Is Blaux Portable AC a Scam? See Reviews

There are claims online that Buy Blaux located at buyblaux.com is a company that put out both a Portable Air conditioner and a wearable Air Conditioner. Looking online it seems very difficult to find detailed information about Blaux. The company has no online presence on social media and the only place to order this device is from the Blaux website. Reputable sellers like eBay and Amazon do not carry their products. Does anyone have any information about Blaux Portable AC and wearable Air Conditioner? I would love to purchase both products, but love some honest reviews.

Is Blaux Portable AC a Scam? See Reviews

Blaux Portable AC Website

 Blaux located at buyblaux.com

BuyBlaux or Buy Blaux 844 846 5344

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Comments (Total: 802)

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  • August 29, 2021 at 11:56 AM by an anonymous user from: Somerset, Bedminster, New Jersey, United States

    This is a scam, you need to turn them in to Better Business Bureau, BBB.the more reports made on them will help to make them tell the truth.

  • July 14, 2021 at 9:51 PM by an anonymous user from: Baltimore (City), Baltimore, Maryland, United States

    Recommendation: DO NOT BUY THIS PRODUCT! This “portable” AC does NOT fulfill the advertised specifications. The bottom line: it does not cool a room in two hours, as specified; it would be better to describe it as an expensive “short-time” toy. We were NOT satisfied with the performance of any of the five units with their corresponding five filters. We decided to return them, and requested a full refund. We received instructions from BLAUX on how and where to return the five units. We never heard back from this company and we DID NOT receive our refund. We have been unable to contact them again to resubmit our claim for the refund.

    • August 29, 2021 at 11:59 AM by an anonymous user from: Somerset, Bedminster, New Jersey, United States

      Turn them into the Better Business Buruea.

  • July 14, 2021 at 7:53 PM by an anonymous user from: Sioux Falls, South Dakota, United States

    I ordered mine about 5 weeks ago and have still not heard a word about the shipping status or any other kind of status with the order for that matter. When I placed the order, it was said that I should receive it around 7-20-21. That is 6 days away with no info from them.

  • June 29, 2021 at 1:04 PM by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

    Do not waste your money. This little fan you put ice cubes in is a big joke. Too good to be true like they say! BUY A BIG BOX FAN.

  • June 10, 2021 at 4:50 PM by an anonymous user from: Downtown, Manchester, New Hampshire, United States

    I received 2 BLAUX PORTABLE AC F832 and need information on how to return and get my money back.

    Thank you.

  • June 10, 2021 at 4:50 PM by an anonymous user from: Downtown, Manchester, New Hampshire, United States

    I received 2 BLAUX PORTABLE AC F832 and need information on how to return and get my money back.

    Thank you.

  • June 10, 2021 at 9:19 AM by an anonymous user from: Marinette, Wisconsin, United States

    Another product from China that takes your money and doesn’t do what it claims to do. This Portable AC unit is got to be the biggest scam of 2021.

  • June 5, 2021 at 6:40 PM by an anonymous user from: Miami-Dade, Miami, Florida, United States

    U say nothing about guarantee or phone númber or reviews is this a scam to get money don't expect u to say yes

  • April 13, 2021 at 2:45 PM by an anonymous user from: San Diego, Carlsbad, California, United States

    When can I expect my ac unit, I haven't received a tracking number yet

  • February 13, 2021 at 2:20 AM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    Totally useless product.

    Advertising greatly exaggerates product performance on all aspects.

    Believe that the whole deal is a con.

    Be cautious of similar products that are on offer

  • February 13, 2021 at 2:18 AM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    Totally useless product.

    Advertising greatly exaggerates product performance on all aspects.

    Believe that the whole deal is a con.

    Be cautious of similar products that are on offer

  • February 2, 2021 at 1:27 AM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    I placed my order and paid for it total $195 back in 16 December 2020 and they keep changing the delivery dates, the latest will now be 2 April 2021, it will be useless to me then because it would be autumn. Please don't anyone order anything from this company, its a scam. You order then you say good bye to your money. I feel very upset to realise I'm being scamed

  • January 14, 2021 at 8:35 PM by an anonymous user from: Alexandria, Sydney, New South Wales, Australia

    Well I did receive a Blaux portable AC cost just over $100AUD

    It is a useless item not fit for purpose not even fit to be a reasonable evaporative air cooler. Note it was promoted in their advertisements as a break thru in technology,

    it is not a break thru in fact is not even a good copy of an old design

    It is a waste of money and don't think you will see your money back

    This product is a scam and Blaux know that it is and they are going to make it impossible

    to recover your money as they hide in the internet

    the only way this company can be stopped is if major countries law enforcement act together and catch these scammers

    do not waste your money purchasing Blaux products

    the reason they are not on eBay or other sites like eBay is they could not operate

    again do not buy from Blauz

  • December 15, 2020 at 3:27 AM by an anonymous user from: City of Ryde, Macquarie Park, New South Wales, Australia

    Complete con waste of time and money

  • November 12, 2020 at 7:08 PM by an anonymous user from: Downtown Reno, Reno, Nevada, United States

    I ordered the product on June 19, 2020, and received a confirmation of the order. They processed the charge on that same day. On August 23rd I called the customer service number included on the order and was told that the product had been delayed due to Covid. On October 6th I contacted them again and asked to cancel the order, because it had not been shipped yet and I no longer needed it. The next day they told me the item was already packed and on its way to me. As of November 12, the tracking link still shows that the item was never received by UPS or USPS. They said they would refund my money; however, from reading these reviews it is clear that I have been scammed. I should have done more research before placing the order. $148.93 wasted for me to learn a lesson about Internet purchases.

  • October 7, 2020 at 4:10 PM by an anonymous user from: Vista, California, United States

    I ordered the Portable AC on August 22nd 2020 and still have not received my order. They also have not sent a valid tracking number for my order - they sent an email that had a "cancelled" tracking number. I know a lawyer who will help me find other scammed customers.

    • November 3, 2020 at 4:10 PM by an anonymous user from: Decatur, Georgia, United States

      Can you please also send me information? I ordered a Portable AC over the summer. Same thing. Tracking claims it was sent back to them because of failed delivery to an address where I routinely (as in almost daily) receive packages from reputable vendors. CitiBank reversed charges and investigated. They then cited Blaux return policy several weeks later with a copy of the tracking and put the charges back on my card. It's November and I never received anything and have no response from the company other than when CitI reversed charges to the bank only.

    • October 12, 2020 at 9:36 AM by an anonymous user from: Lincolnton, North Carolina, United States

      Add me to that list. I never got my order and now they say it was delivered but never got it.

      • November 3, 2020 at 4:11 PM by an anonymous user from: Decatur, Georgia, United States

        If you received a response, please let me know. I am in the same situation and my credit card company claims their hands are tied because of the company's return policy and the bogus tracking number they provided.

  • September 27, 2020 at 5:42 PM by an anonymous user from: Roswell, Georgia, United States

    How long do I need to soak the air filter when initially setting machine up?

  • September 12, 2020 at 6:37 PM by an anonymous user from: Auburn, California, United States

    Bought two of these units they basically are just fans that push a little bit cooler air into the room they did a little to cool off any space they arrived without a battery or a charging cord which they said they should have when I went back online to look at the company I ordered it from I agree with some of the other reviews there are a number of different names that they use The pictures in the advertisement for the units appear to be different than the units that we got and work differently in terms of the filter removal and where the filter is placed also the face plates look different in the unit we got from what they were advertising I do believe that this company is definitely non-reputable I have emailed them tried to call got no response

  • September 12, 2020 at 1:42 PM by an anonymous user from: Green Bay, Wisconsin, United States

    The Blaux units and company are a total scam. The company goes by several different names:

    Think Tank Sales, Ltd. and Strong Current Enterprises are among them. I purchased 3 of cooling units and 3 replacement screens in June. I did not receive my orders until August. I immediately returned everything, provided them with the tracking number and proof of delivery to them, and THEY REFUSE TO SEND ME A REFUND. I even provided the name of the person who signed for the delivery. I paid for these items through PayPal, and after providing PayPal with EVERYTHING they requested, they just keep denying my claim for a full refund. I am out nearly $400. I filed a complaint with the Better Business Bureau and am still waiting for an investigation response. If you are reading this and are considering buying from Blaux (or whatever name they are using at the time) DO NOT - I REPEAT - DO NOT BUY ANYTHING. YOU WILL GET SCAMMED!

  • September 11, 2020 at 4:26 PM by an anonymous user from: San Marcos, California, United States

    My two Blaux units arrived after about three weeks. They look nice. They with a wire with a strange plug on one end. It fit a telephone charger but when plugged in the unit never worked. They did answer my mail about how to power to them and the phone line does not answer. I guess I got SCAMMED!

  • September 11, 2020 at 1:13 PM by an anonymous user from: Sacramento, California, United States

    Blaux is a scam. Non delivery non refund, non trustworthy.

  • September 11, 2020 at 1:05 PM by an anonymous user from: Sacramento, California, United States

    In June 2020, I ordered 1, portable a/c unit. By end of July still no shipping tracking number. I cancelled the order citing non-delivery. I was told my refund will be credited in 5 business days. 10 days later, no refund. Was told it will be credit in 14 days. Still no refund. Was told again it will be credited in 30 days. Clearly, they have no intentions crediting my refund. This company is a SCAM. They r in business to steal your money and must be shut down immediately!,, Sept. 11 2020

    • October 4, 2020 at 10:36 AM by an anonymous user from: Vallejo, California, United States

      I agree this is a scam, if I knew I was getting a computer fan and an ice cube tray for $89 I surely wouldn’t have bought 2! Not to mention, I get no response after phoning and emailing this company to every email name they have. They really need to be shut down so they can’t steal any more money, maybe we should all get together and sue Blaux for false advertisement. I could have spent another 150$ And got a real air conditioner (Portable) that would have cooled down my whole House! And it’s been so hot here in California, I’m low income this really hurt

    • September 12, 2020 at 1:44 PM by an anonymous user from: Green Bay, Wisconsin, United States

      Almost identical to my circumstances. They asked for the tracking number, I provided it, as well as the name of the person at their company that signed for the return. After that, they stopped communicating with me and I never received a refund.

  • September 11, 2020 at 9:00 AM by an anonymous user from: Winchester, Virginia, United States

    unable to find a return address

  • September 10, 2020 at 7:33 PM by an anonymous user from: Moriarty, New Mexico, United States

    not good. ordered a minI ac 60 days have passed have not gotten my order contacted support getting runaround for a refund

  • September 10, 2020 at 5:08 PM by an anonymous user from: Palm Springs, California, United States

    Total scam. This does not work.

  • September 10, 2020 at 3:05 PM by an anonymous user from: Pueblo, Colorado, United States

    My wife bought 3 of these and I have same story as above, waited 12 weeks for the product to arrive. When they arrived they are Total Joke if you were locked in a 4x 4 closet with 10 of these running they would drop the temp maybe 1 degree. They might work for a Barbie house but not much else. I have been trying for weeks to return them and get my money back with no luck. NO customer service, will not respond to emails TOTAL RIP OFF save your money, stay clear.

    • October 4, 2020 at 10:38 AM by an anonymous user from: Vallejo, California, United States

      👍🏼 Wish I would have stayed clear, same exact issue as your having!

    • September 10, 2020 at 8:59 PM by an anonymous user from: Brampton, Ontario, Canada

      Exact same story. SCAM. I just wish there was a way we could get our money back.

    • September 10, 2020 at 5:09 PM by an anonymous user from: Palm Springs, California, United States

      Total scam. My two machines do not work.

  • September 10, 2020 at 12:10 PM by an anonymous user from: New York, United States

    I am a Senior as well. Ordered 2 portable AC units on June 21, 2020. Weeks went by and I continued to communicate as to where is my product. I would get b.s. responses. I was annoyed also because they took my $189.93 out of my account BEFORE shipping of product. Long story very short, I reported to the credit card co. and investigation is still open although I was given a temp. credit. I had to spend more money for another a.c.

    After filing with CCC on August 11, I received the "bait and switch" products on August 17, several days after. It was not what I ordered nor the same as the photo I printed out. Mine arrived with a water bottle on the side (LOL) of the contraption, had to soak the filter, etc. The system did not do what it states and on the hot days, it was useless even in a tiny room.

    I requested a REFUND, to no avail and also requested a RETURN ADDRESS. No response.

    DO NOT PURCHASE!

  • September 9, 2020 at 10:46 PM by an anonymous user from: Pittsburgh, Pennsylvania, United States

    I AM A SENIOR CITIZEN was charged $14.99 for filters & charged for 3 BLAUX air conditioners I ordered two. Unfortunately I used my bank debit card & have been given the runaround . Total charge $14.99 filters, 49.99 air conditioner & 98.94. I JUST RECEIVED 2 Air conditioners & they are totally useless, if you want cooling put ice cubes in the machine AFTER YOU PLUG IT IN but YOU NEED A SPECIAL PLUG TO CHARGE? I FILED A COMPALINT WITH PA PROTECTION fraud BUT HAVE HEARD!

  • September 9, 2020 at 5:11 PM by an anonymous user from: Tuscaloosa, Alabama, United States

    This company is based out of Hong Kong so if you get screwed you will have no recourse to make them pay. DO NOT BUY!It is a hoax.

  • September 9, 2020 at 9:48 AM by an anonymous user from: Spring Hill, Florida, United States

    I was charged for this portable air conditioner but haven’t yet received it. I ordered it 3 weeks ago & haven’t heard from them since my order & payment.

  • September 9, 2020 at 12:56 AM by an anonymous user from: Melissa, Texas, United States

    This product is NOT as advertised. It has NO cooling properties apart from being an electric fan. It does not cool the air. It has no cooling plate or any other feature that provides air refrigeration of any kind.

    The instructions say to soak the filter to enhance the cooling properties. I even soaked it in ice water to no avail. It does have a chamber that can be filled with water, supposedly to humidify the air. Even the humidifying properties are unremarkable.

    On a hot day, the fan blew hot air.

    Both the customer service-or should I say the lack of it-and the product were a huge disappointment and a waste of money.

    It took several months for a delivery that was supposed to take 2 weeks. With current USPS issues, that is forgivable. One thing was as advertised, however. It has pretty colored lights that cycle through the colors of the rainbow.

  • September 8, 2020 at 7:29 PM by an anonymous user from: Etobicoke, Ontario, Canada

    Order placed 1/2 months ago! Nothing delivered yet.

    • September 9, 2020 at 12:54 AM by an anonymous user from: Sylacauga, Alabama, United States

      I purchased 7/22/2020 and it is 9/9/2020 and have not received. I have contacted numerous times.

  • September 8, 2020 at 4:12 PM by an anonymous user from: South Portland, Maine, United States

    It's been 4 month I am Still waiting

  • September 8, 2020 at 3:29 PM by an anonymous user from: Los Angeles, California, United States

    I purchased two units and waited two months for delivery, I received them a couple of days ago. They do not have a battery in them and only run from a USB port for their power (ie computer and another USB device. If you are not using it next to your computer then, you have to purchase an AC power to USB device converter device. I purchased one from Amazon, so I had to wait to test the Blaux. Got the USB device today and tested the Blaux. It sI nowhere near what they promote. It will cool a closet (maybe)but, not a larger room (which is why I purchased two. I got more cooling from the fan in the room than both Blaux units running at the same time combined. Save your money, don't buy this item or you will be very disappointed as I am with these devices.

  • September 7, 2020 at 8:00 PM by an anonymous user from: Galveston, Texas, United States

    kept my money never sent the product

  • September 7, 2020 at 9:04 AM by an anonymous user from: Trenton, Ontario, Canada

    Waited for two months to receive desktop unit. It does not cool a room and a waste of time and money. The ice tray melts quickly and is not very efficient. I would not recommend purchasing.

  • September 6, 2020 at 3:25 PM by an anonymous user from: Orlando, Florida, United States

    9hI ordered back in June and was patient until not a few days ago I received them. If it sounds too good to be true, well it was they DON'T WORK! They list giving a FULL REFUND!..When I contacted their " Customer Service (haha) I was told they would give me 20% refund and would send me an e-mail.

    WHAT A RIP-OFF DON'T BUY DOESN'T WORK

    iT'S HARD TO BE respectful WHEN YOU'RE NOT RESPECTED THANK YOU!

  • September 6, 2020 at 11:36 AM by an anonymous user from: Clearwater, Florida, United States

    After ordering in the beginning of summer, I received a confirmation email but no shipping information. My credit card was charged very soon after that with an email that unit was being shipped. After that, no further information. After waiting two months, I emailed them saying that I will have to dispute the credit card charge if they don't issue a refund. I used "reply" to the original order confirmation so that all my order info would be included with that email. To buy time, they replied saying they need my info! I didn't get around to replying right away. Within a few days, the item was shipped to me. I tested it and it's junk. The ice trays are tiny and thin, and there's so much surface area that the ice melted in less than 5 minutes and barely any cool air was emitted. This is not designed in a way that it's useful in a warm room... and if the room isn't warm, then you don't need it! Now I'm going to have to find out how to return it - probably at my own expense since this is obviously not a reputable company - and hope to get a refund. I'm not optimistic.

    • September 6, 2020 at 12:58 PM by an anonymous user from: Orlando, Florida, United States

      bought 2 and took several months to get here and they DON'T WORK so will try to get a refund> Don't BUY don;t work

  • September 6, 2020 at 12:25 AM by an anonymous user from: Tonasket, Washington, United States

    I bought and paid for 2 of these fake A/C units 2 months ago. Calling their so-called customer service is a joke. They tell whatever they feel like and do what they please with your money. I to;d them I was going to BBB over it, then found out that won't work unless I can use one of the addresses listed on th eir StrongCurrentEnterprisesLimited site that has the same HongKong address as Blaux. I can try the Attorney General's Office, Scott Barr, in DC... They have robbed me of $148.93 that I fully intend to get back. We ought to start a class action lawsuit. If u do a web search, u get Able Look Online w/ 1 HongKong street address, but if u find their website, it's www.buyblaux.com...I suggest we all search till we find a way to make these people pay up or give us what we ordered.

    • September 13, 2020 at 3:12 PM by an anonymous user from: Round Rock, Texas, United States

      Seems like they have robbed LOTS of people... wish there was something we could do to stop this company. How do we begin a class action lawsuit?

  • September 4, 2020 at 4:04 PM by an anonymous user from: Killeen, Texas, United States

    I ordered in June after several emails and calls I just got it. It’s not what I ordered I got an artic air and it’s not even rechargeable.

  • September 4, 2020 at 1:18 PM by an anonymous user from: California, United States

    DO NOT BUY! This is a SCAM. I am reporting to the BBB. I am also alerting my friends across Facebook to NOT buy this product. It is sad that someone can sit on the other side of a phone and take advantage of someone else only to take their money. I have been trying to get them to return my money due to no delivery of product. They say they can't help me. It is between me and my bank. REDICULOUS! Never again. When I call the number, they do not even answer anymore. PLEASE EVERYONE, READ THE COMMENTS AND BE AWARE. THIS IS A SCAM, SCAM, SCAM!

  • September 3, 2020 at 5:45 PM by an anonymous user from: Kansas City, Missouri, United States

    May I call attention to a review of the Blaux portable A/C published by (magazine name withdrawn) on July 8, 2020.

    This publication contained the following statement with regard to delivery:

    "the revised shipping dates for the Portable Blaux AC are as early as July 21, 2020, with August 18, 2020 being the latest new orders will be shipped"

    This advisory is distinctly contrary to reality. Speaking as a buyer of this device who placed my order on July 7 of this year. My confirmation from Blaux said "We will pack your order and ship it to you right away" Beneath that was a somewhat contrary remark that due to high demand, orders may take up to 14 days or longer to deliver

    On Aug 17, Blaux sent me an update email advising the following:

    "We are expecting your Blaux Portable AC shipment to be sent out no later than Aug 21st, 2020". 

    That date has passed and nothing further, such as promised tracking data upon dispatch, has been received.

    Several weeks ago Blaux was phoned at 844 846 5344 to express my personal concern about delivery before the close of Summer. Was then advised that delivery could be as late as October. When online many sites are blitzed with ads for this item, possibly aiding in what appears to be a scam.

  • September 3, 2020 at 5:04 AM by an anonymous user from: Jacksonville, Florida, United States

    After waiting two months Blaux finally arrived. I sent an email last month and they responded with covid-19 excuse. The "AC" worked for about an hour and then the fan stopped and I cannot get to turn on. I am supposed to be smarter and not buy junk from facebook. Tolled me and now out 117.00. Lesson learned.

    • September 3, 2020 at 4:41 PM by an anonymous user from: Garden Grove, California, United States

      yes, I fell for the same thing. Scammers!

  • September 2, 2020 at 7:13 AM by an anonymous user from: Woodside, New York, United States

    I ordered a portable unit in June, they never give you an order number only a confirmation email, no tracking for your order and today told me their records shows my item was delivered. it is a scam, I am contacting my credit card company.

  • September 1, 2020 at 11:56 AM by an anonymous user from: Seattle, Washington, United States

    DO NOT PURCHASE! I once again fell for a Facebook Ad. My credit card was charged on 6/2/20 and delivery was not attempted until 8/2/20. I am now out $204.42. I have finally learned my lesson!

  • September 1, 2020 at 11:17 AM by an anonymous user from: Ottawa, Ontario, Canada

    I ordered this machine in July (beginning of July) and I still have not received it. I want my account credited. They will not answer their phones nor the many e-mails I have sent to them. Very upset. Karen M...

  • September 1, 2020 at 11:05 AM by an anonymous user from: Las Vegas, Nevada, United States

    Total junk. I received my weeks after ordering, what I eceived was a unit that had an ice tray, and a blue water sponge. It was not battery operated, powered by a usb plug. It could not even cool a small bathroom with the door closed, very little air flow. A total waste of money, going to attemp to return. Do not buy.

  • September 1, 2020 at 9:56 AM by an anonymous user from: Washington, Utah, United States

    Don't buy these piece of junk. Waited two months for delivery. They are horrible

  • August 31, 2020 at 10:56 PM by an anonymous user from: Concord, California, United States

    I bought 2 Blaux portable air conditioners. They were supposed to be battery operated so I bought them for my car. I have two dogs & was hoping they would keep the car cool enough so that I could leave my dogs to do brief shopping. I charged them for hours. They will NOT work without being plugged in. Tried in several different ways to contact the company in hopes that they could help me as the instruction booklet that was included with the product said nothing about charge time. There is no charge light. No indication that they were fully charged. Even when they were charged all day they did not work without being plugged in. Spent nearly $200. Waited over 2 months for delivery. And they do NOT work. Now I can't get online support. Was told someone would call us within a 1/2 hour & nobody called. I am So ANGRY! DO NOT BUY THIS PRODUCT!

  • August 31, 2020 at 12:05 PM by an anonymous user from: Denver, Colorado, United States

    Ordered package of 4 Blaux portable air conditioners in June and was billed to my credit card on June 24, 2020. Never received any information such as purchase order number or any estimates of delivery. Contacted them by phone and was brushed off with they didn't have time to look up order. Two times I used their customer service website asking for information on order on chat site. Have heard nothing form them and have not received any response. This would tell me that this is a scam .

  • August 31, 2020 at 11:27 AM by an anonymous user from: Beaumont, Texas, United States

    The old adage, If it seems to good to be true etc, etc.

