Is Zestads Limited a Scam? See the Complaints

Question

Answer 1 · August 21, 2021 at 2:16 PM

I bought a pack of ten Apple lightening charge cables from them. they delivered them promptly, they all worked when Igot them. I have used mine daily for the last two years with no problems in any of them. Out of the ten pack I use four personally, my spouse has two, we have two in our kitchen and living room for general public use, I gave one to my brother for his semI and one is still in the original packaging.

We have used them to charge five different types of iPhones, and three types of iPad over the last two years. Their product has served me very well and have been worth the $9.00CDN that I paid for each.

Answer 2 · September 8, 2020 at 10:52 AM

I purchased some magnetic cables from them for around $35. They do not work and the company refused to give me my money back. I saw the ad on Instagram. Since that happened I have looked up Instagram‘s advertisers and almost everyone of them are scams.

Answer 3 · September 2, 2020 at 4:46 AM

Bought the mosquito repellent wrist band that does not do what is claims to do, had a mosquito land on my arm next to the product. Wrist band is junk & keeps coming loose, several emails to the resolution center & they still will not refund my money. This company is a total scam.

Answer 4 · August 12, 2020 at 10:10 PM

I purchased in July 2019 some things you stick on your tummy to reduce it. Of course they don't work, but I can't get them to stop coming. I get 3 packages of 10 each each month for 19.95. I refuse the delivery and return it but they don't stop. I have paid over 250.oo for these and they keep coming.

Answer 5 · August 21, 2020 at 2:37 PM

contact your bank or credit card company and tell them to refuse payment.. the product will stop if they dont get money

Answer 6 · August 11, 2020 at 12:42 AM

This company is a total scam. I just bought two bras from them that were not at all the size (actual measurements) they published, and when they didn't fit, the company refused to take them back. The quality was also extremely low, junk. Not only that, but they refused to even speak to me until I made threats. I bought these through PayPal, which I used to really trust, but they have gotten numerous complaints about this company and yet they are still being sold through there.

Answer 7 · August 11, 2020 at 3:02 PM

I also bought 2 bras and same complaint. However, I did get an email asking for photo of packge, tracking code etc. And reason for return. I did that. In fact I refused delivery of the 2nd product and gave back to the post office for return and refund. That was a week ago. I will follow up with PayPal too.

Answer 8 · August 10, 2020 at 7:07 PM

I am out $105.90 because of this fraudulent website through PayPal.

Answer 9 · August 11, 2020 at 12:44 AM

Yes, I had the same experience. Very disappointing.

Answer 10 · August 4, 2020 at 1:54 PM

Zest Ads is a scam. They charged $43 for a cheap defective cloth mask. It took 2 1/2 months to arrive. They know how to play the Paypal game. Haven't been able to get a refund.

Answer 11 · August 11, 2020 at 12:45 AM

August 11, 2020 at 12:45 AM by an anonymous user from: Walnut Creek, California, United States

I had the same experience. Very poor.

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Answer 12 · July 29, 2020 at 7:38 AM

Scam! Do not order anything from ZestAds. They issued me an order number (that does not exist in their resolution files) and stole money from me. PayPal still has not acknowledged my complaint.

Answer 13 · July 28, 2020 at 4:28 PM

BEWARE - Everybody check your automatic payments area in your PayPal account. I went in to cancel another payment and saw there was an annual payment of $150 USD scheduled. The only thing I recall purchasing from a company that could be Zest Ads Ltd was a small drone - that was a piece of c**p and the only instructions were in Chinese. I NEVER agreed to any further payments. Check your accounts people - looks like these scammers have found another way to take your hard earned cash!

Answer 14 · July 27, 2020 at 6:39 PM

I ordered Two Sonic Shields and paid through Pay Pal. I have tried to return the items for a refund.

I contacted Pay Pal and found out how worthless Pay Pal is as far as assisting with a return or refund.

I believe Pay Pal is in bed with Zestads Limited.I totally believe this is a Fraud & scam.

Pay Pal is WORTHLESS!

Answer 15 · July 27, 2020 at 2:38 PM

I have a PayPal charge from them in 2019 for over $100. I have never heard of them, and sure I’ve never used their services.

Answer 16 · July 23, 2020 at 8:43 AM

This company sold me 2 ProN95I mask for 36.00 each and sent me a Sports Mask. Don't buy from them 100% False Advertisement.

They are not willing to resolve matter.

Warning don't become a victim..

Answer 17 · July 18, 2020 at 3:28 PM

Yes, ZestAds works using PayPal and rarely ever sends the product that you purchased. Good luck ever getting a refund either as they make it nearly impossible. These guys are crooks!

Answer 18 · July 14, 2020 at 9:45 AM

ZestAds-Limited is a total super SCAM. I ordered their flashlights and thy were a total rip off. I paid through PayPal and filed a complaint, PayPal arranged for a return for what I paid. However, the return address was not a good address and UPS could not deliver. So, I am out purchase price of $190.00 plus $60.00 return shipping to Hong Kong. Morale of this is Chinese are lying scum bags and will cheat you till the cows come home. PRC is a totally worthless country and when the dams all brake I hope it washes the whole country into the South China Sea.

Answer 19 · July 13, 2020 at 2:00 PM

I ordered Areoshield masks for myself and my daughter who is a nurse. Over $200 in orders and the masks were never received. No word from the company at all. They even charged me $9.99 per order more because I was a VIP Customer. A huge rip off.

Answer 20 · July 6, 2020 at 1:37 PM

I ordered some stove top burner covers, and they do not work/fit my burners. I want to return them, but I cannot get an address to which to return the merchandise. I paid through PayPal and they have been of no help. They just keep referring me to the supplier. Their was no invoice or instructions in the package. When they confirmed the order it said contact us at suppor@findushelps.com. There is no such email domain so my email to them was returned as undeliverable! I am disgusted with bot PayPal and Zestads and will NEVER use them again. If anyone has a contact #/email address for Zestads, pleas post it here.

Answer 21 · August 4, 2020 at 7:34 PM

try this email. I was rip off by them as well. sell me something that is totally NOT working. but this is the email I used to communicate with them. I have not get my money back yet, I am going to keep trying ...

Answer 22 · June 27, 2020 at 6:14 PM

Zestads is a SCAM. I ordered a tactical flashlight!

It came with no instructions and no packaging and the piece of c**p doesn't work!

I work every day and I do not enjoy getting scammed and ripped off.

PayPal should make a list of companies like this and WARN consumers.

Answer 23 · June 29, 2020 at 12:35 AM

the same happened to me...no packaging, no instructions, and some plastic tube. I emailed the "resolution center" and they wanted me to send them of video of it not working. I cleary got suckered. I hate these low life people.

Also, Lit Solar is a scam (power bank). I will never buy stuff like this on-line again.

Answer 24 · June 26, 2020 at 9:08 PM

I ordered 6 light disinfecting rods for each member of my family on April 28, they came June 10! I had emailed PayPal, but cannot get in touch with ZestAds. I have filed a complaint with pay pal but no results! I did not know it was a scam until I began searching and found these sane kind of scams from many! I hope I can get a refund and return these @ things”! My son, who is an engineer, laughed when he saw them! They were very different

Looking when I ordered them and then they took 3 months to ship! Yep I’ve been scammed!

Still gonna check with pay pal for help and if they don’t get me a refund, I will close my account and quit ordering online!

