from: Saint-Nicolas, Québec, Canada

Pretty sure u are all Star Wars fans!

remove

Answer 52 · February 21, 2020 at 2:46 PM

So what? What's wrong with that? You're on here, so you must be too.

Answer 53 · January 9, 2020 at 7:38 PM

I ordered it just cause I liked the strength of the light itself. Was skeptical about it being able to catch paper on fire or even cooking with it. Got my flashlight and charged it up. Pretty strong bean and coverage as I was hoping for, but no it does not burn anything. So the latter part is a scam.

Answer 54 · January 8, 2020 at 5:23 AM

Ordered laser on Dec 28th and no tracking # or response back from 2 sent "emails"...Either way, I'll get my money back but this is outrageous! So far I haven't been able to find a single confirmation of a person actually receiving a product from them... I bet they are just stealing our CC info and they need to pay for this

Answer 55 · January 11, 2020 at 6:38 AM

I agree 100%. I recently had my details stolen from my online banking account. I don't know how or who did this, they tried to get 3 loans in my name. I got charged 200 pounds for this so I have since cancelled my account and got a new account details.

I was supposed to wait for the bank to open a fraud case on these companies credit check companies but I looked them up myself within the 2 days my bank told me to wait.

I had contacted them and got refunded all my money and 1 day later got my money back my bank said it could take up to a couple of weeks I sorted it all out in 3 days and told my bank BARCLAYS BANK to change my account details new card everything but this shouldn't be able to happen.

I've never given out my details only to purchase an item online but they sell certain amount of details to companies so they can meither you with ads that's the only way they must have got my account details my name date of birth address everything won't happen again not having online banking activated again 😊

Answer 56 · January 9, 2020 at 3:04 PM

I am going through the same situation. I wasn’t getting any response back from them. I wrote that I was reporting them and then I received a confirmation and tracking number. My order should be here this weekend. So we will see

Answer 57 · January 25, 2020 at 8:28 AM

They did the same to me. Said mine went to Alaska! Still haven’t heard a word. No flashlight, no refund no anything!

Answer 58 · January 8, 2020 at 1:10 AM

Scam. I've reached out to the FTC, BBB and District Attorney on this "company". Here is sd one relevant information I've found on the scammer:

Parteface, Corp is a Florida Domestic Profit Corporation filed on April 15, 2019. The company's filing status is listed as Active and its File Number is P19000034010.

The Registered Agent on file for this company is Atc Professional Services, Inc and is located at 3645 West 16th Ave, Hialeah, FL 33012. The company's principal address is 10229 Nw 64th Terrace Apt 101, Doral, FL 33178 and its mailing address is 10229 Nw 64th Terrace Apt 101, Doral, FL 33178. That’s where he lives

The company has 1 principal on record. The principal is Inojosa Pedro Camilo Doumat from Doral FL. His Instagram is @parteface

Answer 59 · April 13, 2020 at 9:02 AM

April 13, 2020 at 9:02 AM by an anonymous user from: Lancaster, Ohio, United States

Thank you for sharing the info!

remove

Answer 60 · January 26, 2020 at 8:24 PM

January 26, 2020 at 8:24 PM by an anonymous user from: Chicago, Illinois, United States

Thank you for the info

remove

Answer 61 · January 8, 2020 at 1:04 AM

Scam! I've reached out to the FTC, BBB and District Attorney on this "company". Here is one relevant information I've found on the scammer:

Parteface, Corp is a Florida Domestic Profit Corporation filed on April 15, 2019. The company's filing status is listed as Active and its File Number is P19000034010.

The Registered Agent on file for this company is Atc Professional Services, Inc and is located at 3645 West 16th Ave, Hialeah, FL 33012. The company's principal address is 10229 Nw 64th Terrace Apt 101, Doral, FL 33178 and its mailing address is 10229 Nw 64th Terrace Apt 101, Doral, FL 33178. That’s where he lives

The company has 1 principal on record. The principal is Inojosa Pedro Camilo Doumat from Doral FL. His Instagram is @parteface

Answer 62 · January 6, 2020 at 4:45 PM

12/1/19 ordered mine, have received an email saying it shipped, but China Post has no record of shipping info.

Thinking it's a scam

Answer 63 · January 8, 2020 at 1:02 AM

Scam. I've reached out to the FTC, BBB and District Attorney on this "company". Here is sd one relevant information I've found on the scammer:

Parteface, Corp is a Florida Domestic Profit Corporation filed on April 15, 2019. The company's filing status is listed as Active and its File Number is P19000034010.

