Is Trustworthy?

Is Trustworthy?

A lot of online users have claimed they have been scammed by fake online stores and when they attempt to contact the stores, they get responses from email addresses at The online users claim they were refused refunds or exchange.

An Email Received from


Date: Wed, Mar 6, 2019 at 5:02 PM

Subject: Re: Re: Return of a product

So am I going to get my refund? Because you flat out lied about the size of your product. If you do not give me my refund I will report your company.

Dear customer

Thanks for your supporting on our onlinestore.

The size of the product we have a detailed description on the web page the website page display may be a little different from the product, but the functionality is the same. Thank you for your understanding and support.

Any question, please feel free to contact us and we will reply you as soon as possible.

Best regards!

After-sales Customer Services

WhatsApp ID:+852 5907 1965

Facebook ID:Yi Zhang(onlineservice)

Facebook ID:Mariki Hill(onlineservice)

Where is Located?

The website is registered in China.

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Comments, Questions, Answers, or Reviews

Comments (Total: 44)

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  • May 14, 2022 at 8:15 PM by an anonymous user from: Monroe, North Carolina, United States

    My wigs are not what I order

  • March 23, 2022 at 3:51 PM by an anonymous user from: Fayetteville, North Carolina, United States

    Just got my wig NOTHING LIKE I ORDER THIS IS A WIG THAT I DONT WEAR PLEASE SEND ME MY MONEY BACK YOU GUYS ARE PUTTING INFORMATION THAT ISNT True IM NOT satisfied with this wig at all I do not wear long waves I only wear short wigs

  • January 12, 2022 at 4:58 PM by an anonymous user from: Fulton County, Sandy Springs, Georgia, United States

    Am very very upset. I order and paid for some wig and this what you sent me well done have money just to give away like that

  • January 12, 2022 at 4:50 PM by an anonymous user from: Fulton County, Sandy Springs, Georgia, United States

    You took my money and didn't send me what I order and am very upset

  • January 11, 2022 at 6:41 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    I want a refund the wings are not good quality and it not what I ordered I need a refund and I'll send the mess back to you send me a refund code to send this scam back! ...

  • August 16, 2021 at 11:13 AM by an anonymous user from: Jefferson, Birmingham, Alabama, United States

    Your company sent me a wig that wasn’t like anything you advertised I want my money back I will put your awake in the mail today all I ask for is all of my money this was a scam your product is nothing like you advertised

  • August 16, 2021 at 11:11 AM by an anonymous user from: Jefferson, Birmingham, Alabama, United States

    They sent me a week that didn’t fit didn’t look anything like the one that our audit all I want is my refund back I will mail them their product back to them just send me my money back because if there’s a scam I would never order anything else online again

  • August 11, 2021 at 2:39 PM by an anonymous user from: Cook, Chicago, Illinois, United States

    I bought hair from a website Stating that it is Glueless Wigs and that was a lie. I want to Know how I get my money back? why are they allowed to false advertise?

  • July 25, 2021 at 3:16 PM by an anonymous user from: Los Angeles, California, United States

    I have already stop several people from ordering from this company.

  • July 25, 2021 at 3:15 PM by an anonymous user from: Los Angeles, California, United States

    How do we stop these people.

  • July 24, 2021 at 8:09 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    I just received my order, and very disappointed. Not what I ordered at all. I do want a refund. Please don't be another scam artist. God forbid, this happens to anyone else. Shame on you...

  • April 16, 2021 at 4:19 PM by an anonymous user from: Philadelphia, Pennsylvania, United States

    This is not what I ordered.On line it showed a Full Wig Cap, I get 4 pieces on strings.I am very unhappy.I did not order no pieces.Very Disappointed👎

  • April 10, 2021 at 4:43 PM by an anonymous user from: Newark Central Business District, Newark, New Jersey, United States

    I ordered 3 wigs, you sent me something I did not order, the hair was fake, I received the wrong color. Snd then I look in the web, and your company is a fraud. I want my refund

  • March 31, 2021 at 4:37 PM by an anonymous user from: Central Business District, Rochester, New York, United States

    My name is Brenda. I paid for a full capped braided wig and received 4 single braids with a plastic hook that has to be hooked into your own hair. How can I get my money refunded? My order was purchased through in New Jersey. I paid $59.00 for the order.

  • February 20, 2021 at 9:28 AM by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

    My name is Myrtle you should see the mess they sent me. I would not put this on a dog! They took my money. I'm going to get in touch with the better business bureau too! CROOKS!

