Best Xtoay is a Scam and Fake Lego Online Store

May 15, 2020 2020-05-15T13:56:52-05:00
May 15, 2020 2020-05-15T13:59:15-05:00

Online Threat Alerts (OTA)

Best Xtoay is a Scam and Fake Lego Online Store

Best Xtoay at best.xtoay.com which claims to be a Lego store is a fake and scam. Online users are advised to stay away from the untrustworthy website because those who shop from it run the risk of receiving counterfeit goods or nothing at all. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded.

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About Best Xtoay

Address : Russell Pl, Brighton BN1 2TF, UK

Phone : +44 1273 772688

Fax : +44 1273 772688

Hours : Mon-Fri: 8:30am-7:30pm; Sat-Sun: 9:30am-4:30pm

Email : office@customerservicesglobal.com

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Comments 3

Aug 4, 2020 at 8:27 PM by an anonymous user from: Rahway, New Jersey, United States

I wish I had saw this first. I just went through a 5 month ordeal on ordering a product from them also and it got me so frustrated with them. DO NOT ORDER FROM THIS COMPANY.

Jun 20, 2020 at 11:51 AM by an anonymous user from: Fishers, Indiana, United States

I too fell victim to these con artists. They were having a flash sale a few weeks ago on Lego sets, so I ordered two. Similar story to the one above - I was getting shipping updates when the package left China and arrived in New York. But when the package arrived at my house, it was a fake pair of GuccI glasses, not the Lego sets.
I contacted best.xtoay.com through a Service 5 email address and requested the correct merchandise be sent. They said they were no longer in stock and offered some other products that weren't Legos that cost 4 times what I paid for the original items. I then requested a full refund back on my card and was told they will refund 35% of the money I sent, which I'm pretty sure I will never see. I have reported them to the USPS Postal Inspector as a fraudulent company.
DO NOT ORDER MERCHANDISE FROM best.xtoay.com! I should have known the deal was too good to be true. Hopefully, people can learn from my mistake.

Jun 16, 2020 at 12:52 PM by an anonymous user from: Marana, Arizona, United States

It's a scam :( I ordered 5 LEGO sets and was really really excited about the price I paid and in getting them :( I checked my email and shipping status every day waiting for them to arrive :( Everything looked legit :( I even ordered a few more items 1-2 weeks later because everything was tracking via the email updates they were sending me :( The 'shipment' came and I received a small bag or 3 dress socks (worth $10) instead of 5 huge LEGO sets (worth >$500, that I paid $85 for) - :( That's when I noticed online that this 'looks like' a scam - and I can confirm that it definitely is :( I called my credit card company and they are trying to help me with these fraudulent charges :( I still don't get why they sent socks when I clearly ordered LEGO's and they confirmed shipping 5 LEGO sets? :( Hope this helps you steer clear :( I learned my lesson: Facebook does not filter scams from my feed :(

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