Is RangeXTD a Scam? Review of the Wifi Booster

BEWARE BEWARE! SHADY COMPANY!** I sent a string of emails regarding my desire to return the unopened product and requesting shipping return info and address, and I received no assistance whatsoever. I reported the issue to the Better Business Bureau and the company did not respond to them either, so now there is a case and it will be reported on for 3 years. I am now going to attempt to pursue a dispute through PayPal. Companies this fraudulent shouldn't be allowed to operate!

remove

I never completed the order due to all the pop ups. I repeatedly canceled the offer. No response today I get a tracking number.

remove

Habe 2 Stk. mit diesem Super Rabatt bestellt. Tage danach kamen immer wieder Emails für

eine Bestellbestätigung.Hatte plötzlich das Gefühl, dass ich dadurch nochmals alles

bestelle was die Fa. will. Rücksetzen der Menge im Warenkorb ist nicht möglich. Unerwartet

habe ich 2 Stk. erhalten. Auf meiner Kreditkarte wurden bis jetzt ca. 370.- Fr. abgebucht! Für was auch immer? Das Post Zollamt hat mir eine Aufforderung zugestellt, für eine

Sendung den wahren Warenwert zu deklarieren und die Verzollung zu übernehmen. Leider habe

ich keine Ahnung um was sich diese Lieferung handelt, noch wer sie zugestellt hat. Meine

Kreditkartenfirma habe ich angewiesen die ungerechtfertigten Buchungen zurück zu fordern.

Mal schauen! Weiter Emails habe ignoriert und gelöscht. Zum laufen gebracht habe ich

noch keines der Geräte. Die Inst. Anweisung in englisch kann ich nicht gebrauchen.

->

I ordered 2 pieces with this super discount. Days after that I kept getting emails for

I suddenly had the feeling that I had everything again order what the company wants. Resetting the quantity in the shopping cart is not possible. Unexpectedly

I received 2 pieces. So far, around CHF 370 has been debited from my credit card! For whatever? The post office has sent me a request for a

To declare the true value of the shipment and to take over the customs clearance. Unfortunately I have

I have no idea what this shipment is about or who delivered it.

I have instructed the credit card company to reclaim the unjustified bookings.

Just take a look! I ignored and deleted further emails. I got it going on none of the devices yet. I can't use the Inst. Instruction in English.

remove

Gotta be a scam. I was placing an order for 2 and the website kept taking me to different products and "special deals." I had entered my Visa but did not complete the order because it started to sound fishy. There was no way to back out such as reduce the order to "0". I left the site without completing the order. I got a couple of "please complete your order notices from them saying they were almost out of items and I better complete the order right away. Now I see my visa was charged with THREE units before the "please complete your order" emails. So they acknowledge my order was not complete but charged me anyway (and for 1 more). I sent an email to their site - no phone number I could see- but so far all I have is a email for Google saying there was a temporary problem connecting to their site and they will keep trying for 48 hours.

Wouldn't I like to meet these people!

remove

I ordered one and ended up with 4 as they played with the order. They say 30 day return but no details on how to do this and no way to return them.

The ones I have cannot even fit my plugs.

TOTAL SCAM!

remove

I wish I had found this before ordering. I have tried to get this product to work both using the WPS button and also manualy and neither work. I expected this unit to extend my wifI signal to an external camera with a slight drop in speed but not a drop from 30mb to 150k which is c**p. I have sent the speedtest results to them but I do not expect any response judging from the other comments here. I will investigate getting a refund from PayPal.

remove

I was recently scammed by this site and paid money for the rangextd booster but never got an acknowledgement nor the booster.

I tried emailing them several but never got any reply.

remove

It’s a scam. Got ripped off and they email a generic response.

remove

I ordered this unit on October 15. 2020 We have been on the phone with them at least 6times and have gotten nothing solved... we have come a conclusion that this company is a scam and we will probably never see the unit... they didn’t have a problem taking my money out though... LESSON LEARNED never again...

remove

Ordered 2 for different locations. This product sucks. Not happy with it at all. I’m Going to call help desk to see if there is something else I need to do.

remove

I purchased and setup RangeXTD according to directions. It DID work, however, all the lights are blinking rapidly. I reset the device and re-setup as per instructions. All the lights keep blinking rapidly. The device does connect to the router but the flashing lights drive us crazy as they do not stop.

