The Warning Signs
Their phone line rings but no one picked up, and the only communication you can make with the site is via live chat, which isn't always online. And, their transition to a new domain just a month ago that they explained was because the old one got stolen, etc. The Support manager in live chat was very responsive and nice for the first few days when I had questions about investment. But now has shown their true colour.
They promised annual passive income and collect-able accruals every day if I deposited and that I could withdraw my daily accruals and undeposited funds anytime.
I added 0.004 bitcoin to my fund and deposited it to test. First accrual day, the profit was too small so I couldn't withdraw, therefore I added 0.5 BTC to my fund to withdraw along with my accrual. The site still didn't let me. I contacted live chat and they said there was a withdrawal limit on my account because it's new but they lifted it so promised I could withdraw any amounts I wanted from then. I proceeded to be able to withdraw the undeposited 0.5 bitcoin + accrual after. Somehow my trust was stupidly gained.
A few hours later, I sent them 2 bitcoin planning to deposit. But I wanted to test if I can withdraw it first, and as you might have guessed, no, it didn't let me gain. The live chat was online so I asked them why I couldn't withdraw and it went offline immediately. I tried to contact them the whole day through email and the day after when live chat was online again but no response, they ignored me for about 36 hours. Until today, I told them I have friends in the UK that will report this to the police, they responded that they were busy because there had been a lot of new clients(?). It's funny they were so busy with their new clients but still had time to flag and deleted all the bad reviews I wrote on Trust Pilot right after the moment I posted on that day they were ignoring me.
Basically, they said I wasn't able to withdraw because I have to verify my ID with them first since my deposit was > $10,000. As I said above, they promised I could withdraw any amounts I wanted bigger or small but after a day of ignoring me, they said I can't without verification. Also, my 2 bitcoin wasn't deposited yet, it is still in my fund along with the accruals. I don't remember reading the term where I had to go through KYC verification if the deposit is more than $10,000. They may have added that term or it was my mistake not reading it carefully. Either way, that rule shouldn't apply to me because I never deposited the 2 bitcoins to begin with. I have read about KYC verification scams and after what they did to me I don't think I could trust them to give my personal info to.
About FBC Limited
9 South Avenue, Southall, Middlesex, UB1 2AH