01179296918 HSBC Scam Text and Letter from Business Review Centre

Can I just say I also after reading these comments thought it was a scam so rang the bank and asked. The lady could not find any info about the letter / cheque I had been sent but once I have her the account number it relates to she confirmed it was not a scam and is genuine

I have just received a letter today with a cheque attached to it. No communication beforehand whatsoever. The cheque looks very different to other cheques I have received in the past. Will take it to my bank next week and ask them if it is genuine.

Further to my earlier posts, today had a payment of £50 into my Account of £50 entitled ‘REDRESS PAYMENT’.
Timescale involved fits perfectly with the original letter sent to me. Hardly earth shattering amount but still nice to receive!

I received a letter but to a previous address. I called the number on the letter after being suspicious of the website. I couldn’t complete over the phone so I called HSBC directly on their 0345 number and she brought up my details ( I am no longer a customer of HSBC) but she reassured me the letter is genuine and I have completed the online form.
People are right to be suspicious but if you’re ever unsure always call the company directly before completing anything.
Look forward to receiving the refund

It's genuine. I work in IT and can confirm the link in the letter goes to a page on the actual HSBC website, which is signed, secured and verified. The letter went to an old address of mine and was redirected to my current address. The third-party site is a very well known method of digital signing documents. Don't panic!

Rubbish, total scam!

Why would the bank ask you to to complete a online form with your banking and personal details? They already have them. If in doubt, ring the bank on the number you already know to be correct. Banks do NOT work with online forms like this, and scammers are very clever. They can easily produce letters that look convincing. The banks have more sophisticated methods than this. Also just ringing certain premium-rate numbers can give you a hefty phone bill - especially if you've waited a long time to be connected. Give it a wide berth!

It was a real letter! I had one & thought the exact same thing, so called HSBC on the number on their website and they confirmed it was from them🙂

Further to my earlier post, the number on the letter was answered when I rang just now. Gentleman confirmed it’s a refund of some historical charges on Accounts that were unfairly high seemingly. The money will appear shortly but saying 28 days as standard. Don’t think it’s PPI levels of refund but we’ll see...

Received the same, letter says been identified as due a payment. Rang the number on the letter, but no reply (Just rang out, no recorded message etc) so rang HSBC general enquiries. Advisor said that he could see a letter had been sent out, but couldn’t see it’s content (Did mention he was working from home due to current Covid-19, and that some stuff isn’t accessible for obvious security reasons), and tried to put me through to the ‘Business Review Centre’ but no joy as the number was busy. Will try again today.
Link in letter appears genuine when you use it. Secure/Padlock, and allows you to access main HSBC site etc.
Interested to see what it’s all about...

I just received this letter immediately I was suspicious so I googled the number on the letter and went to their "website" and this answered my questions. What is wrong with people and what is most concerning how did they get my details