Is Polar Parka a Trustworthy Online Store Selling Winter Clothing?

On December 5, 2018, the Better Business Bureau (BBB) opened an investigation into Polar Parka located at and its affiliates. The investigation was initiated after the BBB received multiple complaints and scam tracker entries about potentially fraudulent online retailers using the Shopify platform. The BBB investigated the company’s location, advertising, and online presence and interviewed individuals associated with the addresses purportedly used by the companies.

Is Polar Parka a Trustworthy Online Store Selling Winter Clothing?

In the course of its investigation, the BBB became aware of deceptive advertising practices employed by this company, including the erroneous display of “Going Out of Business” sales.

In addition, the BBB learned that this company and its affiliates failed to deliver merchandise purchased from its website. Consumers who did receive merchandise received products crafted of poor quality material that did not match the size or color described on the company’s website. The BBB was able to link this fraudulent online retailer to a ring of 35 other online shops, operating out the Champaign-Urbana or Bolingbrook-Naperville area. The BBB urges consumers to exercise caution when shopping online.

Information about Polar Parka

Polar Parka -


Tel: 1-608-618-0084



2840 Mandeville Lane

Naperville, IL 60564

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  • January 2, 2020 at 1:44 PM by an anonymous user from: Bedminster, New Jersey, United States

    How did they get my card number? How can I get my money back? Got junky gloves I did not order and charged $39.98

    • January 2, 2020 at 2:15 PM by info

      Open a dispute with your bank to have the transaction cancel and your money refunded.

  • December 9, 2019 at 11:20 AM by an anonymous user from: Ottawa, Ontario, Canada

    its fraud and completely fake online shopping website. I lost my $110 its a scam

    • December 22, 2019 at 7:06 AM by an anonymous user from: Needham, Massachusetts, United States

      I bought 3 things on the same day 12/05/19 got nothing or heard from them either wish i'd checked the bbb website first..

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Is Polar Parka a Trustworthy Online Store Selling Winter Clothing?