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Customer Review of hernweh.com Online Store?

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Customer Review of hernweh.com Online Store?

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Information about hernweh.com

Email: cs@hernweh.com

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Comments, Questions, Answers, or Reviews
(Total: 4)

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  • August 20, 2019 at 6:17 AM by an anonymous user from Taipei City, Taiwan, Taiwan

    ordered online, they delayed and delayed, then shipped and wrong color...coz they dont have the color I ordered, nor will they have it in the future, so they accepted an order they knew (or should have known) they could not ship...ignored my emails, then told me to take what they sent, that returning the wrong item will take up to 6 months... never use this company.

    They push the payment through and then leave you hanging. The card payment dispute is difficult to process as they do not say they refuse the return but never give a return address.

    remove

  • August 17, 2019 at 6:00 PM by an anonymous user from Brisbane, Queensland, Australia

    I placed an order over three weeks ago, my credit card debited full amount, but still no indication order has been shipped. I suspect I will never see the shoes that I ordered. I have requested cancellation of order and refund of money but no response or action on this.

    remove

  • July 24, 2019 at 9:39 PM by an anonymous user from Birmingham, Alabama, United States

    I placed an order for a pair of shoes on July 3 and the money was posted. I have emailed this company every day and still don't know if the shoes are in route. I don't know anything and need answers. Don't even try placing a call? no number.

    remove

    • July 24, 2019 at 10:27 PM by info

      Open a dispute with your bank to have your money refunded.

      remove

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Customer Review of hernweh.com Online Store?