  • August 31, 2020 at 7:58 AM by an anonymous user from: Springfield, Illinois, United States

    I was fooled by Blaux, ordered the 3 pack. My card was charged immediately, in mid July, the website said allow 2 weeks for processing and shipping. I have not received anything from the company so I called the customer service line in late August. Children were screaming and crying in the back ground but the lady told me my package was mailed on 8-23-20. I knew she was not telling the truth when she could not tell me with whom it was shipped with or give me a tracking number. Very disappointed with this -especially after watching the Blaux scam video on the internet. I want to warn others, should I notify the Better Business Bureau, the Federal Trade or my local government or all three? Not willing to just sit and take it, I worked very hard for my money and am now on a retirement budget, my husband has health issues that limit his ability to work to his full capacity. Frustrated and losing faith in America!

    • August 31, 2020 at 11:29 AM by an anonymous user from: Bellmore, New York, United States

      File complaints on FTC website below...not only on blaux but also all the websites promoting this SCAM with fake reviews about it. Honestly they are the real culprits. FTC complaint website below

      https://www.ftccomplaintassistant.gov/#crnt&panel1-4

  • August 30, 2020 at 4:03 PM by an anonymous user from: Ventura, California, United States

    Save your money. They claim it is 100% satisfaction guarantee but only if it is returned within 30 days, unused and in an unopened package. How can you decide if you want to keep it? Anyway, we tried it and it doesn't work. I have tried emailing the company twice with no response. It didn't even arrive until after 30 days of ordering.

  • August 30, 2020 at 3:36 PM by an anonymous user from: Bellmore, New York, United States

    We should all file complaints on FTC website below...not only on blaux but also all the websites promoting this SCAM with fake reviews about it. Honestly they are the real culprits. FTC complaint website below

    https://www.ftccomplaintassistant.gov/#crnt&panel1-4

  • August 30, 2020 at 1:07 PM by an anonymous user from: Ambler, Pennsylvania, United States

    Go somewhere else! I never received mine and was told I cannot cancel the order. I just have to wait until they deliver it (probably in the winter) and then I can pay to return it.

  • August 30, 2020 at 12:42 PM by an anonymous user from: Brooklyn, New York, United States

    I ordered 3 units in July and finally received them. They are definitely not as advertised...have to keep plugged in, have to put water tray in the freezer, etc. After reading all the comments, I’m not sure if I should even return the items as I’m afraid I won’t get my money back and will be out the shipping. Not sure what I should do. Definitely buyer beware.

  • August 30, 2020 at 10:22 AM by an anonymous user from: San Jose, California, United States

    I had the same issue with shipping. Took 3 months to receive. Once received. The items were merely loud wearable fans that barely work. Do not purchase! Such a scam. I’ve tried to return but they do not respond.

  • August 30, 2020 at 10:19 AM by an anonymous user from: Huntington Beach, California, United States

    Billed on my charge card but no merchandise ever received. Ordered in July to give as a birthday gift to a friend. WHAT A RIP OFF. SHAME ON YOU THIEVES. PAYBACK IS A B!

    NEXT CALL BBB.

    • September 2, 2020 at 2:26 PM by an anonymous user from: United States

      Sorry, pushed the wrong button

    • August 30, 2020 at 2:54 PM by an anonymous user from: Bellmore, New York, United States

      File a Complaint here

      https://www.ftccomplaintassistant.gov/#crnt&panel1-4

  • August 29, 2020 at 9:08 PM by an anonymous user from: Coraopolis, Pennsylvania, United States

    Same here I ordered it 9 Jul 2020. They are very hard to reach, sometimes can't reach them at all. I have an order number. They blame everything on COVID 19 and even tell you not to call them on a recording. Took my $98 and ran with it.

  • August 29, 2020 at 6:44 PM by an anonymous user from: Sylva, North Carolina, United States

    It does not matter if it is 50% off the regular price. If it is not shipped, like me, you just gave away all of that money. It has been MONTHS since I ordered and nothing has arrived, no communications have been sent, no refund has been acknowledged and there isn't any way to contact customer service.

    This is a SCAM! DO NOT ORDER!

  • August 29, 2020 at 9:52 AM by an anonymous user from: Woodland Hills, California, United States

    This is a piece of c**p...I did everything your suppose to do...Very simple, add water on the top and I even put cold water in the machine, soak your filter in water...and it will cool your room...NOT TRUE at all...PLEASE people don't buy this item for 90.00 tou will be disappointed.

    • August 29, 2020 at 3:15 PM by an anonymous user from: Goode, Virginia, United States

      Thanks for letting me know. I ordered 2 way over a month ago and still nothing. They won't answer me back.

  • August 28, 2020 at 3:58 PM by an anonymous user from: Tampa, Florida, United States

    Same experience ordering portable A/C was the same. It was ordered on July 7th, and have not received anything regarding shipping information, just an apology for the delay. I subsequently wrote and requested a refund to my original form of payment since it had not even been shipped. I've received nothing.

    Do NOT order their products. I see them advertised everywhere on the internet - but it's NOT Amazon - it's China.

    Don't waste your money.

  • August 28, 2020 at 3:06 PM by an anonymous user from: Tustin, California, United States

    TOTAL SCAM!

    After 2 months the company shipped me a low quality piece of c**p that doesn't look anything like the original. They are calling it "New Model" F832.

    JUNK! LIES! SCAMMERS!

    Buyers Beware!

  • August 28, 2020 at 9:26 AM by an anonymous user from: Québec, Quebec, Canada

    I've ordered Blaux AC in Canada on buyblaux on june 23th. After challenging the payment on paypal, I finally got my Blaux on august 25, just ready to the autumn cold day. Instead of the blaux ac i've ordered, i've got a cheap model.

    You could buy it here : https://www.aliexpress.com/item/4000828576137.html

    It's totally c**p for 100$. This company is a hoax and they fraud me.

    Don't ever buy it!

    • August 28, 2020 at 2:50 PM by an anonymous user from: Phoenix, Arizona, United States

      This company will absolutely scam you. They claim to have refunded me my money but after contacting my credit card company nothing has been refunded. Don't go with them. They could care less about the customer.

  • August 27, 2020 at 5:35 PM by an anonymous user from: Show Low, Arizona, United States

    ordered two machines and never received anything, having my bank track them down

  • August 27, 2020 at 3:29 PM by an anonymous user from: Naples, Florida, United States

    I spoke to the company and got the usual run a round. First of all if you call

    to check on your order press 2 like you are trying to buy. I asked for my tracking #

    which she gave me and I called the company and they said they have nothing to do with my

    order and gave me another company which was the post office well you can believe the none

    answer I got we wonder why they are in $ trouble. My answer to this is each of us put

    together a plan to file fraud against them. I have my attorney looking into it.

    • September 13, 2020 at 3:19 PM by an anonymous user from: Round Rock, Texas, United States

      I agree that we should all file a claim against this company..SO many people have been cheated by them!

    • August 30, 2020 at 12:02 AM by an anonymous user from: Holliston, Massachusetts, United States

      GREAT! I hope your attorney wins and refund us all, and prevent any more oblivious new customers/victims! thanks -Ed

    • August 29, 2020 at 11:43 PM by an anonymous user from: Holliston, Massachusetts, United States

      I hope your attorney gets them n makes them pay SEVERELY! this is a horrible scam, and not only would we all want our$$ back, we'd all like them seriously punished, and not able to keep scamming oblivious new customers...Ed

  • August 27, 2020 at 1:00 PM by an anonymous user from: Ferndale, Washington, United States

    I am a senior aged veteran and needed a cooling unit, but can't air condition my rented home. I read where Blaux is a less than forthright company. I would appreciate getting my money back.

  • August 27, 2020 at 12:18 PM by an anonymous user from: West Orange, New Jersey, United States

    Consumers beware. Do not purchase the blaux portable ac unit. The internet ad is a total misreprentation of the product. I ordered 2 units and it took 2 months for delivery. The units received were not battery powered as advertised, but had to be plugged in to operate. In addition they operated off of "water curtains" which had to be filled with water & then placed in the freezer before inserting in the unit rather than filling the unit with water as advertized. Once inserted in the unit, the frozen water curtains lasted only about 30 minutes before they needed replacement, & the cooling effect was not adequate. I called customer service for a return authorization & refund, and was informed that I would not be refunded the return postage even though the product was not as advertized. I would not recommend purchasing any product from this company

    • August 28, 2020 at 9:35 AM by an anonymous user from: Québec, Quebec, Canada

      I've received this c**p too :

      https://www.aliexpress.com/item/4000828576137.html

  • August 27, 2020 at 11:25 AM by an anonymous user from: Piedmont, South Carolina, United States

    Scam! DO NOT BUY

  • August 26, 2020 at 3:42 PM by an anonymous user from: Brooksville, Florida, United States

    Do not trust this guys. I ordered Blaux wearable AC on 1st June,2020.

    Never I got yet .I enquired calling their US phone number and their answer was suspicious I asked the money back on 22nd June. They send a mail that they are going to return the

    money back within 6 days .Until today 08-25-2020.I did not get the money $78.94cents.

    They made me fool of the year 2020.I advise you all, buy only through reputable organization like Amazon, Ebay or other US company which has reputation. I strongly advise not to buy any product from Blaux. They know that we can not do anything as they are from Hong Kong.Be alert.

    • August 27, 2020 at 8:06 AM by an anonymous user from: Jacksonville, Florida, United States

      I just did the same thing but ordered 2 units for $162.00. They finally emailed me back to tell me it's packed and on the way and they would reach out once they get the tracking number... That makes makes no since. I guess that was a hard lesson for me as well.

      • August 29, 2020 at 2:25 PM by an anonymous user from: Toronto, Ontario, Canada

        Same experience.

    • August 26, 2020 at 5:47 PM by Doreen1 from: Irvine, California, United States

      Don't buy from them that product is out of China I seen it on the Alibaba website not saying it alibaba's scandalous but that product comes from China

  • August 26, 2020 at 1:54 PM by an anonymous user from: Los Angeles, California, United States

    I have received everything I've ordered from Blaux but it does take a while for delivery. Not sure if this is Covid related but some items took up to 2 months to arrive.

    • August 26, 2020 at 5:47 PM by Doreen1 from: Irvine, California, United States

      It's because that product is coming from China I seen a same exact product on the Alibaba website

  • August 25, 2020 at 7:51 PM by an anonymous user from: Fort Lauderdale, Florida, United States

    Purchased a Portable A/C unit and a water filter replacement back on July 7th, and here we are near the end of August almost and still no order - I have 2 orders, 1 is for the portable A/C unit and the other is for the water curtain, did send e-mail and when I got return, got a reply of should be sent out no sooner than August 21, it is the 25th and no e-mail letting me know it is on the way, so like so many others here, I sent another e-mail requesting them to cancel my order for both items and to refund my money so let's see what fun happens now, don't know if this is a scam or not, but Covid or not, this is still way too long to order and receive anything

  • August 25, 2020 at 7:10 PM by an anonymous user from: Shawnee, Oklahoma, United States

    I got my money back by calling Cr Card Co and requesting refund and putting a stop payment on any further charges from this company. My opinion only : Unlike reputable companies for example Best Buy / Walmart / Amazon, they will tell you this product is not available to ship to you OR this product is not available.

    My presumption is Blaux gets free use of thousands of customers upfront money and reinvest the money in Short Term Interest bearing funds and gets that benefit until they get around to returning money. D**n close to Fraud if not Fraud if Investigated by a High Powered Attorney.

    Sincerely :

    • August 26, 2020 at 5:48 PM by Doreen1 from: Irvine, California, United States

      It's because they're located in China and it takes so long for the you to get the product

  • August 25, 2020 at 1:53 PM by an anonymous user from: New York, United States

    I called my bank and stopped payment. I sent an email to Blaux Customer Support informing them that I know that they are bogus and I contacted their version of Better Business Bureau in the Netherlands. I suggest you do the same. They are NOT legit.

  • August 25, 2020 at 1:51 PM by an anonymous user from: Las Vegas, Nevada, United States

    I bought two units on 7-16. When I realized I wouldnt receive for two months, I contacted Blaux, on the same day, and asked them for a refund. Today is 8-25, I have no refund and no units. They have promised me three times to return my money, $148.93 No money returned.

    DO NOT BUY FROM THIS COMPANY. THEY HARDLY EVER ANSWER MY EMAILS AND IF THEY DO THEY LIE. STILL NE MONEY REFUNDED.

  • August 25, 2020 at 3:11 AM by an anonymous user from: Malden, Massachusetts, United States

    I'm FURIOUS! I ordered 4 Blaux portable ACs at the beginning of this hottest summer in recorded history! ( Summer 2020)...Bad enough, all this COVID 19 c**p...I thought I'd treat myself to some nice lil AC units...BIG MISTAKE! As a Baby-Boomer, I'm not used to checking out reviews...another BIG MISTAKE! Ordered my Blaux AC June 17th...it's now August 25th, and NOTHING! Sure, they had no problem taking my $$ instantly, of course! Had I known they were gonna make me wait ALL SUMMER, I would've gone to Wal-Mart and walked out with one that day... And FORGET customer service! I've called them 6 times now...a robot answers, makes an excuse about long shipping times because of COVID-19, then routs you to another robot who asks you how your experience was with them today, blahblah, then HANGS UP! After getting that run-around 6! times, I finally wised up, and pretended I was going to buy the product...sure, NOW you can speak to an actual HUMAN...Now, the frazzled customer service agents LIE to you...I had one lie, and say my products had been shipped from NJ a week ago...the next time I called customer service, they lied and said it had just been shipped from Hong Kong...(HUH!?) then, they HANG UP on you! Still no shipping #s, nothing...Oh, and to add insult to injury, once they've got your information, they BLAST you with a FLOOD of come-ons, trying to get you to buy more of their products, sometimes multiple times a day...we'll see if : A. I EVER get my products before it starts to SNOW!, and B. If they even work! BUYER BEWARE! SCAM ALERT!

    • August 25, 2020 at 4:44 PM by an anonymous user from: Mississauga, Ontario, Canada

      I have solutions for those who have been cheated by Blaux, why not post in twitter a daily warning to people about this company. for example get to one twitter site and follow one of the guys who normally have many followers and writ your warning about this company. this company cheated tens of thousands of of Americans and Canadian people we should report the company to authorities in both countries. if you have been cheated by this company like me don't let them cheat others and this is our duty.

      • August 26, 2020 at 9:47 AM by an anonymous user from: San Jose, California, United States

        I cancelled my order writing to their customer support and received a refund two days later, after explaining why I was cancelling (took too long). They tried to offer 20% off, but I said no, and got refunded the next day.

  • August 24, 2020 at 10:27 PM by an anonymous user from: Wailuku, Hawaii, United States

    Bucket Ice, Shroud, and a Fan.

    Place bucket ice in back of fan, cover with open end shroud,

    enjoy until the ice melts.

    Repeat step.

  • August 24, 2020 at 3:42 PM by an anonymous user from: Indianapolis, Indiana, United States

    I placed my order with Blaux on 7/6/2020. After several emails to the Customer Service group, I'm finally told it will ship no later than 8/21/2020 and they will provide tracking numbers.

    I have not received any more information. I purchased the unit and an extra water curtain.

    Order # 112229802 and 112230180

    This is a gift for my grandson to take to college...well he is in college and no Blaux.

    I see Amazon has them for half the price?

    Am I going to receive this product or is this a scam? I'm so tired of the Covid excuss!

    • August 25, 2020 at 9:57 AM by an anonymous user from: Indianapolis, Indiana, United States

      I ordered a similar item for half the cost from Amazon.com. Guess if I ever get this one he will have two for next summer. I will never order from this company again and they send me 2-3 ads a day via email! Why keep advertising if you can't fill the orders you have?

      Their Customer Service phone number for North America is not taking calls and disconnect you. The company is in the Netherlands,but they might as well be on the moon with the bad service and lack of Customer Service. This wasn't disclosed when I ordered it. No more product from outside the USA for me!

    • August 24, 2020 at 4:27 PM by an anonymous user from: Phoenix, Arizona, United States

      I placed an order for Blaux air conditioners in June. I finally received last week. I have been trying to cancel my order for two months. No one answers phone and no one emails back. I want to ship product back, but afraid I'll never get my money back; nor will I have the product. Only address I can find for them is in Hong Kong. Very frustrating. Definitely not a reputable company.

      Gilbert, AZ.

      • August 25, 2020 at 9:58 AM by an anonymous user from: Indianapolis, Indiana, United States

        well at least I know there is hope I "might" receive my order. Thanks for sharing.

        Fishers, IN

  • August 24, 2020 at 10:49 AM by an anonymous user from: New Bern, North Carolina, United States

    how do I follow up on my order for a port A/C BLAUX, pd thru am/ex in aug 2020?

    • August 24, 2020 at 3:42 PM by an anonymous user from: Cupertino, California, United States

      It's been 2 months now. I'm going to dispute my charge because their customer service not even response my emails.

  • August 24, 2020 at 8:47 AM by an anonymous user from: United States

    False advertising and junk product. Save your money and stay far away from this scam.

    • August 24, 2020 at 10:01 AM by an anonymous user from: Woodbridge, Virginia, United States

      its a portable minI swamp cooler

      • August 24, 2020 at 2:27 PM by an anonymous user from: United States

        OK. I sent the piece of junk they sent me back to them so maybe they will send me one of them portable minI swamp coolers that they aren't advertising.

  • August 23, 2020 at 9:07 PM by an anonymous user from: North Hollywood, California, United States

    We waited 3 months to receive them and after we got them they are an awful waste of money. The highest fan setting is very weak. Such a waste of money. Also we tried many times to contact the company while we were waiting for delivery and never once did they respond. AWFUL!

  • August 22, 2020 at 1:51 PM by an anonymous user from: Toronto, Ontario, Canada

    I ordered a Blaux air conditioner in June. After 2 months of waiting for delivery I cancelled my order. I was contacted and offered 20% off to not cancel my order, but insisted on a refund. That was over a month ago and I am still waiting. I have emailed them several times and although they have agreed to a refund, I still have not seen it.

    • August 24, 2020 at 3:45 PM by an anonymous user from: Cupertino, California, United States

      Same here. This junk company is quick to collect money and make it so hard to get a refund when items are not delivered. It's been 2 months for me and I'm going to dispute my charge.

    • August 22, 2020 at 6:10 PM by an anonymous user from: Vancouver, Washington, United States

      I would "dispute the charge" on your credit card. I get results fast often when no other way works.

  • August 22, 2020 at 12:41 PM by an anonymous user from: Buffalo, New York, United States

    How do I return the Blaux Portable AC? I do not need it. Mary Z...

  • August 22, 2020 at 11:11 AM by an anonymous user from: Olney, Maryland, United States

    I have the same concerns about this product that the other people have stated in their comments.

    Ordered the air conditioner on 07/19/20 order number 113373896 for the amount asked for.

    As of today I have not received this item or heard from them.

    Would appreciate something from them about my order I place in good faith with this company.

    Today is August 22,2020. I am entitled to some answer or a refund. This product comes from China.

    Mary folly@aol.com.

    • August 22, 2020 at 6:13 PM by an anonymous user from: Vancouver, Washington, United States

      Mary, just call your credit card and dispute the charge. You will get fast results. They reverse the charge on your card and wait for the response from the business. If the business doesn't reply back then the cancelling of that charge stands. This is how my Mastercard card works.

  • August 22, 2020 at 10:27 AM by an anonymous user from: Middleboro, Massachusetts, United States

    I don’t usually make online purchases from online advertisements. But, this time I was tempted, and in June I ordered 3 of the small ac units from Blaux. I made a big mistake. Of course, they immediately charged my credit card. And then nothing, NO confirmation email, and NO shipment info. I found a phone number online, but only received a recorded message to contact via email. So, I sent an email. But, of course, no answer. I started sending numerous emails, and then re-sending them. At this point, they have finally agreed to cancel and process refund. But, of course, they stipulated that the refund process may take up to 30 days. I’ll just have to wait and see what happens. Hoping for the best, but based on my experiences with this company it doesn’t look promising.

    • August 22, 2020 at 6:15 PM by an anonymous user from: Vancouver, Washington, United States

      I would still "dispute the charge" on your credit card, call up your credit card bank. Then you won't have to wait as they subtract the charge immediately and wait for the company to respond. If they don't you keep the refund and if they do respond, they cannot prove you received it so your good either way.

  • August 22, 2020 at 9:10 AM by an anonymous user from: Homedale, Idaho, United States

    I thought this sounded like the answer so ordered one. No response to my order except to charge for it. No response to efforts to communicate. I'm an honest person and expect other to be the same. Looks like I was taken!

    • August 22, 2020 at 6:15 PM by an anonymous user from: Vancouver, Washington, United States

      I would "dispute the charge" on your credit card, call up your credit card bank. Then you won't have to wait as they subtract the charge immediately and wait for the company to respond. If they don't you keep the refund and if they do respond, they cannot prove you received it so your good either way.

  • August 22, 2020 at 8:08 AM by an anonymous user from: Bells, Tennessee, United States

    Blaux ac portables, 3 of them I ordered over 2 months ago. That is on my credit card statement. What do I do?

    • August 22, 2020 at 6:16 PM by an anonymous user from: Vancouver, Washington, United States

      There is a time limit in order to dispute the charge on your card, so do it NOW.

    • August 22, 2020 at 9:14 AM by info

      Open a dispute with your bank to have your money refunded.

  • August 22, 2020 at 3:34 AM by an anonymous user from: Portland, Oregon, United States

    This is one horrible company! I ordered one of their units over a month ago and my account was charged immediately I never received the unit, customer service is terrible it takes forever to get a response from an email and now I don't receive any response, I am still trying to get a refund. This company is a total SCAM! Then I noticed they changed the name of their product to Trendy tech, same scam same exact advertising, and same terrible nonexistence service.

    DON"T ORDER A BLAUX or TRENDYTECH Media

    Lynne

    • August 22, 2020 at 6:18 PM by an anonymous user from: Vancouver, Washington, United States

      You normally have 60 days to dispute a charge on your credit card from the date the charge is posted don't wait, do it now.

  • August 21, 2020 at 11:25 PM by an anonymous user from: Portsmouth, New Hampshire, United States

    1101/5000

    My experience with the BLAUX A / C PORTABLE is not good at all, these guys, the marketers of this strange product, I don't know if it works, are irresponsible and do not respect the return policy for items that do not meet the buyer's expectations. . I ordered my product at the beginning of the summer, I paid separately for shipping and a guarantee for two items of those A? A, they inform me that they would arrive in a maximum of two weeks for reasons of demand, however, when he fulfilled two months without receiving My order and several claims to their contacts and no one responded, until someone appears who informs me that my order for various reasons never left the warehouse and that he would refund my money. Waiting for my money back, the product arrives at my door and it turns out that I cannot return it because the only thing they can do is give me a purchase order for another product, that is, THERE IS NO RETURN. THEY ARE SCAMMERS. Now that the demand has passed with the summer, they assume that I will use it in winter.

    DO NOT DO BUSINESS WITH IRRESPONSIBLE WHO BEHAVE LIKE SCAMMERS.

    Hamlet

  • August 21, 2020 at 6:23 PM by an anonymous user from: Rockledge, Florida, United States

    no ac in my van so after seeing the ad for ez cool breeze claiming that it will cool a room and save me hundreds of dollars I took a chance, I should have read some reviews first, it arrived in 2 weeks, no name brand on it, it looked like something I just saw at walmart for $40 and well it is not an ac, it is a little fan that needs to be right near you to cool anything, yeah I have to say this is a scam, the ad was on the front page of my computer so I thought maybe it's legit, I was wrong

    • August 27, 2020 at 11:38 AM by an anonymous user from: West Chester, Pennsylvania, United States

      Same thing here, the BlauxAir 2020 Portable Air Conditioner came as a cheap knock off called SL108, definitely not Blaux quality as advertised. I'm disputing it with my credit card company.