I called the customer helpline, but only got a recording. NO HELP THERE.

There is no chat button on the website.

Anybody else have this problem?

remove

I ordered one of these on aug 17, they charged my debit card but never shipped the product. I have been uable to contact them. I have been ripped off.

remove

It appears we all bought during the same time period. Like everyone else I can not get mine to work. Guess I've been duped during this pandemic. Buy at your own risk! It look so promising...

remove

Thank you for the reviews.

I was about ready to order one as a gift.

This company should be put out of business

remove

They're a scam alright. Bought one in spring during the COVID shutdowns - took me months to get it. Should have known it came from China. When I opened the box, I knew I had been scammed. The device looked cheap, like something you would buy at Dollar Tree. Set the device up, and it did nothing to improve my download speeds. I contacted them and told them it did not do what they said it would. They offered to refund me 15% of my purchase price. I declined and requested my money back (they supposedly have a money back guarantee). Well after haggling with them for 2 months, I finally turned it over to PayPal for resolution. Next contact from the company was to offer me 20% of my purchase price back and...get this...they advised I "keep the device and "gift" it to a friend". Yeah, like I'm going stick a friend with a useless piece of c**p. Don't do business with this company.

remove

Not sure if they work or not. Checked my download speeds before I installed and after and they were the same. I sent question to the support link 2 times and never received a reply. How do you know if you are getting a benefit?

remove

Don’t buy these things. I bought 3 and could not get them to work. I hired a geek to come to my house. After a couple hours, he got the TV working, but just a little bit. About 30 seconds then it would buffer, over and over. Should have got him in the first place. He’s coming back with an extender that he uses and guarantees will work. I’m going to try to send these back for a refund. I know, good luck with that..

remove

I purchased a Wi-FI booster on August 11 from Range XTD and was notified of shipment on 8/13. The charge was posted to my credit card on 8/24. I have not heard anything from the provider and when I tryto use the tracking number to check on it I receive a message TRACKING NOT FOUND. Can someone please advise me of the status of my order or advise how to obtain a credit?

remove

I used paypal to purchase 1 unit. Something triggered in the back of my mind so I went back to their website and contacted them through chat. After I gave them my email address and explained some circumstances, they refunded my money back into paypal. I logged into paypal and saw the refund go through. Have no idea if the product works, but was satisfied with the response I received.

remove

I purchased 4 of these devices and ran into the blockades. The emails to the info address go to a dead end "cant find" and also 'support@buyrangextd.com' goes to a dead end email.

I have not been able to reach anyone with this company as they claim they are all sold through the manufacturer. Their web site is there but no response from there either.

Thanks

Location: Fredericksburg, VA, USA

PS. I just wanted a link to the supposed Firmware update file.

The first unit set up and works but the second one it all turned to C**P!

remove

I purchased 4 of these devices and ran into the blockades. The emails to the info address go to a dead end "cant find" and also 'support@buyrangextd.com' goes to a dead end email.

I have not been able to reach anyone with this company as they claim they are all sold through the manufacturer. Their web site is there but no response from there either.

Thanks

Location: Fredericksburg, VA, USA

remove

I could tell the ads were incredibly dicey, but I was looking for a solution to get my signal stronger since everything comes into the house via my basement.

Was skeptical all the way and found my way here for confirmation - the fake number associated with ransomware was all it took - i'll just try to set up a mesh wifI system instead...will cost like $300, but I have the backing of my company's IT dept in the quality of signal.

remove

DO NOT BUY! I regret being SCAMMED into buying this device. Even worse, I bought the "3 for" price of $125. Wish I had read these reviews before falling for this OUTRAGEOUS DECEPTION. DO NOT BUY!

remove

For those who may have purchased the RANGEXTD and can not get it connected, here are a few clarifications on the instructions.

(1) Set mode switch on your RANGEXTD to "REPEATER", if you want a wireless connection to your router. (2) Plug in your RANGEXTD and turn it on. The lights on your RANGEXTD will start to flash. This is expected.

(3) (I have a Netgear WiFI router) Find the button on YOUR router that allows it to find other network devices, like remote printers. While the router is in that mode, press the WPS Button on the RANGEXTD for 6 seconds. This should allow your router to find the RANGEXTD. Your router should reset itself after a minute or two. The lights on your RANGEXTD should stop flashing. If it has not stopped flashing, repeat the above.

