Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Is Total Access Network a Scam? See the Complaints
Is Total Access Network a Scam? See the Complaints

We gave our credit card info to Total Access Network thinking it was a legitimate deal. I tried calling them to cancel and no one would answer. Can you advise as to how to cancel out of this? It was for an iPhone 11 that cost $19.73. Thank you.

Comment sectionComments / Answers (27)

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Comment count 27

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by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

How do I cancel my total network service

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by info

"I received this consumer survey text from what I thought was T-Mobile. When I finished completing the information I was transferred to this other site to pay for the shipping cost of my prize. (iPhone11). There’s a time limit, so I filled out the info and searched the web site afterward. The company has a website, but is not listed with the BBB. Then I found them listed on your site as a scam. Totalaccess.network. The help email and phone number on their website don’t respond to you selecting them. If you have any other info on how to pursue this I would be great full."

Received via email.

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by an anonymous user from: Crown Point, Indiana, United States

thought I was pretty careful, but they got me as well, tried to call, send e mail, but to no luck, I will research them and file a law suit.

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by an anonymous user from: Pluckemin, Bedminster, New Jersey, United States

Did u call the number on ur bank transaction?

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by an anonymous user from: Winder, Georgia, United States

With all of this info and I'm amongst all. They got me and I NEVER spoke with anyone, signed up via email, TEXT NOTHING!!
$19.73, RING A BELL? ON 11-30 THEN I GOT PICKED AGAIN FOR $86.61...

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by an anonymous user from: Pluckemin, Bedminster, New Jersey, United States

Did u get ur money back?

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by an anonymous user from: Lynnwood, Washington, United States

I'm glad my order didn't go through I was trying for iPad.the message said I already did the questions.so I couldn't get the iPad that's good at least I wasn't SCAMED!!!!!!

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by an anonymous user from: Loma Linda, California, United States

cancel my order and refund my funds

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by an anonymous user from: Buffalo, New York, United States

So glad I looked into scam answers. I will not open this. I thought it was to good to be true.

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by an anonymous user from: Fort Worth, Texas, United States

Do not respond to their ads. You will be charged a big fee (76.87) monthly for the rest of your life, and the phone number that shows up on your account will tell you that they do not have an account under your name. The only way you can stop this is stop further payments or to trash your card and get a replacement.

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by an anonymous user from: Floresville, Texas, United States

We thought it was a legitimate site and it was a sweepstake for a phone paying 19.73. I have been trying to call in order to cancel I got NO answer. I called my card they canceled the charge

THIS IS TOTAL SCAM

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by info

"Totalaccessnetwork is saying welcome Comcast customer, take the survey, get a TV for the cost of shipping. The small print says take 14.44 for 6 weeks in advance... Is that not fraud, saying pay only this, then take over 80. Plus initial 19.73"

Received via email.

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by an anonymous user from: Colorado, United States

I hope this is an email to cancel whatever it is. I accidentally signed up for it. I received a text from Home depot stating I had won and after a small survey I could choose my prise. Also has what I thought were legit reviews stating how wonderful it all is. Needless to say, the next thing it said was $19.95 for shipping, when it already stated $1. However it was for a $900. iPhone so I thought ok, put in my card info, and decided to read the small print. It's a huge scam and I want my info deleted and my card reimbursed for any monies taken! I will be calling my card company to report this charge and hope no further steps need to be taken.

Sincerely,
Theresa H.

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by an anonymous user from: South San Francisco, California, United States

please cancel all my transactions and I want refund for all my money you charged from my account!

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by an anonymous user from: Beaverton, Oregon, United States

How do I get my money back? This company is totally bogus and a big SCAM!

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by an anonymous user from: Westminster, California, United States

I called 844-915-8259 to cancel

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by an anonymous user from: Concord, Massachusetts, United States

Did they remove it ? I fell for the scam as well

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by info

Open dispute with your bank to have your money refunded.

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by an anonymous user from: Lithonia, Georgia, United States

please do not use this website. it is fake, becareful.

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by an anonymous user from: Enfield, Connecticut, United States

Call your credit card company tell them this is fraudulent activity that it’s a scam. That’s what I’m going to do. The credit card company gives u provisional credit for item while they investigate. Then when the credit card co sees that it is a scam they’ll report back to you.

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by an anonymous user from: Austin, Texas, United States

Had a 168 dollar charge on a check that was lost this is fraud

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by an anonymous user from: Irmo, South Carolina, United States

Did not realize this was a SCAM! Please cancel all transactions..

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by an anonymous user from: Memphis, Tennessee, United States

Yes want to cancel please

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by info

"I had a message that appeared to be from our cable/internet provider, Spectrum. We live in Alton, IL. For doing a survey, I was one of a handful of customers who would qualify for an iPhone 11 for $1.00. I very rarely respond to anything like this, but because it was from Spectrum, I thought it was legit. I provided my card info (GRRRR) and then as I continued, they wanted me to enter it again. I read the terms and conditions and saw the nearly $20 they wanted to charge me PER WEEK!

I called the number given (844-340-3897) and told them this was a scam, and I was going to report it. Also if any charges appeared on my account, I would find an attorney and sue. This kind of scamming needs to have clear laws designed to protect consumers. They, they need to be fined one heck of a good wad of money for every person they scam! The email address is support-totalaccess.network..."

Received via email.

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by info

"I was lied to, they claim Xfinity was giving 100 customers a prize if they took a survey. I took the survey and it let me choose what I wanted to win. I chose the iPhone 11 and it said to pay $19.73 for shipping; I thought it was real. I call Xfinity today and they said that I will need to protect my identity and bank info that it was a fraud😐.
I’m literally just 14 and begged my mom to pay for it now my mom might end up getting money stolen from her. I honestly wish I never fell for it. It’s unfair"

Received via email.

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by info

If your card has already been charged, you may need to open a dispute with your bank to have your money refunded. Then, cancel the card and get a new one to prevent further unwanted charges.

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by an anonymous user from: Anna, Texas, United States

that's what we are doing

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