Is the TorchexPro Flashlight a Scam?

This company is a SCAM. I contacted BBB about it and I suggest everyone do the same.

If nothing else inform any and everyone possible so that they can’t scam others.

My order was placed over 2 months ago and still no tracking number.

I ordered the aluminux laser from them back in December and still have not received my order to date yet! When I try to track the order it just says “order in fulfilment process” whatever that means. I’ve tried to contact them on numerous occasions and have had no reply.

I paid for a blue light laser and got NOTHING at all. I bought it through an advert on Facebook and waited for the product to arrive, nothing has yet arrived and it is now a month later. This whole company is a scan. Don't trust them to give you anything for your hard earned cash.

I ordered the the blue light laser that was suppose to get hot enough to burn. What we received was a green laser with no battery or lenses and does not get hot enough to burn something. Paid another $28.00 for a couple of batteries but pretty much useless.

SCAM! I ordered this product for my son for Christmas. I received confirmation that it shipped on December 20, 2019. I finally received it on February 14, 2020 nearly 2 months after it was shipped. I ordered the the blue light laser that was suppose to get hot enough to burn. What we received was a green laser with no battery or lenses and does not get hot enough to burn something. Like many others, the tracking number was bogus and did not work either.

Definiely a scam. This outfit are liars, misrepresent the products badly, charge your credit card immediately, does not answer emails, if you post anything critical about them on their Facebook adverts, they're very fast to delete your comments. I placed an order for the TORCHEXPRO high output flashlight and the TACTILAX high power blue laser way back in mid November 2019. They send me an email reply saying it would take about 4 days processing before sending the shipping notification, well it was over 3 weeks, and the tracking number they sent me was bogus. By mid January 2020 nothing changed, I'd sent them two emails asking whats up, the second one I told them I'd give them until Friday Jan 17 to respond or the items to show up in my mail or I would contact my credit card bank to report fraud and initiate a chargeback. On Monday I get a new email with a new tracking number, which was valid on all the international post tracking websites and the package arrived in my mailbox Monday Feb 10th, nearly 3 months after the order was placed. The products are not as represented. No rechargable batteries were included at all. The TorchExPro flashlight has a triple AAA battery cage inside it, you must provide your own 3 AAA rechargable batteries, there's no documentation whatsoever. It does have a micro USB connector on the flashlight, looks like it might be able to charge rechargable batteries if you put them into the cage, nothing says whether it's for NiMH or LION types, or both. I powered it up with normal alkaline AAA batteries, the flashlight functions, but nothing like it was advertised. Compared to my known 580 lumen flashlight, it's got a slightly bigger LES in it, shining both side by side onto a wall it's slightly brighter, I'd estimate it is 650 lumens, maybe 700 tops. And as such, three AAA batteries is way too wimpy of a power source. It sucks three brand new alkaline AAA batteries completely dry like a vampire in about 20 minutes runtime needs to be supplied with at minimum 4 AA batteries to not be laughably short runtime, and Bright enough to burn paper? Bwahahahaha that's funny to even pretend to think it can. Nope, Just a bigger, typically C battery size LED shoved in a triple AAA battery housing. At least it works.

The TACTILAX was not sent. Instead they substituted a wimpy <200mw green laser pointer diode 538nm wavelength installed into the same big massive machined aluminum case. It came with no battery at all, no documentation at all, doesn't even indicate which end should be and - for the single round battery to go inside, presumably an 18650 style 3.7v lithium battery . The advertised product I ordered claimed up to 30000mw piwer and 445nm wavelength (blue) laser module, TWO rechargable lithium batteries and five different screw-in laser pattern lenses, I received zero batteries, zero lenses, and a briggs &stratton 3hp1-cylinder lawn mower engine when promised a 300hp turbocharged V6 (that's an analogy, and a sarcastic humor parable in case you didn't "get it")

I kinda expected the product descriptions to be a little bit exaggerated, but what I actually received.... nearly a quarter if a year after placing the order and getting charged for it immediately, redefines exaggerated false advertising and intentional fraudulent business practices. I got freakin' ripped off.... bigtime. Don't throw your money away to these cn artists.

