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Customer Review of hernweh.com Online Store?

Customer Review of hernweh.com Online Store?

See the reviews of hernweh.com below or help us review the online store. Your review will help others when you share your experiences with them because sharing experiences builds trust and transparency. And, we believe that people's voices should be heard, which is why we have created this online review community.

Information about hernweh.com

Email: cs@hernweh.com

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Comments 16

Jan 6, 2020 at 6:48 AM by
Customer Review of hernweh.com Online Store?
an anonymous user from: Edgware, England, United Kingdom

After 43 emails asking to return the shoes (as per their terms and conditions printed on their web site). They eventually sent me back $15 USD of the £65 ($78USD) they charged me for the wrong shoes. I asked for a return address 26 times, Asked for the CEO address 11 times. I started very politely as they admitted it was a mistake on their behalf. Eventually, I asked for the shoes to be replaced as they were TOTALLY different from what I ordered. NOTHING LIKE WHAT I'D ordered. Different size, colour and materials.
This company will send you the wrong shoes ( check other posts and blogs about them). Make you wait months, send you the wrong product, then offer you small amounts to keep them ( with vouchers only redeemable for more of their products) after suggesting you keep the shoes and give them to friends or relatives. A clown wouldn't have worn the shoes they sent me.
HOW CAN I MAKE THIS CLEAR.......DO NOT BUY SHOES FROM THIS COMPANY. ITS A SCAM.

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Nov 26, 2019 at 6:41 AM by
Customer Review of hernweh.com Online Store?
an anonymous user from: Berlin, Germany

Very very bad! They sent a bad fake. I ordered 3 pairs of shoes. Money does not return! If you want to join, I am ready to sue them! Join for a class action lawsuit!

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Dec 24, 2019 at 2:58 PM by
Customer Review of hernweh.com Online Store?
an anonymous user from: Dublin, Leinster, Ireland

I will join you in this action..they need stopping..bunch of thieves..any idea on there address or the name of the guy responsible

Delete

Nov 14, 2019 at 6:26 PM by
Customer Review of hernweh.com Online Store?
an anonymous user from: Chicago, Illinois, United States

They took 12 weeks to deliver my order. I ordered two pairs of shoes. One was the wrong thing and the other was a counterfeit knock-offs. They will not let me return them and they will not send me the correct ones. They stole my money. Chinese rip-off.

Delete

Oct 5, 2019 at 1:26 AM by
Customer Review of hernweh.com Online Store?
an anonymous user from: London, England, United Kingdom

I too was cheated by this company. The shoes arrived after five or six weeks and are very ugly, nothing like the ones in the photo. I no documentation or address for returns. Before my purchase customer service had assured me that I could return them if I was unhappy.
But when I wrote to complain they replied that the cost of postage would be very high and perhaps I should give the. To a friend. What a scam. I wish I had paid through PayPal.

Delete

Oct 9, 2019 at 10:49 AM by
Customer Review of hernweh.com Online Store?
an anonymous user from: Edgware, England, United Kingdom

Exactly the same here! Total scam

Delete

waiting

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