Is Total Access Network a Scam? See the Complaints

"I had a message that appeared to be from our cable/internet provider, Spectrum. We live in Alton, IL. For doing a survey, I was one of a handful of customers who would qualify for an iPhone 11 for $1.00. I very rarely respond to anything like this, but because it was from Spectrum, I thought it was legit. I provided my card info (GRRRR) and then as I continued, they wanted me to enter it again. I read the terms and conditions and saw the nearly $20 they wanted to charge me PER WEEK!

I called the number given (844-340-3897) and told them this was a scam, and I was going to report it. Also if any charges appeared on my account, I would find an attorney and sue. This kind of scamming needs to have clear laws designed to protect consumers. They, they need to be fined one heck of a good wad of money for every person they scam! The email address is support@totalaccess.network..."

Received via email.

"I was lied to, they claim Xfinity was giving 100 customers a prize if they took a survey. I took the survey and it let me choose what I wanted to win. I chose the iPhone 11 and it said to pay $19.73 for shipping; I thought it was real. I call Xfinity today and they said that I will need to protect my identity and bank info that it was a fraud😐.

I’m literally just 14 and begged my mom to pay for it now my mom might end up getting money stolen from her. I honestly wish I never fell for it. It’s unfair"

Received via email.

If your card has already been charged, you may need to open a dispute with your bank to have your money refunded. Then, cancel the card and get a new one to prevent further unwanted charges.