Online Threat Alerts (OTA)
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"PayPal We Don't Want To Say Goodbye " Phishing Scam

PayPal users who have received email messages claiming that their accounts will be closed in 7 days and they need to re-activate are asked not to follow the instructions in them. This is because the fake emails are phishing scams being sent by online scammers, and not by PayPal. The aim of the scammers is to steal the recipients' PayPal usernames, passwords and credit card information, which they(scammers) will use to hijack their accounts and use them fraudulently.

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The "We Don't Want To Say Goodbye" Scam

From: services - inbox-mail@setup-complete.net

Sent: September 14, 2019 5:41 PM

Subject: Your PayPal account will close in 7 days log in to re-active On 09/15/2019

We don't want to say goodbye!

We noticed that you haven't used PayPal lately, and since your security is a top priority, we're planning to close the account you created with your clive_underwood@hotmail.com. It's going to close in days, unless you act soon.

To keep your account, just log in before September 21, 2019.

Keep the account

Forgot your password? Reset it now.

If the instructions in the phishing scam are followed, the potential victims will be taken to a fake PayPal website and ask to sign-in with their PayPal usernames and passwords. They will then be asked to update their credit card information by entering it on the bogus PayPal page.

All the information entered on the bogus PayPal page will be sent to the online scammers behind the scam. Once they have their potential victims' PayPal credentials, they use it to hijack their accounts and use them fraudulently. This includes stealing money from their accounts, using their PayPal accounts and credit cards to make fraudulent purchases. Victims who have already entered their PayPal user names, passwords and credit card information on the fake website are asked to change their PayPal password and contact PayPal and their bank immediately for help.

Please note that PayPal will always address their users by name and will never refer to them using the following:

To avoid getting tricked by these phishing scams, PayPal users are asked never to click on a link in an email message to sign into their PayPal accounts. They should always go to www.paypal.com and sign into their accounts from there. After signing in, PayPal will display important messages or notifications to them.

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Note: Some of the information in samples on this website may have been impersonated or spoofed.

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