Answer 25 · June 24, 2020 at 11:55 AM

I had purchased a Drone X from Zest Ads and that was over 100 days ago. Currently, I am not getting any customer support and the tracking company that they use are a complete waste of time as no action is being taken in reference to satisfying this request.

All I get are generic responses and there are no customer satisfaction standards for this organization.

This is a complete SCAM and I will never again order any merchandise from China EVER AGAIN.

Answer 26 · June 22, 2020 at 5:23 PM

I ordered a drone in April. It took more than a month to deliver then was defective. I've been trying since then to return the item. We purchased via PayPal so I thought it was safe. Obviously not. ZestAds LImited doesn't have any email addresses, phone numbers or addresses to resolve the issue.

Answer 27 · July 9, 2020 at 3:37 PM

I guess not either. I ordered through PayPal and I ordered my stuff omg 188.00 in April and the company said it was delivered and it still hasn’t came, I went through PayPal with Zestads, I’m out all that money

Answer 28 · June 29, 2020 at 4:30 AM

I also ordered from

Merchant

ZestAds Limite

through PayPal this email was on my recite from them. disputes@resolutionsupports.com

Home

FAQs & Policies

Track Your Order

Dispute Management For Customers

We created this page to make sure we provide the best customer service to our customers.

If you have any inquiries or complaints towards our products, please email us at disputes@resolutionsupports.com. Your emails will be treated as the TOP PRIORITY in our customer service department. We will reply you within 12-24 hours and make sure you are happy with our responses.

Or use the pop-up chat head any time to get in touch with us! You can see it at the bottom-right of the screen.

To search for your order, click “Track Your Order”. You can also find it on the menu above and the quick links below.

Answer 29 · July 9, 2020 at 3:39 PM

I’m still waiting for mine so where is my help. I bought in April and I have a dispute done and pay pal keeps pushing the date forward

Answer 30 · June 22, 2020 at 2:31 PM

I ordered the equinox robot vac in March, I just received it. What a joke. It is a tiny plastic piece of c**p which is nothing even close to what I ordered and paid 100 dollars thru pay pal, which they won't help me. I am so done with Facebook ads and pay pal, they don't care how senior citizens are getting ripped off. Zest ads won't answer emails, so where do you go for help. sure isn't PayPal.

Answer 31 · July 13, 2020 at 9:32 AM

I had the same experience.

But I got the refund from PayPal.

After I placed the order of equinox robot cleaners, I didn’t get the confirmation message from ZestAds. That’s when I started to worry.

I googled this ZestAds and found this site.

I contacted PayPal, asked for a refund.

To my surprise, the cleaners were sent to me after some time.

But they were cheap, toylike, terrible things.

I asked PayPal where I can send them back, but they didn’t give me the return address. But they refunded me.

So I still have the products with me, I don’t know what to do with them.

Maybe I can throw them away? But I keep them for a while in case they ask me to send them back.

You can ask PayPal to refund. Good luck.

Answer 32 · July 9, 2020 at 3:40 PM

I bought 2 188.00 and I never even received it and I went though PayPal

Answer 33 · June 19, 2020 at 8:53 AM

June 19, 2020 at 8:53 AM by an anonymous user from: Geneva, New York, United States

... Forgot to say zestaids limited

remove

Answer 34 · June 19, 2020 at 8:51 AM

I did an order on April 25,2020. Nothing yet. I can’t reach them and $70 is not fun to lose. Any help would appreciate...

Answer 35 · June 19, 2020 at 9:14 AM

Open a dispute with your bank.

Answer 36 · June 15, 2020 at 1:20 PM

From experience with PayPal I usually lose the will to live before I can find what I am looking for which is always to make a complaint about a company I have used to buy something, Do other find this? You seem to go round and round the houses and then you land up sending messages to a virtual messenger! I find it very stressful and sometimes even think ‘can I really put myself through this?’. I have been very happy to read that others have problems with PayPal. At the moment I am trying to find an e-mail address for Zest Ads Ltd but am not having much joy. The one I found just bounced right back to me - undeliverable. I could go on but I will just say - rant over.

Answer 37 · June 26, 2020 at 10:15 PM

Here is one of their CS reps cs maena@zestads.com

Answer 38 · June 14, 2020 at 11:44 AM

I wonder if Zestads could be consided mail fraud. think I'll find out

Answer 39 · June 13, 2020 at 12:58 PM

Yes they are a total rip-off I got conned out of $21 for a super bright flashlight which never appeared tracking number provided is fake paid for it through PayPal and they can't even Trace them must be a total criminal operation out of China no doubt.

Answer 40 · June 19, 2020 at 12:53 AM

I paid f!*@ing $29 for the stupid cheap piece of China made craap! It took 46 days from ordering it, the tracking originating in Fremont CA 7 more days to Fremont, CA, 42 days to then go to LA (which passed right by me, I'm on the central coast) got to LA, at which point I wrote an email to this sh_!* storm of a company, asking wtf was going on, that if it took any longer to deliver an in state parcel.

I was going to claim non delivery and get my refund. But I hoped I would get this product and wouldn't be completely disappointed with the quality, but I thought I would voice my issues with them thus far to be on record and that because it took almost over 30 days that I was assuming a 30 day guarantee would not begin until I received the item.

Well amazingly it only took 1 day to deliver it to me from LA. But 42 days from Fremont to LA. Stupid. And to top it off it is an utter piece of s!@*, cheap craap. It is not super bright, the pieces don't s***w together well, feels like I could bend it in on itself if I squeeze it too hard. Came in a bubble wrap pouch and mailer bag. No instructions, warranty, nothing. Just the craap flash light and a battery sleeve. No paper, it has a port that indicates it may be rechargeable, no cord. No packaging at all, not one word.

This is the second time I've gotten screwed and I believe it's the same c**p company under another name under some umbrella LLC bulls!@*. The other is lit dreams DO NOT BUY FROM THEM EITHER ALL PRODUCTS ON THAT SITE ARE DESIGNED IN EUROPE MADE IN CHINA AND DELAY SHIPPED FROM WITHIN YOUR STATE, THEN IF YOU WANT A REFUND, YOU DON'T RETURN IT TO WHERE IT CAME FROM ON YOUR RETURN ADDRESS INFO...NO YOU HAVE TO FOOT THE SHIPPING AGAIN TO SEND IT BACK TO CHINA! Then once it finally gets there, they can still reject your refund request at their discretion. TOTAL SCAM JUST LIKE THIS!

I noticed their invoice emails looked the same and knew before I got the flashlight that it was going to be a cheap disappointment and I also know that if I try to get a refund the same bs is going to happen again and I'll end up eating it on this also. I'm going to try PayPal refund claiming it was not the product advertised, because it certainly is not.

So claim non delivery and be glad you didn't receive the flashlight, I wish I hadn't. Non delivery is easier to get money back on than product being craap. Good luck!

Answer 41 · June 13, 2020 at 12:18 PM

This company has hit my credit card twice... I never received and product from them..they will not respond to my emails..like how long are they allowed to keep hitting my card.. cant get any help... jill h

Answer 42 · June 12, 2020 at 1:39 AM

! BEWARE! DO NOT ORDER ANYTHING FROM ZestAdsLimited! They are a rip-off scum-bag outfit! I ordered 3 masks from them on April 6, 2020, and of June 12, 2020, I have not received the over-priced masks (53.17 for 3) - I was desperate or I would not have paid $17.72 for one)! That is fifty (50) working days (68 days if counting weekends)! Their ads say, "...Fast, guaranteed deliveries via Expedited Shipping or your money back." From their tracking number, it appears that the items were sent to a shipper on Apr 16 - and they have sat there ever since Apr 16!

