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Is macystar.com an Untrustworthy Online Store?

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Apr 21, 2019 2019-04-21T09:15:52-05:00
May 13, 2019 2019-05-13T16:19:22-05:00

Online Threat Alerts (OTA)

Is macystar.com an Untrustworthy Online Store?

The website, macystar.com, appears to be an untrustworthy Chinese online store. Online shoppers run the risk of receiving counterfeit or knockoff products, or nothing all from this suspicious online store selling coats, bags, shoes and other clothing items at ridiculously low prices.

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Information about www.macystar.com

Email: service@macystar.com.

Phone Number: 852 5935 8201

Address: MATTE ECOMMERCE CO., LIMITED 48 Charlotte Street, London, Greater London, England, W1T 2NS

Unsatisfied customers who are unable to get their money back from Macystar.com are asked to contact their bank and open a dispute to have their money refunded.

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Comments, Answers, Reviews or Questions

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Comments 12

May 27, 2019 at 10:22 PM by an anonymous user from: Bundoora, Victoria, Australia

Scam, scam, scam. They are fake do not go near them.
Ordered 2 products and never received them.
Unable to give me tracking number and never respond back to emails.

May 13, 2019 at 4:18 PM by info

Received via email: "I ordered a necklace on 28/04/2019 from macystar.com There is no contact of anyone. I can't get my money back and I didn't receive the necklace too."

May 11, 2019 at 7:19 PM by an anonymous user from: Huber Heights, Ohio, United States

I made my order for a necklace on 4/24/2019 the tracking number they gave me is not found. I don't know if it's a scam or what?

May 11, 2019 at 5:05 PM by an anonymous user from: Kansas City, Kansas, United States

I ordered a mother’s day necklace from this website on April 25th before I found out about the fact it could be untrustworthy. When I found out I tried going to the website and the page would no longer load.
However, today, May 11th, I received the necklace in the mail and it’s exactly what I ordered. The only difference is it might be a smaller version than the original they were copying.
Other than that, I got it, it’s good condition and it took the normal amount of shipping time to get it from overseas from China. No issue here.

May 11, 2019 at 1:59 PM by an anonymous user from: Atlanta, Georgia, United States

U order mothers day gifts and yet to receive them and no one has emailed me back and it's impossible to get thru to the number because it's fake!

May 10, 2019 at 10:00 PM by an anonymous user from: Roanoke, Virginia, United States

They will steal your money. I paid 2-3 day shipping 2 week ago and still don’t have it this is ridiculous and when they responded back to me they told me to be patient it coming it was a gift for mother day and mother’s day is in 2 days

May 10, 2019 at 9:36 PM by an anonymous user from: Omaha, Nebraska, United States

I also ordered a Mother's Day gift and nothing.

May 9, 2019 at 5:08 PM by an anonymous user from: Mt Healthy, Ohio, United States

I ordered something in April and still have yet to get it

May 10, 2019 at 12:34 PM by an anonymous user from: Boon, Michigan, United States

I also placed an order in April, have received 1 email, nothing else. Can't call because their number is to long for us. And I've sent emails, nothing back left facebook messages and nothing.
Very upsetting, ordered 2 ring for my mom and sister. And now what. For my mom money to be taken and to receive nothing. And I never order from these sites but I figured I'd give it a try to get slapped in the face!

May 10, 2019 at 9:07 AM by an anonymous user from: Jackson, New Jersey, United States

Me too! So upset they were Mother’s day gifts.

May 9, 2019 at 9:19 AM by an anonymous user from: Tampa, Florida, United States

I still havent received my order. Im really upset. The rings I purchased are for my 3 girls for Mothers Day

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