  • August 21, 2020 at 4:58 PM by an anonymous user from: United States

    I just submitted a stop payment request on my bank credit card because Blaux didn't keep their end of the transaction and they have no valid contact information. The Covid excuse for not delivering on time won't hold water any longer. Both phone numbers I was able to find either go straight to voice mail or to an after purchase survey and voice mail calls were not returned.

  • August 21, 2020 at 3:51 PM by an anonymous user from: Tustin, California, United States

    I order two Blaux Air Conditioners and it took a couple of months to reach me. I was so excited to try as we're having a heat wave here in CA and because of the poor power stations that needs to be upgraded, they turn off the Air Conditioners at 3:00pm and they don't go back on until after midnight. So to say I was so looking forward to these little air conditioners, is a true understatement. The instructions are very simple and I did everything it said to do, plugged them in and NOTHING happened. I tried plugging the USB plug into a phone jack and put it into a wall socket, and NOTHING. I sent off a note asking for help and I'm yet to hear from anyone about sending these units back. I guess they will wait until after the 30 days that we can send them back to the company and get our money back. If you're smart, you won't buy these things, to me it's a total scam and I don't believe not one of these reviews that's praising these things. Good Luck.

    • August 22, 2020 at 6:21 PM by an anonymous user from: Vancouver, Washington, United States

      Don't worry about a 30 day return, you have usually 60 days to dispute the charge on your credit card. This for you is the only way to guarantee your refund. Good luck!

  • August 21, 2020 at 3:07 PM by an anonymous user from: West Palm Beach, Florida, United States

    I ordered my Blaux unit on July 30 and have not received mine. West Palm Beach, FL

  • August 21, 2020 at 5:40 AM by an anonymous user from: Coward, South Carolina, United States

    I too was scammed by this company. When ordering the minI air conditioners I was somehow mysteriously rerouted to another website. They cleverly disguised the item so that I didn't catch the fact that I was ordering room deodorizers. I filed a dispute with Paypal who I paid through stating that I had not received them in over 30 days. That afternoon I received the deodorizers. I contacted Paypal and told them that I had received the wrong thing. I tried to settle it with the seller per Paypal instructions but to no avail. I even sent them back with authorization from the company by certified mail. I have not yet received the confirmation of proof of delivery but Paypal instructed me to escalate to a claim which I did. Guess what?! They denied my claim because Blaux showed proof of delivery, but for the WRONG thing. Obviously Paypal never even read what had happened or checked out this company for fraud. Do no use Paypal when ordering, they will not help when you need them. Nothing but a scam to the American people by China. So, what else is new?! So disappointed in Paypal for not looking into the company to protect us.

  • August 20, 2020 at 8:57 PM by an anonymous user from: Redondo Beach, California, United States

    I ordered four on June 12th and got them on July 26th. Their advertisement is misleading. It will not cool off a room like they promote. I am in a 14 X 16 bedroom. I have it on my nightstand 3 feet max from my head and it does blow cool air on me which helps but the room temperature doesn't budge. I loaned one to my neighbor who sleeps in an 11' by 12' bedroom and it did not help at all and she gave it back. The fan is a typical gaming PC. So air flow output is minimal. High speed does help but again it is right by my head. I use ice cold water and fill it up mostly with ice cubes. I have to refill it in the middle of the night as it uses the water and ice up in a few hours on high. My brother-in-law loves his but he no air flow on that side of the house unlike me. He keeps his on high all night by his head and it cools better than his portable fan. But for the price you pay is it worth it? I looked up DIY swamp cooler and it is actually cheaper to build one than Blaux and much more powerful So I may just build one. So take your chances and buy the Blaux but you'll be disappointed if you think your room will cool off. It is just an expensive portable fan that needs to be within a few feet of you to feel cool. One other thing...My brother-in-law's shut off the other night and he had to unplug and plug back in to turn it back on.

  • August 20, 2020 at 5:01 PM by an anonymous user from: Yucca Valley, California, United States

    DO NOT ORDER FROM THIS COMPANY. SCAM ARTIST. THEY NEVER DELIVERED SO I NOTIFIED THEM TO DO A REFUND. THEY PROMISED, IN AN E-MAIL TO REFUND BUT NEVER DID. I THEN FILED A COMPLAINT WITH MY BANK, IT'S BEEN over 2 WEEKS. I CALLED THEM TODAY AND WAS TOLD THEY CAN'T DO ANYTHING BECAUSE I FILED THAT COMPLAINT WITH MY BANK! LOL. BUT THEY HAD PLENTY OF TIME TO DO THAT REFUND BEFORE I DISPUTED IT WITH MY BANK. DO NOT BUY FROM THIS COMPANY OR YOU WILL BE SORRY. ORDER # 115962094. 98.94 order #115962219 14.99 .45 2.97 INTERNATIONAL CHARGES. THEIR PHONE # (609)414-7087 CUSTOMER SERVICE OR (844) 846-5344

  • August 20, 2020 at 4:32 PM by an anonymous user from: Anaheim, California, United States

    It's been three months still waiting for ac

    what' shall I do?

  • August 20, 2020 at 2:08 PM by an anonymous user from: Spring, Texas, United States

    it's been 70 days since I ordered 3 personal ac's. Was told 2X they were on the way. Now I can't even talk to a real person - it just goes to an "after sales survey". DON'T GIVE THEM MONEY!

  • August 20, 2020 at 1:50 PM by an anonymous user from: United States

    Paid for a AC unit 6 weeks ago/ no AC! Contacted Blaux and got meaningless response blaming the non shipment on the Covid 19? What?

    This is s scam and buyers should be aware of this.

    Still waiting for my AC but don't hold much hope. I live in California in the midst of a record heat wave and need this NOW! HELP!

    Beware of this Company, scammers.

    • August 21, 2020 at 6:10 PM by an anonymous user from: Rockledge, Florida, United States

      I bought one from ez cool breeze for my van that has no ac, if it can cool a room surely it could cool my van. wrong! piece of c**p, yeah scammers

  • August 20, 2020 at 10:23 AM by an anonymous user from: Wesley Chapel, Florida, United States

    will it cool a room 10x12 which is the size of my bedroom?

    • August 21, 2020 at 6:12 PM by an anonymous user from: Rockledge, Florida, United States

      no, it will not, it is a fan not an ac, they are lying

    • August 20, 2020 at 3:25 PM by an anonymous user from: United States

      If you mean 10" X 12" it might but I wouldn't count on it.

      • August 20, 2020 at 7:34 PM by an anonymous user from: Redondo Beach, California, United States

        I have a 14X16 master bedroom and it does not even come close to cooling. It pretty much has to be in front of you maybe 5 feet for it to be effective. I loaned it to my neighbor who was using two fans to try to stay cool in a bedroom with no air circulation. She gave it back saying it didn't work for her.

  • August 19, 2020 at 4:29 PM by an anonymous user from: United States

    Hard to believe that MSNBC is pushing this product. They must be desperate for the commission they get for letting the Blaux Hards use their network to scam the people.

  • August 19, 2020 at 3:53 PM by an anonymous user from: San Jose, California, United States

    It’s been two months still waiting to get it.

  • August 19, 2020 at 1:22 PM by an anonymous user from: Torrance, California, United States

    Nothing but an air blower. You can do the same thing with a simple house fan.

    • August 19, 2020 at 1:53 PM by an anonymous user from: Oklahoma City, Oklahoma, United States

      These meat heads shipped me 4 of these WORTHLESS little a/c units. Getting anyone on the phone is ridiculous. 30 day return policy. First guy required an order number and I later found it and the second guy said he could give a return address etc, using my phone number? They are New Jersey shysters!

  • August 19, 2020 at 11:35 AM by an anonymous user from: Brampton, Ontario, Canada

    DEFINATELY A SCAM! DO NOT ORDER THIS PRODUCT!

    I ordered on June 6th, was charged (paid) for it June 7th.

    My emails were ignored.

    Finally received Tracking Number on July 22.

    Tracking Number does not work.

    I have not received the product. It is now August 19.

    DO NOT ORDER! DEFINATELY A SCAM!

  • August 19, 2020 at 9:44 AM by an anonymous user from: Texarkana, Texas, United States

    DO NOT BUY! I ordered one in June and now late August and all I have received is a order confirmation email stating that my debit card was charged Since then nothing.

    If they eventually decide to ship my product by the time it arrives I won't need it summers almost over.A valuable lesson was learned by this experience ...do some research before you buy from these shady snakeoil selling crooks it might save you some money.

  • August 19, 2020 at 9:36 AM by an anonymous user from: Norristown, Pennsylvania, United States

    BLAUX is a scam. Ordered 2 on June 22, keep being told they are on the way. When you call the phone system knows your number and puts right in Voice mail. Was told that UPS has it to send and would be here 8/12. Called UPS and they have no product to ship. They removed my money out of my account as soon as they received the order. they took a bit over 200. out of my account. Now they done even answer the emails.

    DO NOT GIVE THEM YOUR MONEY. You will not get your product and they keep your money. This company HQ is in China. I'm so very upset and have no where to go to get my money back.

  • August 18, 2020 at 8:38 PM by an anonymous user from: Seattle, Washington, United States

    It's not a scam. I just recieved my 4 neck coolers I ordered in May.They told me when I ordered them it would take a while.They also responded when I emailed them with my concerns.With this Covid idiocy,not everything happens overnight. Be patient.

  • August 18, 2020 at 8:27 PM by an anonymous user from: Winchester, Massachusetts, United States

    Let's stand up! Attorney General's office comes to mind! Call the BBB in your state!

    • August 21, 2020 at 6:17 PM by an anonymous user from: Rockledge, Florida, United States

      I agree, I did not buy the blaux but the ez cool breeze, not portable unless it is plugged in and just a fan, it is not some new innovative invention as they claim, no name brand on it anywhere, looks like something I saw in wal mart for $40

  • August 18, 2020 at 8:19 PM by an anonymous user from: Winchester, Massachusetts, United States

    Again class action lawsuit! Was just trying to cut down on electric bill! Peices of Human Garbage!

  • August 18, 2020 at 6:50 PM by an anonymous user from: Los Angeles, California, United States

    Same! I ordered two... Is anyone going after these criminals?

  • August 18, 2020 at 6:39 PM by an anonymous user from: United States

    I too ordered two of the portable AC units and have not received them as of yet. It has now been 7 weeks. I have emailed three times and did receive a reply each time apologizing to me for the slow shipping. They said each time to please have patience the orders are way behind due to the Corona Virus. Two weeks ago I received a tracking number. They did not tell me who the carrier was. So, I went to the UPS site and entered the tracking number. It seems to be legit, but every time I check the tracking it says that it was received and scanned for shipping. And that has been the status for almost two weeks. Things I have ordered from Amazon always seem to be delivered on time. So why is the Corona Virus causing so many problems with Blaux? I am beginning to think that I too have been scammed.

    So please beware!

  • August 18, 2020 at 4:55 PM by an anonymous user from: Lakewood, Washington, United States

    It’s a fraud! I ordered one beginning of June and have yet to receive anything. I emailed 4 times and got no response. I called and was not able to speak to anyone, just an automated message asking me to take a survey and then it would automatically hang up.

    I filed a report with BBB. My credit card has been refunded by my credit card company, due to be reporting it as a fraudulent charge.

    Do not buy this product!

  • August 18, 2020 at 3:30 PM by an anonymous user from: Hamburg, New York, United States

    I never recieved mine either

    • August 18, 2020 at 4:08 PM by an anonymous user from: Loveland, Colorado, United States

      It's a scam! It appears they don't ship from the USA!

  • August 18, 2020 at 12:24 PM by an anonymous user from: West Kelowna, British Columbia, Canada

    I ordered three of these AC. I have not received one of them and cannot talk to anyone about getting my money back. I have admitted disputs to no avail. Jeff or someone wil ask you to use instant messaging to talk with him but will not get back to you. This is a scam of great proportions. I have come to the point where I feel legal actions should be taken and am looking into how to go about this.

  • August 18, 2020 at 9:39 AM by an anonymous user from: United States

    I ordered 3 plus the warranty on June 25th. One June 26th the money was withdrawn from my credit card. It’s been 8 weeks and a few communications with this bogus company I decided to go to my bank and dispute the card. Never think because you used your credit card or debit card that’s the end to the sale. No merchandise, damaged merchandise means you get your bank will reimburse you and put the interest back as well! Kudos to fraud. Bogus company...

  • August 17, 2020 at 6:21 PM by an anonymous user from: Grants Pass, Oregon, United States

    I had the same issue with ordering on July 8th and not receiving the product. Several emails to them and a few responses back stating supplier shipping issues causing delays due to Covid. I finally tried calling them at an area code 844 number and a robo answer and when asking to be transferred the call dropped and went to an after call survey. I then decided to check my credit card statement where it had a different 888 number which actua;ly got me through to an customer service rep.They checked and stated my order should go out next week and I told them I had purchased a different a/c unit as it was so hot I couldn't wait any longer. I asked to have the order cancelled which they said there was a problem in their system but the cancellation would be resolved and completed in 7 days and that within 30 days it should show in my account. I will believe it when I see it but it would be nice. I will check in 30 days and see if it really occurs. At least the customer service rep was very nice and polite,,,, small victory but more than I was expecting..

    Good luck to all of you...

    • August 17, 2020 at 7:31 PM by an anonymous user from: New Delhi, National Capital Territory of Delhi, India

      I do have same problem, placed order 2 months back .Received order confirmation in email and thereafter not responding

  • August 17, 2020 at 6:21 PM by an anonymous user from: Fort Lauderdale, Florida, United States

    I ordered on June 22, 2020, and another order on July 20, 2020. Still have not received any of my products, or any emails informing me when the unit will be delivered. I have emailed the company, and I have not heard anything back. Very disappointed and dissatisfied. I’ve contacted my credit card company.

    • August 17, 2020 at 8:58 PM by an anonymous user from: Alpharetta, Georgia, United States

      I contacted Amex as well, and now Blaux sent me a tracking number, but when I click on it, no information. I told them twice to cancel it. I only have 70 days to contest with Amex, and it is a big scam. I hope you all get your money back.

  • August 17, 2020 at 5:20 PM by an anonymous user from: Andover, Kansas, United States

    I ordered a portable air conditioning unit on July 11, 2020. It is now August 17 & the only thing I have received is an email confirming my order & the fact that they took the money from my checking account. I have emailed & called SEVERAL times & have received nothing. Very disappointed.

  • August 17, 2020 at 5:18 PM by an anonymous user from: United States

    I could f**t over an ice cube and put out more cool air than this piece of junk.

  • August 17, 2020 at 5:06 PM by an anonymous user from: Las Vegas, Nevada, United States

    I ordered early June, a pair of them, and they were immediately charged on my credit card. And I still don't have them. I started the dispute process with my credit card a week ago, and almost immediately I received an e-mail from Blaux saying that it was on its way and giving me a tracking number. I clicked on the tracking number, and it said "Invalid Tracking Number." Same thing it said the last time I asked about my order. So I'm sure it's definitely a scam. I also have tried calling them and got the robo message. I don't usually buy online items, and I saw all the advertisements, on Google, so I just a*s-u-me'ed it was legit. I feel pretty stupid!

    • August 17, 2020 at 6:25 PM by an anonymous user from: Mesa, Arizona, United States

      Hi, if I may, these people are absent when it comes to customer service, but after threatening them in a letter(I also bought in early June)they got back to me with a tracking number and then it took a week and they were dropped off, makes you wonder if a return is actually possible, I will be looking into just that. These are an $85 box of plastic, that they brag about superior technology, what a lie, they are supposed to run at fully charged battery about 7 hours, you can't get more than 2 hours for each full charge, hence their encouraging multI unit purchase, I bought 3, and I am constantly adding water, recharging, and watering down the fiber inside, I didn't check how they all differ, wish I had looked into it, what a rip off, seriously!

  • August 17, 2020 at 4:51 PM by an anonymous user from: Las Vegas, Nevada, United States

    We ordered our pair of Blaux air conditions in early June, and the cost was immediately charged to our credit card. We have never received them. I wrote to the e-mail address three times to find out what was going on with our order. We only heard back once, and they said it was being shipped, and here's the tracking info. When we clicked on the traffic info, we got a message saying invalid tracking number. It's been over two months now. We are disputing the amount with our credit card company. We think this company is a ripoff/hoax. There is no such thing! If not, it is extremely lax customer service that doesn't respond personally to tell a person when they will get their item. Also I called them by telephone and there was no answer.

  • August 17, 2020 at 4:44 PM by an anonymous user from: Pinellas Park, Florida, United States

    I ordered 1 ac and they charged me for 4 plus $55 for warranty which I didn't order. now I am fighting to get my $315.72 back do not buy. they are crooks

  • August 17, 2020 at 4:06 PM by an anonymous user from: Brampton, Ontario, Canada

    Definately a fraudulent company. I ordered in June, was charged immediately. Still have not received product. Received Tracking Number which is useless.

    BUYER BEWARE. DO NOT FALL FOR THEIR OUTRAGEOUSLY FRAUDULENT ADVERTISING.

    • August 17, 2020 at 4:45 PM by an anonymous user from: Hollywood, Florida, United States

      I also ordered in June and no products received! hen I asked for a copy of an invoice they sent an email that they couldn't send it via email. But they did verify that I had placed the order. I am about to follow through to find out why I still have not received the products!

  • August 17, 2020 at 3:15 PM by an anonymous user from: Kapaa, Hawaii, United States

    Horrible! This company ships from Japan, of course my bank account was charged, but I still have not received the product. And forget about emailing the company to follow up, they have not replied to any of my emails. DON’T BUY IT

  • August 17, 2020 at 2:52 PM by an anonymous user from: Newmarket, Ontario, Canada

    BLAUX AC IS DEFINETLY A SCAM! Took almost 600.00 CDN from my credit card, they jammed the site when my initial order was placed. BLAUX said my order was incomplete, so when I when backwards, they took a 2nd order almost 300.00 from my credit card a second time. Their Billing Order said there was a tracking # to trace my order, but there was no tracking link. BLAUX AC scammed the world of millions during these difficult times of the COVID-19 pandemic. I hope government around the world would trace where this fraud is originating from and put them all in prison for a very long time in a hot prison cell!

    BLAUX uses countries like Australia, US, and Canada to make buyers believe they are legitimate. BEWARE WORLD DO NOT ORDER ANYTHING HERE, YOU WILL BE PAYING FOR NOTHING!

  • August 17, 2020 at 2:42 PM by an anonymous user from: Chattanooga, Tennessee, United States

    I also ordered a portable air collar in June and nothing. It was paid for by credit card which they got. Get no reply from anyone. Please let other know to stay away from this group.

  • August 17, 2020 at 12:40 PM by an anonymous user from: United States

    What is our trade Commission doing about all this products that are scam or defrauding people/citizen of this country?

  • August 17, 2020 at 12:40 PM by an anonymous user from: Torrance, California, United States

    I ordered the ac and a refill on 6/26/20. They took my money and it was supposed to get here in a month. It is now 8/17/20 and guess what I haven't gotten it. I called their support group 8/13/20 and talked to a Steve and he said I would receive it today. After reading all these emails of dissatisfaction either about product or never receiving the items...I think I maybe joining their ranks today. It is hard to lose over a $100.00 when you are a senior. This will be a big reminder whenever I see something I like on line unless I know the company. The customer service guy even was hesitant with answers. Lesson learned but it hurts.

  • August 17, 2020 at 11:56 AM by an anonymous user from: Porter Ranch, California, United States

    I placed an order on July 11, 2020. Charged on my credit card on same day but have not received any further information. Tried calling to no avail and also email but no luck. Looks like a total scam.

  • August 17, 2020 at 10:58 AM by an anonymous user from: Maryville, Tennessee, United States

    Ordered unit in late June.It is now 8-16 and no unit!I am calling Amex to dispute charge.!

  • August 17, 2020 at 10:27 AM by an anonymous user from: Scottsdale, Arizona, United States

    I also bought one the beginning of July, was charged and have yet to receive it. This is a total SCAM

  • August 17, 2020 at 8:33 AM by an anonymous user from: Houston, Texas, United States

    I order 2 on 07/03. had to pester them for days to get any response. I was told they ship from China. Finally got them on 08/13. Not very impressed with the item or the customer service. The first link for a tracking number they sent me went to a Russian language website that looked to be selling s*x! Kudo's on their marketing, they have managed to suck in a lot of money. Would never but from them again.

  • August 17, 2020 at 7:29 AM by an anonymous user from: Seward, Pennsylvania, United States

    Like other comments, we ordered one July 2020. Called them a couple of weeks ago the rep said they were behind would send one in August. 15 days of August have passed we received a tracking number. No information available associated with the tracking number thy sent.

    We do not recommend this company. I too will have to say goodbye to our money.

  • August 17, 2020 at 6:24 AM by an anonymous user from: Hixson, Tennessee, United States

    I ordered one and never saw it! The money is gone because it is a (company) in Hong Kong. It advertises 50% off, but 50% of nothing is still nothing. If you need an air conditioner I suggest buying one from a reputable place.

    Joe T.

    Tennessee

  • August 17, 2020 at 1:08 AM by an anonymous user from: United States

    I ordered 2 a/c units 4 months ago and have not received either one. Blaux has received payment for both.I believe Blaux should be investigated and charged with fraud. People beware! Keep your cash!

  • August 16, 2020 at 5:21 PM by an anonymous user from: Lancaster, California, United States

    The old adage of a fool and his money are soon parted is still valid. This c**p is pure unadulterated garbage. If you want to point a finger, look in the mirror.

  • August 16, 2020 at 2:23 PM by an anonymous user from: Winchester, Massachusetts, United States

    I suggest class action lawsuit! We all got scammed!

    • August 16, 2020 at 5:19 PM by an anonymous user from: Phoenix, Arizona, United States

      I ordered 1 -2 months ago and nothing, you cant even find a website for them

  • August 16, 2020 at 7:41 AM by an anonymous user from: Cambridge, Massachusetts, United States

    I ordered 2 a/c units on 6/21 still have not received them on 8/11 was sent a tracking number every time I try for track the order keeps coming back no tracking found

  • August 16, 2020 at 6:48 AM by an anonymous user from: Slough, England, United Kingdom

    I ordered 2 of them and tried to get refunded in accordance with their guarantee as they are nothing more than a very expensive fan, not like similar models that draw water into the 'filter sponges' for extra cooling effect

    I have nto received a response in 4 weeks after tried phoning and 5 emails.

    do not go near them is my advise

  • August 15, 2020 at 7:30 PM by an anonymous user from: Fleming Island, Florida, United States

    I ordered three of the minI air conditioners on July 21 and have not received or heard from them yet. Today is August 15th. That is nearly one month and counting.

    • August 21, 2020 at 6:18 PM by an anonymous user from: Tucson, Arizona, United States

      I ordered 4 in June haven't heard anything either, are they a scam?

    • August 17, 2020 at 9:50 PM by an anonymous user from: United States

      I ordered mine June 16 and got them today Aug.17. They sent the extra filters a week before. The ACs are not what I ordered and the filters they sent don't fit. They are the cheapest pieces of junk I have ever seen. You cannot feel the fan unless it is less than 12" from you. They may be just a little bit better than nothing. If you can, get your money back.

  • August 15, 2020 at 3:03 PM by an anonymous user from: Eureka, California, United States

    I ordered three of these minI air conditioners about two sand a half weeks ago. Over$210.00. Have not heard a word...

  • August 15, 2020 at 1:59 PM by an anonymous user from: Oshawa, Ontario, Canada

    I'm waiting 2 months now, no word if or when it will or will not come this year or not?

