Is Roselinlin a Scam: Review of the Online Store?

Is Roselinlin a Scam  Review of the Online Store?

Roselinlin at roselinlin.com is an untrustworthy online store selling dresses, tops, bottoms, linen clothing, shoes, and other apparel. Online users are advised to stay away from the untrustworthy website because those who shop from it run the risk of receiving counterfeit goods or nothing at all. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded.

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About Roselinlin

Roselinlin at roselinlin.com

Email: service@roselinlin.com

Company name: CHICV UK LIMITED

Address: Suite 31a, Philpot House, Rayleigh, Essex, SS6 7HH

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Comments 49

Aug 7, 2023 at 12:07 PM by
Is Roselinlin a Scam: Review of the Online Store?
an anonymous user from: Denver, Colorado, United States

Has anyone been successful in blocking their emails? I've done all the usual steps to block their ads and emails but they just keep coming.

Delete

Nov 18, 2021 at 3:18 PM by
Is Roselinlin a Scam: Review of the Online Store?
an anonymous user from: Edmonton, Alberta, Canada

So this a scam I want my money back

Delete

Nov 9, 2021 at 10:51 PM by
Is Roselinlin a Scam: Review of the Online Store?
an anonymous user from: Downtown Redmond, Redmond, Washington, United States

Impossible to return items that don't fit! In an email I was told that returning merchandise was very complicated, and was offered 15% of my money back.

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Sep 17, 2021 at 5:03 PM by
Is Roselinlin a Scam: Review of the Online Store?
an anonymous user from: Downtown Redmond, Redmond, Washington, United States

I got cut off. I intended to say that some of the merchanise is fine and quite pretty, but beware of returns. And hopefully, if you've order from them, you can sew!

Delete

Sep 17, 2021 at 4:45 PM by
Is Roselinlin a Scam: Review of the Online Store?
an anonymous user from: Downtown Redmond, Redmond, Washington, United States

I have ordered from Roselinlin, and although I have been happy with some items, I wanted to return about five items that did not fit me. (The sizing chart isn't at all accurate). Even though the invoice enclosed with the merchandise states "Items can be returned within 15 days of delivery date" (although "Buyer is responsible for return shipping costs), when I tried to return for a different size, I ran into a brick wall. This was the email I recieved from them:
Sorry that we only support return for a money refund.
Please note that customers must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.
Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.
Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund 【for the item(s) in question as compensation】 instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
If you still want to return the package, you should email us for a return label within 7 days, the aforementioned deadline.
You can check the return policy here: https://roselinlin.com/information/Return Policy
***Kind reminder: Any addresses on the parcel are not approved as the return address.
Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. ***
Thanks for your patience! Please don't hesitate to email us if you have any questions.
Best regards,
Lily
ROSELINLIN
Needless to say, I didn't want to deal with their complicated (expensive and lengthy) return policy. I told them to refund the 15%. I had spent approx $95.00 for five items, and they gave me a refund of $5.64! I guess they meant a refund of 15% for the entire order, not for each item. So now I have a lot of sewing to do. I have to shorten the hems on one dress and on one pair of pants; take in the sides of a top (which is too big); cut off the sleeves of another dress (as they are too tight), make it into a sleevelesss dress, (and wear a blouse under it; and disregard a third dress (which is way too short, although advertised as long). The weird thing is, everything I ordered was the same size! Yet some items are too tight, and some are too lose. I understand taking up hems as I'm only 5ft 3in, but I don't understand why some sleeves are fine, and some are too tight etc. Anyhow, in sum, some of their mrchandise i

Delete

Aug 27, 2021 at 8:30 AM by
Is Roselinlin a Scam: Review of the Online Store?
an anonymous user from: Downtown Redmond, Redmond, Washington, United States

I ordered two blouses from Roselinlin. The first one came so wrinkled, I sent an email to complain and wished to send it back. I was told I had to send it to China at my own expense! Although at the bottom of the packing slip the instructions state "Get authorization and Return Address via Email within 48 hours", also, "Receive a Refund within a Week."
The blouse is unusable and I have been billed for more than I had originally been given the prices for. The second blouse came was not the one I ordered.

Delete

Jul 17, 2021 at 7:20 PM by
Is Roselinlin a Scam: Review of the Online Store?
Barbikins from: Chatham, Chatham-Kent, Ontario, Canada

Buyer Beware. I bought (6) six garments from the online shopping ROSELINLIN website. Have to return ALL the merchandise because the material is acetate man-made chemical synthetic NOT cotton, NOT linen as described in their advertising.
Acetate is very wrinkly and highly sensitive to heat.
My order arrived wrinkly with poor workmanship (example uneven seams, unfinished hem) consequently, does not hang right, uncomfortable fit. I cannot wear it. Next step, return/refund raises red flag. Google Better Business Bureau (BBB) use word ROSELINLIN to review comments from several people who are told to ship return merchandise to Guangzhou, Guangdong Providence, China 510000 - never gets to the destination-reported losses and no cash refunds for several unfortunate people.
If you are in a similar situation, I recommend that you contact your financial institution, bank (fraud, scam dept) to dispute the transaction on your credit card or PayPal, My bank told me that ROSELINLIN return location is in United Kingdom.
I am currently asking ROSELINLIN to send me a valid, approved return shipping address to United Kingdom (NOT China) but doubt they will provide it. ROSELINLIN has applied a time clock on all my orders approved for return to China where time is counting down. I'm told when time expires, no refund. I feel that I'm being scammed by ROSELINLIN.

Delete

Jul 10, 2021 at 12:06 PM by
Is Roselinlin a Scam: Review of the Online Store?
an anonymous user from: Downtown Redmond, Redmond, Washington, United States

They lie, commit fraud and have no scruples. All their sizing is incorrect and I asked them over and over if the sizes listed were correct and they said they were. Just a horrible company.

Delete

Apr 19, 2021 at 6:26 PM by
Is Roselinlin a Scam: Review of the Online Store?
an anonymous user from: Macquarie Park, Sydney, New South Wales, Australia

You will have a extremely bad experience after you received the items you bought - poor quality, cheap made and look awful.

Delete

Mar 27, 2021 at 6:06 PM by
Is Roselinlin a Scam: Review of the Online Store?
an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

Advertising as Cowsgirls on Facebook as well Report to BBB

Delete

Jan 27, 2021 at 2:25 PM by
Is Roselinlin a Scam: Review of the Online Store?
an anonymous user from: Highlands Ranch, Littleton, Colorado, United States

Advertising on Facebook as Zolucky

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Is Roselinlin a Scam: Review of the Online Store?