Is an Untrustworthy Online Store?

Is an Untrustworthy Online Store?

Penguout located at appears to be an untrustworthy online store. Therefore, online shoppers are advised to stay away from the untrustworthy website because those who shop from it run the risk of receiving counterfeit goods or nothing at all. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded.

So far, I have discovered 2 more websites which are exact replica of Penguout, using the same phyiscal address and telephone number:


Information about

2971 8Th Avenue, New York , NY , 10039, US

Support (+800) 642-9894


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Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments, Questions, Answers, or Reviews

Comments (Total: 8)

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  • October 10, 2019 at 4:59 PM by an anonymous user from: Chevy Chase Village, Maryland, United States seems to have another name, same phone number, same New York address. The phone number reaches ProActive, a face wash company, nothing to do with toys, etc.

  • October 1, 2019 at 3:26 PM by an anonymous user from: Germantown, Maryland, United States

    I feel silly for not having been more diligent in investigating this site prior to placing an order.

    I placed an order on August 18, 2019 with an indication that products would be shipped out 7 to 10 business days later. It is now October 1st. We've not received any products, but at least our credit card was never charged.

    However, suspicious activity was quickly identified on our seldom-used credit card about a month later. The credit card was de-activated and a new one re-issued. So, I will not be following up with this vendor on this order, nor will I consider placing future orders with them.

    Please be careful out there!

  • September 10, 2019 at 10:29 AM by an anonymous user from: Escanaba, Michigan, United States

    I signed up with penguout and I said I forgot my password; they sent email then I replied back for them to call me. Before I order from you so I can see if are a scammer or fake company and they did not responed back, do not buy anything or you will loose your money.

    I hate scammers, they just reck it for the good sellers. People get scared to order online anymore.

  • September 4, 2019 at 9:06 PM by an anonymous user from: Chicago, Illinois, United States

    I purchased something from Penguout, I immediately knew it was suspicious and a scam when I tried calling the customer service number and it was proactive skin care.

    I immediately called my bank and canceled the card and they are sending me a new card. Please do not purchase anything from this site and be very careful.

  • September 4, 2019 at 4:41 PM by an anonymous user from: Salt Lake City, Utah, United States

    Yes, the site has a little better prices than everywhere else. But if you order, you won't ever get a shipping confirmation. I believe the site is to still personal info and debt cards. If you use a credit card watch for fraudulent charges.

  • August 17, 2019 at 3:37 PM by an anonymous user from: Honolulu, Hawaii, United States

    Fake web site. If you go to ABOUT US you'll find a bunch of "Latin" gibberish that is duplicated on several other fake web sites. Copy and paste the gibberish and a whole slew of fake websites show up with the same verbiage.

  • August 15, 2019 at 6:47 AM by an anonymous user from: Washington, District of Columbia, United States

    What if I have already ordered from penguout but haven't received nothing from them but I gave my credit card # am I safe.

    • August 15, 2019 at 7:15 AM by info

      Open a dispute with your bank to have your money refunded. And, if you notice any suspicious transactions on your credit card statements, report it to the bank.

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Is an Untrustworthy Online Store?