    • August 17, 2020 at 9:58 PM by an anonymous user from: United States

      Ordered mine June 16. Got them Aug 17. Not even close to being worth it. Cheap pieces of junk that do not even resemble what I ordered. They sent the filters a week before. They don't go with these units. They aren't even as good as the small desktop fans I have. I have it sitting 12" from me and can barely feel it. Try to get your money back.

  • August 15, 2020 at 1:48 PM by an anonymous user from: Loveland, Ohio, United States

    This company must be a scam. I tried entering my credit card info and after taking it all, they said my card was declined. They said to try a different card, so I entered the information for the second one and they declined it as well. Now they have all of my credit info for both cards! I guess I have to cancel these cards! I’m definitely not happy about this.

  • August 15, 2020 at 12:37 PM by an anonymous user from: Bartlett, Texas, United States

    The company failed to send product after 30 days, and refused to acknowledge my request for a refund. DO NOT BUY! Am disputing charges with credit card company.

  • August 15, 2020 at 9:35 AM by an anonymous user from: Portimão, Faro, Portugal

    I ordered two boxes and was billed for five. I returned the unauthorized items the same day to their distribution centre in The Netherlands. When I put on the first one it stopped after three hours and the breeze that came out was very weak, almost nothing.

    No matter how many times I tried to start it working again, it failed miserably. When I tried to operate the second box according to the instructions given, it worked well with a full breeze this time but shut down completely in the same time span of three hours.

    There was plenty of water left in the tank so I ruled out that one as a possible factor.

    I reported the case to the company on facebook and will see if any reply will come.

    If not I will also return these two boxes of course.

    I asked Pay Pal for a refund and see if that works for me.

    It was a huge mistake that I did not check the reviews here before ordering.

    I will ask Ebay and Amazon to stop advertising this device real soon. It is a scam all right and how this product was rated excellent it beyond my understanding.

  • August 15, 2020 at 8:33 AM by an anonymous user from: United States

    Before you hit the submit order key on their website take the time to delete all your banking or credit card information. You are not going to get what you are paying for and the hassle of getting a refund is not worth it.

  • August 15, 2020 at 8:14 AM by an anonymous user from: United States

    May be the best portable AC on the market but if they can't or won't deliver it the product is useless. Took them less than 24 hours to get their payment and nw it appears as if we are going to be well into the winter months (wonder if it can act as a portable heater?)before they deliver and even that is nothing more than a hope. Customer service? ROFL! I am calling scam on this one.

  • August 14, 2020 at 9:41 PM by an anonymous user from: Winchester, Massachusetts, United States

    I ordered on 7/24 have not received my air conditioner! They debited!my account for 98.00! Going to my bank to file a fraud complaint and get back my money if I can! So p****d!

    • August 24, 2020 at 9:39 AM by an anonymous user from: Louisville, Kentucky, United States

      I ordered on 6-13-20 and still haven’t received anything. They say it was delayed from covid but that they located it and I should receive it in a week. That was eight weeks ago. Now when I try calling the number they will not answer at all.

  • August 14, 2020 at 9:37 PM by an anonymous user from: San Diego, California, United States

    Don't order a Blaux AC! This company is either a scam, or has no idea what supply chain management is. They continue to advertise their products on social media, claim that they're in stock, but as soon as you order one, they'll tell you it will take "up to 30 days." Well, I'm almost two months in and no A/C! I've contacted them through email and after days of delay, received a response from "Joey" that they're having shipping delays due to COVID but they're "preparing my tracking number now." What does that even mean? Even with COVID I think nearly two months is plenty of time for a slow boat from China! If you can't ship, then quit marketing your product until you can catch up. I don't believe this is a shipping delay. It's mis-management. I then tried calling them...forget that. You're more likely to get through to the unemployment office than Blaux! Save your money and frustration and buy a fan.

    • August 17, 2020 at 1:40 PM by an anonymous user from: Brooklyn, New York, United States

      Yes I ordered 3 units on 6/25 and have not heard a word from them! A Big Scam...

  • August 14, 2020 at 6:32 PM by an anonymous user from: North Haven, Connecticut, United States

    have not been able to contact anyone a blaux regarding my order #1170096800 What is the deal withn this company I believe they are a scam and I am going to investigate further

  • August 14, 2020 at 5:22 PM by an anonymous user from: Saint Albans, West Virginia, United States

    This is a pure scam I ordered over 2 months ago they guarantee 7 days delivery if received nothing tried calling sent emails do not send there scum bags money

  • August 14, 2020 at 2:58 PM by info

    "In regards to my order for your portable A/C personal units.

    Order (104707120) I called your 855 409 6703 and the recording tells me NOT to inquire about

    my order due to COVID-19, so I am trying to contact you via email. Please respond about my order (10470120)

    and when I the order will ship and delivered to my home.

    Thank you for any assistance

    Marlene..."

    Received via email.

  • August 14, 2020 at 2:46 PM by an anonymous user from: Torrance, California, United States

    I ordered on 6/29 and they said it would take about a month. I tried to call them and all I got was a recording that they are having delivery and mailing issues; that was the beginning of august. it is now 8/14 and still no delivery. what a rip-off!

    • August 15, 2020 at 11:47 AM by an anonymous user from: Bennington, Nebraska, United States

      I've been waiting since may 1st. They are crooks if they were in states they would be locked up; its a scam, U.S. government needs to get involved

  • August 13, 2020 at 5:41 PM by an anonymous user from: Wrightstown, New Jersey, United States

    I also ordered this a month ago was to be delivered Aug. 3rd. Still waiting so I canceled thru amx. They charged the day I ordered so I am disputing the charge. these guys are crooks or perhaps waiting till it gets cooler

    • August 15, 2020 at 11:40 AM by an anonymous user from: Bennington, Nebraska, United States

      They are theives. I've been waiting 2 months, took my money for 2 units and never sent me product

    • August 14, 2020 at 11:38 AM by an anonymous user from: Texas, United States

      I ordered back in June and never received my order. They charged 113.93 same day.

  • August 13, 2020 at 5:33 PM by an anonymous user from: Brantford, Ontario, Canada

    My orders for an air conditioner and extra water curtain was confirmed on July 14/20. I'm still waiting for a tracking email.

  • August 13, 2020 at 1:11 PM by an anonymous user from: Pittsburgh, Pennsylvania, United States

    Scam I was charged for 3 ordered 2 never received air conditioners, cannot contact by phone, and speak to a person? I'm contacting Pa. Consumer Protection. Filed a dispute with the bank trying to get my money back.

  • August 13, 2020 at 12:33 PM by an anonymous user from: Loveland, Colorado, United States

    I ordered Two Blaux air conditioners about 2 - 3 months ago and have yet to receive. Does anyone know how to get a hold of Blaux?

    • August 14, 2020 at 11:41 AM by an anonymous user from: Texas, United States

      Phone # is (844) 846-5344. They were very rude.

  • August 13, 2020 at 9:42 AM by an anonymous user from: Hartford, Connecticut, United States

    I just received two units. They do not work as I thought. I have been trying to contact Blaux to get a return address. they tell me they only accept returns if it is damaged. They advertise 100% satisfaction or money back. Now today they said that if I keep the units they will credit me back 50% ($45). I paid $170 for the two. They said it would cost $35 to return to china but still would not give me the address. I have contacted my credit card company and filed a dispute.

  • August 13, 2020 at 12:21 AM by an anonymous user from: Jamaica, New York, United States

    how long can it be used until it has to be recharged?

  • August 12, 2020 at 9:59 PM by an anonymous user from: Manchester Center, Vermont, United States

    I ordered 1 unit on june 22, they charged for 3 units, when I asked for a refund they told me they would give me a 20% discount if I took the 3 units. I stupidly agreed, I got no answers after 7 e-mails. I finally got someone on the phone who told me my order had been put on hold?

    i was very upset and asked for a refund than they told me I would get a 30% discount and the units would be shipped within 2 weeks. Of course I received nothing. Good luck trying to get a refund.

  • August 12, 2020 at 9:25 PM by an anonymous user from: Asheville, North Carolina, United States

    100% agree that this company is a total scam... the product does minor cooling by lightly blowing air over water cooled filter. the company has responded to none of my refund requests. DO NOT PURCHASE THIS SCAM!

  • August 12, 2020 at 5:40 PM by an anonymous user from: Fountain Hill, Pennsylvania, United States

    Complete and total scam. 2 months and no product but they sure take your money right away. No responses to MULTIPLE emails. Good luck getting through to a person. I managed to get through 1 time and guess what, my items were on the truck getting ready to be delivered but for some reason it wasn't scanned. Was told not to worry, would get the products in a business week. Guess what...business week goes by and no product. Try calling again and cannot get through and surprise surprise, no response to any emails. Second month goes by and no product. DO NOT BE A FOOL, do not buy from this fake scam company.

  • August 12, 2020 at 2:35 PM by an anonymous user from: Covina, California, United States

    DO NOT BUY! This company is difficult to get in touch with. They charge shipping which is a lot less than what you will have to pay to return the no good products. If the products are no good you should not have to pay for the return shipping. This is a SCANDLE.

  • August 12, 2020 at 1:38 PM by an anonymous user from: Baton Rouge, Louisiana, United States

    Does anyone have a telephone number for these people? My email will not go through. Thanks

    • August 17, 2020 at 2:01 PM by an anonymous user from: Howell Township, New Jersey, United States

      call 888-296-2217

    • August 13, 2020 at 11:21 PM by an anonymous user from: Ankeny, Iowa, United States

      844 846-5344 only # I could find.

  • August 12, 2020 at 1:06 PM by an anonymous user from: Kirkland, Washington, United States

    I purchased two AC units on June 11th, 2020. I received the two units July 14th, 2020. I tried one unit and it was a total disaster. The product leaked and there was no cool air coming from the device. I made multiple attempts to call the company (609) 414-7087 and it goes to voicemail. Then you try to change things around by saying you want to buy a product which will automatically transfer you to customer service. No customer service you get another recording asking whether the service you received was bad or good based on a scale of 1 to 5. Then they hang up. I have also sent three emails to support@buyblaux.com requesting refunds for the two units. I will gladly return the cheap defective product. As yet I have received a reply. Next step is to complain to the Better Business Bureau.

  • August 12, 2020 at 12:13 PM by an anonymous user from: Denver, Colorado, United States

    I haven't received my product and no response to multiple emails sent to them, complete Scam!

  • August 12, 2020 at 9:33 AM by an anonymous user from: Winnipeg, Manitoba, Canada

    Absolutely awful...avoid at all costs!

    I ordered a couple units months ago and didn't hear anything from them, they charged my card with no problem though. I had to chase them down with multiple emails and finally someone got back to me to say that the order never went through and my money would be refunded. Still no refund and no product...absolutely awful and good luck trying to get someone to answer your emails. I just hope I'm not out a couple hundred dollars! DON'T DO IT! I would have given negative stars if I could have

  • August 12, 2020 at 6:06 AM by an anonymous user from: Texarkana, Texas, United States

    I placed my order on June 18

    ..I haven't even received a email that its been shipped.I wanted to try this while it was still hot. now I'm wondering if I will get it all. this company is a joke...DO NOT WASTE YOUR MONEY!

  • August 11, 2020 at 11:19 PM by an anonymous user from: Colton, California, United States

    Order two more than a month ago. All I get are excuses and no products. They claim to give refunds within seven days. They should be more careful. They never know when they might end up on the investigation end of the 17 U.N. Task Force on Cross Border Internet Crime. I don't expect a refund nor do they expect to have to deal with an American Law Enforcement Officer.

  • August 11, 2020 at 11:14 PM by an anonymous user from: Chicopee, Massachusetts, United States

    I waited 2 months and finally got mine. They are a little fan. Very disappointing. Do not order.

  • August 11, 2020 at 8:16 PM by an anonymous user from: Houston, Texas, United States

    I was looking at buying a couple of these but was concerned that the checkout page was asking for credit card info states that "Your card is securely process by Paypal" (among others), yet there is no link to Paypal for checkout. I used the chat facility in "Contact Us" and was told to use another browser. That did not change anything. I grew suspicious and did more investigation. That's how I found your warning, which verifies my suspicion. I am very sorry this happened to you, but your warning here has kept me, and hopefully many others from making a mistake. Thank you!

  • August 11, 2020 at 6:37 PM by an anonymous user from: Ione, California, United States

    This is a SCAM. Ordered three. Never was delivered. Called customer service, got through ONE time, told me I hadn't waited long enough for delivery. Waited and then could never get back in touch. Got in touch with my credit card company, and they're working on it for me. DO NOT BUY online. If they're ever put on the shelf of a reputable company, I might try them out, but I learned my lesson, and won't buy direct from this company. You'll be sorry if you do!

  • August 11, 2020 at 2:45 PM by an anonymous user from: San Antonio, Texas, United States

    I ordered this device back in May and still have not received it.

    I have emailed their customer service and still no response. I am going to call my credit card company and see if I can cancel the order since I have not received the item.

  • August 11, 2020 at 2:17 PM by an anonymous user from: South Jordan, Utah, United States

    Huge huge scam! I ordered in june could not get a hold of anyone. Finally did end of july said it would be here aug 5th have not received.You cannot get hold of them and the do not respond to emails. This is a scam i'm sure. Never received shipping confirmation that it had shipped either. Going to try to recoup my money from my amex

  • August 11, 2020 at 1:51 PM by an anonymous user from: Austin, Texas, United States

    Blaux charged my credit card on July 10, 2020, but I have yet to get the A/C. This is August 11. I have emailed them twice, and they don't reply. I would never do this again.

  • August 11, 2020 at 1:49 PM by an anonymous user from: Kansas City, Missouri, United States

    Same here. Ordered June 26, waited 40 days, asked for communication, no reply. No shipping notice. Further sign it's a scam - the emails keep coming on their products. A reputable company would have shut those down if they were in the midst of a shipping crisis.

    • August 24, 2020 at 9:57 AM by an anonymous user from: Louisville, Kentucky, United States

      Yes, I agree, a reputable company would have shut down operations and taken their website down if they cannot service people adequately. Why keep adding insult to injury if you’re legit?

  • August 11, 2020 at 1:29 PM by an anonymous user from: Strathmore, Alberta, Canada

    why too long to wait for Blaux, since I ordered in June. please let me know, thank you

  • August 11, 2020 at 10:33 AM by an anonymous user from: Bristol, Connecticut, United States

    I purchased mine on June 25, delivery in a month supposedly. After 6 weeks finally got a hold of someone, said it would be another month. I do not need it when it starts getting cold. Sounded too good to be true, probably a ripe off.

  • August 11, 2020 at 9:25 AM by an anonymous user from: Sarasota, Florida, United States

    I bought a Blaux Portable AC Unit for my mother-in-law who lives in the Upper Peninsula of Michigan. I live in Florida. The order page had no ability to send to a different location. I initially tried to use their "chat" format to change my order to no avail. It was manned by pre-typed questions and boxed answers. I called the company and the customer service representative told me that upon receiving the product to contact customer service again and they would email me a new shipping label so I could get the AC unit to my MIL. I received the AC yesterday and called customer service today. Now I am being told that isn't something the company does. If I wanted to ship it back to them and start all over, I would have to pay any shipping costs. If the product was defective and I wanted to return it, I would have to pay the shipping costs.

    I haven't even taken the product out of the box because I wanted it to get to my MIL as it came from the Company. A company that obviously doesn't really care about the satisfaction of it's customer. For something that costs almost $100, you'd think they'd be a little more dedicated to making their customer happy. I am thoroughly disappointed. I will never promote this company or buy from this company again. Shannon Z - Florida

  • August 10, 2020 at 8:28 PM by an anonymous user from: Marshfield, Massachusetts, United States

    I ordered and paid for 3 units. Before they arrived I tried to cancel my order, due to suspicious emails. Despite being assured my order had been canceled I received 3 units, just days later. I decided to give one a try. It was a complete waste of time, not remotely helping, even in the smallest room in our home.

    I am returning tomorrow, although it will cost me $30 to send them back.

    Unless I am completely missing something these units are useless

    • August 10, 2020 at 9:35 PM by an anonymous user from: Fontana, California, United States

      I also tried to cancel, but received the 3 units anyway. I want to return them, but they won’t give me the return facility address despite numerous emails. Where did you ship them to and how long did it take for the refund?

  • August 10, 2020 at 8:10 PM by an anonymous user from: Terre Haute, Indiana, United States

    I ordered my air conditioners on July 9th, and they still aren't here. I contacted my credit card company and Blaux to cancel my order. I never received a confirmation or tracking number or anything, really, until I saw the charge on my credit card. The credit card company said they have had other complaints about Blaux. I wish I would have seen these reports sooner, but I only saw glowing reports the company must have posted.

  • August 10, 2020 at 7:14 PM by an anonymous user from: Trenton, Ontario, Canada

    This company specializes in SCAM. I ordered 3 for a friend and have received nothing and that was over 5 weeks ago. No word from them, even after sending many e-mails. Beware...total scam.

  • August 10, 2020 at 6:40 PM by an anonymous user from: Colorado Springs, Colorado, United States

    I placed my order in over a month ago and have not heard or seen anything yet, and im wondering too?

  • August 10, 2020 at 6:08 PM by an anonymous user from: Dayton, Ohio, United States

    I received my Blaux ac 4 was late. The box and ac were damaged. They sent emails to me apologizing. I asked for money refund, no email sent to me for that. I put this report on better business page.

  • August 10, 2020 at 5:59 PM by an anonymous user from: Lunenburg, Massachusetts, United States

    I ordered mine in mid-June. I knew it would be like a swamp cooler but thought it might help a little. When I pushed submit, it suddenly said I had bought THREE! I should have known but I told myself that if they were good then it wouldn't hurt to have them and maybe give one for a holiday gift.

    I was told they were en route after 8 weeks. Right. I meanwhile wrote and canceled order. Today I called AMEX and they are aware of this and are petitioning for a refund. Lots of luck, right?

  • August 10, 2020 at 5:03 PM by an anonymous user from: San Antonio, Texas, United States

    I ordered my unit on July 4th 2020 and have not received it yet, spoke to customer service and they said it could take up to 2-3 months! I asked customer service if I would get it by Christmas she stated maybe? I canceled my order and she stated that it will take 15-30 days to get my money returned.. this company is a scam. do not buy...

    • August 10, 2020 at 5:54 PM by an anonymous user from: Lunenburg, Massachusetts, United States

      I ordered mine 2 weeks earlier than you. They said it was en route. Not here. I wrote and said to cancel it and American Express is also working on it. I am not the first to have talked to them

  • August 10, 2020 at 3:04 PM by an anonymous user from: Loganville, Georgia, United States

    I ordered one on June 18th and still have not received. Like others have said I have not gotten a response to emails and cannot get thru on the phone.

  • August 10, 2020 at 2:24 PM by an anonymous user from: Parker, Colorado, United States

    I never received my June 16 order for a neck a/c, and have not yet had a response nor any confirmation of my order. I suspect Blaux is a scam, a firm that should be avoided.

  • August 10, 2020 at 10:58 AM by an anonymous user from: Edmonton, Alberta, Canada

    Ordered and paid June 23,2010. It is now Aug 10, 2010 and no shipment and no response to e mails asking why. Tried customer service and could not reach anyone -message was too busy and don't try to call. Looks like a scam

    • August 10, 2020 at 2:36 PM by an anonymous user from: Rancho Palos Verdes, California, United States

      Yes, it's a scam. I bought 2. Does not work. Will not give me a refund! It does not blow cold air, it's not an air conditioner, it just cools the air. Scam, scam, scam!

  • August 10, 2020 at 9:55 AM by an anonymous user from: Lubbock, Texas, United States

    I made a purchase on June 7, 2020 order number 104369475 and have not been notified with shipping information. Think this is a scam!

    • August 10, 2020 at 10:57 AM by an anonymous user from: Palm Desert, California, United States

      I have also been waiting for months... no ETA and finally an email, but not any specific shipping info. They are offering a 20% discount because I wrote that I want to cancel the order... if it comes in a month, my summer is over and I don’t need it for another year.

      I think they collected orders from the original hype and internet propaganda and THEN started production!

      I feel scammed!

    • August 10, 2020 at 10:08 AM by an anonymous user from: Brattleboro, Vermont, United States

      I also placed an order in June & have NOT heard from the company or received anything!

  • August 9, 2020 at 7:20 PM by an anonymous user from: McMinnville, Tennessee, United States

    how long does it take to recieve order. I purchased on jun 20

    • August 10, 2020 at 9:51 AM by an anonymous user from: Lubbock, Texas, United States

      I purchased this product on June 7 2020 and have not been notified of shipment to this day?

      think I have been scammed!

    • August 9, 2020 at 11:46 PM by an anonymous user from: Peoria, Arizona, United States

      You'll never get it.

  • August 9, 2020 at 5:59 PM by an anonymous user from: Clark, New Jersey, United States

    It's been a week since I ordered this device. I was suspicious as soon as I hit the submit button. After a quick search I found this forum. It wasn't until after I submitted the order that I was told that the device wouldn't be shipped for several weeks - in September when I won't really need them anymore. I can't tell you how damaging the sales strategy is that is being employed here with Blaux. The American internet sales market is built entirely on trust. When someone gets burned by deceptive marketing, it leaves a real bad taste in the mouth. Every time I see an ad on the internet now, I think of "Blaux". I hope that they get this message. When you deceive or mislead people out of their hard earned money, not only do YOU lose their trust, all other sellers suffer, too. I feel like I can't trust anyone right now.

  • August 9, 2020 at 3:38 PM by an anonymous user from: Madison, Wisconsin, United States

    I ordered this item 3 weeks ago and have yet to hear it has been shipped. Do not order, I believe it is a scam. Took my money right away and then nothing. I wish I would have looked deeper into this site before ordering...

  • August 8, 2020 at 8:12 PM by an anonymous user from: Manteca, California, United States

    I purchased 3 of these units on July 20 and received them on July 29. However, they do not work as stated on their web site - it is just a fan! I have sent emails to their Customer Support address and also called their Customer Support and have gotten no replies. I would like to return all 3 of these units before the "30 day satisfaction guarantee" is up. Unless You just want a small fan, don't buy!

  • August 8, 2020 at 8:05 PM by an anonymous user from: Perkasie, Pennsylvania, United States

    I also ordered a Blaux portable air conditioner.

    After several months I have not heard from them, nor can I reach them.

    Does anyone have a suggestion about how to get this thing settled?

  • August 8, 2020 at 6:08 PM by an anonymous user from: Edison, New Jersey, United States

    So, I'm not the only one. Ordered middle spring 2020. Nothing. Scam. What does Consumer Report think,do they know?

  • August 8, 2020 at 3:51 PM by an anonymous user from: Malverne, New York, United States

    I think it is a scam and also watch out for any weird charges after you order from them on your credit cards. At this point it has been a month, I have called their customer service # and it continues to disconnect after a "overhwelming demand comment".

  • August 8, 2020 at 2:14 PM by an anonymous user from: Miami, Florida, United States

    RS from Miami

    I purchased 5 units on June 21, 2020 and as of today 8/8/20, have not heard anything from them.

    I would like to know why they keep on sending advertisements, yet they are not fulfilling/nor complying with what they preach.

  • August 8, 2020 at 8:18 AM by an anonymous user from: Miami, Florida, United States

    I ordered three of the Blaux A/C on July 6th, over a month ago. Not only have they still not been delivered, I am still waiting on a shipping order number to check their shipping status. Several e-mails to the company requesting up-dates have received no replies. Blaux needs to update their customer service.

