Some Student Loan borrowers have reported receiving phone calls, emails, letters, and/or texts offering them relief from their federal student loans. Student loan debt relief companies have also aggressively advertised on TV, online, in print, and through various other channels. In an effort to appear legitimate, some of these companies may even include your loan balance information in their communications. Always be sure to verify the source. If the communication didn’t come from ED or one of our partners, it should not be trusted.