My repeated emails to them have only elicited replies such as "I should be more patient and allow another week as they are in transit ... blab-blab" - I have reported them to the Better Business Bureau, the Attorney Generals office and I intend to pursue reporting them to other agencies for their fraudulent business practices - NOT DELIVERING CUSTOMER'S ORDERS IN A TIMELY MANNER and refusing to refund my money!

I have been unable to find their original ad for these masks but fortunately, I did make a hard copy when I placed the order. Their ad does not say WHERE they are located and where the masks would be shipped from. Had I known when ordering they come from CHINA or some other country I never would have ordered them in the first place! The hard copy promises a "fast, guaranteed deliveries..." - talk about a slow boat from China!

DO NOT ORDER ANYTHING FROM ZestAds Limited!

Answer 43 · June 12, 2020 at 1:30 PM

I got the product that I ordered on April 2nd on May 8th. All directions etc. were in a language I don't know. The ear loops look fragile and I no longer needed as had to get some from a group making masks locally to able to go to the grocery store. Am now fighting to get a refund as I returned without opening any of the units. Paypal was of NO HELP at all. I had no idea that they would continue service to a known scam, but they do it seems. Think I will be closing that account when I get resolution, if I get resolution of this mess. They want proof in pictures and video of their tracking info, Of the flimsy ear straps, etc. Be aware and do not order from Zestads ltd.

Answer 44 · June 10, 2020 at 12:14 PM

I got screwed by them. $135.00 for a stupid robotic vacuum that is supposed to be wonderful. What a joke. I wouldn't pay $1.35

Answer 45 · June 9, 2020 at 9:39 PM

June 9, 2020 at 9:39 PM by an anonymous user from: Mount Juliet, Tennessee, United States

I got screwed by them. Live and earn

remove

Answer 46 · June 5, 2020 at 1:51 PM

I had ordered an item from zest adds and obviously they can not find the order and then they say it was delivered . It can’t be both and now that it’s too late to collect from pay pall they are playing stupid and denying anything . They just grab the money and run, as they know most people won’t do much for a few dollars as it costs more to fight them than its worth . Just Avoid them

Answer 47 · June 8, 2020 at 11:58 AM

Hi

From what site did you ordered? I am asking because my ordered something and we still have not got the item and we have no idea who to contact.

Came across the zest ads United was in the email.

How can we contact them?

Paul

Answer 48 · June 26, 2020 at 10:24 PM

support@productreimagined.com is one of their many customer service emails.

Answer 49 · June 26, 2020 at 10:22 PM

here is one of their customer service reps cs maena@zestads.com or try disputes@resolutionsupports.com or support@productreimagined.com. They are about as useful as wet used toilet paper, but it's a starting point and you will have proof that you contacted them. They might lie and say that you never notified them of a late delivery, so you do need proof

Answer 50 · June 3, 2020 at 10:12 PM

Hello to all with interest in the company zest ads I just recently wrote a negative ad that was premature and I must apologize to zest ads and to the community at Large for having posted a negative comment. I just now received my item I hope that it can be retracted before it is posted. I just wrote it a couple of minutes ago so with the exception of poor tracking numbers and a lack of response to my emails. zest ads did come through. With egg on his face, Jess.

Answer 51 · June 3, 2020 at 9:38 PM

Bunk, I should have known better when I was offered to use my credit card instead of PayPal and I couldn't get past it. It forced me to use PayPal, along with poor grammar and misspellings (not that I aced English class in high school)That should have queued me but I was fascinated by the item. I sent a couple of emails nothing. They did send me an email stating that the item has been shipped along with a tracking number which isn't a hyperlink and I could not find it on any tracking service, I figured I got burned. However PayPal made good on an order I made where admittedly I was at fault and they made good on it (50 bucks) so I registered my complaint with PayPal and win or lose no biggie, I know better now, so stay away from Zestads, Jess.

Answer 52 · May 29, 2020 at 4:12 PM

I also ordered on March 30th 4 items and as of today May 29th have not gotten anything. I sent 2 emails to customer support who say they are shipping the items, but when I try to track the items using their tracking number it says it's not been shipped yet.

If I knew they were shipping from China I would not have ordered anything from them! They offered an express delivery with a fee, which I paid thinking it would be here in 5-7 days ha never happened as of yet!

Do not order anything from this company.

Answer 53 · May 28, 2020 at 11:32 AM

never very use this company - I ordered the Roomba on March 7 and it's now May 28 and I have never heard anything from them PAYPAL and eBay should not let them advertise on their site or let them do business with them. WHAT A RIP OFF hopefully karma comes back and bites them in the a*s!

Answer 54 · May 25, 2020 at 10:05 AM

Purchased what I thought was a robot vacuum cleaner similar to a Roomba on March 30, 2020. With the given tracking information I found it impossible to find the unit's location. I opened a ticket with Paypal and was told it's in shipment and will arrive. The unit finally is delivered from China, 7 weeks later. It is a child's toy at best. I charged it up and ran it for 30 minutes and it just moved dust and dirt around but collected nothing. It would not even maneuver over a door threshold it is so flimsy.

The unit cost over $90 bucks. I have tried contacting the seller to return this unit but the URL provided is invalid. I will try opening up another ticket with Paypal or going directly to Capital One VISA to see if they will assist.

What a ripoff this product is and it appears Zestads is a part of this scam...

Kiss your money goodbye and rack this up as a lesson learned. I will not be fooled again. Buy American and at least you're providing a livelihood for Americans.

Answer 55 · May 25, 2020 at 10:02 AM

I ordered two-floor sweeper Mar 16 and it says delivered Mar 26th, I have not received anything from them, and can't seem to contact the, I would like the items or get a refund total $175.87

Answer 56 · May 25, 2020 at 7:08 AM

I bought 6 phone sanitizers from this company and after 2.5 weeks it still hadn’t shipped. I contacted them and they replied it was being processed at the warehouse. I told them to cancel the order. They replied that was impossible 1 month later and still hasn’t shipped. I disputed the charge on my credit card and got my money back. Through all this Paypal was little to no help. Don’t bother with this company it’s a scam!

Answer 57 · May 19, 2020 at 3:45 PM

May 19, 2020 at 3:45 PM by an anonymous user from: Tallahassee, Florida, United States

This company is a complete fraud!

remove

Answer 58 · June 7, 2020 at 10:50 AM

I cant believe I gave them free money that I worked hard for. how do I get my money back if it's been over a week?

Answer 59 · June 7, 2020 at 11:31 AM

Open a dispute with your bank.

Answer 60 · May 17, 2020 at 7:17 PM

The five N95 Aeroshield masks with expedited shipped arrived after 6 weeks after sitting in Hayward Ca for amonth, then going to LA. They were no name masks, not N95 and not Aeroshield. I told PayPal and American Express about this fraud. Now alerting the US Postal system.

Answer 61 · May 23, 2020 at 10:38 AM

I also ordered Thee of the N95 masks on 3/25/2020.

It took them two weeks after that to mark it shipped.

Lord knows where it is now.

It is 5/23/2020 and I have received nothing in the mail.

Their resolution website doesn't bother work.

I put a dispute with PayPal and zestads just put a tracking number.

I guess they ate trying to say they mailed it.

2 months later and $150 for 3 masks?

They got me good with this as I needed the protection at the height of the pandemic .

I'm a nurse who suffered through covid season with barely any face protection.

