Is Theshyl a Scam? See the Review of the Online Store

The Air Pods they sell are trash. They don't connect to your phone properly so the sounds comes on and off. I have been trying to get a refund and return authorization for weeks. They finally return emails but with broken English saying they would give a 5% refund and I can keep the product. I reply "they don't work I want 100% refund and will return them to you". Then they offered 10%, then another email 10%. They also say I can donate them to a charity. Why? They are just waiting for me to get tired of emailing and then go away. They charged $75.99 for these knock offs. They use advertising that uses the Apple logo but that's not how they come. AND AGAIN,...THEY DON'T WORK! DON'T GET SUCKED INTO THEIR INSTAGRAM AND FACEBOOK SCAMS!

They should be shut down.

Yes I purchased these Airpods from Website. It took over 30 days to get with multiple emails. They are of very poor quality and do not work. I tried to return but, they keep making excuses as to how the product looks in the case. It just doesn't work or hold the audio. I paid over $75 for the PRO. And they are trying to refund me me $10. These guys are fake and I made a poor decision trusting.

If you get the airpods you will find they are counterfeit and are very poor quality.
Take care, dont use them and raise a complaint with Paypal

I was also scammed by this outfit! I ordered two sets of Apple AirPod Pro earbuds on April 21, 2020. Today is June 6, 2020, and no items have arrived. They use PayPal for their transactions and the funds were almost immediately deducted from my bank account. When my bank listed this company as being a Chinese company I knew right then I was sunk! I tried to cancel the order right away but was told it was too late. I guess I’m one of those suckers that are born every minute!

Contact your credit card company and tell them. They will assist even if Paypal will not.

It seems I fell for it. I ordered a pair two months ago and they still have not arrived. They ask me to be patient but really come on. I wish I had researched them before I ordered it. I guess I'll have to consider it stupid tax and move on. Good thing I use a card I has since closed.

I purchased Apple AirPods, but they were fake. The company said that they were real, so I called Apple Inc. company to asked. They told me that real Airpods has serial number on them. Luckily I own a real AirPods to compare, so I took both pictures and sent it to the customer service, but they suggested to keep them and refund $3.00. It was insane. We went back and forth about 10 more times, but the company does not accept full refund because the profit is low and shipping costs a lo.t. I called my credit card company and filed a claim. I hope that this case will be solved soon. I kept all emails and took pictures including receipt saying Apple AirPods. The instruction sheet says “Ear Phone” instead of AirPods, which is telling that their products are not AirPods. Please file a complain and wait the result patiently. I will not give in this nonsense company in China.

I ordered and received a set of Airpod Pros. They have not worked properly since I received them. They will not stay connected and cut in and out. The controls on the pods do not work at all. I sent three emails requesting an exchange or replacement. They have not answered an email yet. Stay away from this site.

Product did not work correctly. They offered an $8 refund on an item costing $75.99. This company is not reputable. DO NOT do business with them.

Not Apple. Garbage

I ordered Apple airbud pros. That was months ago and i have received nothing. I asked for my money back and they keep saying relax your product is coming. this is a scam company and i warn you not to use these creeps.

I am also the recipient of bogus AirPod Pros. I have received the same email about the products being original and “very hot.” The products do not have any serial number and the instructions refer to the unit as Headphones Pro, not AirPod Pros. There is no Apple reference anywhere on the product. The sound cancelling feature has never worked.

They also initially offered $2 refund upon my complaint the product was not an Apple product as advertised, then upped it to $4, and then $6!

They insist upon me paying to ship the item back to China before issuing me a refund. This, despite advertising that they were based in and shipped from the US. There is a return address on the package my earphones came in of “Jon” - 2352 Bent Creek Rd., Auburn, AL 36830. This address is an Exxon gas station per Google maps! Obviously, I do not plan on sending this back to China and having to deal with Chinese customs and who knows what is going on at this Auburn gas station!

I have contested this charge with AMEX, which is still investigating.

I ordered air pods for my son. Within one week they stopped working. I emailed the company no reply, and the number listed is not in service. I don’t know what to do. We all work hard for our money specially now with this pandemic risking ourselves , and this kind of people doing scams

I bought two sets of allegedly “Apple” AirPods through this site, but have only received the one, so far.

I have emailed them asking for a refund, as they are clearly not manufactured by Apple, so not as advertised. Furthermore, they don’t connect to an Apple iPhone 11.

So far, they have offered to let me keep them for a $4 refund! There is a returns address on the packaging, but I’m reluctant to send it back there as it will no doubt disappear into the ether! Thankfully I bought these using my AMEX, so should be good for a full refund if I receive no resolution from TheShyl.

They have a phone number listed on their website "Contact Us." I've tried calling, but the number is not in service. That should tell you something. I also emailed the email listed two days ago, still no answer.

Got an email answer, seems sketchy (misspellings, form letter but my name on in it, etc.):

"Dear，
Our products are original, don't worry.
We sell this product very hot.
Welcome to order
Sincerely"