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Account-alert@amazon Scam Emails Sent by Cybercriminals

Cybercriminals are sending out spoofed or fake Amazon email alerts that appear to have been sent by Amazon. The spoofed emails' "From" address line contains "account-alert@amazon" or "account-alert@amazon.com" which makes it appear as if they came from Amazon. The fake emails will ask recipients to click on a link, which goes to a phishing website that steals personal information and account credentials. Or, the email may contain an attached HTML form that the recipients are instructed to complete and submit.

Account-alert amazon Scam Emails Sent by Cybercriminals
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Therefore, to protect your self against Amazon phishing scams, it is recommended that you go directly to www.amazon.com and sign into your account. Once you are signed in, Amazon may alert you to important alerts, updates or changes. Or, you may check your account or call Amazon's customer service.

Remember, Amazon will never send you an unsolicited email that asks you to provide sensitive personal information like your social security number, tax ID, bank account number, credit card information, ID questions like your mother's maiden name or your password. If you receive a suspicious email, report it immediately.

Suspicious emails or webpages not from Amazon.com often contain:

  • An order confirmation for an item you didn't purchase or an attachment to an order confirmation
    Note: Go to Your Orders to see if there is an order that matches the details in the email. If it doesn't match an order in Your Account, the message isn't from Amazon.
  • Requests for your Amazon.com username and/or password, or other personal information
  • Requests to update payment information
    Note: Go to Your Account and select Payment options. If you aren't prompted to update your payment method on that screen, the message isn't from Amazon.
  • Links to websites that look like Amazon.com, but aren't Amazon
  • Attachments or prompts to install software on your computer
  • Typos or grammatical errors
  • Forged email addresses to make it look like the email is coming from Amazon.com
    Note: If the "from" line of the email contains an Internet Service Provider (ISP) other than @amazon.com, then it's a fraudulent email.

Important: Phone Calls

While some departments at Amazon will make outbound calls to customers, Amazon will never ask customers to disclose or verify their Amazon.com password, credit card, or banking account number.

If you receive a phone call asking you to disclose the above information, please visit www.amazon.com/gp/help/contact-us/report-phishing.html to report the phone call to Amazon.

Check the comment section below for additional information, share what you know or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Click here help maintain Online Threat Alerts (OTA).

Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments, Questions, Answers, or Reviews

Comments (Total: 10)

To protect your privacy, please do not post or remove sensitive information in or from your comments, questions, or reviews.
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The comments, reviews or answers below do not necessarily reflect the views of Online Threat Alerts (OTA).

  • August 31, 2020 at 8:18 PM by an anonymous user from: Sydney, New South Wales, Australia

    Hi, is this a scam? I have received an email from this address <account-alert@notifications-lockeds.com>

    • August 31, 2020 at 8:40 PM by info

      Yes, it is a scam.

  • August 31, 2020 at 4:10 PM by an anonymous user from: Port Saint Lucie, Florida, United States

    Got an email from that same address today-says someone tried to get into my amazon acct today in New Jersey. Didnt click on anything, Deleted it right away.

  • July 22, 2020 at 9:55 AM by an anonymous user from: Henderson, Nevada, United States

    Received an Amazon alert that said it was from EswatinI - it was a text from 888-887-9850.

  • July 21, 2020 at 5:15 AM by an anonymous user from: Chesterton, Indiana, United States

    Received an Amazon Security Alert that said it was from Columbia

    from phone number, 1-888-887-9850. Amazon Security Alert this was a text message.

  • May 15, 2020 at 5:00 PM by an anonymous user from: Fort Mitchell, Kentucky, United States

    Received one today! Constant hacking!

  • April 18, 2020 at 12:07 PM by an anonymous user from: Washington, District of Columbia, United States

    Received one today also. I guess we should just delete.

  • February 23, 2020 at 11:40 AM by an anonymous user from: San Jose, California, United States

    Received one today—thx

  • February 13, 2020 at 12:36 PM by an anonymous user from: Washington, District of Columbia, United States

    Excellent, as I received one today.

    I tried to send an email to tell them o have reported them to fcc and att

    General’s office:state of Florida. The email was undeliverable.

    They are at it, I wonder if it is the Russians or the Chinese.

    Sincerely,

    Nancy A.

  • January 29, 2020 at 10:00 AM by an anonymous user from: Jacksonville, Florida, United States

    Four times in the past month I've received an e-mail from account-alert@amazon.com that says as follows:

    "Hello,

    An unauthorized party may have accessed your account. To protect your information, we have:

    - Disabled the password to your account.

    - Reversed any modifications made by this party.

    - Canceled any pending orders. You can ignore any confirmation emails that you received for these orders.

    - If applicable, refunded purchases to your payment instrument.

    In the meantime, we recommend that you also change your email provider's password and passwords for other websites to help protect your account from being compromised again. we recommend that you change your account password,please click this link

    https://www.amazon.com/reset_password

    If you have any trouble accessing your account, call Customer Service at:

    Customers within U.S. and Canada: 1-888-280-4331

    International customers: 1-206-922-0880

    Sincerely,

    Account Specialist

    I have changed my password each time and this keeps happening. Is this real or is it a scam? And if it is real, I don't understand how someone keeps hacking my Amazon account after I've changed my password."

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Account-alert@amazon Scam Emails Sent by Cybercriminals