Customer Review of Online Store?

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Customer Review of Online Store?

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Comments (Total: 16)

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January 6, 2020 at 6:48 AM by
Customer Review of Online Store?
an anonymous user from: Edgware, England, United Kingdom

After 43 emails asking to return the shoes (as per their terms and conditions printed on their web site). They eventually sent me back $15 USD of the £65 ($78USD) they charged me for the wrong shoes. I asked for a return address 26 times, Asked for the CEO address 11 times. I started very politely as they admitted it was a mistake on their behalf. Eventually, I asked for the shoes to be replaced as they were TOTALLY different from what I ordered. NOTHING LIKE WHAT I'D ordered. Different size, colour and materials.

This company will send you the wrong shoes ( check other posts and blogs about them). Make you wait months, send you the wrong product, then offer you small amounts to keep them ( with vouchers only redeemable for more of their products) after suggesting you keep the shoes and give them to friends or relatives. A clown wouldn't have worn the shoes they sent me.



November 26, 2019 at 6:41 AM by
Customer Review of Online Store?
an anonymous user from: Berlin, Germany

Very very bad! They sent a bad fake. I ordered 3 pairs of shoes. Money does not return! If you want to join, I am ready to sue them! Join for a class action lawsuit!


December 24, 2019 at 2:58 PM by
Customer Review of Online Store?
an anonymous user from: Dublin, Leinster, Ireland

I will join you in this action..they need stopping..bunch of thieves..any idea on there address or the name of the guy responsible


November 14, 2019 at 6:26 PM by
Customer Review of Online Store?
an anonymous user from: Chicago, Illinois, United States

They took 12 weeks to deliver my order. I ordered two pairs of shoes. One was the wrong thing and the other was a counterfeit knock-offs. They will not let me return them and they will not send me the correct ones. They stole my money. Chinese rip-off.


October 5, 2019 at 1:26 AM by
Customer Review of Online Store?
an anonymous user from: London, England, United Kingdom

I too was cheated by this company. The shoes arrived after five or six weeks and are very ugly, nothing like the ones in the photo. I no documentation or address for returns. Before my purchase customer service had assured me that I could return them if I was unhappy.

But when I wrote to complain they replied that the cost of postage would be very high and perhaps I should give the. To a friend. What a scam. I wish I had paid through PayPal.


October 9, 2019 at 10:49 AM by
Customer Review of Online Store?
an anonymous user from: Edgware, England, United Kingdom

Exactly the same here! Total scam


September 12, 2019 at 5:43 AM by
Customer Review of Online Store?
an anonymous user from: Dublin, Leinster, Ireland

I am the same as all the above, shoes arrive completely different to what I ordered.

Offering me $8 voucher for me to keep them.

Is there anything we can do? Dont think I will ever see my money back but can we do anything to report them?


January 2, 2020 at 7:28 AM by
Customer Review of Online Store?
an anonymous user from: Hereford, England, United Kingdom

They did the same to me. Only starting with $5, then $6, then $7 all the way up to $15. Then they start again at $5. They are a total scam.


September 12, 2019 at 7:42 AM by
Customer Review of Online Store?

Open a dispute with your bank to have your money refunded.


September 10, 2019 at 8:14 AM by
Customer Review of Online Store?
an anonymous user from: London, England, United Kingdom

I ordered shoes, waited for 6 weeks. I chased them. The wrong shoes came. They eventually accepted they were wrong and it was their error. They suggested I keep them and give to a friend or relative. After numerous E-mails asking Every time for a returns address, they offered me a Gift voucher For $5USD. I quoted their Terms and Conditions copied from their web site ( Numerous time). They increased the offer to $6USD, Then $7USD, Then $8USD, then $10USD, then $12USD. Every time I asked for the returns address. They never sent it, only asking me to keep the horrible cheap plastic shoes and give them to a friend or relative. I also asked for the Managing Directors Email or The CEO address. Nothing.

They explained the cost of returning them would be at my expense and that it would be expensive. I agreed it was at my expense, but they never gave me an address. I'm up to 17 Emails now and they have never given me a returns address. Please don't be fooled by their attractive web site, which appears on FaceBook and on the Amazon platform. If you look on the FB Blog page, there are a number of complaints, which seem to disappear after a few days ( Hmmmn). They are based in Honk Kong. So dont be thinking because you pat in US Dollars the shoes are coming from the USA. They are con men. Pure and simple.


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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

Customer Review of Online Store?