(4) Now the RANGEXTD should be listed with all of the other internet networks (secured and unsecured) in range of your computer, phone or tablet. (5) Click on RANGEXTD to connect. (6) Open a browser on your computer or laptop. In the field where you would enter "http" addresses (the instruction sheet calls it "the address box"), type and enter the IP address given in the instructions. (7) Then you will see the "login" screen.

(8) Now, follow the rest of the written instructions that came with your RANGEXTD.

I have no idea if the RANGEXTD truly extends the range of your router. I purchased one to increase internet access speed. I can tell you that it did NOT increase my internet access speed. In fact, the RANGERDX is slower than the access speed I already have.

I hope above allows you to connect your RANGEXTD so that you can judge for yourself if it was worth the money. I give it a DO NOT BUY. Purchase an extender from a place like Best Buy, Amazon or Walmart where you can return your purchase, if you are not satisfied. I am pretty sure that I will NOT be able to get a refund on my purchase of the RANGEXTD.

remove

OK. As promised, I am telling about RANGEXTD, after I received it. After I got it to connect to my router and to the internet, I found that it does NOT increase my internet speed. In fact, my internet speed is faster without it. It is definitely as DO NOT BUY. I waited from April to July to received the RANGEXTD, only to find that it does not work. I have no doubt that efforts to get a refund will NOT be successful. If you want a range extender, purchase it from a reputable outlet like AMAZON, Best Buy or Walmart. I would stay away from those adds that flash up in places like YouTube, which is where I saw the RANGEXTD advertised. Live and learn.

remove

So mad at myself for falling for this - Range XTD - total scam. Just glad I didn't buy more than one. Do not. I repeat, do not fall for their lies - Even when I opened the instructions, I could tell right away because of the poor English. Total losers riding on hard working Americans. Hope they get theirs sooner rather than later!

remove

I just received the 1 unit I ordered today. Somehow I managed to order just one unit. However, the setup instructions are not well written, it lights up and blinks but does not appear to be boosting my signal. They say that it has to have 3 "receiver strength"lights lit for it to work, I placed it one floor down from my wifi/router, and it only shows one light. If I place it next to my router to do setup, how can it extend my signal from the same spot as my current device. It's frustrating to setup - I haven't succeeded yet, and there's no return address or info on how to return the RANGEXTD. GLAD I ONLY BOUGHT ONE, and if I had checked here first I could have saved myself this problem by not buying this device. They have no help address, I am about to try their phone number, but it's not looking good so far...

remove

Ordered Range XTD

took 2 weeks to receive.

Instructions not overly helpful.

finally was able to get system set up to boost signal, which it did do... however

when you try to log into the website to secure the network...web site will not come up and network remains unsecured.

So the booster does work but unable to secure... not good

DO NOT BUY!

remove

I reported this scam company to the BBB, FBI, and Digitpol, and I suggest anyone that has been ripped off by this piece of c**p company do the exact same thing. Phone numbers? Fake. Refunds? Only when you receive the worthless junk product, then pay for it to be returned (to a completely different state so you cannot use the free return method of "Return to Sender"), which is a scam in its own right. And then "if" they receive it (their words, not mine) then they will eventually get around to maybe refunding the cost for the unit minus shipping. Maybe. (Read below, it's a complete gamble for getting a refund or even receiving the crappy product.)

I want to place my hands around the neck of the company's owner and everyone else even remotely involved with this piece of c**p company. Email them. You'll be offered a discount for a product you most likely won't even receive. The website is where the scam begins. Place an order and attempt to get to the final cart for order confirmation. You won't be able to because it attempts to offer you two other worthless products at a discount to add to your order, but you can't decline and get past these screens to the final cart. I tried to hit back browser and was shown a completed order. And that was when I noticed the scam (the adding of products and not being able to advance past them) and I quickly realized I was a victim of fraud. I immediately, and I mean instantly, emailed their so-called customer service department demanding a refund and that's when the BS started to really flow. You can't call them because the numbers listed are all BS. And refund requests are basically laughed at by each and every employee. They email you telling you that they can't refund your money because the order has already shipped. BS! Orders ship in less than an hour at 7pm on a Friday? Ya, this is nothing but a scam, folks. Beware. Warn anyone with ears. Prison is the only place for companies like this. But white-collar crime is okay in the USA. Especially when the company is located in Hong Kong. They deserve nothing short of a firing squad. I will never order online without spending a lot of time researching (and attempting to actually speak to someone in person first) the so-called company. This is the very last time someone steals from me without repercussions. All the publications that have posted fake reviews for this scam need to be prosecuted as well. They are just as much to blame as the actual worthless company. Range XTD is the devil in my book.

