Is Ninacloak a Scam? Review and Complaint

I AGREE! DO NOT BUY FROM NINACLOAK!
I am having the same trouble as others have commented on. I emailed for a refund on items that didn’t fit based on their size guide, the sewing was substandard, or the material was cheap and incorrect according to the details. They keep emailing me back asking for the SKU number for the 5 out of seven items I want to return. There are no numbers on the individual packages holding the items marked as an SKU. Most of each of the items clearly had new labels covering the original ones. I went back and found each item on their website,and gave them the product number listed for each item, and still no go. Yesterday, I wrote them another email and saiid I have a copy of my original order that has a picture of each item. My descriptions have been eloquent and accurate down to color and size. It seems to me that this should not be the rocket science it’s turning out to be.
And also, like other’s complaints, it took nearly 7 weeks for the items to arrive, and one has still not shown up. I doubt my order will ever be resolved.

NinaCloak: DO NOT be tempted to buy from this company, or their alternate named sites! I purchased 14 articles of clothing, represented to be linen or linen cotton. I used their sizing guide and descriptions to be as careful as possible in correct sizing.
- not one single item was sized properly. To fit into their sizes you would need to be either a child size or stick thin with no feminine curve.
- not one article was fabric content as advertised.
- the company does not honor advertised return policy. Not at all.
Other: the first email I received after ordering was to inform of extended shipping delays. By week 2, the company sent me another ‘order delay’ email, and an offer of a discount on future orders. The day I did receive my order (shipped in a plastic bag, with air pushed out) I examined several items, knew immediately the sizing and fabric content was wrong, and began my return process. After a delay in response from them they emailed offering me to keep the order and receive a paw dry credit. When I refused and pressed for return authorization, the next email raised the credit by $10, and still retain the unwanted order. I refused. I pressed for refund and return authorization. Finally, after a ridiculous number of emails, I received the return address. However, even with confirmation of receiving my return, they still refused refund. I finally had my credit card company intervene. They received no satisfaction from NinaCloak, and therefore reversed the charge.

Please don't buy anything from this company!!! I ordered two shirts in December. Finally received the order late January. one was two sizes two small ans the other was not even what I ordered. their solution? give me a store credit..... so they will not refund my money or send my what I ordered. now they want me to pay postage to return something I never ordered. so I will have paid for the shirt, original shipping and return shipping for something I never ordered..... Save yourself alot of problems and buy from a reliable company. Ninacloak is the absolute worst company I've ever dealt with!!!

Did you get an address for where to return items?

Yes

Need a return address