Absolutely a scam. Mine for $49.00 came a little over 2 months. No battery, NO lense at all, no charger, no instructions.. Bought a useless piece of metal..

Scam all the way! I ordered a blue laser got a green laser a month later After repeated attempts to contact someone about a replacement for the blue laser I purchased I've gotten no response. The green laser I got came in a thin plastic type envelope with a small bubble sleeve around it! You can get a high powered blue cutting laser on eBay ,with case and infra red glasses battery charger and rechargeable batteries (also my wrong laser came with no batteries or charger, which they conveniently forgot to mention when purchased!)

DONT BUY FROM THEM ,THEY ARE CROOKS AND SCAMMERS!

Ordered mine Dec 2019 didn't and receive a package; till feb 2020 I thought I was ordering a flashlight but what they sent was a green lazer. So I looked up my order information. It seems I didn't order a flashlight or a green lazer. The order they are showing is for a blue lazer,really. Well I have no use for a laser green, blue whatever. I've been requesting a return label and all I'm getting back from this fraudulent company is that they want proof of what I ordered so I sent them a screenshot. Of there receipt from them for a blue laser for almost 50.00 dollars. And sent them pictures of the green lazer. As they wanted proof pretty cut and dry plain and simple. Just send me a return label and issue me a refund. Well now they won't even answer my emails. They said it took so long to ship " the wrong thing" was because they were changing shippers. Which I think is a bunch of bull#*$# to. Just like this company. DON'T ORDER ANYTHING FROM THESE THIEVES. unless you like POS Chinese crap

My name is Andy C. from California. I didn't sign in because I'm not trusting that these guys won't charge my card because they have the number so I cancelled my card and filed a dispute with the charge from them on my card with the card company. I will be posting this everywhere I possibly can until they send me my money back. And even after I won't take down what I've posted. They are doing this intensionally. And I'm not the only one that they are doing this to. Sorry to rant on your page Andy C.

I ordered my December 2, 2019, just received it today February 4th, this was Christmas gift for family. It didn’t include the changeable lenses. No directions or anything just came in a box. What a waste of over $100.00. I emailed them, let’s see if it takes weeks again to get any response!

Ordered mine for Christmas time and I finally got it today on January28. I ordered the blue one, they sent me the green one.I even spent more money for the blue one. On opening of box, I found a note in broken English stating that since my country does not allow shipping of batteries they were going to go ahead and do me the favor of taking it out for me and sending it with no battery and then I would have to buy one.

Which it’s just an 18 650 lith ion battery no big deal if you vape. So it looks like it does in the pictures, the beam looks great as well only problem is it doesn’t ignite anything or even get hot. I’ve tried holding onto a receipt paper for like 30 seconds and not even warm or a Mark. Glorified expensive laser pointer with so much hassle and no battery and wrong color. Did they send me anything back for reimbursement of the battery, and the cheaper color when I purchased the more expensive color? Of course not. Glorified f***king laser pointer super disappointed.

Took alot of back and forth 6 weeks later we got them. They work as long as they are plugged in. When you unplug them they neither one will work. They told me when I reported it I would have to show proof in pictures or videos.I sent a video. I have heard nothing for over a week now. I am sure it's a scam. No instructions or warranty. Just the flashlights that don't work.

I ordered the Torchexpro online on Dec 15, 2019. After several emails back & forth with the company with them telling me over and over "we are here for you" and "we are an honest company" etc, etc, the item was finally delivered on Jan 19, 2020.

A message in the box claimed US Customs didn't allow the battery to be shipped with the product, so there's no battery, charger, or instructions included in the package! All that was in the package is the Torchexpro and 5 different lenses. There's no way of knowing what lens does what, as they all look exactly the same.

I had to search online to find which battery to get for the unit but have no idea where to get it, it's a special type. At this time, I haven't been able to try it out to see if it even does what it claims.

