Review of Truwood - Read Customer Service Reviews Home Categories Community Review of Truwood - Read Customer Service Reviews 9 9 451 0 6y ago 2020-01-24T07:53:25-05:00 6y ago 2020-01-24T08:47:52-05:00 Online Threat Alerts See the reviews of Truwood located at www.mytruwood.com below or help us review the online clothing store selling sunglasses, necklaces, rings, and bracelets. Your review will help others when you share your experiences with them because sharing experiences builds trust and transparency. And, we believe that people's voices should be heard, which is why we have created this online review community. Truwood at www.mytruwood.cominfo@mytruwood.com400 Hillsboro Technology DriveDeerfield Beach, FL 33441 Check the comment section below for answers or additional information. Share what you know, or ask a question about this article by leaving a comment below. Online Threat Alerts is not affiliated with or endorsed by any trademark owner mentioned in this article. 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Your IP address will be used to display your estimated location. Enter comment post here 9an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userOct 18, 2022 by Review of Truwood - Read Customer Service Reviewsan anonymous user from: Queenstown, Singapore, SingaporeI believe I have been scammed by this group! Made a purchase in 08-Aug-2022, and as of this writing (18-Oct-2022) my parcel seem to have been stuck at their so-called ‘transit facility’ in LT, US (since 15-Aug-2022)… I reached out via email and a customer support and they ‘assured’ that they have my parcel and it was on it’s way but I already have zero expectations…an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userSep 3, 2021 by Review of Truwood - Read Customer Service Reviewsan anonymous user from: Minet El Hosn, Beirut, Beirut, LebanonVery bad customer service. It has been more than 2 months since I ordered and I didn't receive anything yet. I am contacting them via email and no one is responding. This is a huge shame.an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userApr 19, 2021 by Review of Truwood - Read Customer Service Reviewsan anonymous user from: East Bench, Salt Lake City, Utah, United Statesplaced an order over a month ago. Paid 135 for watch and engraving. was sent a message saying my watch was en route to a DHL shipping center. Called DHL today and they have not received anything. I have now made contact for a refund... wish me luck!an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userDec 15, 2020 by Review of Truwood - Read Customer Service Reviewsan anonymous user from: North Tewksbury, Tewksbury, Massachusetts, United StatesI bought a watch and the battery died the second week'I tried contacting them many ways a few times but they never got back to me!!! TERRIBLE CUSTOMER SERVICE !!!!!!!!!!!an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userJan 24, 2020 by Review of Truwood - Read Customer Service Reviewsan anonymous user from: Newark, New Jersey, United StatesSince I wanted a refund I had to return the glasses which set me back €23. Because I received a faulty item I expected them to pay the return costs which of course I asked. Well, they refused. I offered to pay half but again they refused.an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userJan 24, 2020 by Review of Truwood - Read Customer Service Reviewsan anonymous user from: St Helen, Michigan, United StatesI contacted TruWood. They offered to send a new pair for free, which was nice. However, besides the damages, I wasn't very happy with the pair. At first look, the wood didn't look like the wood in the picture, much lighter, on the website and was obviously made of cheap material.an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userJan 24, 2020 by Review of Truwood - Read Customer Service Reviewsan anonymous user from: Battle Creek, Michigan, United StatesI order a pair of sunglasses at TruWood. After waiting two weeks I got a notification that my order couldn't be fulfilled due to problems with production. I was offered to select another pair. Well, of course, I wanted the pair I ordered, so that was a no. I decided to wait. A month later I received my glasses. After trying the glasses on I noticed the glasses were asymmetrical (not the wood, but the actual glass and frame). The wood was chipped. And there was dark water like a stain in one of the glasses right in the middle of the glass.an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userJan 24, 2020 by Review of Truwood - Read Customer Service Reviewsan anonymous user from: Tampa, Florida, United StatesMy husband bought the watch for me for our 35th anniversary and had it engraved. He waited until 30 days after it arrived, when his anger finally took over and showed me the watch, weeks early of the anniversary because the engraving is so bad. It’s all in caps, in script that is so hard to read I had to take a picture of it and blow it up to read it AND they put the word anniversary on 2 lines. ANNIVERSAR ON ONE LINE AND Y ON THE NEXT and it arrived later than stated. I wish it could have gone back.an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userJan 24, 2020 by Review of Truwood - Read Customer Service Reviewsan anonymous user from: Sacramento, California, United StatesOverall it really wasn't worth it. The poor quality, misleading pictures, fake advertising on their website, and fake discounts ruined the experience.