    • August 9, 2020 at 11:48 PM by an anonymous user from: Peoria, Arizona, United States

      They have no customer service. It's a scam.

  • August 8, 2020 at 8:13 AM by an anonymous user from: Mechanicsville, Virginia, United States

    Ordered on 6/21, they took money from my account on 6/22. Emails go unanswered,contacting my bank to file fraud complaint today, 8/8/20.

    • August 8, 2020 at 10:51 AM by an anonymous user from: Pompano Beach, Florida, United States

      Same with my order, every time I call they said it takes 1 more month, I will try to file a fraud complaint with my bank too. thanks for your review.

  • August 7, 2020 at 7:38 PM by an anonymous user from: Aberdeen, Washington, United States

    Purchased 2 portable air conditioners from this outfit on 6/27/20. Have order confirmation,but have not received any tracking # yet. Have tried to send E-Mail but the address on the confirmation is not correct E- Mail. Supposedly the order is supposed to be sent by 8/20 or guaranteed by 10/5//20. Summer will be over by then & I won’t need them. Just read other persons complain & they said they got them & they’re just a reall small inefficient fan, not want for $89 apiece!

    • August 8, 2020 at 8:13 PM by an anonymous user from: Manteca, California, United States

      Just a "Personal" fan - not worth the money. Have tried to contact their Customer Support via email and telephone - no replies.

  • August 7, 2020 at 3:14 PM by an anonymous user from: New Windsor, New York, United States

    The problem with this product is that it is not available in any store and if you order it from the website summer will be over by the time you ever get it. At this point, I am just hoping it will arrive in time for next summer. I placed my order on July 6th and it is August 7th and it has still not arrived. I left two messages without a response. I finally reached customer service and was informed that it is 4 to 8 weeks from the time of order. It will likely arrive sometime in the fall when I will no longer need it.

  • August 7, 2020 at 1:04 PM by an anonymous user from: Ashburn, Virginia, United States

    I purchased a portable fan on June 27th. My credit card was charged immediately, but I am still waiting for delivery. I have contacted the company multiple times by e-mail with no response. The phone message refers you to their website for customer service. I am disputing with my credit card company.

  • August 7, 2020 at 12:55 PM by an anonymous user from: Las Vegas, Nevada, United States

    I ordered this on 7-16, and after my order was placed, I was made aware that the product would not reach me until middle of August or Sept. I immediately emailed the company and asked for a refund. After emailing the company 27 times I reported this company to the Better Business Bureau. The next day I finally got a eamil from the company. They offered me 20% off. I rejected this offer and told them I wanted a refund. Today 8-7 I received a email from the company asking me why I wanted a refund. I could not believe it. In all the emails I have sent them I have told them time and time again that I was not willing to wait a month and a half for the product. Do Not order from this company. Im out $181.92.

  • August 7, 2020 at 11:41 AM by an anonymous user from: Regina, Saskatchewan, Canada

    I placed an order on July 7th for the portable air conditioner and I was quickly charged for it but to date (August 7th I have not received it and no one is getting back to me about my order. My suggestion: DO NOT ORDER FROM THIS COMPANY!

  • August 7, 2020 at 5:43 AM by an anonymous user from: Canyon Country, California, United States

    What the what? There is even an ad for it here ..

    • August 7, 2020 at 1:20 PM by info

      Our ads are from Google. We have them remove the ad from our website.

  • August 7, 2020 at 5:42 AM by an anonymous user from: Canyon Country, California, United States

    I after reading all this I am so glad I didn’t get suckered into this. Thank you . I was just about to order but thought I’d better check out the item first . They have a clever ad scam with the half off, almost out of stock, reverse engineered by a child bs. I knew it sounded TGTBT.

  • August 6, 2020 at 10:28 PM by an anonymous user from: Everett, Washington, United States

    This company is a fraud. I ordered one unit on June 23rd, 2020. It is now August 6, 2020 and I have heard nothing from them. have reached out to them 3 times to their customer support number with no response. I will be asking my credit card company for assistance in this matter and will be filing with the better business bureau and letting consumer affairs know about this company.

  • August 6, 2020 at 9:12 PM by an anonymous user from: Wasilla, Alaska, United States

    Bought and paid for AC unit and was shipped a air purifier unit. C**p advertising saying some grade school kid reversed engineered a big unit to portable unit didn't bother me. I just wanted a small personal AC unit and didn't get it. There are other small units at half the price without the slick advertising and I recommend trying them before Blaux. Less money possibly down the drain.

  • August 6, 2020 at 8:59 PM by an anonymous user from: San Antonio, Texas, United States

    Ordered 2 units in June. They took my money immediately but still have not shipped the product to this day in August. I can't even track it ...nor would they respond my emails

  • August 6, 2020 at 8:12 PM by an anonymous user from: Spokane, Washington, United States

    I ordered 2 units and filters in the middle of July. They took my money from the credit card as soon as they could, I have yet to see any air coolers. This is the last time I will ever order online. Why do they keep advertising when they don't follow through. I hate being lied to and scammed. I could have put my money on a rel air cooler. Today is August 6.

  • August 6, 2020 at 8:08 PM by an anonymous user from: Brentwood, New York, United States

    I ordered a while ago and not received it yet

  • August 6, 2020 at 6:35 PM by an anonymous user from: Anaheim, California, United States

    I ordered and paid for £ a/c units from Blaux on the 19th June 2020, nothing has arrived I've contacted customer services twice with no result. This isn't the first company who has scammed me for a few dollars.

    • August 6, 2020 at 8:07 PM by an anonymous user from: Spokane, Washington, United States

      I ordered 2 units and filters in the middle of July. They took my money from the credit card as soon as they could. I have yet to see any air coolers. This is the last time I will ever order online. Why do they keep advertising and not follow through? I hate being lied to and scammed. I could have put the money I spent on a real air cooler... Today is August 6

  • August 6, 2020 at 6:09 PM by an anonymous user from: Oakland, New Jersey, United States

    I ordered 2 air conditioners when it was offered at half price.

    It was rung up on my credit ard I waited with great anticipaion for them. But, THEY NEVFER never CAME. IT'S BEEN OVER A MONTH OR MORE AND THEY HAVEN'T COME YET. IT MISSED THE HEATWAVE THAT COMPELLED ME TO BUY THEM IN THE FIRST Place.

    I HOPE THEY READ THIS AND cALL ME. LUCILLE J... jUST LOOK IN YOUR RECORDS AND YOU'LL SEE MY ADDRESS AND PHONE NUMBER.

    • August 10, 2020 at 5:38 PM by an anonymous user from: San Jose, California, United States

      If you do receive them you won't be happy. It's just a fan, not an air conditioner

  • August 6, 2020 at 12:25 PM by an anonymous user from: United States

    Please stop and desist from taking the $1.00 from my checking account I never authorized this deduction. I don't care who you are or what you sell. You are very hard to get in touch with.

    Mary R.

  • August 6, 2020 at 9:16 AM by an anonymous user from: Andover, New Jersey, United States

    I ordered a Blaux wearable airconditioner,I ordered 5 of them and they took the money and never sent them.I cannot find a way to communicate with them.

  • August 6, 2020 at 8:45 AM by an anonymous user from: Dallas, Texas, United States

    Don’t buy this product. I ordered one 10 June, 2020 and haven’t received it yet. They offered me 10% back and kept telling me they will send me a tracking number when order ships. I strongly discourage anyone to buy this product.

  • August 6, 2020 at 8:24 AM by an anonymous user from: Tigerton, Wisconsin, United States

    I ordered Blaux on the 12th of July. I received order confirmation and the took the money immediately. I emailed them twice and asked for a tracking number but never re eived a reply.

    I guess there's one born every minute.

    Does anyone have a bridge they'd like to sell me?

    • August 6, 2020 at 8:44 AM by an anonymous user from: Waynesboro, Virginia, United States

      I ordered and paid for 2 blaux air conditioners and never received them. Now they have closed their email address so I can’t email them. It’s a scam. I am going to turn them in to better business bureau. If that doesn’t work I am going to start legal action against them.

  • August 6, 2020 at 8:16 AM by an anonymous user from: Oak Creek, Wisconsin, United States

    Just disputed this purchase with my credit card company. They said Blaux shows up as a communications/management company! This is not legit! Do not buy these AC units!

  • August 5, 2020 at 11:40 PM by an anonymous user from: Pasadena, California, United States

    Ordered one of these in June 2020. Still no unit. They charged my card quickly enough though. After the 14 days waiting period, I asked them about my order. They got back to me very quickly and said it can take up to 30 days for the order to ship. So I waited. And waited. And waited. Wrote to them again asking, "What's going on?" No response. Waited another week. Asked again, but this time I told them I'd be asking my credit card company for help and I'd consider their ad a scam. Still no response. So my credit card company gave me a conditional credit on my account. They said it'll take up to 60 days for them to research the issue and attempt to contact the vendor.

    My advice: If you haven't purchased one of these yet, DON'T!

    If you've purchased one or more of these, contact your credit card company and see if they'll credit you like they did for me. It'll probably be a conditional credit like mine so you should assume the money is spent, but I liked the gesture. Perhaps if enough people attempt to get their money back, someone in authority will take notice?

  • August 5, 2020 at 7:46 PM by an anonymous user from: Moreno Valley, California, United States

    I ordered 4 but have not received any yet, they told me 10 to 14 days, after 14 days, they said 4 to 8 weeks, it has been 5 weeks. They are telling me that they are on back order but they charged my credit card.

    blaux seems to be a scam as when I order them thy said they had them in stock, but now they say they are on back order

  • August 5, 2020 at 5:50 PM by an anonymous user from: Evans, Georgia, United States

    with out a compressor like normal window units what keeps the water cold

  • August 5, 2020 at 3:48 PM by an anonymous user from: Granby, Massachusetts, United States

    DO NOT BUY! I ordered the Blaux Portable AC on June 1, 2020. They offered deals when you buy more than one unit so I bought three. They arrived on August 2,2020 (now that the hot summer is almost over) that's 8 weeks and 6 days delivery time. I nearly forgot that I ordered them. The three boxes arrived in perfect order, no damage. I thought they were coming from Hong Kong (not sure). The packaging is very nice and the actual unit looks exactly like the pictures online. I opened one box and tested one unit.

    The item is seemingly solid and passes the tangable quality test and it's easy to use. It came charged and ready to use out of the box. So far, so good. Then you turn it on. It's downhill from there. It does NOT relieve you at all! There is a slit on each side of the device that is about the size of a quarter that blows out the air. But it's NOT cold or cool. I barely feel it. It's a joke! Their advertising is sooooo good. You see the words "portable AC" and you think Air Conditioning. I NEVER saw the words "portable fan" at all. Get this, the box says portable fan though. Probably to cover their butts.

    On August 4,2020 storm Isaias rolled up the east coast USA. I'm in New England. My house lost power for 12 hours. At midnight it was 70 F and humid and very poor sleeping weather. I decided use the portable AC while sleeping. It accomplished nothing. In fact it made things worse because of the noise. Imagine having 200 worker bees around each of your ears buzzing away. That's not quiet. They advertise that the unit is quiet, but it's not.

    I really was hoping for a better result. I wanted to gift these to my young adults. One is landscaping for the summer and this would have been nice if it actually gave some relief. Based on all the customer service comments that I've read, it's is going to be sheer h**l trying to return these. Yep, looks like I'll be eating $160.00. Then one clever son pointed out that I could have bought a portable neck fan for $2.75 online. Okay, lesson learned.

  • August 5, 2020 at 2:18 PM by an anonymous user from: Allenton, Wisconsin, United States

    I bought into this thing back in June 2020. They took the money and laughed all the way to the bank. I have never received any further communications from them as to when these (yes I got taken into the 2 unit deal) will be delivered. They won't communicate anything. So, yes this is scam and it looks like I'm not the only one that got burned by them.

  • August 5, 2020 at 1:11 PM by an anonymous user from: Shreveport, Louisiana, United States

    Ordered 6/20/20. No receipt, no product, no possible way to contact the "company" to cancel the order. DO NOT USE DEBIT CARD FOR THIS TYPE OF TRANSACTION. You cannot cancel the transaction unless you use a bank check.

  • August 5, 2020 at 11:40 AM by an anonymous user from: Coeur dAlene, Idaho, United States

    The Blaux appears to be scam as I cannot get email answer at support@blaux.com, the 844 number is not assigned. I am refusing the order as I canceled day of order and no response.

  • August 5, 2020 at 11:13 AM by an anonymous user from: Spokane, Washington, United States

    I purchased a blaux cooler on 6-28-20 when I placed the order they took the $99.00 out of my account immediately but never sent me a receipt. I started emailing them at their email address and every time it came back mailer address unknown. I have given them ample time to get in touch with me now I just want to tell others, DO NOT BUY THIS THEY ARE THIEVES.

  • August 5, 2020 at 10:20 AM by an anonymous user from: Kansas City, Missouri, United States

    It is a scam! and so is the glacier portable ac! it is a scam!

  • August 5, 2020 at 9:38 AM by an anonymous user from: New Orleans, Louisiana, United States

    I ordered the Blaux Wearable AC on June 1, 2020 and just received it yesterday 8/4/2020 no email was sent to notify of it being sent. I have not used it yet but have charged it and it works do not know for how long. Will wait and see. Good Luck

  • August 5, 2020 at 9:30 AM by an anonymous user from: Philadelphia, Pennsylvania, United States

    I ordered on July 5th, not a word or even a 'received your order' email.

    I've emailed them twice and gotten no answer. I've come to the conclusion

    THIS IS A SCAM!

  • August 5, 2020 at 4:14 AM by an anonymous user from: Ridgeway, Ontario, Canada

    I just ordered on 10 July for one and other half price total price they took from my bank $69.86 then added insurance $25.15 warranty which I never requested...

    Then also find out another amount taken $138.26 similar which I don't know and never order such..

    I did not get any thing so far and I think it is rip off scam...and waiting to get before the winter start...and before I die ...

  • August 4, 2020 at 9:09 PM by an anonymous user from: Olympia, Washington, United States

    Surprising, given the number of negative remarks, I finally received this product 50 days after ordering (although still waiting for the additional water curtain ordered). Never received any notice that it had been shipped, so arrival was unexpected. Had called US number after 30 days to be told that because of Covid, shipments were delayed and minimum of 6 to 8 weeks. Took two tries to get through and person seemed pretty stressed, basically saying I was too impatient.

    Instruction manual gives no guidance on powering up so plugged in for about 3 hours until blue light came on. Did soak water curtain as suggested and put cold water in top.

    This is no air conditioner but rather a small swamp cooler that sends out cool air; the closer to you, the better. It is not going to cool any size room. Color lights are pretty but do not add to effectiveness.

    From other reviews it seems like price varies widely. Paid $89 plus tax and that was probably too high for the quality of product. Feel somewhat lucky that I even got the device.

  • August 4, 2020 at 8:45 PM by an anonymous user from: Westminster, South Carolina, United States

    I ordered four of them back on June 11, got a tracking number but it doesn't work. Guess I'm in there we the rest SCAM! I did send a email they pay pal to them today. I'll just have to wait to see if anything will happen..

  • August 4, 2020 at 6:50 PM by an anonymous user from: South Bruce Peninsula, Ontario, Canada

    I can only add to the sad litany of complaints. It's the same story: ordered two units in early June, a confirmation email arrived shortly after, and then - nothing. Credit card debited the full amount shortly thereafter. Phoned the number provided in July, got an automated message advising that there were unavoidable delays in shipping due to you-know-what. The message sent me to what was supposed to be a live operator, but instead I got another automated message asking me to give them feedback on the quality of their service. It was as though they were thumbing their nose at us suckers.

    • August 6, 2020 at 6:57 AM by an anonymous user from: Auburn, Alabama, United States

      I'm dealing with that same problem now...but I cant find their phone number. I've been sedind emails with no reply...can u give me the numer if u had it...

      • August 25, 2020 at 11:13 AM by an anonymous user from: Patterson, California, United States

        I have 2 855 719 5978 844 846 5344

  • August 4, 2020 at 6:31 PM by an anonymous user from: Las Vegas, Nevada, United States

    I purchased 1 incredible ac on july 9th.finally got a little toy about 6 time smaller than what it shows on advertisement.it is SMALL I say no more than 10.00..it is very shameful people have to do this.they,re very difficult to work with.yeah they got my money the same day I ordered

    .

  • August 4, 2020 at 2:44 PM by an anonymous user from: London, Ontario, Canada

    If you are here, then like me, you didn't get your AC. Purchased mine June 3, 2020. Got a confirmation of purchase advising that a 2nd email would arrive when product shipped with my tracking number.

    Still have not received the tracking number and it's August 4th. I emailed them twice. Went back to the website I ordered from... or tried to... I actually had to use my browser history to find the "SAME" one. Chat support leads to email robot. Called the North American Toll Free number and got danced around the auto system. Finally got to punch in my order number, which took me to a survey then hung up on me. TWICE... just had to be sure I didn't miss something.

    Last resort was calling my bank and starting a claim of investigation.

    Takes up to 55 business days at my bank... so hopefully by mid October 2020 I will get my money back

    • August 6, 2020 at 6:59 AM by an anonymous user from: Auburn, Alabama, United States

      I guess thats what im gonna have to do like u as well. I cant find my confirmation email...

  • August 4, 2020 at 11:19 AM by an anonymous user from: Cloverdale, California, United States

    I can't say enough bad things about this Chinese outfit. 100% irresponsible, unaccountable, parasites with a lot of technical know-how to be chameleons.

    Total scam outfit. Maybe the worst one in the history of online sales.

    They are in operation now and have been for several years. Based in China. Nobody seems to be catching on even with thousands of victims.

    Very well organized. They advertise using hundreds of different webpages-but its all them. Frequently changing their name.

    The products will never arrive or will be absolutely cheap junk. No money will be refunded.

    Most of their websites are phony product review websites "is this a rip off product?" -but it's them. They even have a website to report your experience with them-as if it's not them, you know it is when it leads to nowhere-this is their trademark-NOTHING AND NOWHERE except they got your $$.

    They thought of everything.

    Amazon, Paypal, and all the web browsers allow them to advertise so they seem legit.

    Report them to your bank right away, today, do not wait for their latest fake promise of "we are having shipping difficulties" BS-that is all they are made of.

    IF YOU CANT DIRECTLY TALK TO A HUMAN BEING BEFORE MAKING A PURCHASE-DONT BE TEMPTED.

  • August 4, 2020 at 11:11 AM by an anonymous user from: Albuquerque, New Mexico, United States

    I ordered June 12th and was immediately charged. No confirming email came until I got one on June 18th for the extra filter. I finally reached someone on the phone on July 27th, who said my order mysteriously went out SIX MINUTES prior to the call! She said the package was for 2 AC units, but I'd ordered three for $148 and an extra filter. She kept arguing with me and said I'd get a confirmation email and I did not. She also said I'd get tracking info in about 6 hours, which I did, several days later, and there is no such package, according to their scam usps page!

  • August 4, 2020 at 10:14 AM by an anonymous user from: Indianapolis, Indiana, United States

    I order a blaux A.C unit on June 20 hadn't got it yet they keep sale them is everyone running that late they said that got more in

    • August 4, 2020 at 11:22 AM by an anonymous user from: Port Saint Lucie, Florida, United States

      Ordered this product and credit card charged 6/19/20. Have not gotten the product. Phone calls on resort in getting an automated system that routes to a survey.

      • August 9, 2020 at 2:05 AM by an anonymous user from: Tempe, Arizona, United States

        I ordered 2 units the same day-June 19th 2020 and still nothing. I have had the exact same experience as you. I will be calling my bank to dispute this purchase first thing Monday morning. I am so angry that there are so many scammers out there.

  • August 4, 2020 at 9:01 AM by an anonymous user from: West Chester, Pennsylvania, United States

    Check your credit card. They charged me the day I placed the order and I have received no response to emails about returning the units.

  • August 4, 2020 at 8:46 AM by an anonymous user from: Plymouth, Minnesota, United States

    I placed an order for 2 units on July 9 and never received them. My credit card shows the charge is for PR services for a company in Vancouver. I am fighting with my credit card company to get my money back...

  • August 3, 2020 at 10:04 PM by an anonymous user from: Chandler, Arizona, United States

    This is without a doubt one of the most stressful online transactions I have ever encountered. I "thought" I had researched this product and this company (BuyBlaux), to the extent that I felt very comfortable placing an order for a portable AC Unit. Boy, was I sadly mistaken! My wife and I placed our order on July 15th and were told as everyone else here was, that COVID 19 was wreaking havoc with shipping and delivery of the product. I completely understand this, and even said so in an email I sent to Blaux 10 days later on July 25th. What was baffling to me was the fact that I just wanted some correspondence as to when the AC unit "would possibly" be shipping to us. To my surprise at the time, we got NO response to the email at all so I again called Blaux, this time on Tuesday, July 28th and when I spoke to the representative he said, "Oh yeah, it should be on it's way tonight" and you will be emailed with a confirmation number. Well, of course, we got NO email. Seems to be a trend from some of these reviews I'm reading. In any event, I just got off the phone with 2 different reps and 1 supervisor (Monday, August 3rd). 1 rep told me our order was cancelled on the 29th of July, coincidently 1 day after the guy told me it would be on it's way the night before. The second rep told me our order was never cancelled then changed her mind and mysteriously said it was cancelled but then re-ordered. LMAO by this time. Not really. The supervisor I finally got to speak to apologized for all of our frustrations and seemed somewhat helpful and understanding. I appreciated that but for me, I'd had enough and told them I wanted to cancel our order. We are supposed to get an email cancelling our order sometime tonight. I'm not holding my breath. Long story short, this company seems to have bit off more than they can chew and don't have the staff to keep up with customer service i.e... returning emails, answering calls, incorrect information, representatives not taking proper notes when talking to customers etc. etc. etc. I would NEVER recommend dealing with this company unless you have an insane desire to deal with frustration!

    • August 4, 2020 at 11:27 AM by an anonymous user from: Cloverdale, California, United States

      You may get a cancellation but so what? That's as good as they are. Next month when you still have not rec'd a refund, then what?

      You have given them enough slack.

      Report it to your bank today and to the FBI today-see link below, the more complaints in the better.

      Your bank's fraud dept. will (hopefully) temporarily reimburse you as they start their investigation-they will want a copy of any correspondence with the liars. Takes 10 minutes.

      https://www.ic3.gov/default.aspx

  • August 3, 2020 at 7:50 PM by an anonymous user from: Massapequa, New York, United States

    I ordered a ac unit and was told that it would ship in fourteen days. After the fourteen days I called them and was told it was coming from Hong Kong and would be about four to six weeks more. I cancelled immediately and they cancelled the credit card charges.I would never buy from them again.

    • August 4, 2020 at 11:04 AM by an anonymous user from: Albuquerque, New Mexico, United States

      Were your charges reversed? Did you receive a refund? I ordered June 12th and finally reached someone on the phone who said my order mysteriously went out six minutes prior to the call. She said I'd get a confirmation email and I did. She also said I'd get tracking info in about 6 hours, which I did and there is no such package, according to their scam usps page! I wonder if I can get my money back.

  • August 3, 2020 at 7:14 PM by an anonymous user from: East Bridgewater, Massachusetts, United States

    My wife ordered 3 of these things back in june still have not got them .

    When she ordered them was told just got a new batch in you will have them in 14 days .

    18 days later she called them back and was told they where still waiting.

    NEW ORDER WILL BE IN AND THEY WILL SEND IT RIGHT OUT.

    2 weeks later she called again they said they were having problems because of 19 and the us postal service .

    They are lying about the us postal service delaying mail .

