Is Frillent a Scam? See the Review of the Online Store

I ordered a rug from this company. It looked like a nice rug with fuzzy nap. When it came it looked like a screen printed indoor/outdoor carpet. I went through Paypal to get a refund. It would cost $60.00-80.00 to send the rug back to Hon Kong and I could possibly get a shipping refund of $30.00. It involved filling out a customs form. I will never buy another thing from this company. Their photos are altered and the stuff is junk!

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I ordered a throw featuring owls for a birthday present. Took weeks to come. Very cheaply made had a strong chemical smell. When grandchildren saw the garish colors and creepy owls, they were scared of it. Wanted to send it back and exchange it for another with Golden Retrievers, but no return address, no paperwork.

The second throw I'd ordered before I was aware of the no communication or address of the company, did come about 3 weeks later. Same cheap quality, awful colors and it WAS NOT at all what I had ordered.

Just happened to see the site exposing scams and of course Frillent was on it. Will try to get money back from credit company, but this will be the last thing I ever order from an online ad.

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Yes, I ordered comforters set in April I just received one set cant get in touch with any to refund my money, I'm p****d off to the fullest please do not order from Frillent. How can I get my money back or is there a phone number I trust no one anymore.

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I ordered a bedding set, quilt and 2 shams. I finally received my order 8 weeks later. Not even close to what the picture advertises! It was poorly printed (c******d across the fabric). The design was turned sideways to fit on the shams! The pillows wouldve had to be laid standing up on their short side. No invoice or return address. Now I go to the websight and it wont even open past the homepage. I am furious! I cant find any recourse avenue! DONT THROW AWAY YOUR MONEY AT FRILLENT.COM

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I was ripped off over $120.00 for a quilt. Contacted several times and I keep getting answers by different names. The tracking number worked but, keeps showing the product is in Brooklyn NY. it has never changed. The last contact received said the shipping would be updated in few days, not contact since. Send the last email saying, I contacting Federal trade commission and bank. Of course no reply.

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I ordered a rug April 5th, it gave me a tracking number that won't go through, I have sent numerous emails to them and no reply! My account was charged the amount I was supposed to pay, it is now May 20th. I have given them time to reply, so now I'm going to take action against them. DON'T ORDER from this site! A Scam!

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Oh, yeah. They answer, they tell me the quilt I ordered in March 2020 was “shipped” in April. They give me a tracking number, that is recognized by FedEx, which says shipping information was requested by the shipper in April, but the goods have not been delivered to FedEx. It’s May 16, 2020. I don’t believe they ever charged my card, but who knows what they did with the info. SCAM! BTW, the emails from customer service come from an outfit called Rugtion.com, where English is probably not their first language.

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Was wondering if anyone has had any luck contacting these people?

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