Is Newport Apparel a Trustworthy Clothing Online Store?

Is Newport Apparel a Trustworthy Clothing Online Store?

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Information about Newport Apparel

Newport Apparel -  shop-newport.com




2840 White Church Lane

Naperville, IL 60564

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Comments, Questions, Answers, or Reviews
(Total: 10)

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  • May 22, 2019 at 7:32 PM by an anonymous user from New York, United States

    I had a similar experience. They will not accept returns either


    • May 24, 2019 at 7:39 AM by an anonymous user from Washington D.C., District of Columbia, United States

      I am going through the same problem right now. Their sizes are completely off and when you try to return it (even though it says you can do it within 30 days) they tell you they're only going to give you $10 and push you to get a different size or something else. Why hasn't this been shut down is beyond me.


  • May 17, 2019 at 10:39 AM by an anonymous user from Brooksville, Florida, United States

    Disgusting quality and missed size. Xlg can't fit a baby. I am talking adult xlg. Total garbage pictures look quality of Neeport R I. Clothes I would not clean my car with.


  • May 2, 2019 at 2:51 PM by an anonymous user from Wellington, New Zealand

    Sadly I have been scammed by this so called company, really disappointed, thought I was buying from a reputable company something special for my husbands birthday.... only two of the five items have arrived and it's been over a month! Wish I had researched before placing an order.

    Please stay away from this corrupt scam!


  • April 27, 2019 at 4:41 AM by an anonymous user from Melbourne, Victoria, Australia

    Stay well clear of this lot, you don’t get what your order, cheap rubbish


  • April 23, 2019 at 6:43 PM by an anonymous user from Hampden, Pennsylvania, United States of America

    So I took a chance and ordered the navy blue "wool" mariners coat with white fleece, and yeah, I got ripped off. The material was very thin and not wool at all, and it was three sizes too small. Rather than deal with the hassle of a return and trying to get my money back, I just gave it to my skinny 13-year old son.

    The supposedly XL coat fits him perfectly.

    Buyer beware!


  • April 10, 2019 at 6:55 AM by an anonymous user from Miami, Florida, United States

    I had the same bad experience. Make sure you read their return policy. They actually have a section "Your Responsibility", which is laughable. For example, to make a return because of sizing issue, you have to submit a photo AND you have to use a ruler to measure their product in the photo.

    Their size chart stated M is 38-40 for Chest. So, I send them a picture of my chest measurement, too. They won't refund because they said product is not defect. What a load of #$%^!! BUY AT YOUR OWN RISK FROM THIS COMPANY!


  • March 28, 2019 at 2:37 AM by an anonymous user from Darmstadt, Hesse, Germany

    Can only agree. Very poor quality drop shipment company (parcel arrives directly from China). Give your money to the a person in need instead. You will feel better than having received an item from this company.


  • March 21, 2019 at 3:11 AM by an anonymous user from Perth, Western Australia, Australia

    Very poor quality. Not American, all shipments come from China. Site permanently says "Sale ends today". Basically a scam site in that they know the cost of returning to China isn't worth the trouble.


  • March 19, 2019 at 9:16 AM by an anonymous user from Mechelen, Flanders, Belgium

    This site is a total scam. Stay as far away from this company as possible.

    Ordered two coats, took over three weeks to get on and four to get the second.

    Both coats had descriptions that there zipper closures on them, neither coat had zippers.

    Order size XL based on sizing chart, the one coat had the XL tag inside and underneath it was the remainder of tax that had been cut off and you can see the letter "M" on it.

    When actually measuring the coats both were mediums according to their sizing chart.

    E-mailed customer service and they offered to take them back at a 15% restocking fee plus I would have to pay shipping back to China where they came from.

    Or I could keep them and receive a 25% credit back to my credit card or a credit coupon to use toward another purchase.

    Total scam and the company is a total fraud.

    Stay far far away from them.


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Is Newport Apparel a Trustworthy Clothing Online Store?