US Tech Support Scam Created by Cybercriminals

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US Tech Support Scam Created by Cybercriminals

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Beware of fake US Tech Support emails like the one below, which ask recipients to call 972-924-5296 to cancel their membership. The fake emails are being sent by online scammers, therefore, recipients are asked not to follow the instructions in them.

A Fake USTech Support Emails Sent by Scammers

From: US Tech Support - shaneron786@outlook.com

Sent: Saturday, March 30, 2019 8:50 AM

Subject: Urgent Notice - Auto Debit Transaction Alert

Auto Subscription Renewal Reminder

Dear Member,

Your US Tech Support Protection Plan membership is set to renew on Mar 30 2019.

Because your account is set to auto-renew, we will automatically process your next payment on Mar 31 2019. We will process the payment through Authorize.net.

You do not need to take any action; we just wanted to let you know.

Thanks for your continued support and have a great day.

To STOP please call us at 972 924 5296 to cancel your membership.

NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE CALL US TO CANCEL.

Kind Regards,

USTechSupport / RealDefense, LLC

972 924 5296

Customer Service & Sales

Mon-Fri: 8am — 8pm Eastern

Sat-Sun: 10am — 7pm Eastern

Recipients of the fake emails who were tricked into disclosing their credit card information to the scammers are asked to contact their banks for help because their cards are used fraudulently.

The legitimate USTech Support is located at www.ustechsupport.com, where their contact number and email can be found if you need to reach them.

Note: Some of the names, addresses, email addresses, telephone numbers or other information in samples on this website may have been impersonated or spoofed.

Please share what you know or ask a question about this article by leaving a comment below. Check the comment section below for additional information, if there is any. Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com. And, report missing persons, scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent. Also, to quickly find answers to your questions, use our search engine.

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Comments, Questions, Answers, or Reviews
(Total: 8)

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  • May 4, 2020 at 9:58 AM by info

    "From: U S Tech Support <billing@ustechsquads.com>

    Date: May 4, 2020 at 6:11:43 AM MST

    Subject: Uh-Oh Your Subscription Is Expiring Today!

    Auto Subscription Renewal Notice

    Dear Member,

    Your US Tech Protection Plan membership is set to renew on May 04 2020.

    Because your account is set to auto-renew, we will automatically process charge on May 05 2020.

    You do not need to take any action; we just wanted to let you know.

    Thanks for your continued support and have a great day.

    To cancel please reach us at 972 430 3126 to discontinue.

    NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL.

    Kind Regards,

    Real Defence LLC

    Customer Service

    Phone - 972 430 3126

    Mon-Sat : 08:00 AM – 04:00 PM (EST)

    Sunday Closed

    @ Copyright Reserved Real Defence LLC"

    Here is another scam.

  • February 25, 2020 at 3:35 PM by an anonymous user from: Pittsburgh, Pennsylvania, United States

    They sent me an email. I called the number to say I don’t know who you are. They too wanted to get into my laptop. I told them no and I was reporting them to the fcc and my bank.

    These people need to be stopped.

  • February 25, 2020 at 11:44 AM by an anonymous user from: Sunnyvale, California, United States

    I received two emails from these guys this morning. It sounded fishy, so they went into the spam folder. I don't answer calls from numbers that aren't on my phone, so I don't know if they tried to call me. I hope no one else gets scammed.

  • February 24, 2020 at 10:35 AM by an anonymous user from: Atlanta, Georgia, United States

    I received a call this morning from this company indicating my credit card would be charged a renewal fee of $399. After several calls I was told they could see I did not have a computer listed. The phone number was 818-651-7871

  • February 15, 2020 at 1:40 PM by an anonymous user from: Bedminster, New Jersey, United States

    I received this exact email this morning! They wanted my email address so they could get into my computer and cancel! If they couldn’t get into my computer to cancel they we’re going to catch me! I told them to have a nice day and hung up!

  • February 5, 2020 at 8:41 AM by an anonymous user from: Chicago, Illinois, United States

    My wife has just fallen for this very scam. She was contacted via e-mail that she would be renewed on a certain date. She called the number in the e-mail to cancel and was told they needed to check her computer to insure all was ok and that she would be entitled to a partial refund for services not used. She let them into her computer remotely and they stole $500.00 from her account. Her trusting heart paid the price, People BEWARE!

  • November 12, 2019 at 1:24 PM by an anonymous user from: Chardon, Ohio, United States

    Ive never heard of this US Tech Support. if I never gave them credit card info how are they going to auto bill me?

  • October 22, 2019 at 11:36 AM by info

    Here is another scam:

    "From: US etechSupport <theresawhite54645@gmail.com>

    Date: October 22, 2019 at 8:08:01 AM PDT

    Subject: Auto Debit Transaction Alert

    Auto Debit Transaction Alert

    Dear Member,

    Your US Tech Support Protection Plan membership is set to renew on October 22 2019

    Because your account is set to auto-renew, we will automatically process charge on October 23 2019

    You do not need to take any action; we just wanted to let you know.

    Thanks for your continued support and have a great day.

    To cancel please reach us at 601 724 8899 to discontinue.

    NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL.

    Kind Regards,

    US TechSupport

    Customer Service

    Phone - 601 724 8899

    Mon-Sat : 10:00 AM - 04:00 PM (EST)

    Sunday Closed"

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US Tech Support Scam Created by Cybercriminals