I could have used this masks 2 months ago.

Now I don't even want or need it as I have gotten some for free thanks to helpful individuals on gofundme.

The people running this scam have a special place in h**l to attend.

If the masks ever arrive I will drop them in the garbage and consider it a loss.

Answer 62 · May 24, 2020 at 12:41 PM

I’m in the same situation. I paid $190.89 for 5 masks. Do not use PayPal, they were supposed to help us but instead they would not respond to my messages.

Answer 63 · May 25, 2020 at 7:32 AM

you paid $190.89 for 5 masks? I got a box of 10 from home depot for around 14 bucks. Buy American.

Answer 64 · June 10, 2020 at 5:03 AM

You've been lucky to have not been taken yet. You'd be surprised at the tricks they employ to convince you that they ARE AN AMERICAN COMPANY. So don't be so quick to judge because if you order online it's only a matter of time before it happens to you. Do you really think that in times like these ànyone wouldn't prefer to buy American? Come on, you must be smarter than that.

Answer 65 · May 17, 2020 at 7:12 PM

Ordered 5 N-95 masks and filters from Zest Ads in March. Never could get info on the ordered other than original invoice. Paid for expedited shipping as I am a health care worker and needed these right away. They sat in Hayward, Ca for over a month and then shipped to LA which is farther away. Masks finally received 6 weeks later and were not N-95. Notified PayPal and American Express of this fraud. I can't find out who is behind Zestads but masks came from China, which I would never ordered from anyway if I had known.

Answer 66 · May 16, 2020 at 10:08 AM

I ordered 20 charcoal filter masks on April 11, 2020. Paid through Paypal. I have not had any acknowledgement of my order from ZestAds Limited. I find it suspicious that PayPal would say payment will show up as ZestAds Limited (disputes@resolutionsupports.com)

Is this a SCAM?

I have requested a refund from Paypal 5/16/2020

Carol S

Answer 67 · May 16, 2020 at 10:32 AM

It appears so because resolutionsupports.com seems to be a front. The website has no information about itself. All it says is they are providing customer service, but for who.

Answer 68 · May 14, 2020 at 11:00 PM

I ordered 2 floor cleaning robots on the 26th of Apr.

ButI haven’t heard from ZestAds yet.

So this company is scam ？

I used PAYPAL to pay.

Is it possible to get a refund?

Answer 69 · May 20, 2020 at 3:06 AM

I also ordered a robot vacuum and I received mine on Monday and it is not what I ordered- it won’t even pick up the tiny crumbs off the floor. The appearance is something that u would get in a Christmas cracker- plastic and pink. What I thought I was ordering online were a black shiny equinox robot vacuum and mop and this is what I end up with. I paid through PayPal so I have been onto them for a refund but have to put through the case by the 9 June.

Answer 70 · May 23, 2020 at 2:55 AM

To my surprise, mine also arrived a few days ago.

They are rubbish, useless, totally different from what I saw on their website.

I want to return them to ZestAds and ask for a refund, but I have no idea where I should send to, because there is no information.

I feel terrible, the company is a fraud.

Answer 71 · May 14, 2020 at 11:57 PM

Yes, open a dispute with them.

Answer 72 · May 15, 2020 at 3:00 AM

Thank you.

I hope I can get a refund.

Answer 73 · May 14, 2020 at 8:07 AM

I ordered 5 drones from Zestads and haven’t heard a word from them since I ordered. No confirmation or communication. Reported them to my credit card company!

Answer 74 · May 13, 2020 at 6:38 PM

I ordered 5 masks on 4/3/20 and they just arrived. I ordered from Facebook and was Areoshield Masks. They promoted that they were stocked in the USA but not true. Just the others, the destination was Hayward, CA and it sat there for a month. Then it moved to LA then to Las Vegas and shipped back to LA. The original shipping confirmation which was USPS said a shipping partner has it called Newgistics. I used their tracking app and the masks went everywhere. I read some reviews and they are the most messed shipping company in existence. So maybe Zestads is not entirely the problem. Advice, if you get a USPS confirmation, check it to see if Newgistics is the shipping partner and go to their tracking website. You might get some answers (or not).

Answer 75 · May 13, 2020 at 2:41 PM

Finally got a reply from PayPal about ZestAdsLimited regarding the floor robot I ordered that does not work. Reply says I have to pay return shipping to China. Last time I sent something back to China, the shipping was $53.00. Of course that company, not this one, said they never received the item so I needed to send a copy of tracking number. Well, the US Post Office does not track International Packages so I was out the cost of the item as well as the $53.00 shipping fee. Not happy with this outcome nor am I very pleased with PayPal at this time.

Answer 76 · May 13, 2020 at 8:33 AM

Ordered the floor robot on 4/19/2020 with paypal and have not recieved it yet, paid 105.09

Answer 77 · May 13, 2020 at 7:12 AM

Paid over $200 tp ZestAds on April 23, 2020> Never received masks. No way to contact company.

Answer 78 · May 12, 2020 at 11:24 AM

#MeToo ordered two mask from this company over a month ago no mask and no way to contact anyone

Answer 79 · May 13, 2020 at 8:24 AM

I ordered 1 mask in early April. There was no communication from Zest Ads so I thought a scam, but this morning 13 May 2020 it arrived.

Answer 80 · May 29, 2020 at 12:14 AM

Same thing happened to me however, these are not quality masks as advertised. ZestAds are DEFINITELY a SCAM

Answer 81 · May 12, 2020 at 9:07 PM

My masks arrived today, but after the same issues, how do I know they are really N95 rated masks. nothing else they said was true.

Answer 82 · May 29, 2020 at 12:15 AM

They are not N95. These companies will hopefully get sued one day for stealing from people.

Answer 83 · May 12, 2020 at 10:41 AM

3 weeks after I didn't receive the face masks I ordered, I started investigating.

The company had sent me an email right after I ordered stating it had been shipped and had a USPS tracking number.

I clicked on the tracking number and it said my shipment had been sitting in Hayward, CA for the past 3 weeks and had been delivered to a private shipping company.

I went to that private shipping company's website and it's a fake website. So I started a dispute with my credit card company.

Shortly after starting the dispute I received the masks in the mail but it wasn't what the ad claimed.

The ad (which I saved and so could review) stated that the masks had a filter inside made of 5 layers of cloth, one of which was charcoal cloth. My mask's filter had only 1 layer-not 5-and no charcoal cloth at all.

This company appears to be scamming people.

Answer 84 · May 12, 2020 at 7:42 AM

Facebook ads for equinox send fake tracking number, haven’t received goods

Answer 85 · May 11, 2020 at 3:21 PM

I ordered 1 mask from ZestAds Limited on April 6 and the money came out of my account on April 7. I have not heard from this company or received my order. I got the ad from Facebook. Is this not a true website and did I just get scammed? It came out as PayPal "Shoponline on my bank statement. Is this a true website and is it just taking an extra-long time to receive due to the pandemic? I am patiently waiting for my order. Please let me know what has happened to my order. Is it delayed, am I going to receive it or not. Thank you! Melanie

Answer 86 · May 18, 2020 at 1:12 PM

I ordered ten masks on April 9th and they took the money on April 10th. I have not received anything yet either. I went to the website and there is no phone number or even a line to chat with anyone. With all the complaints I have been reading, I am beginning to think this company is not a reputable company to deal with. I went through Face book as well. If they are not going to deal with customers honestly and fairly, they do not need to be business. I will give them two more weeks but no more. I will ask for my money back if need be.

