Is Premium Techie a Scam? See Customer Reviews

Is Premium Techie a Scam? See Customer Reviews

I just received two identical emails from Premium Techie - the only difference being reversal of the two recipients. Please see a copy of the email below. I have an FTC Complaint form open and will report them. I would appreciate your assistance in checking out Premium Techie and alerting your customer base about them.

The Email From Premium Techie

Premium Techie


Date: 2/18/2020 1:31 PM

Thank You for completing your full 1 year Term computer protection Plan with Premium Techie Support.

We thank you for your continued trust on us and we would like to inform you that your protection plan in scheduled for renewal on the 02/20/2020 Amount chargeable from the payment method on file is $799.99 USD for 5 years plan. We will automatically renew your plan and send you an invoice soon after. If you would like to review or cancel your your subscription with us you may call on our helpline number below available 24/7.

Thank You

Jason David

Finance Team TFN

Phone : 1-323-985-5562

I do not have such a computer protection plan with them, though I fell victim to a similar scheme by WEMO TECH SUPPORT a few years ago. Who knows, they may have reinvented themselves.

Here is a copy of my response to Premium Techie:


2/18/2020 5:43 PM

To Premium Techie Copy

You are a well-known scam, and I'm forwarding your email to the FBI and the Federal Trade Commission. Don't you dare try to charge me anything. I never had an account with you. I hope ladybug, who ever you are, you'll not get taken in by these guys.

I have an FTC Complaint form open, and will report them. I would appreciate your assistance in checking out Premium Techie, and alerting your customer base about them. Thanks!


Harald M

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  • August 5, 2020 at 8:29 PM by an anonymous user from: Reno, Nevada, United States

    I also received an email from a company called Premium Techie whose owner is Alan White, it stated. They said:


    This message is to inform you that the money which you paid for your computer services on

    17-Dec-19 will be refunded back to you which amounts to $ 799.99

    because the software which we provided to you has expired and isn't

    working anymore. We are not able to provide you further more service

    and as being a legitimate company and according to the windows and Apple

    mac policy we are going to refund back all your money.

    In order to get your online refund form you have to be

    in front of your computer and simply call in our toll free number (315-791-4477) .

    Our company's senior manager Alan White will be there to answer your call and refund back your

    money or you can even leave a voicemail for us so that we can contact you in your convenient time.

    Reply to this email if you do not want your refund to get cancelled or else it will be automatically

    cancelled within 7 working days.

    Note: If somehow you are not able to contact our helpline number due to busy tone, please revert us with Email. So that our officer will contact you immediately. We apologize for inconvenience due to shortage of Staff under

    this tragic COVID 19.

    Kind Regards,

    Alan White


    I called. I told them to send a check. I gave them my p.o. box and said thank you. Time will tell. I will say I do not remember them. I think it is a scam so that they can get into one's computer. I do not think a check will come. I will post if I am wrong. gh

  • July 18, 2020 at 10:30 AM by info

    "From: Support <>

    Date: 07/17/2020 5:04 PM (GMT-05:00)

    Subject: Service Renewal Notice

    John Thommpson

    Senior Manager

    1 (478) 238-0222


    Dear Robert L Shaffer,

    This email is from PREMIUM TECHIE SUPPORT and the reason you are

    receiving this email because we would like to inform you that the

    service which you have signed up with PREMIUM TECHIE SUPPORT has been

    expired so the service will be automatically renewed today and the

    renewal charges USD $599.99 for 3 years contract will be automatically

    debited from your account since you have signed a contract with PREMIUM

    TECHIE SUPPORT for the auto renewal.

    However if you don't wish to continue our services,call on our

    cancellation department number 1 (478) 238-0222 and ask for Cancelation

    Terms & Condition.

    Please avoid this email if you wish to continue with our services.

    Don't reply to this email.

    Helpline Number : 1 (478) 238-0222"

    Here is another scam.

  • July 14, 2020 at 12:57 AM by an anonymous user from: New York, United States

    I was scammed by these people in January. Now they sent me an email asking me to cal them so I can receive a refund that they'd promised I'd get within 10 working days(that promise was in January). I've reported them to BBB.YES! IT'S A SCAM!

  • July 9, 2020 at 3:25 PM by an anonymous user from: San Francisco, California, United States

    Yes, I just received the same email and they want to refund me and couldn't by check because of COVID. I don't think I had an account with them, but I have similar problems with another company. It seems like it could be a scam. Trying to figure it out.

    Nelda K.

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