Is Life Changing Products a Trustworthy Online Store?

I normally NEVER buy on the internet as there is almost always a problem. This one takes the cake as by far the biggest scam/rip off I have ever had. I purchased a Bluetooth MP3 Player Walkman from Changing Products located at www.lcpshop.net for a dear friend who is currently in the hospital and told me a few weeks back that she really missed her music. I had 4 strokes last year so I no longer am able to drive among other things and pretty much had no choice than to look what was out there online. Stupid me: I should have trusted my gut instinct. NEVER again. I picked the item above from "Life Changing Products". What I stupidly thought is a local company (they are in Singapore as it turns out) because it featured high-quality HEADPHONES, 32gbs of storage space, free shipping, a sixty-hour battery life (and stupid me: I assumed it would have a charger for when the battery runs down. No such luck), etc. These were the features what steered me towards it. What arrived was a VOICE RECORDER (as it is clearly marked all over).

Is Life Changing Products a Trustworthy Online Store?

I attempted to use their "24/7" customer service feature to find out what had happened. Eventually, I received an email that what I received was the correct item (which also did not come with any sort of headphones - it comes with earbuds. I can get HIGH-Quality earbuds at my local dollar store for a dollar! AN EARBUD IS NOT IN ANY WAY SHAPE OR FORM A "Good Sound Quality Headphone", so right there is lie #1. The included instructions on how to use the item were apparently written by a child with no grasp of the English language. I showed the instructions to a few friends of mine so I could figure out how to put the 32gbs of music I now had for it and not one of them could figure out the gibberish "user manual".

As the included USB cable barely went into the USB slot on the item it occurred to me to see if I could put it in any further so it MIGHT show up as existing on my computer. I pushed it in as far as I could (maybe 3/4 of the way?) and it finally showed up on my computer. I started to transfer my files and after a tad under 8gb I received messages that the player would not accept any more file and was full! What the hell? The crappiest MP3 player at the Dollar Store will hold more than 8gb! This was supposed to be something special for somebody who means the world to me (but unfortunately due to my strokes I am on a severely restricted income and am pretty much homebound unless I can arrange rides so I to a degree was forced to go against my better judgment and shop online. By far this is the worst online shopping experience I have ever had.

Customer support is no existent during what would be normal waking hours in California (they are great if you live in Singapore's time zone I suppose, but "24/7"? Forget it! It's past 3 am and thus far NOTHING). I have contacted their 24/7 support and waited all morning (this might seem silly but if you have had a series of strokes this is NOT a smart thing to be doing).

To sum up: they are NOT local as they (lcpshop.net) appeared to be located in Singapore). They will do NOTHING to either refund your money, send you anything to ship the item back in (at their cost), and basically, once they have your money they will do nothing for you if there is a problem. Meanwhile, I have been ripped off for $52.70, which I could not really afford in the first place.

Whatever you do DO NOT DO ANY BUSINESS WHATSOEVER with "Life Changing Products". You will get scammed and the products will not contain what they are supposed to or do what they claim to do. NEVER again!

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Comments (Total: 21)

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  • September 9, 2021 at 6:52 AM by an anonymous user from: Varsity, Calgary, Alberta, Canada

    I wish I had read reviews before I bought a wireless dog collar that never worked. Paid $160 USD for something that never worked and the instructions were terrible. Customer service just says “sorry we can’t do anything for you” How is this company still in business?

  • July 17, 2021 at 9:16 PM by an anonymous user from: Universiti Malaya, Kuala Lumpur, Wilayah Persekutuan, Malaysia

    I bought 2 units of their switchblade. What a con! Cheap plastic. How can I complain to the Singapore authorities for this rip off company?

  • February 9, 2021 at 1:58 PM by an anonymous user from: Al Sulaimaniyah Al Sharqiyah, Riyadh, Saudi Arabia

    Definitely this Life changing products website is the worst website I deal with, I get no update about the shipment and after I search the shipment reach my city and return to Singapore without any email or massage that the shipment is ready for me to pick it and they are not replying on my emails worst shopping experience ever.

