I need help I purchase Sterilizek and I lov it.but a misplaced the wire that goes into Sterilizek I can’t use it.can I get a replacement so I can use it again.please help me my email is joemarthaturner27-yahoo.com let me know if you can help me thank you.

I order product back in September, I received product in February Sterlizek sent me a shell gun no buttons look like a toy with just a trigger it was sent wrapped in duct tape, if feel they scammed me out of $150,00 and getting in touch with them is to no avail I will be reporting them if I do not get a response from them soon

We purchased one after a friend loaned us his. When we went to use our friends machine, it was not spraying. We went to pick up the gun to unscrew the bottle that holds the liquid and the s***w part inside that attaches to the gun totally fell to pieces.
In good faith we decided to order a brand new one so that we could return it to my friend unbroken. However when we received the new gun and fill the bottle up with a disinfectant cleaner screwed it back on and went to test it out, the bottle fell on the floor with the same s***w part broken and in pieces. We immediately within 24 hours reached out to customer service on the website (no one answers the phone) and too got the runaround stating that shipping Dept would handle it. They said they would send a replacement part? That in on its own did not make any sense. They provided an erroneous tracking number in six weeks later still have not received a “replacement part”. DO NOT ORDER FROM THIS COMPANY who does not stand behind their product!

After finally receiving my unit it will not work. There is a trigger that turns the light on but no spray. I sent an email when it first arrived but no answer back. Do not buy one this is a SCAM. I thought I had checked things out before ordering but apparently not

Same here. I ordered it and it came about a month later. I charged it. It lights up but doesn’t spray. I haven’t been able to get a hold of any customer service either. I feel like it is a scam and I am out $160. Does anyone know how to get ahold of customer service

I bought this product in December. It came broken. Since then I have sent over ten emails asking for a refund or replacement. This is now February. Nothing. Crooks. Don’t buy this product.