The "Virgin Media Billing Error" is a fake and scam. Therefore, recipients are asked not to click the link in it. The link goes to a fake Virgin Media website that steals account credential, personal and financial information. If you have already been tricked by the scam, please attempt to change your Virgin Media password and contact them for help.
The Virgin Media Billing Error Scam
Billing error
Sat 11/28/2020 5:27 PM
From: Virgin Media - no_reply@mail.com
Dear Customer,
We were unable to process the payment for your latest Virgin Media bill at this time, the billing information associated with your account may have expired recently. Your service is scheduled for disconnection. We have been trying to contact you. However, we are unable to reach you.
To ensure that your service has not been interrupt, we require you to confirm and verify your account billing information with us immediately in-order to avoid any interruption on your services.
https://www.virginmedia.com/ecare-maintenance-upate1212020g1e3
Kind regards,
The Virgin Media team