  • November 13, 2020 at 11:35 AM by an anonymous user from: South Loop, Chicago, Illinois, United States

    I would never again purchase anything from life-changing products for one is a Asian and Chinese company that sells cheap products and they charge you all that money the product doesn't even work so I would not buy anything from life changing products that means any America any American that reads this post do not buy anything from life-changing products

  • October 1, 2020 at 10:15 AM by an anonymous user from: Windsor, Ontario, Canada

    I ordered a pool for my kids birthday in June. 3 months later I still hadn’t received it, so I contacted LCP about this via email because their phone number is automated (you can’t actually speak to anyone). They told me that according to the tracking number it had arrived in July.

    So I called the Post Office, and they confirmed that a package was delivered on that day. I remembered that I randomly received a tarp in the mail. My husband and I had no clue what it was for at the time and so we donated it thinking it was some kind of mistake.

    Turns out, in order to get a refund I had to provide a picture of the “wrong item” that I received. The only problem was that we gave it away thinking it was some random mistake.

    I contacted the post office again to ask for the dimensions and weight of the package that I received and they were able to confirm that it weighed under 1KG. Clearly a package weighing 0.94KG does not match the weight of a pool...right?

    LCP continued to send me very defensive and quite frankly rude emails, telling me that I don’t have proof that I got the wrong package. No one tried to resolve this situation or hear me out, and there was no one that I could talk to who could help me.

    I am very upset about this situation, my kids don’t have a pool and I’m out all kinds of money. I provided concrete evidence that the wrong item was sent. So why can’t they check their records to see what they shipped out and verify if it was the wrong item or not?

    I was called a liar by this company and belittled in the emails, this is beyond bad customer service. Makes me wonder if they are committing fraud and just slipping through the cracks on technicalities.

    Do not trust this company!

  • September 1, 2020 at 12:37 PM by an anonymous user from: Saginaw, Michigan, United States

    It's been 3 weeks and still no order. This is not a local company. If I had known that I was ordering something from China - I would never have ordered it. I am disputing the charges. Don't order from this company - they are a scam.

  • August 10, 2020 at 5:15 AM by an anonymous user from: Pocono Summit, Pennsylvania, United States

    I ordered a unicorn comforter set that was $60. It took over two months to come and when it finally did it was literally two sheets sowed together. No filling what do ever. The stitching was compromised as well. I emailed a few times and they keep stating they need more pictures or the picture is not big enough. It is a nightmare I would stay away.

  • July 15, 2020 at 8:45 AM by an anonymous user from: Butler, Pennsylvania, United States

    I agree with Buyer Beware, Thank Goodness I used my discover card, after 42 days and still did not receive my shipment. I call discover opened a case and got my money back. I did get some threatening email's from "the company" that They were forwarding me to their legal department. My reply was please do!

    • July 25, 2020 at 6:48 PM by an anonymous user from: Silverstream, Wellington, New Zealand

      I too have been ripped off. Thinking they were local I purchased some couch covers and was shocked they were American dollars not NZ dollars and did not find out until I checked my credit card. I am still waiting for drlivery and hoping for a miracle

  • July 11, 2020 at 8:29 PM by an anonymous user from: Chilliwack, British Columbia, Canada

    As with ANYTHING... BUYER BEWARE...Once credit card given, ALLLLL is out of your hands! ALLLL shows great here in the comfort of OUR homes, but as already mentioned, what you ORDER is NOT the product that arrives.

    Always, ALWAYS do one's homework before handing over your hard earned money.

    The customer service as mentioned is a laugh...ANYTHING TO GET THE CUSTOMERS CASH...

    Many of these offers come from Different Countries, back alley shops... NOT WORTH THE GRIEF...

    As for myself, YES- WAS TEMPTED, BUT COMMONSENSE PREVAILED! ...