Answer 87 · May 13, 2020 at 7:13 AM

May 13, 2020 at 7:13 AM by an anonymous user from: Wantagh, New York, United States

same happened to me

remove

Answer 88 · May 11, 2020 at 2:33 PM

Tim in PA here. I thought like everyone else who ordered the BNS-0408-05 AeroShield Mask (5 in total with 10 extra filters) that we were all "hood-winked" by the claims of these convincing ads for these protective masks. I knew I'd truly not be convinced otherwise until they showed up in my hands.

I placed the order on 4/3/20 and did NOT receive a confirmation of my purchase. However, I did see the charge immediately deduct from my account! The ONLY point of reference was a Transaction # listed on my PayPal receipt. Also, I needed a link that started like this- https://trustedsafecart.com/aero/bns-#

I found two email addresses that I believe can give results and updates on your shipment. support@beneficialshoppers.com AND disputes@resolutionsupports.com

I did receive a response in about 5-6 days later! This was the first time I had heard from them AND the lead time of 2-6 WEEKS! Also, they did tell me the materials were shipped and referenced a link to some international shipping service (t.17track.net). When I clicked the link it referenced Hayward, CA. The report noted "USPS Awaiting Item" (No doubt being made and shipped from China)

However, the masks did arrive in my mailbox 5/7/20! (About 4 1/2 weeks lead time)

I hope these notes help!

Answer 89 · May 11, 2020 at 1:15 PM

I made 2 separate purchases of ProN95I Washable Masks on Mar. 24/20. I also paid an extra of $9.99 for VIP Customer - Prioritized Order. In total, I paid $136.86 USD. I thought that if I paid the extra $9.99 for the VIP Customer - Prioritized Order then I would receive both masks sooner. On Mar.27, I sent an email To Whom It May Concern to request to know how long my order would take to be delivered. Someone named Mirah from the Resolution Team replied to me on Mar.29/20 responded by stating they appreciated my patience and usually shipment delivery may take 4-6 weeks to be delivered. They sent a so-called tracking number from 17track.net.

The information was in Mandarin and show items were coming from China to Canada. I used the tracking number they provided in Canada Post and it stated they haven't found this tracking number.

On May 1/20, I made another request about the status of my packages. The rep Mirah responded on May 4/20 by stating that my package was still in transit and sent the same link.

On May 4/20 I responded that my order has taken over 6 weeks and I now want a refund. I made another request for a refund and then another one today and there has been no reply. My next step is to contact Paypal. They advertised on FaceBook!

Answer 90 · May 10, 2020 at 11:00 PM

Zestads, do not do business with them, they are a complete scam, product never showed up ... fake tracking number

Answer 91 · May 10, 2020 at 10:57 PM

Zestads complete scam sold me n95 masks... not cheap but never showed up... tracking number bogus! Fraud fraud fraud!

Answer 92 · May 9, 2020 at 6:10 PM

ZestAds Limited is a complete and total scam. Facebook and PayPal should be held accountable for this scam. Do NOT purchase anything from this company, ZestAds Limited. They are totally bogus. BTW Facebook, this is the first and last time I will ever purchase anything off your website. In fact, I am canceling my FB account.

Answer 93 · May 11, 2020 at 4:59 PM

Hello My name is Pamela. The same thing happened to me. The advertisement came off Facebook too! I paid through Paypal and every time I input my issue in Resolution Centre, it won't allow me to open up a Dispute. It just gives me an error stating something went wrong on their end. Then it prompts me to return to Resolution Centre. I don't understand why FB and Paypal don't vet these scammers.

Answer 94 · May 7, 2020 at 12:31 PM

ordered KN95 masks with VIP service for expedited delivery.

What was I thinking? Eight weeks later and the masks never arrived, but they gave me a bogus tracking report, showing they were delivered.

Which they weren't!

Answer 95 · May 7, 2020 at 9:30 AM

I finally received my 2 mask from ZestAds, it took a month and they came from Hayward,California.

Answer 96 · May 5, 2020 at 2:03 PM

I placed 2 orders 4 days apart for masks. The seller then added additional charges which were well more than the original price and PayPal refuses to help.

Answer 97 · May 4, 2020 at 1:21 PM

I and everyone else on Face Book that dealt with Zestads Limited have had the same experience. Even their website has no contact info what so ever. They are a totally bogus company who never ship what they sell. They just take your money and disappear. I'm also quite annoyed by Paypal and Facebook for not veting who they do business with. These guys are complete crooks. John in Virginia

Answer 98 · May 2, 2020 at 2:02 PM

I ordered a N95 face mask which was paid for on 3/30/2020 by my PayPal account. I never received the mask and it seems it's a scam. I'm a senior on a fixed income.and am disgusted with the alleged seller and with Facebook for not screening thieves

Answer 99 · May 1, 2020 at 4:07 PM

I ordered 2 masks from Zest Ads and 2 months later, I haven't received anything! I don't have money to throw away!

I am going to check if I paid by AMEX via PayPal to get my money back.

Answer 100 · April 29, 2020 at 5:19 PM

I ordered 2 masks on April 1 and received them around the 24th. It seemed to take an unusually long time but I expected the delay because everything is taking longer.

Answer 101 · April 29, 2020 at 10:06 AM

April 4, I bought 10 mask for a promo payment of $198.00. I tried two times to contact them, since this is something we need NOW. I have not received any confirmation from them, and wondering if by chance, I will be getting them, or if this is just ANOTHER SCAM!

Wondering who I can contact now.

Thank you.

Answer 102 · April 29, 2020 at 2:56 AM

April first week I bought 5 masks for promo payment of $180.00, wondering until now not received my order, it's sucks being a frontliner needing these masks but it seems it was just a scam.

Answer 103 · April 27, 2020 at 8:40 PM

Aw heck, I had ordered 2 of these masks for $74 and some change and was wondering when should I be receiving them. After trying unsuccessfully I might add, to find the status of shipment I find myself here reading how I have probably been ripped off. I'm concerned also about reading that PayPal isn't helping out. It's after business hours but 1st thing in the morning I'm certainly calling my bank to block any further transactions from this company and going to tell PayPal the same thing not only by phone but by e-mail as well to prove I did notify them of fraudulent activity. They have a legal responsibility to protect their customers account once notified of fraudulence.

Answer 104 · April 27, 2020 at 5:21 PM

I ordered COVID masks from ZestAds as it appears many have. I have received no merchandise and when I requested to cancel my order, they told me it was too late to cancel but I have received nothing. Filed complaint with PayPal but nothing has happened yet. I'm surprised that PP would be involved in this...it is for this reason that I use PayPal...now I am out $99 with no help from PayPal.

Answer 105 · April 27, 2020 at 2:30 PM

It seems as though Facebook needs to band ZestAds from their social media and PayPal should reimburse the monies that they approved through this fraudulent company. Perhaps Facebook and PayPal receive big payouts from ZestAds Ltd. to defraud the American people.

Answer 106 · April 27, 2020 at 1:18 PM

I ordered 3 masks and they took my money but never received anything. Can't get a hold of this company. They don't exist. I am reporting them to frsud. They will be pay for this. You can't get away with be theft!

Answer 107 · April 25, 2020 at 11:34 AM

I also ordered from ZestAds... Never received my item. I paid with PayPal and they are investigating. I am so happy I use payPal because if this is a scam I will be reimbursed.