remove

Wow, wish I would have found this earlier. I ordered and am trying to cancel, but apparently that is not going to happen. No answer when I call and no response to email. what is wrong with people? Lesson learned I guess.

remove

I was ready to order also. Thanks for your important information on this scamming company!

remove

I was about to order and decided to check reviews and so glad I did What I have learned about purchasing online is always check reviews and use Paypal or similar. NEVER GIVE YOUR CARD DETAILS TO ANY SUPPLIER!If they don't take Paypal you will most likely be scammed.

Peter H.

Sydney

Australia

remove

My RangeXTD arrived today. I had just sent "support@buyrangextd" a notice that I was going to the authorities about the way they are doing business. Today I acknowledged the arrival on my purchase and informed them that I was going to update my comments on this website. (I did NOT mention this web address.) I also made a sincere appeal that they do a better job of communicating with those of us who are still waiting for our purchases to arrive. Many have lost jobs and are quarantined at home. We do not need the additional anxiety of feeling scammed.

I will write another comment, if I am happy with the RangeXTD. I try to make it a habit not to write negative reviews. I simply do not make any further purchases. I made an exception here, because I waited from the middle of April, 2020, until today, July 29th, 2020, to receive my order. If you are in a hurry to get an internet range extender, go to a local electronics store. Else be willing to wait months, if you order the RangeXTD over the internet.

remove

I have two of their units that will not work for me. I have tried e mail 4 times to different e mail addresses, with no reply. I have tried to call 3 times, and have either been hung up on, or no answer. I have gotton on the chat line, and as soon as I ask about getting my money back, they don't want to chat.

remove

As an update to my two previous comments, I received an email on July 20th saying, "Good news, your RangeXTD Wi-FI Booster was shipped on July 3rd." A tracking numbers were sent with the email. It is July 28th and I have not received anything, plus the tracking numbers DO NOT WORK.

I have informed RangeXTD that I am documenting my experience with them on a scam warning website and that I am only stating the facts and nothing more. However, I noted that I could not recommend that anyone purchase their product or do any business with their company.

If I should receive the items I have purchased, I will let you know what I think of them. However, do not hold your breath while you wait. It is sad that we have to deal with people like this. It makes it difficult for honest enterprises.

remove

I am so glad all these posts were noted! I was about to order. I have had surgery back in 97-99 and now I am checking all the reviews real and using legit services like Amazon not walmart!.

remove

In the messages box of a site linked to this, it looked like it was in FaceBook. However, there is no Facebook plugin sign. This and its affiliates are fake, yet Google and Facebook does not identify them easily.

remove

Yup, it's a scam. All the "reviews" have tiny print that indicate that they are advertisements (wish I'd read them more carefully before I bought mine), you cannot comment on the reviews (in spite of there being more than 50"this is great" comments posted) and this is the only place that I've found to post a legitimate review. I did, after a lot of work, manage to get my TV to find this "booster", and my streaming video locked up just like it did with my regular WiFI, with perhaps an extra 5 minutes of streaming. Plus, the password has to be RESET every day, which means resetting the device through the tiny reset hole, logging on to the computer, connecting to the device, going to the repeater webpage, logging in and resetting the password - about a 10 minute operation that's not worth it for an extra 5 minutes of streaming. The e-mail address is a dead address - get the old "Delivery status notification" for 5 days,indicating that the e-mail could not be delivered. Although they claim that you can send it back if you are not completely satisfied, but with no address anywhere on the "English is not my first language" instruction sheet, a dead e-mail address and a phone number that's never answered, there is no way to send it back.

remove

Yip fell for this Hook line and sinker, payed

Shipping & Handling: $0.00 Total: $14.99 WiFI USB repeater

Shipping & Handling: $8.95 Total: $58.90 WiFI booster

Shipping & Handling: $0.00 Total: $9.99 lifetime warranty

So a total of $92.92 instantly removed from bank and confirmation emails of payment sent within minutes, but been 4 months now and you guessed it, NO PRODUCTS!