    ***LET US ALL HAVE COMMON SENSE ***

  • July 10, 2020 at 3:13 AM by an anonymous user from: Buffalo, New York, United States

    I never got my product after 35 days

    • August 16, 2020 at 9:22 PM by an anonymous user from: Plympton Park, South Australia, Australia

      Hi, I am in Australia and they are continuing to remove money from my account, I am on my way to the bank, I think this is the ONLY way to stop them!

    • August 1, 2020 at 11:20 AM by an anonymous user from: Australia

      Just had the same experience. Pure rip-off, don't by from them.

  • June 29, 2020 at 12:57 PM by an anonymous user from: Willow Creek, California, United States

    I purchased a screened in hammock for $50.00 on April 30th and it's now June 29th and still no product. They stated that the shipments have been delayed because of the Corona Virus and to be patient. It's been 2 months. They sent me an email with a link to the UPS web site that just explained UPS's delays in shipping with no shipping reference number. Then I just get an email stating that the item has been delivered according to their shipping information and sent me a long list of where the shipment went from containers to different ports. It then showed it was delivered via UPS to my town in mid-June. I requested the UPS tracker number and I am waiting to hear back from them. Not confident I will ever receive this item. I am going to report them to BBB. Don't buy from these crooks!

  • June 22, 2020 at 1:05 PM by an anonymous user from: Pretoria, Gauteng, South Africa

    I will never ever buy anything from the so-called "Life Changing Products" they scammed me $135 I bought a sneaker from them early this year they said they will deliver my order within 7-35 working days till to date I'm waiting for my product. They asked me to be patient with them by effectively communicating with me through email but they failed to ship my product. Whoever is behind this I hate him/her can you imagine taking your last money to buy a sneaker that you will never get😭 I Regret the day I saw this "Life Changing Products" sites on the Internet.

    • July 11, 2020 at 8:31 PM by an anonymous user from: Chilliwack, British Columbia, Canada

      Company is ON OTHER SIDE OF THE WORLD! BUYER BEWARE... DO NOT BUY PERIOD.

  • May 22, 2020 at 11:31 AM by an anonymous user from: Colchester, England, United Kingdom

    I will never recommend this lot to my worst enemy. I ordered 2 of the same items on the 22nd March 2020 and it is now the 22nd May 2020 and there is no sign of the goods. They charge me extra for tracking and it was tracked to Updated on: Thursday 02 April 07:20am Item Leaving overseas China. They answered my emails only to say I must have patience even though they are way past their maximum 35 working days for delivery that you only find out after you have cleared your payment. Be very wary of using this crowd.

  • May 14, 2020 at 2:32 AM by an anonymous user from: Morgan Hill, California, United States

    I'm still waiting for my order that I ordered on the 5th of April and now it's may14th never got a tracking number! Crooks ill be turning them in!

    My wife is connected to our government officials and gets sh**t done! I'm done waiting if I don't hear back from them in the next 24 hours! I'm turning it over to my pit bull!

    • June 29, 2020 at 9:38 AM by an anonymous user from: Austin, Texas, United States

      Same for me. Still waiting for an order. Just keep getting the run around after 3 months.

    • May 16, 2020 at 4:38 PM by an anonymous user from: Orlando, Florida, United States

      Oh my god, I am going through the same; ordered a sewing machine, they do not respond. I am so angry,😡

  • February 9, 2020 at 3:49 PM by an anonymous user from: Kwu Tung, Hong Kong, Hong Kong

    Order product never receive, but charge me two time ...

    Reply from Life Changing Products Holding Ltd

    The product was reshipped on Dec 15. 2019

    So far including today, it has been exactly 23 business days. Once again, we had your agreement to reship the order.

    The package should arrive soon and at the latest by Feb 2nd. Please wait until the order arrives and update us.

    In case it does not arrive we will be able to simply issue a full refund immediately.

    Thank you for your patience and understanding.

    We hope you will be able to receive your order ASAP.

    Best regards.

    Mr. Chung

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Is Life Changing Products a Trustworthy Online Store?