Answer 108 · June 5, 2020 at 9:34 PM

don't count on any help from PayPal - they found in favor of the seller

Answer 109 · April 25, 2020 at 8:56 AM

I ordered from ZESTADS an EQUINOX ROBOT VACUUM. AFTER TWO MONTHS FINALLY RECEIVED IT. IT IS A PIECE OF JUNK! DO NOT BUY FROM THIS COMPANY. THEY HAVE RIPPED ME OFF FOR ALMOST $200. ZESTADS is a very deceitful company. On the day I ordered, they even tried to access my account. They are taking advantage of Americans. DO NOT BUT FROM THEM. There advertising is fraudulent. I did not receive a product that was true to their advertising. It was a piece of junk! This robot vacuum was cheaply made, did not vacuum at all, just turned in circles. I HIGHLY RECOMMEND INVESTIGATING ANY COMPANY BEFORE MAKING A PURCHASE, ESPECIALLY FROM CHINA!

Answer 110 · June 5, 2020 at 9:37 PM

same happened to me here - a piece of junk - I tried to have PayPal investigate - they found in favor of seller claiming the product I received was similar - will never use this seller again

Answer 111 · April 23, 2020 at 8:14 AM

Same problem with me, only my order was for cameras.

Answer 112 · April 23, 2020 at 6:45 AM

I ordered a Renegade X Respirator mask on April 13, 2020 from ZestAds Limited

My payment was made with PayPal Credit for $42.94 Transaction ID 67236897TL3680107.

Tried emailing them to no avail. My inquiry still has not been answered. How do I get paypal to reimburse me the charges.

Answer 113 · April 22, 2020 at 12:59 PM

I ordered surgical masks from ZestAds. I paid $146.00. I knew it was a scam when the USPS Tracking number did not change. PayPal told me to contact ZestAds. The phone number is disconnected and they are not answering their email. PayPal has washed theirs hands of it all.

Answer 114 · April 22, 2020 at 8:07 AM

I had ordered on March 27th 2020. I had order patches. I have not yet received them and there's no way possible of contacting them; my next step is going to my bank. I truly believe this is a scam

Answer 115 · April 21, 2020 at 9:36 PM

Zestads are a total fraud, their products ALL come from China even though they advertise otherwise and offer no refund and products probably contain the corona virus! Buyer beware

Answer 116 · April 21, 2020 at 8:53 AM

I purchased a Visorize2 mask with 10 filters on April 9, 2020(saw an ad on face book). I received an ID number, but there is no conformation of shipment or delivery, and my paypal account has already been charged and I have not received my order.

There is no way to contact the seller, Zestads Limited. Have I been ripped off?

What should I do?

Answer 117 · May 4, 2020 at 1:17 PM

I too ordered 2 of those masks, have been charged thru Pay Pal and have not heard anything.

Answer 118 · April 21, 2020 at 6:37 PM

I did also on April 8th via PayPal… Today I filed a dispute with Paypal

Answer 119 · June 5, 2020 at 9:39 PM

good luck with PayPal - I had no luck with them.

Answer 120 · April 21, 2020 at 9:09 AM

Open a dispute with your bank to have your money refunded.

Answer 121 · April 20, 2020 at 4:09 PM

We ordered a PR-331-01 Dronex Pro. We were charged through PayPal which we were given no choice when it said we didn't have to have through pal Pal to order but it required it anyway.

That was in March and we never received confirmation that they got our order but we were charged for the whole thing and looks like we are out all our money. I will never order anything through them again.

We are suppose to be able to dispute this but I have been trying and so far not good. No results.

If I had any idea that this was from another country, I would have said no way. we just didn't know.

Answer 122 · May 12, 2020 at 1:42 AM

File with your bank or credit card company. Then report this company to the feds.

Answer 123 · April 22, 2020 at 11:48 AM

I also order this same drone on February 10, 2020. As of today still no delivery. dispute filed with Paypal on March 9th. Still no resolution. Now going to Wells Fargo credit card to dispute as Paypal was paid with this.

Answer 124 · April 20, 2020 at 4:56 PM

Open a dispute with your bank to have your money refunded.

Answer 125 · April 20, 2020 at 1:46 PM

I, too, have ordered face masks from the company - on March 27th. It is now April 20th and still no merchandise. The payment was made through PayPal as well

Answer 126 · April 18, 2020 at 11:34 PM

I ordered 2 LunaVacs from ZestAds on 3/22/2020 and as of 4/19/2020, I have received no merchandise or any status regarding the shipping of the product. I ordered this through my Paypal credit and would like to know if the product I received will be received or if the ZestAds is a scam to get money in exchange for nothing.

Answer 127 · April 16, 2020 at 9:39 PM

I ordered a face mask from this company through FaceBook. Cannot contact them because the email they list is no good! What can I do to get reimbursed.

Answer 128 · April 16, 2020 at 9:46 PM

Open a dispute with your bank to have your money refunded.

Answer 129 · April 16, 2020 at 1:59 PM

Ordered [2] N95 & [2] face shield $88.90, [B2F1] PCP-0399-03 $53.90 ON 4/2/2020 paid through PayPal, no shipment or order reply of shipment from facebook add appears to be a fake or scam by ZestAds Limited.

Answer 130 · April 20, 2020 at 4:55 PM

Same here. I am soo embarrassed and p****d off. I even paid extra for the VIP - Prioritized Order. SCAM BY PAYPAL AND FACEBOOK and ZestAds Limited. Has got to be Millions of $ involved...

Answer 131 · April 14, 2020 at 1:14 PM

Just sent dispute to Paypal on purchase of N99 mask from Facebook ad. Been a week since order and have not received shipping notice or product. Should have checked company first, not now confidently relying on PayPal.

Answer 132 · April 15, 2020 at 12:26 PM

On APRIL 2ND I ORDERED A ROBOT SWEEPER THAT I HAVE never RECEIVED. I went to the website and there no way to get ahold of them. The seller is ZestAdsLimited, which I'm sure you have paid 105.90. Transaction Id is 5cj49731441425525. I don't know what else to do

Answer 133 · June 5, 2020 at 9:42 PM

you may still get the product after several months - some of their products come from China and things coming from there are taking a long time.

Answer 134 · April 13, 2020 at 2:13 PM

ZestAds is obviously a huge scam operation with Pay Pal playing along. Of course, PayPal has received my payment immediately for some of the ZestAds COVID masks with the added VIP Handling. NOTHING! But the old PayPal run around and excuses. They sure take your money in a blink of the eye but returning it becomes several weeks worth of efforts behind the Corona Virus short-handed excuses.

Answer 135 · April 18, 2020 at 4:31 PM

I have had some good experiences getting money back thru Paypal. The DO take a long time, however.

Answer 136 · May 23, 2020 at 3:14 AM

Will you please tell how you could get money back?

Answer 137 · May 23, 2020 at 10:40 AM

Open a dispute with your bank.

Answer 138 · April 8, 2020 at 8:02 AM

I guess I will not be ordering anything from a Facebook link ever again. Paypal denied my request also. CC issuer will be refunding and I will close PP account.

Answer 139 · April 19, 2020 at 8:09 PM

April 19, 2020 at 8:09 PM by an anonymous user from: Belvidere, New Jersey, United States

Why did they deny your request?

remove

Answer 140 · April 4, 2020 at 3:24 PM

Ordered on March 25, 2020 three Pro N95 mask through Facebook and found out later this was a scam when I attempted to contact company for tracking information. Reported this information to credit card company and PayPal. I doubt that I will receive any refund but wanted to inform future customers about ZestAds Limited look to be a fraudulent company operating through Facebook.