    Because I work for the postal service and soon as get packages or mail it goes out.

    DO NOT BUY FROM THEM THEY ARE ONLY TAKING YOUR MONEY

  • August 3, 2020 at 6:08 PM by an anonymous user from: Seattle, Washington, United States

    Why is a charger not included with the ac unit?

  • August 3, 2020 at 4:48 PM by an anonymous user from: Ottawa, Ontario, Canada

    I purchased the AC June 27th but still have not received it. Furthermore, 3 emails have not been replied to.

    • August 3, 2020 at 4:54 PM by an anonymous user from: United States

      Youtube says they are a scam.

      I ordered two also and I haven’t received a thing. There is a place we can complain and I’m going to find out how so that they are taken into account for what they’re doing. The problem with ordering items from foreign countries is that they don’t have to follow United States laws.

  • August 3, 2020 at 4:37 PM by an anonymous user from: Peoria, Arizona, United States

    Ordered on June 17. They immediately charged my credit account. Haven't received anything. They won't reply to my emails. They won't reply to anything. Scammed!

  • August 3, 2020 at 4:12 PM by an anonymous user from: Silver Springs, Florida, United States

    Total Scam. Ordered the 'special offer' for 2 units on 7/6. Charged my CC instantly.

    Bogus tracking! Email with an odd tracking # was sent to me about a week later. The tracking # only functions with a special app called Shop. Was to be shipped to my apt in Queens NY.

    They update the shipping location every few days. Fake shipping updates too. Its been from china to Hong Kong, Dallas to NJ, Syracuse to Long Island City to Flushing NY then it went to CA! Hah what BS.

    Dispute is being investigated by my bank.

  • August 3, 2020 at 2:54 PM by an anonymous user from: Winnetka, Illinois, United States

    I purchased the Blaux Portable air conditioner for $98.94 and a Blaux water curtain for $14.99 online on June 11 paying with my credit card, cancelled the order since I couldn't contact the company and have not received a reply.

    Now I am sure that I was scammed..

    • August 3, 2020 at 4:38 PM by an anonymous user from: Peoria, Arizona, United States

      They charged me immediately when I ordered, and I haven't been able to cancel the order or get my money back. Since June 17.

  • August 3, 2020 at 2:13 PM by an anonymous user from: United States

    I paid for 3 units - they charged my card five times.

    my bank refunded most of it but they still kept $183 that's mine

    to this day - I HAVE RECEIVED NOTHING...

    pretty sure this whole company is a scam

  • August 3, 2020 at 1:36 PM by an anonymous user from: Westland, Michigan, United States

    What usefulness is the Blaux A/C after Summer?

    • August 3, 2020 at 8:00 PM by an anonymous user from: Raleigh, North Carolina, United States

      figures someone in Michigan would ask something like that.

      where I live we run AC well into December! :p

      (of course still not useful if it is a scam anyway)

  • August 3, 2020 at 1:13 PM by an anonymous user from: San Mateo, California, United States

    Had a horrible experience with Blaux. Ordered my product on June 10th and have still not received the order, after almost two months of waiting. I usually do not leave poor reviews, but I would like to warn others not to buy from this company. I asked for a refund and it will now take 30 days, ridiculous! If Only I had known...

    • August 3, 2020 at 2:15 PM by an anonymous user from: United States

      They are most certainly stealing money.

      I do not want to do business with daily sale anymore either...

    • August 3, 2020 at 2:14 PM by an anonymous user from: United States

      they kept $183 of my money as well.

      they are definitely a scam

  • August 3, 2020 at 1:06 PM by an anonymous user from: Brampton, Ontario, Canada

    I Purchase Blaux AC Portable AC GE and Blaux Water Curtain Both together cost $ 159:21 CANADIAN Dollars, on July 11, 2020, and since then I heard nothing from them again, I didn't receive and product from them, they don't give any tracking number to say that you could be able to track the product. I tried to contact them so many times by sending them emails. So many emails, with no response from anyone you cannot reach anyone to get answers.

    All they do keep sending you adverts on other products so they could steal some more money from you. this is a shame and the authorities should do something about these people that sit down on their COLD Asses and just ripping off poor hard-working people.

    you try to get them on the website they say to contact them on and every time you try you get the Cancer SOCIETY. that is to tell you something. These people are Thieves and should be in prison for these crimes.

    Very disappointed and hurt I am a 78 years old woman that you stole $159:21 from.

    • August 3, 2020 at 2:14 PM by an anonymous user from: United States

      they are definitely thieves

  • August 3, 2020 at 12:47 PM by an anonymous user from: Roaring Spring, Pennsylvania, United States

    my complaint is the same as the ones posted. I ordered 2 AC units on 7/13. Money was taken out of my account IMMEDIATELY it's now 8/3 and I cannot get a response. didn't receive ac unites or my money back. am going to call the credit card company now.

    DO NOT BUY! HORIBLE! SCAM!

    • August 3, 2020 at 2:18 PM by an anonymous user from: United States

      Same thing with me - except they charged my card five times and THEY SHIP OUT NOTHING.

      DAILY SALE HAS LOST ME AS WELL - THEY KEEP SPONSORING THESE THIEVES

  • August 3, 2020 at 11:31 AM by an anonymous user from: Naples, Florida, United States

    It is now August 3rd I ordered June 25th can not get a hold of anyone with BLAUX.

    They are thieves unbelievable there are a..h...s like this. What a shame take are money and no product.

  • August 3, 2020 at 10:25 AM by an anonymous user from: Cincinnati, Ohio, United States

    Just got the unit, it is useless, blow air about 8 inches, not even cold

  • August 3, 2020 at 8:56 AM by an anonymous user from: Minneapolis, Minnesota, United States

    Totally scammed ordered 1 unit on 07-01-20 on my debit card ., it is 08-03-20 over a month still haven't seen it

  • August 3, 2020 at 6:51 AM by an anonymous user from: Chicago, Illinois, United States

    I placed an order for 3 of the portable air conditioners back on June 26 and paid for them on that date and still have not received them. I have tried several times to contact the company and there has been no answer back from them. I think it is a scam and going to let my credit card company know about it.

  • August 2, 2020 at 6:25 PM by an anonymous user from: Courtenay, British Columbia, Canada

    I ordered 1 Blaux Portable ACGen 1 on July 13 2020. I went to track my order and it says it is backordered and they have not provided me with a expected delivery date nor do they respond to my enqireies of when to expect delivery! Are they a legitimate company or is it a scam?

    • August 3, 2020 at 6:38 AM by an anonymous user from: Aurora, Minnesota, United States

      Here is a # you can call. 855-884-0385. I just on July 31st ordered 3 units. I got an email saying order wasn't complete. I thought I had completed the order, but went back again. Sure enough my credit card was billed 2 times. I called this # this morning and cancelled both orders. I didn't have a good feeling about it. I got 2 emails saying they were cancelled. Now we'll see. I will report them to the Visa card company and believe me they go after these places. I've had trouble with orders before. The credit card companies have their ways of taking care of them. Don't give up on this.

      • August 3, 2020 at 10:13 PM by an anonymous user from: Chandler, Arizona, United States

        HI there,

        Is this #855-884-0385 number for Blaux or Visa. Sorry, to hear you got taken.

        Seems I did too. Now trying to recover my money. Thanks for the info.

      • August 3, 2020 at 11:40 AM by info

        If you call the number, do not give them your credit card or other sensitive information.

    • August 3, 2020 at 5:11 AM by an anonymous user from: United States

      I have a similar problem. I ordered the blaux personal fan from on July 1, 2020. Prior to placing my order, the blaux website pretended to "check inventory" to ensure availability. The website then confirmed the product was available. I placed an order and now a month has passed and I have not recieved any confirmation of my order. My bank statement indicates the company is located in Vancouver and the description of the transaction is "Accounting/Payroll Services".

      To make matters even worse, a few days after placing my order for the personal fan, I saw that Blaux offered a "Wearable AC Plus", supposedly an upgraded model. I ordered that model as well. My debit card was charged again and I have not recieved either item. The second charge lists the merchant address as " 1 609 414 70" and the transaction is described as "other shopping". I did recieve some text messages from blaux, but they were only advertisements for other products. I have initiated a dispute with my bank and hope that my claim will be resolved quickly.

    • August 2, 2020 at 8:43 PM by an anonymous user from: Fallon, Nevada, United States

      I ordered Blaux unit 7/7/20 same story except not even said it was back-ordered. Never ever talked to anyone. Worst customer service I have had. It seems like a scam. I wish I could find out how to cancel it!

  • August 2, 2020 at 4:55 PM by oscar1 from: Chesapeake, Virginia, United States

    I was also scammed. You can send your complaints to www.ic3.gov or FBI Internet Crime Complaints Center IC3. The BBB can't do much since Blaux is a Chinese company based out of Hong Kong

  • August 2, 2020 at 12:36 PM by an anonymous user from: Tucson, Arizona, United States

    I ordered a portable A/C unit from Blaux on June 11. Finally, I received an email on July 13 with a UPS tracking number and a message indicating it would be delivered by July 17. Nothing arrived so I contacted Swan Packaging in NJ who was identified as the shipper. Waste of time there. I then tried online chat and emails with Blaux's customer service. Three attempts and no replies. I thought this was becoming a scam so I was getting ready to dispute the charge with my Visa when the UPS tracking number started to get current updates. The unit finally arrived on Aug 1. The unit definitely is small and portable. The instruction manual is quite well written and easy to follow. However, you need to pay attention to the picture on their web site which shows a woman sitting about 18 inches from the unit. That is about the distance you need to be to get any benefit at all. This is more of a personal unit than a portable unit. We have a screen enclosed patio in Arizona where I had hoped to use it, but at 90 degrees at 9:30 in the morning, it just blows warm air. My personal recommendation after having tried it is to save your money.

    • August 3, 2020 at 1:11 PM by an anonymous user from: Minneapolis, Minnesota, United States

      Thank you very much for your testimony! I'll be sure to not purchase this product.

  • August 2, 2020 at 12:36 PM by an anonymous user from: Shelton, Washington, United States

    Scam. Order made and credit card charged 6/29/2020. Attempted two contacts through e-mail and text. No response.

  • August 2, 2020 at 11:04 AM by an anonymous user from: Columbus, Ohio, United States

    Scam.

    Purchased on july 2, still no email confirmation, no status of shipment.

    Talked to their customer service twice. They use covid as excuse for shipping delay.

    Scam.

  • August 2, 2020 at 7:42 AM by an anonymous user from: Chicago, Illinois, United States

    Do not buy from this company. They take your money and do not deliver your package.

    Scam. Beware.

    • August 2, 2020 at 10:11 AM by an anonymous user from: Syracuse, New York, United States

      Not only that but when I tried to contact them via msg on their site (no phone #) after pressing send it comes back saying error, over and over

  • August 2, 2020 at 7:01 AM by an anonymous user from: Danbury, Connecticut, United States

    The Blaux company appears to be a scam! I paid for unit on JUNE 21st. As of AUG 2 have not received the unit. Have sent emails requesting tracking info. NO Response! Do not purchase the Blaux AC unit! They take your money and do NOT DELIVER the product!

  • August 2, 2020 at 2:46 AM by an anonymous user from: Sacramento, California, United States

    I had hoped NOT! It's looking like it IS a SCAM! I purchased back on July 13th of this year but have STILL not received it. I received an email from Blaux for each item I purchased. I have written several emails but have NOT gotten a response.

    I wish I had found these reviews prior to purchasing... I wouldn't have ordered one. I have an AC and was looking for a "booster" since it's been SO hot🔥. I thought I had found my solution... WRONG apparently.

    I will start refund process through PayPal. One good thing Blaux did... Made us purchase with PayPal... NOW we can get our money back.

    To the person wondering if they should purchase... I'd say NO - save your money or spend elsewhere. Summer is almost over and I seriously doubt it would arrive to do any good this year.

  • August 2, 2020 at 2:37 AM by an anonymous user from: Sacramento, California, United States

    I had hoped NOT! It's looking like it IS a SCAM! I purchased back on July 13th of this year but have STILL not received it. I received an email from Blaux for each item I purchased. I have written several emails but have NOT gotten a response.

    I wish I had found these reviews prior to purchasing... I wouldn't have ordered one. I have an AC and was looking for a "booster" since it's been SO hot🔥. I thought I had found my solution... WRONG apparently.

    I will start refund process through PayPal. One good thing Blaux did... Made us purchase with PayPal... NOW we can get our money back.

    To the person wondering if they should purchase... I'd say NO - save your money or spend elsewhere. Summer is almost over and I seriously doubt it would arrive to do any good this year.

  • August 1, 2020 at 11:57 PM by an anonymous user from: Pittsburg, California, United States

    Placed an Order for 4 each of the blaux ac on 2nd week of May

    Came in 3rd week of july

    Used 1- ran then it turned off automatically

    Used 2- r an then turned off automatically

    Sent email to the contact

    Support@trendytechmedua.con

    Which was on the contact us page

    Trying to get this returned and get a refund.

    Hoping to get this taken care of.

  • August 1, 2020 at 9:07 PM by an anonymous user from: Elk Grove, California, United States

    They are a scam. I lost $168.43 and never received a thing

    • August 17, 2020 at 10:40 AM by an anonymous user from: Pittsburgh, Pennsylvania, United States

      I also lost $179.00. They still have not shipped me anything and refuse to refund my money. It has been over two months since I ordered it and it was only supposed to take 2 weeks to ship it. This obviously is a scam. Beware.

      • September 1, 2020 at 11:19 AM by an anonymous user from: Ottawa, Ontario, Canada

        Same thing has happened to me.

      • August 23, 2020 at 1:20 PM by an anonymous user from: Bixby, Oklahoma, United States

        I also ordered one over 2 months ago and have not received mine. I would say we god ripped off!

        • August 29, 2020 at 3:19 PM by an anonymous user from: Goode, Virginia, United States

          I also ordered 2 over a month ago and nothing, Have sent 3 emails and keep getting run around. Not a real company for sure. People like this will have to answer for it one day.

  • August 1, 2020 at 3:59 PM by info

    "I have purchase an BLaux Portable Blaux AC, Order # 113647556 and 113646277 along with A Bluax water Curtain. you Charge me $ 159.21 for both items. I am leaving the Country I a few days. up to know I have not received the items. I dont have a clue where they are.

    I send so much emails no one reply to me not even once. I asked that the order Cancelled and m money refunded to me . no one reply. Now I believe that Blaux is a SCAM indeed.

    I new one or the other Eight I received the item before I leave or I get my $159:21 refunded to me, else you will have to look at what will be posted on FaceBook and all the other Media Houses. and I am contacting my Attorney this minute.

    I would not allow no ome to rob me of my hard working money.

    You have my email address, because you keep emailing me with all sort of Promotions and items but you will not mention anything about the orders that you took money for .

    I await your quick respond.

    Velma L"

    Received via email.

    • August 2, 2020 at 2:40 AM by an anonymous user from: Sacramento, California, United States

      I TOO have same problem. I am seeking FULL refund.

      Good luck to you.

      • September 1, 2020 at 11:19 AM by an anonymous user from: Ottawa, Ontario, Canada

        I want a full refund as well. Waiting since I ordered beginning of July.

  • August 1, 2020 at 2:27 PM by an anonymous user from: Morgan Hill, California, United States

    it is a SCAM company or dishonest company ( if out of stock => must REFUND $ ASAP)

    buy from BLAUX website "advertise all over place on YouTube/google".

    June 12 2020 =>. order qty 4 & pay by PAYPAL

    July 12 2020 => BLAUX never ship & never update Tracking on PAYPAL.

    July 17 2020 =>. I Call PAYPAL to open dispute CASE.

    July 20 2020 =>. BLAUX reply " offer 10% refund & NEVER mention Tracking# or when to ship"

    July 21 2020 => I call PAYPAL again => escalate. for REFUND

    July 30 2020 =>paypal REFFUND. Full amount

    NOTE: Never buy from this. BLAUX =>. it very BAD company, even OUT of product, must never take order. or REFUND. immediately. that is honest business.

    Binh Nguyen, San Jose, CALIFORNIA, USA, SunNetraRepair@aol.com

  • August 1, 2020 at 1:39 PM by an anonymous user from: United States

    What room size will it keep cool

    • August 12, 2020 at 7:10 PM by an anonymous user from: Fountain Hill, Pennsylvania, United States

      No size room because it doesn't exist. Don't waste your money.

  • August 1, 2020 at 11:51 AM by an anonymous user from: Bremen, Indiana, United States

    place an order 6/17/2020 for the a/c unit

    as of this date 8/1/2020 have not received such

    they don't answer their support line

    tried email and chat to no results

    don't recommend this company or product

  • August 1, 2020 at 11:20 AM by an anonymous user from: Milford, Connecticut, United States

    We ordered two portable air conditioners on June 12, 2020. Despite three calls to Customer Service promising an email "soon" it is August 1st and we have heard nothing. One Customer Representative said that they were back-ordered. Then why do they continue to aggressively market them? Does anyone have a suggestion as to what is the next step?

    • August 17, 2020 at 6:37 PM by an anonymous user from: Mesa, Arizona, United States

      I ordered about the same time, I do believe you will eventually get your item, their customer service is nonexistent for sure. they have no business selling in the US, they are absolutely not worth the money, they fully charge to work 2 hours, give or take a half-hour, the superior science behind the technology is merely a selling tactic, you spend most of your time watering the filter, which is no filter but must be wet for cooler effect, filling the tank with water, recharging the battery, I hoped you ordered more than one.

  • August 1, 2020 at 8:07 AM by an anonymous user from: Newark, New Jersey, United States

    I ordered 3 $213.00 plus $13.00 charge on June 27, 2020. They said I would get an email when it is shipped with tracking details. As of August1 no email and no product. The company appears to be in Hong Kong. No reply to my emails to there support email address.

    • August 17, 2020 at 6:38 PM by an anonymous user from: Mesa, Arizona, United States

      It will come, and you will not be impressed!

    • August 12, 2020 at 9:47 PM by an anonymous user from: Manchester Center, Vermont, United States

      same with me, I ordered June 22 was promised a 20% discount, I still have nothing no discount no tracking nr.

      it is a scam, I asked for refund but got no answer

  • August 1, 2020 at 7:30 AM by an anonymous user from: Westwood, Massachusetts, United States

    I don't think Blaux has a Customer Service Department. I have had to e-mail them 11 times to get a confirmation number for my order ( I ordered 3 units on 7/4/2020 at $213.43). According to their confirmation e-mail I should see my package delivered on 8/4/2020, but I have no way of knowing if that's going to happen.

    • August 12, 2020 at 7:11 PM by an anonymous user from: Fountain Hill, Pennsylvania, United States

      It isn't going to happen. They don't exist. Try to get your money back. Open a dispute with your credit card company!

      • September 1, 2020 at 11:20 AM by an anonymous user from: Ottawa, Ontario, Canada

        Good idea. Thanks.

  • July 31, 2020 at 7:54 PM by an anonymous user from: Eastlake, Ohio, United States

    I ordered 2 Blaux portable air conditioners on May 15, 2020. It is now July 31, 2020. I called the toll free number and got a recording directing me to the website. The website asked for my email address and stated that they will respond right away. That was two weeks ago and I still have not heard from them.

    • September 1, 2020 at 11:20 AM by an anonymous user from: Ottawa, Ontario, Canada

      Same thing happened to me.

  • July 31, 2020 at 7:30 PM by an anonymous user from: Sebastian, Florida, United States

    Where is my order #106229966 ordered 6/14/20?

  • July 31, 2020 at 5:37 PM by an anonymous user from: Danvers, Massachusetts, United States

    I also have waited over a month for my air conditioners and I can’t cancel the order or get a response via phone or email. Very shady and definitely a scam

  • July 31, 2020 at 3:19 PM by an anonymous user from: Ellicott City, Maryland, United States

    I have been waiting going on three weeks for delivery...I was sent the emails too telling me to finish my order...they took the cash from my account instantly, but their customer service is abysmal to non-existent...I have already reported to the BBB and federal trade authorities for warnings about this scam

  • July 31, 2020 at 11:19 AM by an anonymous user from: Oklahoma City, Oklahoma, United States

    Purchased on July 11, 2020...have tried to call phone #'s listed on the charge on my cc bill and also on order confirmation...on hold message first time was "more than 10 minutes hold time".. after about 15 minutes was transferred to a "supposed" customer service rep, but it was another recording asking me to answer survey questions and then abruptly hung up..Tried again but got same result...Still waiting on my order to arrive.

  • July 30, 2020 at 9:02 PM by an anonymous user from: Lake Elsinore, California, United States

    I drank the kool aid and wasted my money. This thing is nothing short of a wet sponge set in front of a small fan. It the worlds smallest evaporative cooler.

  • July 30, 2020 at 8:27 PM by an anonymous user from: Hilliard, Ohio, United States

    I ordered two of these units took money out of card but didn't receive anything

    Please send me what I paid for. Myrtle W... 3745 ... HILLIARD Ohio 43026

  • July 30, 2020 at 6:46 PM by an anonymous user from: Toronto, Ontario, Canada

    Today is July 30th. I ordered June 16th and have not received anything. And I mean ANYTHING! Not a confirmation, not an email, not a reponse to my emails. Great customer service. Take your money and RUN! Total SCAM! Save your money and never order anything from blaux!

  • July 30, 2020 at 5:25 PM by an anonymous user from: Tualatin, Oregon, United States

    like others - appears I have been scammed - ordered June 20, called today as I am sweating at my office - they said "takes 2~4 weeks" and not to worry, it's still within the window? I asked where it ships from, she said "New Jersey"... LOL - even if it's not a scam - summer will be over - I'm going to dispute the charge immediately - call center was from the UK

  • July 30, 2020 at 1:19 PM by info

    "I Robert Frazier ordered a Blaux Water Curtain Air Mini Conditioner and the same was paid for via my credit card acct., however, I never received the same or the water curtain replacement. Both were ordered on 6/24/20. Please advise."

    Received via email.

  • July 29, 2020 at 3:34 PM by an anonymous user from: San Tan Valley, Arizona, United States

    I placed an order and then changed my mind. They said emailing would be better than calling so I emailed and told them to cancel the order. They gave me the run around and I had a supervisor Diane, hang up on me twice. Stay away!

    • July 30, 2020 at 2:46 PM by an anonymous user from: Los Angeles, California, United States

      I'm trying to cancel my order and I keep getting a recording. Should I contact my bank?

      • August 17, 2020 at 6:24 AM by an anonymous user from: Naugatuck, Connecticut, United States

        Yes contact your bank 👍

      • August 12, 2020 at 7:12 PM by an anonymous user from: Fountain Hill, Pennsylvania, United States

        Definitely dispute it with your bank!

      • July 30, 2020 at 2:56 PM by info

        Yes, open a dispute with your bank.

  • July 29, 2020 at 3:27 PM by an anonymous user from: Pittsburgh, Pennsylvania, United States

    I ordered two was charged for 3, money taken out the same day-Do not have an order number or confirmation. Impossible to speak to customer service. I'm reporting to Attorney General office in Pa. SCAM!

    • July 31, 2020 at 1:32 PM by an anonymous user from: Idaho, United States

      I ordered 1 & was charged for it out of my bank it was June 25th I did get an order number & when I send an email I get nothing back I did talk with someone they said to send an email& I said what do you think I'm doing.

    • July 30, 2020 at 2:48 PM by an anonymous user from: Los Angeles, California, United States

      Same problem. I want a refund. They said it was American made. But Their phone number is to the UK.

