Is Life Changing Products a Trustworthy Online Store?

Is Life Changing Products a Trustworthy Online Store?

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I normally NEVER buy on the internet as there is almost always a problem. This one takes the cake as by far the biggest scam/rip off I have ever had. I purchased a Bluetooth MP3 Player Walkman from Changing Products located at for a dear friend who is currently in the hospital and told me a few weeks back that she really missed her music. I had 4 strokes last year so I no longer am able to drive among other things and pretty much had no choice than to look what was out there online. Stupid me: I should have trusted my gut instinct. NEVER again. I picked the item above from "Life Changing Products". What I stupidly thought is a local company (they are in Singapore as it turns out) because it featured high-quality HEADPHONES, 32gbs of storage space, free shipping, a sixty-hour battery life (and stupid me: I assumed it would have a charger for when the battery runs down. No such luck), etc. These were the features what steered me towards it. What arrived was a VOICE RECORDER (as it is clearly marked all over).

I attempted to use their "24/7" customer service feature to find out what had happened. Eventually, I received an email that what I received was the correct item (which also did not come with any sort of headphones - it comes with earbuds. I can get HIGH-Quality earbuds at my local dollar store for a dollar! AN EARBUD IS NOT IN ANY WAY SHAPE OR FORM A "Good Sound Quality Headphone", so right there is lie #1. The included instructions on how to use the item were apparently written by a child with no grasp of the English language. I showed the instructions to a few friends of mine so I could figure out how to put the 32gbs of music I now had for it and not one of them could figure out the gibberish "user manual".

As the included USB cable barely went into the USB slot on the item it occurred to me to see if I could put it in any further so it MIGHT show up as existing on my computer. I pushed it in as far as I could (maybe 3/4 of the way?) and it finally showed up on my computer. I started to transfer my files and after a tad under 8gb I received messages that the player would not accept any more file and was full! What the hell? The crappiest MP3 player at the Dollar Store will hold more than 8gb! This was supposed to be something special for somebody who means the world to me (but unfortunately due to my strokes I am on a severely restricted income and am pretty much homebound unless I can arrange rides so I to a degree was forced to go against my better judgment and shop online. By far this is the worst online shopping experience I have ever had.

Customer support is no existent during what would be normal waking hours in California (they are great if you live in Singapore's time zone I suppose, but "24/7"? Forget it! It's past 3 am and thus far NOTHING). I have contacted their 24/7 support and waited all morning (this might seem silly but if you have had a series of strokes this is NOT a smart thing to be doing).

To sum up: they are NOT local as they ( appeared to be located in Singapore). They will do NOTHING to either refund your money, send you anything to ship the item back in (at their cost), and basically, once they have your money they will do nothing for you if there is a problem. Meanwhile, I have been ripped off for $52.70, which I could not really afford in the first place.

Whatever you do DO NOT DO ANY BUSINESS WHATSOEVER with "Life Changing Products". You will get scammed and the products will not contain what they are supposed to or do what they claim to do. NEVER again!

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Comments, Questions, Answers, or Reviews
(Total: 7)

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  • June 29, 2020 at 12:57 PM by an anonymous user from: Willow Creek, California, United States

    I purchased a screened in hammock for $50.00 on April 30th and it's now June 29th and still no product. They stated that the shipments have been delayed because of the Corona Virus and to be patient. It's been 2 months. They sent me an email with a link to the UPS web site that just explained UPS's delays in shipping with no shipping reference number. Then I just get an email stating that the item has been delivered according to their shipping information and sent me a long list of where the shipment went from containers to different ports. It then showed it was delivered via UPS to my town in mid-June. I requested the UPS tracker number and I am waiting to hear back from them. Not confident I will ever receive this item. I am going to report them to BBB. Don't buy from these crooks!

  • June 22, 2020 at 1:05 PM by an anonymous user from: Pretoria, Gauteng, South Africa

    I will never ever buy anything from the so-called "Life Changing Products" they scammed me $135 I bought a sneaker from them early this year they said they will deliver my order within 7-35 working days till to date I'm waiting for my product. They asked me to be patient with them by effectively communicating with me through email but they failed to ship my product. Whoever is behind this I hate him/her can you imagine taking your last money to buy a sneaker that you will never get😭 I Regret the day I saw this "Life Changing Products" sites on the Internet.

  • May 22, 2020 at 11:31 AM by an anonymous user from: Colchester, England, United Kingdom

    I will never recommend this lot to my worst enemy. I ordered 2 of the same items on the 22nd March 2020 and it is now the 22nd May 2020 and there is no sign of the goods. They charge me extra for tracking and it was tracked to Updated on: Thursday 02 April 07:20am Item Leaving overseas China. They answered my emails only to say I must have patience even though they are way past their maximum 35 working days for delivery that you only find out after you have cleared your payment. Be very wary of using this crowd.

  • May 14, 2020 at 2:32 AM by an anonymous user from: Morgan Hill, California, United States

    I'm still waiting for my order that I ordered on the 5th of April and now it's may14th never got a tracking number! Crooks ill be turning them in!

    My wife is connected to our government officials and gets sh**t done! I'm done waiting if I don't hear back from them in the next 24 hours! I'm turning it over to my pit bull!

    • June 29, 2020 at 9:38 AM by an anonymous user from: Austin, Texas, United States

      Same for me. Still waiting for an order. Just keep getting the run around after 3 months.

    • May 16, 2020 at 4:38 PM by an anonymous user from: Orlando, Florida, United States

      Oh my god, I am going through the same; ordered a sewing machine, they do not respond. I am so angry,😡

  • February 9, 2020 at 3:49 PM by an anonymous user from: Kwu Tung, Hong Kong, Hong Kong

    Order product never receive, but charge me two time ...

    Reply from Life Changing Products Holding Ltd

    The product was reshipped on Dec 15. 2019

    So far including today, it has been exactly 23 business days. Once again, we had your agreement to reship the order.

    The package should arrive soon and at the latest by Feb 2nd. Please wait until the order arrives and update us.

    In case it does not arrive we will be able to simply issue a full refund immediately.

    Thank you for your patience and understanding.

    We hope you will be able to receive your order ASAP.

    Best regards.

    Mr. Chung

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Is Life Changing Products a Trustworthy Online Store?