Answer 141 · April 29, 2020 at 5:35 PM

I ordered on April 1 and received them around the 24th. They were coming from China so I expected a delay

Answer 142 · April 9, 2020 at 9:25 PM

April 9, 2020 at 9:25 PM by an anonymous user from: Lufkin, Texas, United States

did you ever receive?

remove

Answer 143 · April 4, 2020 at 12:25 PM

I just ordered from ZestAds Limited, too, for facemasks for my daughter who is a front-line nurse practitioner and has only 1 N95 mask. I should have done my research, first, but because it was PayPal, I thought it was okay. My credit card is pending, but I have already contacted my credit card company to dispute the charge. I know I have been scammed. I want to cancel my paypal account, but I may have to wait until the charge actually appears on my account. Way to take advantage of people during these uncertain times PayPal. NEVER AGAIN will I use them for any purchase.

Answer 144 · April 9, 2020 at 4:54 PM

I use PayPal all the time, this time they declined my payment and I thank God for that, still have to see about my card on file but I read the site is a scam

Answer 145 · April 5, 2020 at 11:04 PM

myself also want a refund from this place. it is a SCAM

Answer 146 · April 4, 2020 at 4:57 PM

Sad thing here is that PayPal actually encourages this fraud. They don't have a penny in this at all. THey get their money from the listing and as they are concerned, its a done deal. I truly believe that they actually solicit these scammers for their benefit. I cancelled my account, bank is taking money back and I will never use paypal again.

Answer 147 · April 9, 2020 at 4:55 PM

actually this is not true, file a dispute on PayPal page and they will investigate it and if they can not reach them within a certain time they will refund you, I had this done twice,

Answer 148 · April 3, 2020 at 12:23 PM

I don't think there is any such company! I ordered face masks through PayPal. PayPay inadvertently put on an old address. When I contacted PayPay, they informed me that addresses don't fall in their realm of complaints! WTF? Then I contacted ZestAds Limited to get things corrected, and could not find that company. Instead I was directed to a complaint company that wanted me to join their listings for other products. Stay the F=k away from this company, and PayPal, for that matter!

Answer 149 · April 9, 2020 at 4:57 PM

do your dispute on line through them again!

Answer 150 · March 26, 2020 at 8:41 PM

ZestAds Limited has no customer service, that I can find. Ordered on 1/20/20 still no information from them. Yet PayPal said it's our problem and if they dont do anything by4/12/20 they will close the file and can't reopen it. As soon as I get my wife talked into it PayPal is a thing in the past and will bad mouth them to everyone.

Answer 151 · April 9, 2020 at 4:57 PM

April 9, 2020 at 4:57 PM by an anonymous user from: Baltimore, Maryland, United States

file your dispute online, it works

remove

Answer 152 · March 26, 2020 at 3:46 PM

I ordered two "robot" vacuum cleaners from Zestads. They finally arrived but are quite cheap and not as the video shows. I would like to return them and get a refund. But after reading all these comments I think I will contact my credit card company and see if they can handle this situation.

Answer 153 · May 23, 2020 at 3:20 AM

Was the problem solved after you contacted your credit card company?

Answer 154 · April 2, 2020 at 8:44 PM

I have ordered a robot vacuum but have not received it. Think I will cancel my PayPal account. I thought that I was safe using PayPal. Back to Amazon!

Answer 155 · March 11, 2020 at 12:07 PM

Zestads is a con marketing thing. I ordered a product from them and in a few days, I realized the product was miss advertised and tried to cancel the order but could not. The product was shipped to the wrong address but it finale arrived. It was junk tried to get my money back to no avail. Pay Pal was of no help.

Gary M.

Answer 156 · April 9, 2020 at 4:58 PM

April 9, 2020 at 4:58 PM by an anonymous user from: Baltimore, Maryland, United States

file a dispute online through PayPal

remove

Answer 157 · March 5, 2020 at 6:06 PM

This company is a SCAM. I was just notified by USPS and was advised to go to my bank tomorrow and get money back. PAYPAL will do NOTHING except give you the run around. GOOD LUCK.

Answer 158 · April 9, 2020 at 4:58 PM

April 9, 2020 at 4:58 PM by an anonymous user from: Baltimore, Maryland, United States

file a dispute online

remove

Answer 159 · February 24, 2020 at 11:49 AM

Bought a product shown on a Facebook ad. Ordered product. When received instructions/Terms and Conditions agreement were in Chinese. Tried to get a refund however PayPal ruled in Zestads.

Answer 160 · February 14, 2020 at 11:31 AM

I placed an order beginning of December not knowing not being advised that it’s coming from China, finally received order eight weeks later all instructions are in Chinese want to return product have no way of contacting zest ads or winter never ends or any of the other links they have I want my money back and PayPal is no help!

Answer 161 · February 12, 2020 at 1:58 AM

Scam! I Never received my drones either. I wish the companies of USA would stop letting China s***w us like this. They are all in it.. Sooooo many Complains, WHY ARE THEY STILL DOING BUSINESS HERE!

Answer 162 · March 31, 2020 at 5:03 PM

Because PayPal gets money from them. They don't care as long as they get their money. I'm going thru my bank and filling a dispute with them. They will then handle it and get my money back. Very disgusted with PayPal. Closing account immediately.

Answer 163 · February 11, 2020 at 4:55 PM

I order 2 dronex for my husband and have not seen them yet, wow, I put in a dispute with PayPal, oh lord, I guess I will not order online anymore

Answer 164 · February 10, 2020 at 2:00 PM

February 10, 2020 at 2:00 PM by an anonymous user from: Goodlettsville, Tennessee, United States

Zestads Limited is definitely a scam.

remove

Answer 165 · March 30, 2020 at 9:48 AM

They are a fraudulent company working on behalf of the Chinese. DO NOT do business with this company. I have reported them to the state department and the FBI for follow up

Answer 166 · January 30, 2020 at 1:54 PM

I ordered a laser for 214.00. I have not heard from them, onor ever seen my laser

Answer 167 · January 27, 2020 at 12:10 PM

I ordered 2 heaters as gifts for a friend, but after reading the bad reviews, I returned them immediately without opening them and have only received a refund for 1 after a long wait. I have emailed them several times with no response. They still owe me $60.00. I don't know what recourse I have at this point.

Answer 168 · January 23, 2020 at 3:33 PM

ZestAds Limited made an unauthorized charge to my credit card and sent me a package of 2 Android smart watches which I never ordered because I ONLY have Apple iPhone products! I filed a dispute with PayPal and they determined that it was an authorized purchase! This decision I totally disagree with! As a result of me filing an unauthorized charge dispute which PayPal has resolved and closed I was no longer able to do another dispute online! So I called PayPal directly to request the ability to file another dispute and they agreed that I could file one under the category of significantly different product then ordered. So PayPal filed It is feet resolution with zest adds limited and told me to wait or 10 days to get a response back from PayPal I’m feeling hopeful that I will get a refund of $95.95 for a product that I did not order!

Answer 169 · January 21, 2020 at 1:13 PM

I also have been duped by this so-called distributor. I used PayPal and started a dispute claim which quite a few people say didn't help them. Call the State Attorney General's office for starters. Make a police report then call the Federal Trade Commission. I called my credit union and because I already put in a claim with PayPal they couldn't help me until the dispute was done with PayPal. This info was given to me by the Fraud Dept. of AARP and my credit union. Hope this helps (us)!