  • July 29, 2020 at 3:24 PM by an anonymous user from: United States

    2 months nothing received. They said it was shipped and tracking number did not work. THey direct you to a website where you have to download something to your computer before the item can be tracked, no thank you. I called my credit card and asked for a refund and reported the company.

  • July 29, 2020 at 2:19 PM by an anonymous user from: Napa, California, United States

    I ordered one of these on June 22 and my credit card was charged that day. The website said and still says that they are in stock and will be sent and delivered within 30 days. On July 23 I tried to call them and a recording stated that due to COVID there were shipping delays and to send an email instead of calling. I sent an email and have heard nothing. I called again on 7/29 and tried to stay on the line. It said that I was being transferred to an agent but then the call just ended. Today I tried their live chat. After 8 minutes a response came asking for my email and sated that they will email me. Still waiting. I am starting to seriously wonder if it is just a scam?

    • July 30, 2020 at 3:07 PM by an anonymous user from: Los Angeles, California, United States

      I hope my bank can fix this. I don't remember ordering this item. And seeing theses reviews I know I wouldn't have.

    • July 29, 2020 at 3:35 PM by an anonymous user from: San Tan Valley, Arizona, United States

      I agree, just stay away from this company!

  • July 29, 2020 at 12:41 PM by an anonymous user from: Long Beach, California, United States

    I bought two, so far only got one and it sucks, I’ve been wanting to return it to no avail, there is a person named Kristina that works there, she will not return my E mails I’d like to return them but don’t know how, she won’t give me any information on where to Maite them back for full d refund, bad product for 89$ I feel I’ve been taken, HELP B. L

  • July 29, 2020 at 12:30 PM by an anonymous user from: Sebastian, Florida, United States

    Ordered 2 units for 148.93 order #106229966 6/14/20 still have not received order.

  • July 29, 2020 at 11:46 AM by an anonymous user from: Canada

    Ordered my unit on 3 weeks ago have not received it and no confirmation of shipping - paid on credit card they have my money

  • July 29, 2020 at 11:07 AM by an anonymous user from: Laurelton, New Jersey, United States

    I ordered this online over two weeks ago and still haven't received it. Also, they charged me three times for one purchase on a credit card and on PayPal.

    I entered in my credit card info on their website and all of the fields went blank, and never went to a confirmation page that the transaction went through. So then I paid for it with PayPal. I never received an email from them to confirm that they received my order. I just got a text message from them advertising another product.

    Then I received an email from them the next day saying that they had my order on hold. So then I checked my Paypal account and found that they had already charged me for the item. Also, about two weeks later I got my statement from the original credit card, that I first attempted to use to pay for the product before using PayPal, and found that I was also charged for the product on that credit card as well. Not only did they charge me double on my both the credit card and PayPal but they also had a third charge on the credit card for $49.99 which made no sense since I only ordered one ac for $89.

  • July 29, 2020 at 11:03 AM by an anonymous user from: Grandville, Michigan, United States

    HI I ordered on 6/17/2020 It is 7/29/2020 and my A/C are still on backorder even though the website says their product are available and I keep getting emails asking me to order and to order additional products. Obviously their customer service and website are not good quality. When I called I was told a shipment would come on 7/13/2020 and shortly thereafter I would receive my a/C. Still on backorder today.! REally wonder if I will have them before the end of summer. Thanks for letting me vent!

  • July 28, 2020 at 6:33 PM by an anonymous user from: Los Angeles, California, United States

    I have the same situtation

  • July 28, 2020 at 5:08 PM by an anonymous user from: Olmsted Falls, Ohio, United States

    I ordered a portable conditioner, July 16 my credit card was charged $ 99.98. So far I have no confirmation f when it will be shipped, no tracking schedule etc. Highly unusual since all other purcases usually informed me of receiving my order. R. Rice.Ohio.

  • July 28, 2020 at 12:00 PM by an anonymous user from: Van Vleck, Texas, United States

    I will continue adding to the sediments to stay away from Blaux and their products. I was stupid enough to believe that because they had a scrolling advertisement across my MSN browser that it was a legitimate company. I ordered 4 portable units on June 27 and immediately began getting emails to purchase more products from them. On the third day after getting one of these e-mails I sent them a reply stating "Focus on sending me the products I ordered and not on how many more products they could send me." After that e-mail all their communication stopped and needless to stay I don't have any of their A/C units. Should have known to stay away from purchasing anything from a communist country that excels at exporting annual deadly plagues that kill people across the world. Learn from me and buy American products.

  • July 28, 2020 at 11:31 AM by an anonymous user from: Doylestown, Pennsylvania, United States

    Stay away! Ordered three, no delivery. The Pandemic woke the world up to China, will not purchase anything from our enemy.

  • July 28, 2020 at 10:28 AM by an anonymous user from: Clermont, Florida, United States

    I got scammed as well. They told me my AC unit would arrive by July 27. It never came. They won't answer the phone or respond to emails. Thieving b******s out of china. No surprise there. I avoid china as much as possible.

  • July 28, 2020 at 9:52 AM by an anonymous user from: San Diego, California, United States

    I placed an order as well on June 26, they had said it could take 30 days. I felt that something was wrong soon after placing the order because I didn’t get a confirmation number. I thought with everything going on I will give it the 30 days, we’ll here we are 31 days later and nothing. I’m going to call but after reading some of these complaints I have most likely been ripped off too!😡

    They sure keep sending emails to order other things from them. I guess I will have to report as well, not that it will do any good. Like we really need one more dishonest company. We have enough of that with the administration in the White House!

  • July 28, 2020 at 8:19 AM by an anonymous user from: Cartersville, Georgia, United States

    I placed order #110314473 on 6/28/2020 and now can't get a person on the phone or an e-mail response after three status requests! Look like a SCAM to me.

    • July 28, 2020 at 9:50 AM by an anonymous user from: Tucson, Arizona, United States

      I was getting no response to my emails to cancel either, after a long period of no delivery or updates to my queries. On your order number, you will find a number for North America (844-846-5344). I just called this, and actually spoke with someone who agreed to cancel my order and put in a refund request. She said it could take a week to get an email approving my refund, but that it should be put through no problem.

      • July 28, 2020 at 4:20 PM by an anonymous user from: Corvallis, Oregon, United States

        I was also able to talk to a person at the above phone number and canceled my order. Have already received the refund on my card. I didn’t get a response to my email so was glad that someone answered the phone and took care of my order cancellation.

  • July 28, 2020 at 7:13 AM by an anonymous user from: Barre, Vermont, United States

    I placed an order and they immediately took my money. That was on June 10th. Finally got an email stating that it was being shipped on the 13th of July. Two days later I got a tracking number but nothing stating who it was shipped by. I called and they said DHL. Could not track it there. The post office told me that it was a UPS number so they looked it up for me. UPS states that the order was voided. I never canceled the order. This company is definetly a scam. Do't buy from them. My next step is the Better Business Bureau.

    Anomynous, Plattsburgh, NY

  • July 28, 2020 at 5:51 AM by an anonymous user from: United Arab Emirates

    I have placed an order to them and there is no confirmation mail from them and NO information about the shipment.

    Looks like they are cheating public.

  • July 27, 2020 at 7:48 PM by an anonymous user from: United States

    I ordered one my card was charged without a confirmation email they riped me off I am now trying to contact them I would not order from this company

    • July 28, 2020 at 5:09 AM by an anonymous user from: Lebanon, New Hampshire, United States

      I had the same issue, overcharged me & never sent the item!

    • July 27, 2020 at 9:15 PM by an anonymous user from: Elk Grove, California, United States

      The same happened to me.

  • July 27, 2020 at 6:25 PM by an anonymous user from: Chicago, Illinois, United States

    I did just check eBay and they are available there now.

  • July 27, 2020 at 5:21 PM by an anonymous user from: Ventura, California, United States

    I ordered 2 coolers with 2 additional filters over 6 weeks ago. Money taken but no coolers!? Is that a legitimate way to do business? Yet their ads pop up on the web every day promoting further orders an from unsuspecting public! Call your CC company and hold those funds!

    • July 28, 2020 at 5:53 AM by an anonymous user from: United Arab Emirates

      Same thing happen to me. after placed an order there is no confirmation mail from them and also finding their mail address is difficult over the remote and info@blaux.com is not working.

  • July 27, 2020 at 4:35 PM by an anonymous user from: Las Vegas, Nevada, United States

    I ordered 4 units and charges were taken out of my account immediately. After 3 weeks I tried to get the status of my order. I went to Blaux.com and sent an email, O response. I tried the "live chat", BUT no one answers? I tried another email with no response! Their website does not list a phone number. This company seems very questionable?

    • July 29, 2020 at 6:22 PM by an anonymous user from: Mesa, Arizona, United States

      We ordered 4 units too. I did call the number listed for USA @609 414 7087, automated system asks for your order #, after my second call I just pressed "0" for operator and spoke to Amaka who told me I should have been advised it was more then a 30 day wait for shipping. She said I am in the group to ship between July 21st and August 15th. Calling our credit card company to dispute the charge and but a target on this company.

  • July 27, 2020 at 4:08 PM by an anonymous user from: United States

    after 36 days and no portable ac yet I am a little upset I am 75 yrs old on a fixed income they took my money instantly. I need them this summer not this winter p**s poor co would not recommend anyone buy from them; one big scam

    don medical lake wa

  • July 27, 2020 at 1:29 PM by an anonymous user from: Fairfax, Virginia, United States

    I ordered my unit and my credit card was charged immediately. I called after waiting four weeks and they said I would be receiving my unit this winter. Im going to dispute charges and get my money back

    • September 1, 2020 at 11:22 AM by an anonymous user from: Ottawa, Ontario, Canada

      Me too. They are quick to put the charge on your credit card but no delivery since I ordered beginning of July. First time I have ever had problems with any company.

  • July 27, 2020 at 9:54 AM by an anonymous user from: Nashville, Tennessee, United States

    They got my money and I got nothing

  • July 27, 2020 at 7:45 AM by an anonymous user from: Canada

    Follow the science, this is no more than a fan blowing though water soaked filter, just another scam!

  • July 26, 2020 at 7:39 PM by an anonymous user from: Buffalo, New York, United States

    I ordered this product seven weeks ago and my credit card was charged immediately. Contacted Blaix twice and was given a definite delivery date both times. Those dates have passed. This is a total rip off.

  • July 26, 2020 at 7:25 PM by an anonymous user from: Fort Smith, Arkansas, United States

    Do not buy from this company. 5 weeks since money was taken out of account and nothing from Blaux. Cannot call or get any response from. Found link to order and it is listed as backorderd Calling card company July 27th,20 to dispute charge

    Please take reviews to heart and save frustration later

  • July 26, 2020 at 5:20 PM by an anonymous user from: United States

    Full tank of water should last about eight hours.

  • July 26, 2020 at 3:13 PM by an anonymous user from: Havertown, Pennsylvania, United States

    I finally received my today after 2 months. The instructions are good except it does not tell you how long the water will last. Will it last while I sleep. Is it 4,6,8 hours till refill? Can’t seem to find a answer.

  • July 25, 2020 at 5:18 PM by an anonymous user from: Redondo Beach, California, United States

    Yes, same thing happened to me. I’ve been waiting almost 2 months called and called and called could not get a hold of anyone. My credit card company flagged it as a scam beaux tried to charge my credit card through three different times. Still to date I have not received my items I reported themto I would not deal with this company under any circumstances I wonder if I’ll ever see my merchandise

    • September 1, 2020 at 11:22 AM by an anonymous user from: Ottawa, Ontario, Canada

      same here. I want a refund to my account asap.

  • July 25, 2020 at 1:56 PM by an anonymous user from: El Paso, Texas, United States

    We ordered two units three weeks ago and have not received...Maybe I should cancel...

  • July 25, 2020 at 11:55 AM by an anonymous user from: Glendale, Arizona, United States

    Scam...Over two months waiting. tried Chat line to no avail. Scam, Phishing expedition. none of the phones are are working numbers. be Careful with your information. too late for me.

    • July 25, 2020 at 5:19 PM by an anonymous user from: Kirkland, Washington, United States

      My feeling is the same. my made I order since 4th of July and heard nothing from them.

  • July 25, 2020 at 8:46 AM by an anonymous user from: Syracuse, New York, United States

    You cannot have an "air conditioner" sit in a room as it generates more heat

    on the back side than cool on the front side.

    • August 7, 2020 at 7:51 PM by an anonymous user from: Bridgeport, West Virginia, United States

      I tried to tell my sister to use common sense. It seems there is a very short supply of that - must be on back order lol.

  • July 25, 2020 at 7:57 AM by an anonymous user from: Syracuse, New York, United States

    Paid for on June 15th, not yet delivered on July 25th.

    • July 25, 2020 at 12:52 PM by an anonymous user from: Canada

      I paid on June 19th, today is July 25th, I still haven't get it yet. I think it's a scam!

  • July 24, 2020 at 10:31 PM by an anonymous user from: Bridgeport, Connecticut, United States

    Ordered the Blaux air conditioner, have yet to receive it have not gotten a shipping number. But they have taken my money,I thought they were not to take the money until ready to ship. I think people are being scammed and they are raking in the dough. BEWARE, BEWARE

    Should have read all the reviews first. DO NOT BUY.

  • July 24, 2020 at 5:11 PM by an anonymous user from: Nashville, Tennessee, United States

    Caution! DO NOT GET INVOLVED WITH THIS “COMPANY”. MY experience is being reported to the AG for Georgia and Tennessee. Do not waste your time, money, or sanity..! I feel really bad about my self for falling prey. I have remained respectful to make sure that this comment was able to be posted.

    • July 24, 2020 at 10:33 PM by an anonymous user from: Bedford, New Hampshire, United States

      What was the problem or problems you had.. product satisfaction, not being able to get return credit, or never getting the product?

  • July 24, 2020 at 2:28 PM by an anonymous user from: San Luis Obispo, California, United States

    Ordered my Blaux air conditioner on June 21, 2020, and have not received it or been able to reach any representative by phone. Beginning to think this is a scam on a giant scale. My neighbor hasn't received hers either. What's going on?

  • July 24, 2020 at 2:02 PM by an anonymous user from: Port Saint Lucie, Florida, United States

    never received merchandise. called, said it was sent to wrong address, was sent back, asked to resend said they couldn't, asked to credit my credit card, said they couldn't due to virus, crazy answer. then they said would send apology letter, credit my checking acct 100, original charge 98.98 but need the checking number, needless to say they didn't get it, this company is being billed under BXE COMMERCE in HONG KONG, disputing with credit card. YOU DECIDE FOR YOURSELF, BUT PRETTY OBVIOUS, I THINK . this is my experience.

  • July 24, 2020 at 1:03 PM by an anonymous user from: Huntingtown, Maryland, United States

    I too ordered the baux air conditioner and have waited about two months and have yet to receive the baux system. I dont know if they were prepared for the type of orders they were going to receive or is it a scam.

    i have seen the response from others where they have not received the item and my wait is not the longest but not without trying to get in touch with them. I have called, text, emailed and again no response.

    still waiting in maryland.

  • July 24, 2020 at 11:54 AM by an anonymous user from: Orem, Utah, United States

    Where is Blaux made?

    • July 24, 2020 at 4:52 PM by an anonymous user from: Markham, Ontario, Canada

      hong kong, I guess it's developed in hong kong I didn't buy one cuz its literally a scam

    • July 24, 2020 at 12:48 PM by an anonymous user from: Peoria, Arizona, United States

      I believe the Blaux products are made in China. I ordered the portable air conditioner over two months ago and have yet to receive the item.

  • July 24, 2020 at 11:29 AM by an anonymous user from: Garden Grove, California, United States

    I ordered three units on June 13, 2020 and have not received them. I have tried unsuccessfully to contact this company and get the run around and no return call or email. I am out a total of $323.90. This is definitely a big scam.

  • July 23, 2020 at 10:07 PM by an anonymous user from: Carson, California, United States

    I ordered the fans and am on day 31. I am going to call my Credit Card Company tomorrow and see if I can get my money back. They have to ship the package in 30 days.

  • July 23, 2020 at 9:29 PM by an anonymous user from: United States

    Yes...me also. I ordered 2 of the units and a water curtain on june 17. Nothing yet no response. Called number on the email confirmation and got a girl in New Jersey could hear crying child in back ground. Definitely a large organization scam going on.

  • July 23, 2020 at 8:56 PM by an anonymous user from: Tacoma, Washington, United States

    Do not order this product. It is a total scam. They have had my money for over a month and I have not received the merchandise nor have they confirmed a ship date. You can not reach them by either the email address or phone number posted on their website. Yet, they will continue to send you texts for offers to buy more of their products. These people are shameless. It appears they flooded the internet with fraudulent positive reviews and product affirmations. There is a reason I don't usually buy online. I thought I had done my homework, but am left feeling stupid and $200.00 poorer.

  • July 23, 2020 at 6:47 PM by an anonymous user from: Windsor, Ontario, Canada

    Same we were scammed as well. Our credit card and charged and received nothing. Also, some idiot kept texting us and once I told them how dare they contact us...They stopped texting us. So I now know this is a scam. Awful...We were taken for just under $300. Lesson well learned...Never again!

  • July 23, 2020 at 6:23 PM by an anonymous user from: Phoenix, Arizona, United States

    Our credit card was charged on July 5, 2020. We have not yet received our units. We received may emails at first praising their products but have not heard anything for over a week. I could not find a number to call to speak with anyone! I'm beginning to think we have been scammed! Kathy T.

    • July 26, 2020 at 3:52 AM by an anonymous user from: Downers Grove, Illinois, United States

      Is definatly a scam, the summer will be over soon. I ordered one from joom paided 5 bucks for itlooks just like it

  • July 23, 2020 at 12:19 PM by an anonymous user from: Surprise, Arizona, United States

    I ordered 3 of the neck coolers on June 6th. As of July 23 I have not received them. Calling the number does no good as all you do is sit on hold. This is a rip off. I used pay pal so I hopefully will get my $168.00 back.

  • July 23, 2020 at 10:10 AM by an anonymous user from: Knoxville, Tennessee, United States

    his is to document the cancellation of my order placed on 20 Jun 2020.

    I called in my cancellation to "Simrat" and "Dianne" at 231044RJul2020. The ladies refused to give me their last name, an employee number, or even the initial of their last name.

    I am cancelled my order for the following reasons:

    * They had my $ for over a month and hadn't even shipped my merchandise

    * They declined to respond to my subsequent EMails

    * The customer service agents could barely speak English and were non-responsive

    I asked for an immediate refund. If they refund as fast as they charged my credit card I should have it today

  • July 23, 2020 at 2:14 AM by an anonymous user from: Carlsbad, California, United States

    Please be careful. I tried on line for one of these $89.00 air conditioners, and they charged me 289.00, my credit card company refused payment, saying it looked suspicious It was. Just do your homework to see if it is an honest deal.

    • July 23, 2020 at 2:01 PM by an anonymous user from: Worcester, England, United Kingdom

      I received mine after the specified 39 days. I have only tried it with dry curtain and the fan is very efficient, especially on level3 and feels very cooling. Looks lovely in dark room with colour changing unit. Think it too expensive but happy with it.

  • July 22, 2020 at 11:12 PM by an anonymous user from: Wilmington, Vermont, United States

    I bought the Blaux portable air conditioners on June 17,2020, it is now July 23rd 2020 and no deliveries. I called the company this evening and they said they had JUST left the warehouse, I asked where this warehouse is? They told me New Jersey, I live in Vermont, they have thrown the darn thing and it would have gotten here faster.

  • July 22, 2020 at 5:48 PM by an anonymous user from: Tucson, Arizona, United States

    Pay Pal doesn't give you an actual card so trying to pay that way does not work.

    • July 22, 2020 at 7:24 PM by an anonymous user from: Middletown, Ohio, United States

      It’s a scam!

      If you don’t believe me ...

      Check it out! Type in complaints on Strong Current Enterprises Limited you find all kind of orders not received people out $100s of dollars with no tracking number received after months! Phone called not answered, on the line over an hour, only to get a Robo voice saying to call back!

      Waste your money if you want...I got took for $134...NEVER AGAIN!

      You will never get your money back! Company and address same as Mobil Klean!

      Contact Blaux

      By Email: By Phone: Northern America (toll free): 844 846 5344 United Kingdom & Ireland: 03308 082207 Australia & New Zealand: (08) 7282 2012 COMPANY ADDRESS: Strong Current Enterprises Limited 68308, G/F Kowloon East Building, 12 LeI Yue Mun Road, Kwung Tong, Hong Kong

      SOURCE: Blaux Portable AC

  • July 22, 2020 at 5:14 PM by an anonymous user from: Brookline, Massachusetts, United States

    I ordered on june 20 and have not heard or received anything. How can Google allow them to advertise. It said it would take a month to receive. Has anyone received this product. Next steps? No 1-800# either thanks

  • July 22, 2020 at 2:16 PM by an anonymous user from: Ottawa, Ontario, Canada

    I was asking myself the same question. they have already charged my credi8t card but I have not received the merchandise. I also cannot understand the charges. It started at 89.99 us plus s&h. plus taxes. but the final charge is 137.90. I don't understand why t is so high.

    Still have not received the merchandise. So now what can I do?

    • July 23, 2020 at 12:11 AM by an anonymous user from: Chicago, Illinois, United States

      Dispute charges from your bank

  • July 22, 2020 at 1:22 PM by an anonymous user from: Los Angeles, California, United States

    I will just add the same message as everyone else...

    Do not waste your time and/or money trying to get a product. This company is a scam. Luckily, I made my purchase order on AMEX so I will get my money back.

  • July 22, 2020 at 10:47 AM by an anonymous user from: United States

    I was on their site and was going to order then I went to the contact us to see where they were located and phone number. I decided not to order until I looked and some reviews and then I did find one seller on Amazon.

    Too many if's so I'm going to pass right now.

    Good luck.

  • July 22, 2020 at 10:33 AM by an anonymous user from: Chicago, Illinois, United States

    I have been waiting for six weeks. Don't order... I can't get my money back.

    . It is a scam

  • July 22, 2020 at 9:43 AM by an anonymous user from: Kalamazoo, Michigan, United States

    I ordered this on June 6th still have not received stated in E-Mil it was shipped on July 7th tried to track but comes back no tracking information so it is time for me to take action against you for fraud and scamming to my banking institution I want my money back.

  • July 22, 2020 at 8:58 AM by an anonymous user from: Spring, Texas, United States

    Don't order one until you see positive replies on this forum... They don't deliver, but have no problem collecting your money...

    At this point, I will put them in the "SCAM" Marketing.

    What they do not tell anyone, until after the fact, that they are a foreign Company...

    Little to no recourse to get your product or your money back...

    My "Confirmed" order is over 6 weeks... They don't answer their phones and do not reply to emails sent to them!

    • July 22, 2020 at 10:43 AM by an anonymous user from: United States

      you can call your bank or credit card company and tell them what happened and you will more than likely get your money back. I have done this on other orders I never got.

      Good luck

  • July 22, 2020 at 7:54 AM by an anonymous user from: Yonkers, New York, United States

    Blaux Air Conditioner is basically a humidifier with a small fan. In our sun room you would need about 50 of them to cool it down. If you are sitting at your desk and you have the Blaux right next to you it will cool you down. So its more of a personal cooling unit that you have to fill with water and dry when not using or it will not last. So it is cumbersome and has very limited usage. Don't waste your money!

    • July 23, 2020 at 3:24 AM by an anonymous user from: New York, United States

      Oh wow, you actually even received it?

  • July 22, 2020 at 6:41 AM by an anonymous user from: Kutztown, Pennsylvania, United States

    Its a scam buy at your own risk,just like throwing your money out the window,

  • July 22, 2020 at 12:33 AM by an anonymous user from: Laval, Quebec, Canada

    I have not received the ordered product either.

