Is Life Changing Products a Trustworthy Online Store?

I normally NEVER buy on the internet as there is almost always a problem. This one takes the cake as by far the biggest scam/rip off I have ever had. I purchased a Bluetooth MP3 Player Walkman from Changing Products located at for a dear friend who is currently in the hospital and told me a few weeks back that she really missed her music. I had 4 strokes last year so I no longer am able to drive among other things and pretty much had no choice than to look what was out there online. Stupid me: I should have trusted my gut instinct. NEVER again. I picked the item above from "Life Changing Products". What I stupidly thought is a local company (they are in Singapore as it turns out) because it featured high-quality HEADPHONES, 32gbs of storage space, free shipping, a sixty-hour battery life (and stupid me: I assumed it would have a charger for when the battery runs down. No such luck), etc. These were the features what steered me towards it. What arrived was a VOICE RECORDER (as it is clearly marked all over).

Is Life Changing Products a Trustworthy Online Store?

I attempted to use their "24/7" customer service feature to find out what had happened. Eventually, I received an email that what I received was the correct item (which also did not come with any sort of headphones - it comes with earbuds. I can get HIGH-Quality earbuds at my local dollar store for a dollar! AN EARBUD IS NOT IN ANY WAY SHAPE OR FORM A "Good Sound Quality Headphone", so right there is lie #1. The included instructions on how to use the item were apparently written by a child with no grasp of the English language. I showed the instructions to a few friends of mine so I could figure out how to put the 32gbs of music I now had for it and not one of them could figure out the gibberish "user manual".

As the included USB cable barely went into the USB slot on the item it occurred to me to see if I could put it in any further so it MIGHT show up as existing on my computer. I pushed it in as far as I could (maybe 3/4 of the way?) and it finally showed up on my computer. I started to transfer my files and after a tad under 8gb I received messages that the player would not accept any more file and was full! What the hell? The crappiest MP3 player at the Dollar Store will hold more than 8gb! This was supposed to be something special for somebody who means the world to me (but unfortunately due to my strokes I am on a severely restricted income and am pretty much homebound unless I can arrange rides so I to a degree was forced to go against my better judgment and shop online. By far this is the worst online shopping experience I have ever had.

Customer support is no existent during what would be normal waking hours in California (they are great if you live in Singapore's time zone I suppose, but "24/7"? Forget it! It's past 3 am and thus far NOTHING). I have contacted their 24/7 support and waited all morning (this might seem silly but if you have had a series of strokes this is NOT a smart thing to be doing).

To sum up: they are NOT local as they ( appeared to be located in Singapore). They will do NOTHING to either refund your money, send you anything to ship the item back in (at their cost), and basically, once they have your money they will do nothing for you if there is a problem. Meanwhile, I have been ripped off for $52.70, which I could not really afford in the first place.

Whatever you do DO NOT DO ANY BUSINESS WHATSOEVER with "Life Changing Products". You will get scammed and the products will not contain what they are supposed to or do what they claim to do. NEVER again!

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Comments, Questions, Answers, or Reviews

Comments (Total: 37)

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September 5, 2023 at 9:44 PM by
Is Life Changing Products a Trustworthy Online Store?
an anonymous user from: Maitland Garden Village, Western Cape, South Africa

They keep on taking money from my credit card im wondering how is this company.The worst part is that I have not received my order its been 3 months full but instead they are buzzy stealing money from my account.Scammers be careful guys


August 3, 2023 at 1:31 AM by
Is Life Changing Products a Trustworthy Online Store?
an anonymous user from: Garden Grove, California, United States

Dont use this service, low quality product, send email to return and refund but no reply. RIDICULOUS!


February 14, 2023 at 8:40 AM by
Is Life Changing Products a Trustworthy Online Store?
an anonymous user from: Rocky Mount, North Carolina, United States

I ordered a bath product from this company on December 12, 2022. This company immediately charged my account, but as of today ( 2/14/2023) I’ve yet to receive my purchase. After numerous complaints on my behalf, the only excuse customer “ service” offered was that due to Covid there were shipping delays. Ridiculous! I canceled my order and requested a refund. You think I’ll ever see my $? Lol! The worst, never use this company!


February 13, 2023 at 9:10 AM by
Is Life Changing Products a Trustworthy Online Store?
an anonymous user from: Webster, New York, United States

I bought a crystal product from LCP. Website inducated it was 15 cm x 15 cm x 15 cm. The producr that arrived was a fraction of the size. Their response was similar to what others described. I contacted my credit card company to dispute the charge. I received a credit pending resolution. I sent the product back (LCP emailed me a UPS label).

Buyer beware!


December 19, 2022 at 5:04 PM by
Is Life Changing Products a Trustworthy Online Store?
an anonymous user from: City, Canberra, Australian Capital Territory, Australia

This is a disreputable company. Very poor quality products and I was charged twice. Life changing products refused to refund me, even though I provided a copy of my credit card statement, proving multiple charges.

Instead of resolving my issue, I’ve been called a liar, sent intimidating emails threatening legal action against me. After I blocked them, the harassment continued on whatsapp.


February 9, 2023 at 10:32 AM by
Is Life Changing Products a Trustworthy Online Store?
an anonymous user from: New York, New York, United States

They want me to reverse my despute


February 9, 2023 at 10:31 AM by
Is Life Changing Products a Trustworthy Online Store?
an anonymous user from: New York, New York, United States

I am being threatened by them before. They fix the problem they want me to reverse my despite?


November 7, 2022 at 10:43 AM by
Is Life Changing Products a Trustworthy Online Store?
an anonymous user from: Collingwood, Ontario, Canada

I have had the same problem with Life Changing Products. Buyer beware. Cheap and misrepresented products and they do not stand behind the products they sell. Received damaged product not at all like described. Almost impossible to get a refund. costing me almost as much to send product back to China as products cost itself. I will chalk it up as a learning experience and never purchase anything from Life Changing Products again.


June 5, 2022 at 9:27 PM by
Is Life Changing Products a Trustworthy Online Store?
an anonymous user from: Woodstock, New Brunswick, Canada

I ordered product more than 2 months ago, I still have received nothing from them.


June 5, 2022 at 6:29 AM by
Is Life Changing Products a Trustworthy Online Store?
an anonymous user from: Kamppi, Helsinki, South Finland, Finland

My order thing never came? No This shop


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Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

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If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
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  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

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Is Life Changing Products a Trustworthy Online Store?