Don't give your hard earned money to RangeXTD Wi-FI Booster scammers

remove

I have tried to contact this company they were quick enough to take my money. I have no luck emailing them no reply to date.

remove

I purchased this last week. I never received the email confirmation, but they did debit my charge card. They texted me, asking me to purchase more from them.

The delivery date was supposed to be July 7, 2020.

NOTHING ... This is what I have NOTHING.

This is a scam.

remove

Want to express my negative opinion for the RangeXTD. Read the website and apparently the fake comments on how great it was that you are now indicating. Bought it because it said NO HASSLE RETURNS. My account was charged for the booster and then an international fee! I did call them and they said it would be shipped from the U.S. so why the international fee? When I received it my husband said that it would not do anything for our internet because our house is too small (I didn't realize that). I said I would return it because the website said NO HASSLE RETURNS. Well that was not the case. I said I wanted to return it and get a refund. The usual reply "well we are sorry that you are not happy with our product", blah, blah, blah. What we will do is offer you a discount for the product and I could feel free to give it to a family member or friend for free! No, I would just like a refund. She finally said o.k. and that she would send me an email with the return address to send it back (shipping back is on the customer). Got the email and proceeded to go to UPS to mail it back. Well, UPS's system DID NOT SHOW THE RETURN ADDRESS AS BEING VALID! It would have cost $12 and change to mail it back to some scam address and I would never have received the refund. Obviously I said forget it and chalk the purchase up to a loss. I wanted to say something else but they won't post the comment if I am not respectful. Well, what about the company not being respectable?

remove

Rangextd

Order # 108405572

order date 2020-06-21

order total 113.87

I ordered it and no sign of tracking...

remove

Love you and your web site! Keep up the good work helping those of us who may be getting ripped off by yet another scammer!

Hugs and kisses!

remove

thank for this post... it is bad aka didn't do my homework on this device ... you can't even connect to the website

and it truly has a very week Internet connection I would truly pas this information on

remove

As promised, I said that I would correct my previous post if (1) received my order or (2) spoke to someone about my order or (3) got a response to my email. Well, I finally spoke to someone on the phone today. It was explained to me that the Range XTD will be back in their warehouse on June 19th, 2020. After that time, it will be packaged and a tracking number will be sent to me via email letting me know when it will be received.

I had to wait on the phone almost 8 minutes before the option to talk to someone, about an existing order, became available. I never received a reply to any of my emails. However, I gave the customer service representative a good review. I did not want her to be blamed for the issues I had with the company for which she worked.

I will write a comment about the Range XTD once I receive it.

remove

I ordered a RangeXTD back in April 2020, and have not yet received my purchase. Emails go unanswered and phone calls are a recorded message saying all support operators are helping other customers. I have to give this a DO NOT BUY! I purchase items over the internet regularly. This is the first time I have had this experience. Something is not right. If I should receive my purchase in the future and am satisfied with it, I will definitely write again to retract any incorrect information I have posted. If I should receive it and am not satisfied, I will post that as well.

remove

I bought two WIFI Boosters a while back and they are no better than any other of the shelf booster and these appear to be just a copy. probably made in China. John Mc

remove

I received a refund?

remove

Has anyone who purchased the Range XTD

remove

Same thing happened to me. Ordered on 4/29/2020. Received my confirmation and my payment was processed 2 days later. Still have not received my order. Called on 5/21/20 and the person I spoke to was not very helpful, just telling me that I would get an email when it was shipped which could take up to 15 business days to ship. Told him the confirmation says "Orders can take up to 7 days to deliver. We will email you a tracking number once your order has dispatched so you can monitor your delivery progress." I am about to report them to Better Business Bureau if I don't receive order soon.

remove

I ordered on 4/20/2020. I called customer service today & they still can't give me a tracking number. Agent said it's because they have to make sure product passes quality control. My reply to her was shouldn't that be done PRIOR to customers purchasing products. I couldn't listen to anymore excuses & lies, so I hung up.

remove

It seems to be a scam. Can't get any communication out of "customer support". I have not received the product or refund. Don't fall for this and save yourself some money and headaches.

remove

wifipodpromo.com is another fake store being used.

remove

it's a scam, pottstown pa

remove

Yes...Range XTD is a SCAM

Don't trust them!

remove