The Registered Agent on file for this company is Atc Professional Services, Inc and is located at 3645 West 16th Ave, Hialeah, FL 33012. The company's principal address is 10229 Nw 64th Terrace Apt 101, Doral, FL 33178 and its mailing address is 10229 Nw 64th Terrace Apt 101, Doral, FL 33178. That’s where he lives

The company has 1 principal on record. The principal is Inojosa Pedro Camilo Doumat from Doral FL. His Instagram is @parteface

Answer 64 · January 7, 2020 at 9:16 PM

Ordered mine around the same time it’s in China goes through customs then it sits in a shipping container for a week gets distributed to ups and is in your mail ox a week later got mine today

Answer 65 · January 11, 2020 at 6:46 AM

January 11, 2020 at 6:46 AM by an anonymous user from: Bolton, England, United Kingdom

Did it work like they advertised

remove

Answer 66 · February 21, 2020 at 2:52 PM

No, I ordered a BLUE LAZER from them, got a junk Green one.

Answer 67 · January 7, 2020 at 6:14 PM

This is definitely a scam! Never received mine either

Answer 68 · January 5, 2020 at 7:20 PM

Probably another Chinese ripoff. Is the seller Summret?

Answer 69 · January 4, 2020 at 11:24 PM

I ordered 3 torchexpro lights on Dec 10th and still haven't them. And can't track them

Answer 70 · February 21, 2020 at 2:53 PM

Good luck with that. I hope you get it. But, I DOUBT you will.

Answer 71 · January 4, 2020 at 2:46 PM

Of course its a scam, Geeeze, no business could sell that without personal liscenses.

Answer 72 · January 3, 2020 at 8:46 PM

Torchexpro website is a total scam. I ordered the laser and their powerful flashlight one month ago and have not received the products. Their customer service number is in Montana but allows you only to leave a message. Do not purchase anything from these fraudsters!

Answer 73 · December 29, 2019 at 7:36 PM

total scam, I got refund from my credit card, get refund now if you can, they won't send the goods.

Answer 74 · December 29, 2019 at 2:56 PM

I ordered 2 lasers at the cost of 75.95 and it's been over a month... no email reply or phone, this is total scam bullsh*t...it's a good thing for them that I can't find them...f**kers!

Answer 75 · December 28, 2019 at 2:56 AM

James M, ordered my Lazer November 27 and got two emails from Lissa and tracking number; fake, getting no more response; thank God I didn't buy anymore; calling FBI; they scammed us for millions of dollars. I'd really like to find them.

Answer 76 · December 26, 2019 at 10:17 AM

Ordered early Dec. Got this notice today.

2019-12-26 22:33

CHINA, Acceptance -> Your item was accepted at 10:33 pm on December 26, 2019 in CHINA.

So maybe I will get it after all. I'm sure it won't be as nice as the Fenix I bought instead, but at least I'll get something. Maybe...but I don't expect much quality for $33.

Answer 77 · February 21, 2020 at 2:55 PM

Glad you said that, that way your feeling's won't be hurt.

Answer 78 · January 3, 2020 at 6:09 PM

January 3, 2020 at 6:09 PM by an anonymous user from: Memphis, Tennessee, United States

So have you gotten it yet?

remove

Answer 79 · February 21, 2020 at 2:57 PM

Yes and no, I ordered a BLUE LAZER from them, all I got was a GREEN LAZER, no batteries, nothing. All most 3 months to get it.

Answer 80 · January 6, 2020 at 11:22 PM

Nope. Got credit on MC. Suspect tracking # is fake.

Answer 81 · January 9, 2020 at 11:42 PM

Supposed to be here 11 Jan per USPS. We shall see.

Answer 82 · December 23, 2019 at 5:22 PM

So I ordered mine on December 13 2019. I sent them emails asking about my product and wanting a refund . After a couple of days an email from lissa says they are working on it and that they are backlog from all the orders .. Ok! So i decided to go through paypal and file a resolution with them to get the money back . I received an email from paypal saying they are requesting info from these company. Now amazing i get an email from the company saying that my product is shipped . Hmmm fishy! so it takes you ten days to say that, interesting!

Answer 83 · December 22, 2019 at 2:11 PM

They also got me as well. I sent email and did get answer back from someone named Lissa saying that they have a lot of orders to fill that they would appreciate my patience but assure it was on the way. I ordered on Black Friday and it is now the 22nd. Not holding my breath anymore.

Answer 84 · December 20, 2019 at 10:00 PM

ordered one on 11-26 and received nothing; going to call credit card co. and stop payment.