an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userOct 18, 2022 by Review of Truwood - Read Customer Service Reviewsan anonymous user from: Queenstown, Singapore, SingaporeI believe I have been scammed by this group! Made a purchase in 08-Aug-2022, and as of this writing (18-Oct-2022) my parcel seem to have been stuck at their so-called ‘transit facility’ in LT, US (since 15-Aug-2022)… I reached out via email and a customer support and they ‘assured’ that they have my parcel and it was on it’s way but I already have zero expectations…
an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userSep 3, 2021 by Review of Truwood - Read Customer Service Reviewsan anonymous user from: Minet El Hosn, Beirut, Beirut, LebanonVery bad customer service. It has been more than 2 months since I ordered and I didn't receive anything yet. I am contacting them via email and no one is responding. This is a huge shame.
an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userApr 19, 2021 by Review of Truwood - Read Customer Service Reviewsan anonymous user from: East Bench, Salt Lake City, Utah, United Statesplaced an order over a month ago. Paid 135 for watch and engraving. was sent a message saying my watch was en route to a DHL shipping center. Called DHL today and they have not received anything. I have now made contact for a refund... wish me luck!
an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userDec 15, 2020 by Review of Truwood - Read Customer Service Reviewsan anonymous user from: North Tewksbury, Tewksbury, Massachusetts, United StatesI bought a watch and the battery died the second week'I tried contacting them many ways a few times but they never got back to me!!! TERRIBLE CUSTOMER SERVICE !!!!!!!!!!!
an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userJan 24, 2020 by Review of Truwood - Read Customer Service Reviewsan anonymous user from: Newark, New Jersey, United StatesSince I wanted a refund I had to return the glasses which set me back €23. Because I received a faulty item I expected them to pay the return costs which of course I asked. Well, they refused. I offered to pay half but again they refused.
an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userJan 24, 2020 by Review of Truwood - Read Customer Service Reviewsan anonymous user from: St Helen, Michigan, United StatesI contacted TruWood. They offered to send a new pair for free, which was nice. However, besides the damages, I wasn't very happy with the pair. At first look, the wood didn't look like the wood in the picture, much lighter, on the website and was obviously made of cheap material.
an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userJan 24, 2020 by Review of Truwood - Read Customer Service Reviewsan anonymous user from: Battle Creek, Michigan, United StatesI order a pair of sunglasses at TruWood. After waiting two weeks I got a notification that my order couldn't be fulfilled due to problems with production. I was offered to select another pair. Well, of course, I wanted the pair I ordered, so that was a no. I decided to wait. A month later I received my glasses. After trying the glasses on I noticed the glasses were asymmetrical (not the wood, but the actual glass and frame). The wood was chipped. And there was dark water like a stain in one of the glasses right in the middle of the glass.
an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userJan 24, 2020 by Review of Truwood - Read Customer Service Reviewsan anonymous user from: Tampa, Florida, United StatesMy husband bought the watch for me for our 35th anniversary and had it engraved. He waited until 30 days after it arrived, when his anger finally took over and showed me the watch, weeks early of the anniversary because the engraving is so bad. It’s all in caps, in script that is so hard to read I had to take a picture of it and blow it up to read it AND they put the word anniversary on 2 lines. ANNIVERSAR ON ONE LINE AND Y ON THE NEXT and it arrived later than stated. I wish it could have gone back.
an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-userJan 24, 2020 by Review of Truwood - Read Customer Service Reviewsan anonymous user from: Sacramento, California, United StatesOverall it really wasn't worth it. The poor quality, misleading pictures, fake advertising on their website, and fake discounts ruined the experience.