    • March 1, 2021 at 10:34 PM by an anonymous user from: King, Seattle, Washington, United States

      I got 4 wigs that I ordered, not 1 was the right wig, they were supposed to be Human hair but they were not and they were suppose to be lace front they were not. I want to know how to get a hold of these people can someone find this out

      • March 2, 2021 at 5:55 AM by info

        Open a dispute with your bank to have your money refunded.

  • February 9, 2021 at 10:10 AM by an anonymous user from: New York, United States

    HI my name is marjorie I purchased a lace front wig that amount to a cost of $59 and all I get was four braids in a plastic bag this is no good and I’m going to try in ever way to get back my money, this is a scam. I will report this to the better business bureau.

  • August 9, 2020 at 4:49 PM by an anonymous user from: Detroit, Michigan, United States

    HI my name is Geraldine and I ordered a lace front wig back in April 27-27,2020 it took the end of July to receive my order and not only that it wasn't what was displayed that wig was so horrible I couldn't believe my eyes so now I am afraid to order any thing of that sort anymore they should be ashamed of what they are doing to people! But I forgive them because the Bible says forgive and u will be forgiven I believe in the word of GOD.

  • July 9, 2020 at 12:33 PM by an anonymous user from: Camden, New Jersey, United States

    I finally received my wigs after 3 months, they are no longer needed, I would like a return label so I can get a refund, pls send it to me. u people are very hard to get in touch with, pls respond...

  • June 28, 2020 at 11:08 AM by an anonymous user from: Griffin, Georgia, United States

    The two wigs ordered looks nothing like what I received in the mail. They are made of very poor quality synthetic and looks terrible. I learned a valuable lesson.

    • July 7, 2020 at 1:14 PM by an anonymous user from: Memphis, Tennessee, United States

      I am so dissappointed I waited three months for this product and received something that looked like a mop, the hair is not real no lace front no baby hair big loose just ugly, I also paid for fast shipping and handling 12 dollars more and it still took three months its not black comes with no instructions, I will like to have my money back, but it dont even say where to ask for that I also paid 69.00 for my package and they should have sent two wigs but now to see this thing who wants this.somebody help my email is

  • June 16, 2020 at 6:27 PM by an anonymous user from: Dayton, Ohio, United States

    I also ordered two wigs dont like them at all, how can I send theses back and get what I want, plus the wrong colder and too long?

  • June 15, 2020 at 5:02 PM by an anonymous user from: Lewisburg, Tennessee, United States

    To Whom it may concern : Very disappointed ...

    I have received a putter that I never ordered.. claim to have 2 golf balls in the package there is none ... I ordered a golf club that could be used as different clubs ...Where is the club I ordered?

    See Details below for my order ... I don't want a putter!


    Your backup is DISC x-8224

    Ship to

    Robert Lombard


    1704 Baker Lane

    Lawrenceburg, TN 38464

    United States



    Transaction ID


    Seller info


    Invoice ID


    Purchase details

    Divnick Playing golf with ONE ADJUSTABLE CLUB (34 clubs in 1) - Right / Graphite / 34 clubs in 1






  • June 9, 2020 at 9:17 PM by an anonymous user from: Vicksburg, Mississippi, United States

    Hello, I ordered a wig and it is not the one I ordered so how can I return it and get the one ordered or my refund you all need to check what you send out I am so disappointed in this product and the store I don't think I will order anything else or recommended it to anyone. Hope to hear from you soon. Lizzie M.

  • June 9, 2020 at 6:14 PM by an anonymous user from: United States

    I ordered TWO WIGS two months ago I received them today they are not the ones that I ordered and I am very disappointed, please refund my money back. One is long and comes always down my but the other one is a Bush wigs I can not used these wigs.

  • June 3, 2020 at 8:59 AM by an anonymous user from: Riverdale, Georgia, United States

    I ordered two wigs and havent received them yet. over two months ago. when I looked at the tracking number it said could non be found.

  • June 2, 2020 at 6:34 PM by an anonymous user from: Bettendorf, Iowa, United States

    Buy One & get the second Free... what a Joke...They say that they are Human Hair, but Syn: Hair..& the color are just Bad! Took Over a Month to even get them... Especially coming from China!... Just Bad Business... Never send u the Right Products!

