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Amazon Scam Text Sent by Cybercriminals

Cybercriminals or online scammers are sending out spoofed or fake Amazon scam texts that appear to have been sent by Amazon. The spoofed text or SMS' may appear to have been sent from billing-problem@amazon.com or account-alert@amazon.com, which makes it appear as if they came from Amazon. The fake texts will ask recipients to click on a link, which goes to a phishing website that steals personal information and account credentials. Or, the email scams may contain an attached HTML form that the recipients are instructed to complete and submit.

Amazon Scam Text Sent by Cybercriminals
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Therefore, to protect your self against Amazon phishing scams, it is recommended that you go directly to www.amazon.com and sign into your account. Once you are signed in, Amazon may alert you to important alerts, updates or changes. Or, you may check your account or call Amazon's customer service.

Remember, Amazon will never send you an unsolicited email that asks you to provide sensitive personal information like your social security number, tax ID, bank account number, credit card information, ID questions like your mother's maiden name or your password. If you receive a suspicious email, report it immediately.

Suspicious texts, emails or webpages not from Amazon.com often contain:

  • An order confirmation for an item you didn't purchase or an attachment to an order confirmation
    Note: Go to Your Orders to see if there is an order that matches the details in the email. If it doesn't match an order in Your Account, the message isn't from Amazon.
  • Requests for your Amazon.com username and/or password, or other personal information
  • Requests to update payment information
    Note: Go to Your Account and select Payment options. If you aren't prompted to update your payment method on that screen, the message isn't from Amazon.
  • Links to websites that look like Amazon.com, but aren't Amazon
  • Attachments or prompts to install software on your computer
  • Typos or grammatical errors
  • Forged email addresses to make it look like the email is coming from Amazon.com
    Note: If the "from" line of the email contains an Internet Service Provider (ISP) other than @amazon.com, then it's a fraudulent email.

To report a phishing or spoofed e-mail or webpage:

  • Open a new e-mail and attach the e-mail you suspect is fake.
  • For suspicious webpages, simply copy & paste the link into the email body.
  • If you can't send the e-mail as an attachment, you can forward it.
  • Send the e-mail to stop-spoofing@amazon.com

    Note: Sending this suspicious e-mail as an attachment is the best way for us to track it.

    Note: Amazon can't respond personally when you report a suspicious correspondence to stop-spoofing@amazon.com, but you may receive an automatic confirmation. If you have security concerns about your account, please contact us using the Contact Us button.

Check the comment section below for additional information, share what you know or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Click here help maintain Online Threat Alerts (OTA).

Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments, Questions, Answers, or Reviews

Comments (Total: 12)

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The comments, reviews or answers below do not necessarily reflect the views of Online Threat Alerts (OTA).

  • November 3, 2020 at 12:35 PM by info

    Congrats XXXXX You have won 1 brandnew IP12 Pro as our selected AMZ prime member of November.

    Claim it here ydcfm.com/Zp2YV8urne

    from (216) 25804742

  • July 10, 2020 at 12:34 AM by an anonymous user from: Las Vegas, Nevada, United States

    Does Amazon have a fraud department? Also, how can I verify that this person actually represents Amazon? Would they identify themselves with a first and last name? Also, what about an employee ID number to confirm their employment and their job title.

    Please respond ASAP!

    • July 10, 2020 at 1:10 AM by info

      Names and IDs can be faked, so you cannot rely on those. To determine if the text or email is a scam, we will have to review it. You can forward it to info@onlinethreatalerts.com

  • June 4, 2020 at 3:28 PM by an anonymous user from: Arlington Heights, Illinois, United States

    I received a text from 1-714-906-1298 saying: THIRD ALERT: my last name, please review the details for shipment ID: AmazonRewards (number) here: provide a link then it says Description: $100 bonus

    Is this a scam?

    • June 4, 2020 at 6:00 PM by info

      It is a scam.

  • May 26, 2020 at 10:12 AM by an anonymous user from: Rockville, Maryland, United States

    I received a text stating that "Your amazon account login information from Guadeloupe. If it's not you, confirm to hxxp://authcontext-identity-amazon .com/*". Is this a scam?

    • May 26, 2020 at 11:07 AM by info

      Yes, it is a scam.

  • May 15, 2020 at 1:39 PM by an anonymous user from: Kelowna, British Columbia, Canada

    I received a text stating that amazon has issued my outstanding balance from last order-(wrong amount) and I just need to accept interac e-transfer to deposit into the bank account.

    website is cocre8.co.za

  • May 13, 2020 at 5:53 PM by an anonymous user from: Buffalo, New York, United States

    SCAM TEXT from 323-524-9141 Wednesday, May 13, 2020 @4:49pm... stated “Some information on your account appears to be missing or incorrect, please update your account information promptly so that you can continue to enjoy all the benefits of your account. Details Click on https click amazonstark.com / 3Jd9k”

  • May 13, 2020 at 5:53 PM by an anonymous user from: Buffalo, New York, United States

    SCAM TEXT from 323-524-9141 Wednesday, May 13, 2020 @4:49pm... stated “Some information on your account appears to be missing or incorrect, please update your account information promptly so that you can continue to enjoy all the benefits of your account. Details Click on https click amazonstark.com / 3Jd9k”

    AMAZON DOES NOT SEND THESE TYPE OF TEXTS OR EMAILS.

    STEALING FROM OTHERS IS A STUPID WAY TO LIVE AND WASTE ANY SHORT HUMAN LIFE.

  • February 17, 2020 at 6:06 PM by an anonymous user from: Philadelphia, Pennsylvania, United States

    Received text from 323-547-0437 - URGENT NOTICE: (my name), please confirm the delivery information for order ID: 2F53F3 HERE: hxxp://l2nsv.info/SUjqtb3Dq9 Sender: AMAZON. I reported it as spam (and did not click the link). I am just sick of these criminals trying to phish you!

  • February 17, 2020 at 4:09 PM by an anonymous user from: Sunnyvale, California, United States

    I get these texts every once in a while, I don't click on them, they seem to come and go.

    Same texts.

    "Diana, review the address details for order ID: 5J-48A2 HERE: hxxp:/=k7eim.info/7ksYuyrswO

    Sender: Amazon"

    Coming from phone number: 657-397-8657 and 657-397-8507

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Amazon Scam Text Sent by Cybercriminals