Even if it works as described, I would tell people to avoid purchasing this product from this company and wait until it's available via another source.

I received the torchexpro. I was very surprised. I had the idea that it was a scam so I was ready to lose my money. It came in about a month. There were no directions other than a tag saying that customs would not allow a battery to be shipped with it. Put in a battery ( a 18650 rechargeable li-ion).it is very bright for a laser but it will not start a fire as shown in the advertisement. I just received it today (16Jan2020) so we will see how long it holds up.

Ditto the other reviews. Appears to be a scam. Two months later no product, no response by phone or email. I will definitely do a web check of the seller from now on.

Definitely a scam. I ordered the high power blue laser. after several emails they finally shipped a month after I ordered it. After a total of 2 months I got a low power 200 mw green laser that cant burn anything.

I finally received mine. Won't burn anything. It is bright but nowhere near what they claim. Worth the $5 US that they declare for customs but that's about it. Build quality not on par with Fenix.

Pretty sure u are all Star Wars fans!

I ordered it just cause I liked the strength of the light itself. Was skeptical about it being able to catch paper on fire or even cooking with it. Got my flashlight and charged it up. Pretty strong bean and coverage as I was hoping for, but no it does not burn anything. So the latter part is a scam.

Ordered laser on Dec 28th and no tracking # or response back from 2 sent "emails"...Either way, I'll get my money back but this is outrageous! So far I haven't been able to find a single confirmation of a person actually receiving a product from them... I bet they are just stealing our CC info and they need to pay for this

Scam. I've reached out to the FTC, BBB and District Attorney on this "company". Here is sd one relevant information I've found on the scammer:

Parteface, Corp is a Florida Domestic Profit Corporation filed on April 15, 2019. The company's filing status is listed as Active and its File Number is P19000034010.

The Registered Agent on file for this company is Atc Professional Services, Inc and is located at 3645 West 16th Ave, Hialeah, FL 33012. The company's principal address is 10229 Nw 64th Terrace Apt 101, Doral, FL 33178 and its mailing address is 10229 Nw 64th Terrace Apt 101, Doral, FL 33178. That’s where he lives

The company has 1 principal on record. The principal is Inojosa Pedro Camilo Doumat from Doral FL. His Instagram is @parteface

Scam! I've reached out to the FTC, BBB and District Attorney on this "company". Here is one relevant information I've found on the scammer:

Parteface, Corp is a Florida Domestic Profit Corporation filed on April 15, 2019. The company's filing status is listed as Active and its File Number is P19000034010.

The Registered Agent on file for this company is Atc Professional Services, Inc and is located at 3645 West 16th Ave, Hialeah, FL 33012. The company's principal address is 10229 Nw 64th Terrace Apt 101, Doral, FL 33178 and its mailing address is 10229 Nw 64th Terrace Apt 101, Doral, FL 33178. That’s where he lives

The company has 1 principal on record. The principal is Inojosa Pedro Camilo Doumat from Doral FL. His Instagram is @parteface

12/1/19 ordered mine, have received an email saying it shipped, but China Post has no record of shipping info.

Thinking it's a scam

Probably another Chinese ripoff. Is the seller Summret?

I ordered 3 torchexpro lights on Dec 10th and still haven't them. And can't track them

Of course its a scam, Geeeze, no business could sell that without personal liscenses.

Torchexpro website is a total scam. I ordered the laser and their powerful flashlight one month ago and have not received the products. Their customer service number is in Montana but allows you only to leave a message. Do not purchase anything from these fraudsters!

total scam, I got refund from my credit card, get refund now if you can, they won't send the goods.

I ordered 2 lasers at the cost of 75.95 and it's been over a month... no email reply or phone, this is total scam bullsh*t...it's a good thing for them that I can't find them...f**kers!

James M, ordered my Lazer November 27 and got two emails from Lissa and tracking number; fake, getting no more response; thank God I didn't buy anymore; calling FBI; they scammed us for millions of dollars. I'd really like to find them.