  • May 27, 2020 at 8:18 PM by an anonymous user from: Elbridge, New York, United States

    I bought the wig off a Facebook ad. I waited about 2 months to receive and was very disappointed in color and quality. Soupose to be real hair. The wigs don’t even fit my head. They also look like something you would buy for Halloween store. Suppose to be real hair but look really fake. Very disappointed and won’t order anything of Facebook again! I guess I can use for Halloween.😩

  • May 27, 2020 at 3:09 PM by an anonymous user from: Fontana, California, United States

    Wigs do not look like pictures. Do they need to be cut?

  • May 13, 2020 at 3:48 PM by an anonymous user from: Grand Rapids, Michigan, United States

    Just received my wig after waiting for almost three months and sending two emails about the product that I ordered for $40.00 including taxes today ( May 13, 2020.

    Imagine my surprise when I saw this piece of sh**t that didn't look like the wig I picked out. It looked like something some nappy a*s dog hair from a dam puddle who never gets groomed. I am so f***king p****d the h**l off with this sh**t hear. I don't know who is running this sh**tty a$$ business but you really need to shut them down before someone find your location .. I wouldn't give this sh**t to my worst enemy. VERY, VERY DISAPPOINTED😠👹

  • May 12, 2020 at 1:39 PM by an anonymous user from: Tysons Corner, Virginia, United States

    How can I return items not ordered or misrepresented? All I have is the online001 email address. It is nothing like what I ordered and is of so poor quality that I wouldn't use it.

  • May 10, 2020 at 4:02 PM by an anonymous user from: Lexington, Kentucky, United States

    The items I order are NOT as described in the online ad. I do not want this . How do I return unused items and get refund?

  • April 25, 2020 at 4:10 PM by an anonymous user from: Hayward, California, United States

    The product I received was nothing like I ordered. I'll be returning this item and respectfully hoping for an full refund.



  • March 12, 2020 at 6:09 PM by an anonymous user from: Watsonville, California, United States

    I want to return a wig I ordered return address on the package NO NAME OF COMPANY is Chino, CA. NOTHING was in the package to advise me how to return it. It is NOT the color I ordered... I want to return the wig and get my money back.

    • March 12, 2020 at 6:16 PM by info

      I don't think you will get your money back by returning the item. Try opening a dispute with your bank to have your money refunded instead.

  • February 3, 2020 at 4:59 PM by an anonymous user from: Gaithersburg, Maryland, United States

    I ordered two wigs from this company- E-MAIL: online back in December 2019. They sent me the wrong colors and I requested their mailing address so I can send them back the two incorrect wigs and for a refund. The company gives me the run-around. First, they said they can't download my pictures. Then, they need me to send them an email in a different format...I am getting very frustrated with their lousy customer service. Please be aware of this company!

    • March 12, 2020 at 6:02 PM by an anonymous user from: Watsonville, California, United States

      This happened to me as well. Wrong color of wig, Very ugly color and NOTHING was in the package to help me return this very ugly wig. I will NEVER EVER order anything again from Facebook EVER!

  • January 21, 2020 at 11:21 AM by an anonymous user from: Dallas, Texas, United States

    I ordered wigs, buy 1 get 1 free and I rec'd them but they were not the ones I ordered. I email to the email address and it bounced back as undeliverable. I don't even want a refund just want to get the wigs I ordered. I ordered these online via facebook (it was an add that popped up) on Jan. 2020 I rec'd them around Jan. 15, 2020.

  • January 14, 2020 at 8:35 PM by an anonymous user from: Lake Forest, California, United States

    I ordered a wig and was to get the second one free. Needless to say, I didn't get the wig I ordered as the primary one and the one I did get is of poor quality. I'm trying to return and get a refund. It only gives you this email address but no phone number. I just received the product today January 14, 2020.

  • January 10, 2020 at 4:55 PM by an anonymous user from: Irvine, California, United States

    Trying to return wig. Not what I ordered. Not able to contact company.

  • December 10, 2019 at 2:15 PM by an anonymous user from: Boise, Idaho, United States

    What was the name of this company?

  • September 8, 2019 at 7:52 PM by an anonymous user from: Carlsbad, California, United States

    What I ordered I did not receive. Can't return, email bogus! Contact information enclosed with product also bogus.

  • April 26, 2019 at 8:17 AM by an anonymous user from: Clearwater, Florida, United States

    trying to return product to was given this email address for communication. Wigs are not as pictured! Bad quality.

    Ordered three, only received two. Trying to return for full refund.

    Ordered April 9, received shipment April 25. Had paid "extra" for speedy shipment delivery.

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