Answer 85 · December 19, 2019 at 11:56 PM

I ordered two lights from them on the 5th of December since then I've sent several emails no responses. Now when I go to the site and try and track my orders the orders are not there or unable to locate my orders

Answer 86 · December 19, 2019 at 12:19 PM

I order one December 9th tried calling no answer, no answer to my e-mail. Tried tracking number says it’s been processed, went to try it again today my email I got from them with my tracking number was gone I’m afraid it is a scam.

Answer 87 · December 18, 2019 at 1:28 PM

I ordered a flashlight on December 6th and haven't seen it yet. Did send a email did get a response but still no light

Answer 88 · December 17, 2019 at 1:24 PM

I’ve ordered a laser light from torch pro on December 5 it is December 17 now and I still haven’t got it and I cannot get in contact with him back from the company I have emailed him several times left voice messages on their phone number and I cannot get any response I believe they are a scam and they got my $39 for nothing

Answer 89 · December 16, 2019 at 5:54 PM

I wish the f***ks would come out of hiding. Montana number what sh**t is that. Lets find them?

Answer 90 · December 16, 2019 at 9:01 AM

A con scam site stay away, fighting a case atm

Answer 91 · December 16, 2019 at 12:05 AM

A Florida address and a Montana cell phone that only takes texts. I turned it over to the bank. Most definitely fraud! Unfortunately I placed 3 orders.

Answer 92 · December 15, 2019 at 2:50 PM

Ordered 2 of their lazers past 10 days in shipping limbo. Phone # goes to voice mail and 2 emails sent no response. Reporting to state atty general's office and ftc to get website eliminated

Answer 93 · December 14, 2019 at 4:04 PM

Same here... I did get a few emails saying we had a problem with shipping and also a tracking number.When I clicked on tracking number nothing showed up.Guess I got scammed as well. 20 dollars Cdn..theives

Answer 94 · December 14, 2019 at 2:12 PM

I ordered on 11/29. Can't get any response to inquiries. Can't get any information on tracking info other than it is in the fulfillment center. Sure seems like a scam. Has a Montana phone number and a Florida address which is a cheap apartment if you look it up on google earth. The tracking says it's coming from China. If that is the case, it might be here for easter. I would classify it as a scam. Will be putting my order on alert with my credit card.

Answer 95 · December 13, 2019 at 11:53 PM

Me too. Placed order 2 Dec heard nothing by 13 Dec. CC bank says must wait 30 days to chargeback. At least I'm out only $33 but it still makes my blood berl.

Answer 96 · January 6, 2020 at 11:25 PM

30 days is up and MC has issued credit on my account.

Answer 97 · December 13, 2019 at 10:17 AM

Same problem with me, no reply or anything on my order

Answer 98 · December 12, 2019 at 11:57 PM

I paid $62 US plus a $1.87 transaction fee. I was told it was $42 AUD Australian dollars so they got me there. I haven’t heard a thing over a week now, no tracking number, nothing. I hope it’s not a scam. What is wrong with people, go to work you thieving bustards.

Answer 99 · December 11, 2019 at 12:50 PM

Same thing happened to me. It is a scam took my money and got absolutely nothing. We need to do something about this.

Answer 100 · December 12, 2019 at 12:08 PM

Ya, I accidentally ordered the wrong thing the first time.. I was trying to get that TACTILAX laser thing.. so I lost like a 100 bucks. It actually seems legit at first.. got a confirmation email and then a tracking number, which I figured out was fake. We need to spread the word tho!

Answer 101 · December 11, 2019 at 9:57 PM

Happened to me as well. Contacting Instagram and feds

Answer 102 · December 11, 2019 at 8:42 AM

820 3rd Street Miami Beach Florida looks like a Motel, it is Private Property. So using an address like this as a business address means this is a scam.

Answer 103 · December 11, 2019 at 6:07 AM

And the same happen to me, since november 30 that I completed my purchase they did not give me any tracking number but they got my money from the credid card online.

I am willing to write to the FBI about this bad behaviour and also I will inform the local Police Station of MiamI near their business address . I strongly believe this is a scam .

Mario A..., Philippines .

Answer 104 · December 10, 2019 at 8:43 AM

I placed an order on Dec 2, 2019. To this date, December 10, 2019, I have not received any information regarding this order. Tried contacting them by phone - no answer, send an email- comes back not delivered. My CC has been charged but I have no tracking number only an order number. Today I'm contacting the CC company and reporting this concern.

Answer 105 · December 11, 2019 at 5:30 AM

This exact thing happened to me, I haven’t gotten any information back, I got my confirmation in my scan folder, I can’t track my order as it’s still being processed over a week later, and they took my money.

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