Is an Untrustworthy Online Store?

The website,, is an untrustworthy online store. Online users are advised to stay away from the untrustworthy website because those who shop from it run the risk of receiving counterfeit goods or nothing at all. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded. They should also have their banks help them prevent the cybercriminals who are operating the website from continuously charging their credit cards.

Is an Untrustworthy Online Store?

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Add: 16 St Martin's Le Grand St Paul's, London, United Kingdom, EC1A 4EN

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Comments, Questions, Answers, or Reviews

Comments (Total: 19)

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February 20, 2020 at 10:04 PM by
Is an Untrustworthy Online Store?
an anonymous user from: Sydney, New South Wales, Australia

Don't bother.

Purchased a vest for a Christmas present in November which never arrived. When I asked for a refund as tracking information indicated it was being returned to sender, they said to keep waiting.

In my opinion these people are no better than thieves.


February 10, 2020 at 3:13 PM by
Is an Untrustworthy Online Store?
an anonymous user from: Melbourne, Victoria, Australia

Don't buy from this company. I purchased a watch and it stopped working after 3 months. They were happy to give me a 50% refund but I had to send it back at my own cost. Why should I have to pay for shipping and be out of pocket and not to get a full refund and who is to say they would refund me once I sent it so I didn't send it back.


January 31, 2020 at 5:33 AM by
Is an Untrustworthy Online Store?

"Do not order from this company. AndyHill, not trustworthy. Does not send on time, wrong sizes sent, does not reply to rectify issues, and on and on. Should not be allowed in business. M

I too ordered the heated vests for my 4 older kids. Well not to be.

What a rip off


Received via email.


January 22, 2020 at 2:45 PM by
Is an Untrustworthy Online Store?
an anonymous user from: Washington, District of Columbia, United States

Stay away from this website! Ordered a heated jacket for my wife as a Christmas present on December 12th. Shipping says 8-12 days. It’s now January 22nd and still no product. Been going back and forth with customer service through email. Got a tracking number but it’s been saying that it’s at the airport in China since the 4th. They refuse to give me a refund and tell me just to wait for the jacket and it’s coming. I could’ve flown to China and picked it up myself, two times by now! Next step is going to my bank to try and get a refund! Stay far away from these people as possible!


January 10, 2020 at 8:58 PM by
Is an Untrustworthy Online Store?
an anonymous user from: Beaverton, Oregon, United States

This company is horrible. Before seeing this, unfortunately I ordered one of their heated vest for my son for Christmas on 12/2/19. When I didn't receive it by 1/6/2020 I emailed them asking for a refund. They emailed back saying the vest was on its way and I could track it. When I tracked it, it Was just being sent out from China that day. After several emails back-and-forth they refused the refund saying it was on its way and to wait for it. I ended up contacting my bank For the refund. Stay away.


December 28, 2019 at 6:05 PM by
Is an Untrustworthy Online Store?
an anonymous user from: Charlotte, North Carolina, United States

Avoid this company. I ordered three heated vests. I ordered two on one order, after 14 days, I hadn't received anything. Ordered a third and paid for express shipping. First order took over 30 days to receive, 2nd order is well over 30 and still has not received. The vests were too small. (X Large is more like a youth size). I tried to contact customer support to send them back. Five emails later, they stopped responding. They asked me if I checked the size chart. (Sent me two emails asking me this). They only respond once a day so everything takes forever. They then wanted me to take a photograph of the vests. I sent pictures, (RIDICULOUS, since its a size issue). They then asked if $3 would be sufficient enough for me to keep the vests. What good does $3 do on vests that don't fit? They never give you the return address. Their website advertises 100% satisfaction guaranteed, 100% refunds, no shipping charges. They only problem is, they don't allow you to return, since they never send an address to return it to. This is a joke of a company. Items came from Singapore, no paperwork, no return address. JUNK!


January 5, 2020 at 11:05 PM by
Is an Untrustworthy Online Store?
an anonymous user from: Wynantskill, New York, United States

I had the same pro order heated jacket on November 14; kept emailing them, got it December 23. But, I got a 3xl fits my 12 old daughter. I want a refund and they refuse. It's not the correct size. Now they said stopped responding to emails. Going to attorney general


December 27, 2019 at 8:26 AM by
Is an Untrustworthy Online Store?
an anonymous user from: Ossining, New York, United States

They tried to bill me twice. My bank caught the second one. I still have not received any items and or notifications of delay.. via mail or email. I would not trust them.! I wish I would have checked this site first.. DO NOT USE THEM.


December 20, 2019 at 10:56 PM by
Is an Untrustworthy Online Store?
an anonymous user from: Inglewood, California, United States

This is a bogus business. They are crooks. We were scammed out of 30.97$ they stole our money, I had to FIGHT PayPal 2-3 months to get my money back. Stay away from these crooks. They are located in China and will send you nothing but cheap no Name JUNK that is broken, don't work and missing parts


December 20, 2019 at 11:40 AM by
Is an Untrustworthy Online Store?
an anonymous user from: Versailles, Kentucky, United States

I ordered adult male L and XL heated vests and pants on 11/8; finally received the products on 12/18. My 10 yr old nephew couldn't wear the pants if he tried. Contacted their customer svc dept and they said they can't refund my money because it isn't defective, try giving away for a Christmas gift. D**n scam.

I'm going to contact my bank and see if I can get my funds back through them since this is clearly a scam. POS! Do not order anything from here. If any of you want an XL and L heated vest with kids pants let me know.


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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

Is an Untrustworthy Online Store?