Answer 170 · January 15, 2020 at 1:25 PM

Ordered a drone via a Facebook link. I received a tracking number after I complained. A week or so later I received a drone...used and defective! Almost $200 Canadian down the drain and this included a 1-year warranty. I have written several times to the supplier and now no one is responding to my emails. D'oh!

Answer 171 · January 15, 2020 at 7:59 AM

I also ordered 3 watches for Christmas gifts on 12/5 off of Facebook. And now 1/15, I've received nothing and can't make contact with them. As stated above the email address given is worthless.

Answer 172 · January 21, 2020 at 1:18 PM

After waiting for a delivery date by ZestAds I finally sent an email asking, "When can I expect my order?" and I got an IMMEDIATE answer telling me an attempt to deliver that SAME DAY (I emailed them) but would delivery the following day. I received the package and found the heaters to be defective and super cheaply made.

Answer 173 · January 12, 2020 at 6:11 PM

Same here, I saw on YouTube, no drone 3 weeks later

Answer 174 · January 11, 2020 at 5:17 PM

I’ve been trying to contact this company for a watch that I wanted to return. It was the ugliest rubber I’ve ever seen. For the price that they were asking for it’s not worth it. I’ve been scammed. Their email address is disputes@resolutionsupports.com cannot be sent.

Their website: toysready.com is fake. It’s a domain name that was not yet bought. I was billed for $41 and $94 with nowhere to return to

Answer 175 · January 21, 2020 at 1:19 PM

If you used a credit card call them and put in a dispute claim first. Try that

Answer 176 · January 14, 2020 at 5:46 PM

Same thing I'm going through with this trashy company out of China

Answer 177 · January 9, 2020 at 10:18 AM

The tiny heaters (warm wind machines, as noted on the boxes) are not what was advertised and do not heat anything. For $50 each, I bought 4, these are not heaters that I ordered and I want to return them for a full refund. I went to the website, there are NO Customer Service telephone numbers or even addresses to contact the company, just info to join their company and work for them, but still NO company information. Please help me to return these useless machines and get a refund.

Answer 178 · January 23, 2020 at 9:48 PM

I ordered the same "Heaters" and received 2 worthless machines. Not as advertised. I notified PAYPAL. They reviewed the complaint and told me I was denied help. Thanks Paypal for nothing. I will never pay through Paypal again with that kind of support or lack of. Also avoid Zestad merchandise.

Answer 179 · January 21, 2020 at 1:23 PM

If you used a credit card call the issuer and put in a dispute claim. This was advised by the issuer to me. If you went through PayPal, the card co. wants you to go through PayPal channels first. Call the State Attorney General's office, Make a police report too! Then call the Federal Trade Commission. This info was given to me by the AARP Fraud Dept. help center.

Answer 180 · January 14, 2020 at 5:50 PM

I had the same thing happen to me and can't locate any phone number or even a return address? these heaters are cheap c**p, the one burnt up in 10 minutes. I bought them off Facebook. I believe FB should block them from their website.

Answer 181 · January 9, 2020 at 12:17 PM

They got me for $300 in Christmas presents for my kids when I bought for drones off of Facebook of all places. Facebook should know better than not to play their videos right? How the [censored] is that happening? And then for PayPal to even allow them to use their services to get money is amazing that anyone gets away with that in this day and age!

Answer 182 · January 14, 2020 at 2:03 AM

I'm in exactly the same boat. 3 drones... Facebook advertising... used PayPal. We've totally been scammed. Contact PayPal and file a complaint!

Answer 183 · March 5, 2020 at 6:00 PM

Same thing I was told they where shipped, even got a tracking # then was told they where being held at customs. Filed complaint after complaint with facebook and three other companies that claimed they had something to do with it. I just got word from USPS that my order was NEVER put in a container of any sort and I should go to my bank and tell them I was scammed, once again. Through Paypal and Facebook

Answer 184 · January 9, 2020 at 12:17 PM

I ordered Drone X Pro on November 27th 2019 and have not received the drone yet. Tracking that was given through PayPal shows no movement since November 29th 2019.

Now I am seeing plenty of forums stating that Zestads is a scam, and appears to be the truth. A lot of people in several forums and such are reporting no products are being delivered.

Reporting to BBB, (already reported to PayPal) and anywhere else I see this company name associated with it.

PayPal will get my money back $75.92 or my bank will, either way you will not be keeping my money.

Answer 185 · January 9, 2020 at 11:16 AM

One Drone X ordered thru ZestAds on Nov 21, I have confirmation of PayPal payment but no email order confirmation nor delivery of Drone, have a shipping tracking number from the PayPal transaction to an unknown company, transaction number from PayPal. Sent email to resolution center but no response. Will be contacting PayPal next to let them handle it and get my funds returned hopefully!

Answer 186 · January 9, 2020 at 11:15 AM

I bought a Drone that cost $105.90 from ZestAds through PayPal from November 21. 2019 and seeing all the complains about them I tried to cancel my order through Paypal and they say they would look into it but on Saturday December 21, 2019 they wrote back and said they are denying my claim because Zestads told them that I had already received it and also they gave them the tracking number but to this day looking through my email files I havent seen where they sent it off, no tracking no. no receiving, they have'nt bill it them self but through Paypal. I thought through all the complaints I have seen, they would also see and more look into .

Answer 187 · January 9, 2020 at 9:15 AM

I ordered and paid for this product on 30 Nov 2019 via PayPal and am yet received it. I have had no emails as to its whereabouts or if in fact it has been sent. As it was to be a Christmas present I am grealy disappointed that it did not arrive. If you could inform me as to when I can expect it that would be greatly appreciated as I would hate to think this was a scam.

Answer 188 · March 5, 2020 at 6:03 PM

March 5, 2020 at 6:03 PM by an anonymous user from: Bullhead City, Arizona, United States

It was, we all got SCAMMED.

remove

Answer 189 · January 9, 2020 at 4:04 AM

I ordered two watches that the batteries will not even stay charged 12 hours on a full charge on either one of them. Batteries are defective.

[B1]-Qorinthz xo-Black with warranty totaling $80.95.

Please issue me a credit my account and send me the information so that I can send it back to you.

Answer 190 · January 9, 2020 at 2:13 AM

I ordered the Hokuto patch on Dec. 11, 2019, plus an upgrade of $19.95. So my total amount would be $57.80. they made two orders one for $19.95 and the other for $37.85. I did receive a package from them. It was pink rubber gloves, I didn't order that. Still have them don't want them. went through PayPal transaction numbers as follows [protected] and [protected]. please fix this and refund my money. Thanks

Answer 191 · January 9, 2020 at 1:12 AM

I ordered a Drone X pro from you on Dec 25 From FB add for $105.90 and paid for it with Pay Pal. I have received nothing from you on purchase or shipping information. I have contacted Pay Pal about this. If I do not receive my drone I will demand my money back.

Answer 192 · April 2, 2020 at 3:17 AM

Same here! I ordered through a Facebook ad, and did not receive a confirmation email or any other communication. Zestads collected my money from Paypal though. You would think with so many complaints that Paypal and Facebook would shut this scam down.

Answer 193 · March 29, 2020 at 2:48 PM

I have just ordered a drone today! After seeing the scam info, feeling like I just threw 75 bucks in the wind

Answer 194 · April 3, 2020 at 3:44 AM

April 3, 2020 at 3:44 AM by an anonymous user from: Arlington, Texas, United States

Same here with $215

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