Ordered early Dec. Got this notice today.

2019-12-26 22:33

CHINA, Acceptance -> Your item was accepted at 10:33 pm on December 26, 2019 in CHINA.

So maybe I will get it after all. I'm sure it won't be as nice as the Fenix I bought instead, but at least I'll get something. Maybe...but I don't expect much quality for $33.

So I ordered mine on December 13 2019. I sent them emails asking about my product and wanting a refund . After a couple of days an email from lissa says they are working on it and that they are backlog from all the orders .. Ok ! So i decided to go through paypal and file a resolution with them to get the money back . I received an email from paypal saying they are requesting info from these company. Now amazing i get an email from the company saying that my product is shipped . Hmmm fishy ! so it takes you ten days to say that , interesting!

They also got me as well. I sent email and did get answer back from someone named Lissa saying that they have a lot of orders to fill that they would appreciate my patience but assure it was on the way. I ordered on Black Friday and it is now the 22nd. Not holding my breath anymore.

ordered one on 11-26 and received nothing; going to call credit card co. and stop payment.

I ordered two lights from them on the 5th of December since then I've sent several emails no responses. Now when I go to the site and try and track my orders the orders are not there or unable to locate my orders

I order one December 9th tried calling no answer, no answer to my e-mail. Tried tracking number says it’s been processed, went to try it again today my email I got from them with my tracking number was gone I’m afraid it is a scam.

I ordered a flashlight on December 6th and haven't seen it yet. Did send a email did get a response but still no light

I’ve ordered a laser light from torch pro on December 5 it is December 17 now and I still haven’t got it and I cannot get in contact with him back from the company I have emailed him several times left voice messages on their phone number and I cannot get any response I believe they are a scam and they got my $39 for nothing

I wish the f***ks would come out of hiding. Montana number what sh**t is that. Lets find them?

A con scam site stay away, fighting a case atm

A Florida address and a Montana cell phone that only takes texts. I turned it over to the bank. Most definitely fraud! Unfortunately I placed 3 orders.

Ordered 2 of their lazers past 10 days in shipping limbo. Phone # goes to voice mail and 2 emails sent no response. Reporting to state atty general's office and ftc to get website eliminated

Same here... I did get a few emails saying we had a problem with shipping and also a tracking number.When I clicked on tracking number nothing showed up.Guess I got scammed as well. 20 dollars Cdn..theives

I ordered on 11/29. Can't get any response to inquiries. Can't get any information on tracking info other than it is in the fulfillment center. Sure seems like a scam. Has a Montana phone number and a Florida address which is a cheap apartment if you look it up on google earth. The tracking says it's coming from China. If that is the case, it might be here for easter. I would classify it as a scam. Will be putting my order on alert with my credit card.

Me too. Placed order 2 Dec heard nothing by 13 Dec. CC bank says must wait 30 days to chargeback. At least I'm out only $33 but it still makes my blood berl.

Same problem with me, no reply or anything on my order

I paid $62 US plus a $1.87 transaction fee. I was told it was $42 AUD Australian dollars so they got me there. I haven’t heard a thing over a week now, no tracking number, nothing. I hope it’s not a scam. What is wrong with people, go to work you thieving bustards.

Same thing happened to me. It is a scam took my money and got absolutely nothing. We need to do something about this.

820 3rd Street Miami Beach Florida looks like a Motel, it is Private Property. So using an address like this as a business address means this is a scam.

And the same happen to me, since november 30 that I completed my purchase they did not give me any tracking number but they got my money from the credid card online.

I am willing to write to the FBI about this bad behaviour and also I will inform the local Police Station of MiamI near their business address . I strongly believe this is a scam .

Mario A..., Philippines .

I placed an order on Dec 2, 2019. To this date, December 10, 2019, I have not received any information regarding this order. Tried contacting them by phone - no answer, send an email- comes back not delivered. My CC has been charged but I have no tracking number only an order number. Today I'm contacting the CC company and reporting this concern.