    • July 22, 2020 at 8:52 AM by an anonymous user from: Spring, Texas, United States

      I beginning to believe Blaux Portable AC is a scam. I ordered 4 1 special offer @ $49.

      5 Units... This was over a month ago... They've received my Money, but have delivered nothing. I have a confirmation of my order # and said they would email me when my order was shipped... Haven't heard from them since...

      I read the original article by the supposed inventor... Since then, All I see is ads with no information. Teh don't answer their phones, they don't respond to emails.

  • July 21, 2020 at 5:55 PM by an anonymous user from: La Vista, Nebraska, United States

    I have NOT received the ordered product nor able to get through to a customer service representative to get any answers.

  • July 21, 2020 at 4:25 PM by an anonymous user from: Madison, Wisconsin, United States

    I have never received my merchandise. Definately a SCAM

  • July 21, 2020 at 3:03 PM by an anonymous user from: Heflin, Alabama, United States

    its been over a month and still have not received my product. it will tell you when you order that it is in stock but they lie I guess I will get it after summer is over and I don't need it anymore .. not happy at all

    • July 23, 2020 at 11:00 AM by an anonymous user from: Vero Beach, Florida, United States

      I ordered over a month ago and did not receive my order...but they took my money on day 1..?

  • July 21, 2020 at 2:44 PM by an anonymous user from: Conway, South Carolina, United States

    I wouldn't count on getting your order. . . We've been waiting over 6 weeks. Have tried to contact them by phone, email and chat, and no response.

    pooorrrrrrr customer service, and probably a scam. I will be contacting discover to dispute this charge!

  • July 21, 2020 at 1:42 PM by an anonymous user from: Kissimmee, Florida, United States

    21 July 2020 2:40 P.M. EDT

    Talked to EdmI (?) and she said to be patient shipping has been sporadic due to Chinese Bug.

    • July 21, 2020 at 2:10 PM by an anonymous user from: Cleveland, Ohio, United States

      It’s a scam!

      If you don’t believe me ...

      Check it out! Type in complaints on Strong Current Interprises Limited you find all kind of orders not received people out $100s of dollars with no tracking number received after months! Phone called not answered, on the line over an hour, only to get a Robo voice saying to call back!

      Waste your money if you want...I got took for $134...NEVER AGAIN!

      You will never get your money back! Company and address same as Mobil Klean!

      Contact Blaux

      By Email: By Phone: Northern America (toll free): 844 846 5344 United Kingdom & Ireland: 03308 082207 Australia & New Zealand: (08) 7282 2012 COMPANY ADDRESS: Strong Current Enterprises Limited 68308, G/F Kowloon East Building, 12 LeI Yue Mun Road, Kwung Tong, Hong Kong

      SOURCE: Blaux Portable AC

  • July 21, 2020 at 1:25 PM by an anonymous user from: Redmond, Washington, United States

    I ordered 2 units a month ago. I never got more than an email with the order confirmation.

    On my order, it says I only ordered 1, but I ordered 2 and paid the price of 2. I've written to them 3X with no response. When I call the number on the website I get a message saying "your call cannot be completed at this time".

    Amex suspended the charge and opened an investigation. I hope EVERYONE does this so that this company gets enough attention to be put down!

  • July 21, 2020 at 12:49 PM by an anonymous user from: Borger, Texas, United States

    Has anyone actually received their order for the Blaux air conditioner or cancelled and received their money back? Isn't there anyway to stop this scam? I've never seen a company actually get away with taking this much money from people and not stopped by now.

  • July 21, 2020 at 11:53 AM by an anonymous user from: Borger, Texas, United States

    Like everyone else, I ordered the Blaux Air conditioner weeks ago and have tried repeatedly to contact them, but without success. Money was taken out of my account immediately and I did cancel immediately after reading reviews, but have not received the air conditioner or my money back. I'm so irritated at myself for not reading the reviews first. I always investigate before ordering anything online.

  • July 21, 2020 at 10:33 AM by an anonymous user from: Rio Rancho, New Mexico, United States

    I ordered the A/C unit and received it but all it is is a swamp cooler. I put ice water in it and it works okay but I would not recommend this product to anyone. It will not cool a large room, it won't even cool my small bathroom. The product is not what they advertise it to be.

  • July 21, 2020 at 5:58 AM by an anonymous user from: Canada

    Look at the science, the effect cooling area is next tonothing, another idea that does not work that you are paying for

    • July 21, 2020 at 11:11 AM by an anonymous user from: Middletown, Ohio, United States

      It’s a scam!

      If you don’t believe me ...

      Check it out! Type in complaints on Strong Current Interprises Limited you find all kind of orders not received people out $100s of dollars with no tracking number received after months! Phone called not answered, on the line over an hour, only to get a Robo voice saying to call back!

      Waste your money if you want...I got took for $134...NEVER AGAIN!

      You will never get your money back! Company and address same as Mobil Klean!

      Contact Blaux

      By Email: By Phone: Northern America (toll free): 844 846 5344 United Kingdom & Ireland: 03308 082207 Australia & New Zealand: (08) 7282 2012 COMPANY ADDRESS: Strong Current Enterprises Limited 68308, G/F Kowloon East Building, 12 LeI Yue Mun Road, Kwung Tong, Hong Kong

      SOURCE: Blaux Portable AC

  • July 21, 2020 at 4:22 AM by an anonymous user from: Channelview, Texas, United States

    What a scam this company is

  • July 21, 2020 at 3:04 AM by an anonymous user from: United States

    I ordered a Blaux AC $98.94 and replacement filter $14.99 on June 19, 2020. I received an email confirmation right away thanking me for my order and acknowledging it had been received. They said I would be receive an email with a tracking number at the time of delivery. My credit card showed charges for $98.94 plus 14.99 plus .30 international service assessment and $1.98 International service assessment. It’s been a month now and no email regarding tracking for delivery. Nothing to this date ever received. After I placed my order, I received an email stating my order was not complete and that I still had time to take advantage of free shipping. What? What do you mean? My original order already included shipping and did not offer free shipping. On the same page was a picture of another Blaux AC for $39.00. So was I actually being fooled into buying another AC with free shipping? I just disregarded this offer all together. Then I started receiving emails for other products. I too left several emails. Where is my AC? It’s hot! No response! I called customer service. They blamed COVID for long wait times. I rarely shop on-line and this is why. I will never do it again. I called my credit card company. They gave me a provisional credit and will investigate. It’s clearly a money scam. Their products are probably inferior. Nobody does business like this.

  • July 21, 2020 at 12:04 AM by an anonymous user from: South San Francisco, California, United States

    I ordered in the beginning of June. Received reminders my order was not completed. Reached out to verify and nothing. Saw the charge go through on my end. After 30 days with no update, I actually spoke to someone and it was basically I would have a tracking number soon. That was weeks ago. Reversing the charge. Shame on me for not checking reviews first.

  • July 20, 2020 at 7:39 PM by an anonymous user from: Las Vegas, Nevada, United States

    Home depot has the same worthless swamp cooler for 39,99 don't be a fool

  • July 20, 2020 at 6:54 PM by an anonymous user from: Arlington, Texas, United States

    I ordered a portable A/C 5 weeks ago. They took my money right away. After 2 weeks of hearing nothing I emailed their "customer service". I got a response saying it could take up to 30 days to RECEIVE my unit. I've tried emailing again but got no response. I think I've been scammed out of $98.00.

    I advise-

  • July 20, 2020 at 5:51 PM by an anonymous user from: Newport, Rhode Island, United States

    To all that have been scammed by this 'very well put together' fake company and website, along with its fake journalism & reviews: in the future, I suggest that if you cannot find the specifics of a company (address, how long in business, Headquarters, etc.) AND cannot find the specifications of their product (voltage, watts, BTUs, size, material, battery, battery life, etc.), DO NOT buy from them! Furthermore, if their product cannot be found at a retailer, be hesitant in buying from them unless you`ve seen paid advertising by them on US TV. Also, I always call b4 buying online to get more info. If they cannot provide to your satisfaction, dont buy! I too was interested in this product but couldn't find product specs and anything about the co. In my research, I came across how this is a well orchestrated scam (which is why I hardly ever buy online, as I was even scammed once by an Amazon distributor).

    • July 21, 2020 at 11:55 AM by an anonymous user from: Borger, Texas, United States

      I love your advice. I hate that I had to learn all this the hard way. Thank you.

  • July 20, 2020 at 5:50 PM by an anonymous user from: Citrus Heights, California, United States

    I ordered multiple units June 10th. No shipping confirmation yet. I called PayPal, they entered a dispute for me, pressuring the seller to take care of the shipment.

    PayPal gives 120 days to get a refund of the product is not received.

    Obviously there are COVID delays, especially for Int'l shipments, but their web site says delivery time for items ordered TODAY is 2-6 weeks.

    So my shipment from 5 weeks ago should already be shipped.

  • July 20, 2020 at 5:15 PM by an anonymous user from: Vancouver, British Columbia, Canada

    I am also one of the people that ordered and a month later have not received a shipping confirmation. I have contacted the company by phone, email, and live chat and have not been able to speak to anyone yet.

    Consumer advocacy groups should be advised of this business along with online business groups.

    I will be going to my credit card company to start a settlement complaint.

    This company should be put out of business.

  • July 20, 2020 at 4:18 PM by an anonymous user from: Palos Verdes Estates, California, United States

    Scam alert. Ordered Blaux portable ac units on June 8th. Got email confirmation number on June 11 (but before that, they kept sending me email stating my order was not complete, which I ignored.) Sent another email to them on July 4th and got a reply on July 8th that they were shipped but waiting for shipping / tracking number (yeah right). Contacted their web chat and different people responded. The last one stated my order was sent to their fulfillment department to expedite shipping. Ummmm, hello, I thought they were SHIPPED. Google map their company address in Hong Kong - the street address (12 LeI Yue Mun Road, Kwung Tong, Hong Kong) is a Hong Kong post office building!

  • July 20, 2020 at 3:22 PM by an anonymous user from: Albuquerque, New Mexico, United States

    I ordered my unit on the 3rd of June and have heard nothing from them, no sign of the unit. I have tried calling them but the 'wait' time is 10 minutes, I've been on hold for over 20 minutes! I'm starting to think this is a scam. Will try to get my money back.

  • July 20, 2020 at 12:56 PM by an anonymous user from: South Lake Tahoe, California, United States

    I ordered several units, plus other products from Blaux on June 11th, and have seen NOTHING shipped to my address. I am now concerned that this might be a Scam! I will contact Capital One and ask for my $358.41 to be refunded to me.

    I was hoping this product was be a "relief" for our home this summer.

    • July 20, 2020 at 3:21 PM by an anonymous user from: Albuquerque, New Mexico, United States

      I ordered my unit on the 3rd of June and have heard nothing from them either, no sign of the unit. I have tried calling them but the 'wait' time is 10 minutes, I've been on hold for over 20 minutes! I'm starting to think this is a scam. You're right to try to get your money back, I'm going to do the same.

  • July 20, 2020 at 12:40 PM by an anonymous user from: New Haven, Connecticut, United States

    Order # 104138664. I wish to return the Blaux AC. Please credit my credit Card in the amount of $98.94.

    Thank you.

    A. Leishman

  • July 20, 2020 at 12:09 PM by an anonymous user from: Denver, Colorado, United States

    This is obviously a scam. I just called the 844 # and was told they would appreciate it if we wouldn't call them just be patient with delays in shipping due to the covid-19 virus. The virus is really giving all these thieves an excuse for poor service an a chance to rip off the customer.

    Well I'm still waiting for my Blaux ac and I'm still out $117.33. So how do we turn these people in stop them from ripping off more people. I hope this commentis respectful enough to be posted.

  • July 20, 2020 at 11:01 AM by an anonymous user from: Cambridge, Ontario, Canada

    I ordered a ac unit on June 21 I was told I would get a tracking number soon. I have yet to see it. I was tokd it would take about 30 days to receive my order. Why do I not have a tracking number.

    Yours truly George S.

  • July 20, 2020 at 10:51 AM by an anonymous user from: Austin, Texas, United States

    I ordered mine 5 weeks ago and haven't received it yet. Called the customer support line and it said that phone calls won't go thru. Should send email to support email address.

    Guess I'll never get my money back.

  • July 20, 2020 at 10:10 AM by an anonymous user from: Northfield, Minnesota, United States

    I ordered two of the portable air conditioner on June 9. Have not received them as of yet.

    Am very disappointed! Am wondering if there is any way I can get my money back?!

  • July 20, 2020 at 9:53 AM by an anonymous user from: Leonia, New Jersey, United States

    I thank you all for your honesty, I was just about to throw my money out the window also.

    Luckily I read you reviews and would never, ever waste my time with this company.

    I can't believe after all these complaints the Better Business Bureau hasn't done anything about it. These are horrible business practices.

  • July 19, 2020 at 8:47 PM by an anonymous user from: Newport, Kentucky, United States

    it makes me sick to think I lost my money this way, I hope that other people will see this and run the other way... thank you and may "JESUS BLESS YOU" AND PLEASE DO NOT FALL FOR THIS!

  • July 19, 2020 at 8:34 PM by an anonymous user from: Newport, Kentucky, United States

    I got caught up in this too, and I lost $194.92. not a lot of money to some but for someone on S.S.D.I. it is a lot of money! I should have known better, but my wife was looking at this and I thought I could get this for her. now I am in a loss of money too...

  • July 19, 2020 at 6:04 PM by an anonymous user from: Toronto, Ontario, Canada

    The product appears to be a sophisticated marketing scam. The Blaux tradename does not appear to be real. The advertising is supported with fake online consumer reporting reviews (consumerreviewer.com), paid advertisements that appear to be journalistic articles but are written by the company itself, as well as a main website (blaux.com) which makes the company appear real, and that there is a customer relations function. I have requested a refund through their online site by following through a link that requests a refund, nothing happened. I emailed and indicated that I wanted a refund, and someone named Peter got in touch with me to offer me a further 20% off (which I declined). No refund materialized after 2 weeks. Nor was a refund of an additional 20% given.

    The marketing strategy for all of these products, is to get you to look at the product, offer 50% off for a short period, indicate that the product is readily available “NOW” on the website, and then the purchaser is placed into an order queue because the product is sold out or on backorder once it is purchased. Shipping during covid is blamed. For example, I wouldn’t have ordered it if there was an indication that it would not be available until September. Even now, if I follow through the invitation link on their website, the website indicates that inventory is available. Yet, I have not received a confirmation or tracking number. In fact, I believe that the “indicative” order dates are chosen so that the deadline to reverse or dispute the credit card charges passes by without delivery. Therefore if you wait to dispute the charge with your credit card company, they never actually have to pass on a tracking number or send a product to get your money. DISPUTE THE CHARGE AS SOON AS POSSIBLE.

    DFY, the marketer, is no doubt a fake company. Any of the links that you will click on will bring you to a product that looks timely, looks techy, and appears to be innovative.

    Similar products that are part of this scam usually have their own website. In addition to Blaux various versions of air conditioners, these websites cover Buzz-B-Gone (mosquito killer), Action Hero (a cheap minI sports camera), Mobile Klean (UV disinfectant), Range XTD (improves wireless internet signal), Starscope Monocular (a clip on telescopic lense for phone), KoreFocus (exercise aid), Innovo Deluxe (oxygen fingertip meter), InfinitiKloud (data storage), MindSole (shoe insert), Oshen Watch (step counter), Better than Zero (some kind of mask), Range XTD (internet booster), InfinitiKloud (data storage), MirrorCast (like a chromecast for the phone), NeckRelax (massager), Invisible Charger (charge phone from beneath a desk), KoreTense Bands (Exercise bands), TVFix Caster (like a Roku), Fever Patrol (ring that takes temperature), and TV Surf (free Roku). I am sure that there will be more fake products. These people should be investigated for massive fraud, but they are probably sitting tight in Hong Kong or Europe, letting the cash roll in. Usually these sites have an address or association with (1) Strong Current Enterprises LTD., Postbus 202, 6670AE ZETTEN, the Netherland (2) Suite 2201, 22/F, Chinachem Century Tower,178 Gloucester Road, Wanchai, Hong Kong (3) 80 River Street, Suite 5A, Hoboken, NJ 07030, USA. DO NOT GET SUCKED IN.

    • July 23, 2020 at 12:31 PM by an anonymous user from: Middleburg, Florida, United States

      I ordered last night. Got an email this morning, warning me about getting the insurance for $18. My reply to them was; let me see if I even like it first. My email confirmation shows it can take up to 30 days to be delivered. That was the red flag it's coming from China. It would cost a fortune to send it back. This happened to me before. I'm waiting for my bank to return my call to cancel paymen, if it's not to late.

  • July 19, 2020 at 4:53 PM by an anonymous user from: Baltimore, Maryland, United States

    I also fell for this product’s promises and have had the same experience as the many other reviewers from throughout the US and other parts of the world, whose comments are posted here. Still awaiting delivery after 6-8 weeks, got the same confusing messages about ‘finish your order’ but did not fall for that; tried calling Consumer Support, (a misnomer), even got a 2 cell phone calls from some guy saying he was my Blaux rep, left a,message wanting to sell me 2 more Blaux products. When I text him back a complaint about never receiving the portable ac product, I got no response but did get a text from a NikkI which was incomprehensible, saying nothing. I thought it a drafting mistake mistake from an address I did not recognize until I read in this collection of complaints, the same name Nikki, pops up. Maybe a coincidence.

    I am a senior and my money is tight, so it was not a casual expense. Unfortunately, I did not do necessary research ahead of time, but even then, there are so many fake companies and fake reviewers on the internet associated with promoting this company and its products, I doubt if I would have gotten the information I needed then. I am impressed at the breadth of what appears to me to be a scam. The internet is clogged with Blaux swamp conditioner ads (not their words) so they must employ a huge misinformation IT team. If they were legit they would have a Customer Support desk that functioned either by text and/or phone call exchange with customers, and they do not, as evidenced by the many complaints here. China is very sophisticated technically, and Hong Kong especially has decades of working commercially. So no excuse for the poor business practices. Actually, what worries me is that the authoritarian Chinese government knows what is going on in Hong Kong, especially in exchanges with other countries, and the idea that they would let this murky enterprise flourish, suggests there may be some benefits to them. Perhaps credit card numbers, bank account numbers? Weirder things have happened.

    A couple of other respondents have made two suggestions worth pursuing: 1)send our complaints to the FBI international fraud unit, and 2) a class action legal suit. Several have contacted the Better Business Bureau, but since the bbb seems not to have done any alert to the public about the shipping & delivery issues with this internet company, it does not seem particularly effective action. It maybe a relatively small loss of funds to some of us, but this company is amassing a huge amount of money off of us as a group, powerless as we feel and may be.

  • July 19, 2020 at 3:18 PM by an anonymous user from: Logan, Utah, United States

    About the only way to get a refund is to file a dispute with your credit card company. After waiting several weeks I finally filed a dispute with the credit card company. They gave me the credit back. When I contacted the Blaux support line again through chat they claimed that they had sent the refund but the credit card company was "holding" it because of the dispute and told me to remove the dispute. That may be true but unless you file a dispute you likely will never see the items you ordered or your money. This company is definitely a fraud.

  • July 19, 2020 at 2:56 PM by an anonymous user from: Punta Gorda, Florida, United States

    Thank you ALL reviewers for taking the time. I was just about to order this for a humid cabin with no A/C. It was hard to find a "review" site not sponsored by the company itself. Sorry you all got scammed, but your messages I'm sure will help others besides me.

  • July 19, 2020 at 1:44 PM by an anonymous user from: South Ozone Park, New York, United States

    This Company is the worse. I paid & still no a:c. It’s a disgrace & customer services give lame excuses. I paid for these a/c. I chose it because it sounded good. If I researched I would never have committed. There are other a/c out there and many of my friends already Tex’s them, I have to try & get my money but that will probably be a bust. I’m a senior citizen & I struggled to come up with that money. There ad sounded so good & all it was a bull. I’m sure that could care else about their consumers. This is a disgrace & this never happened to me. This Company cares nothing about the people who buy there products. This Company really sucks

  • July 19, 2020 at 10:45 AM by an anonymous user from: Chicago, Illinois, United States

    Blaux site is definately a scam. Its been over a month. No reply no confirmation. Total scam. Do not buy!

  • July 19, 2020 at 10:32 AM by an anonymous user from: Minnetonka, Minnesota, United States

    took my money, no product.

  • July 19, 2020 at 3:32 AM by an anonymous user from: Greater Sudbury, Ontario, Canada

    called 3 times for a order confirmation. never received email they are just there to take your money. a rip off company. let all your friends know about this site a scam

  • July 18, 2020 at 3:00 PM by an anonymous user from: Green River, Wyoming, United States

    Blaux is obviously a scam. I'll be talking to my credit card company Monday. We have little shopping where I live so I guess if I can't get it at the limited stores, I will do without. Fed up with online buying! Seems more often than not, buying online is too big of a risk. I could fill a page with the companies that I will never do business with, from having to shop online. Why doesn't the website get shut down? Reporting to BBB too. Needed the unit for my ten month old granddaughter! Swamp coolers work here in Wyoming, but only if you receive them when ordered.

  • July 18, 2020 at 2:40 PM by an anonymous user from: Glendora, California, United States

    Its a fraud scam!

  • July 18, 2020 at 2:38 PM by an anonymous user from: Glendora, California, United States

    Dont buy this fraud blaux! I got majorly ripped off they took my money but never delivered it! Its scam its a fraud save your money! Only buy items in person in stores! I reported blaux to bbb!

  • July 18, 2020 at 2:37 PM by an anonymous user from: Glendora, California, United States

    Dont buy this fraud blaux! I got majorly ripped off they took my money but never delivered it! Its scam its a fraud save your money! Only buy items in person in stores! I reported nlauxbto bbb!

  • July 18, 2020 at 1:05 PM by Hope1001 from: Mariposa, California, United States

    I ordered two AC units on 6/25/20 and today is 7/18/20 and I have heard nothing from them. I called today and asked that the order be canceled, and the gentleman said he could not cancel it even though he said the units would probably not ship for one to two weeks. This is a company that says you can return the unit after 30 days and get you money back, but their system does not allow him to issue a credit before the items are even shipped. He said I must contact my credit card company and get them to issue me a credit.

    When you call, they blame the slowness in shipping on the carriers. I would not order from this company again.

  • July 18, 2020 at 12:26 PM by an anonymous user from: Cincinnati, Ohio, United States

    Blaux and Dokicy are scams. I ordered blaux ac two weeks ago, haven't received ac yet. Sent several emails to them. I reported this to credit card representative.

  • July 18, 2020 at 12:10 PM by an anonymous user from: Hamilton, Ontario, Canada

    does this product work or is it a scam

  • July 18, 2020 at 12:02 PM by an anonymous user from: Show Low, Arizona, United States

    They stole 180.00 from me. I ordered one online and then a few days later they sent an email saying that I still had it in my cart and would I like to pay for it. Thinking I must have not clicked the right button I ordered again. Well that was over 6 wks ago and nothing has been sent to me. I wrote 8 emails and no response.

    I called their tol free number and what a run around. They send you to customer service for help and then the phone switches you over to take a survey as to whether or not your problem has been resolved.

    Then immediately whether you click the yes or the no you are cut off. Tried this a number of times

    This whole operation is a scam and I would really like my hard earned money back

  • July 18, 2020 at 11:39 AM by an anonymous user from: San Antonio, Texas, United States

    I did find it on Amazon.com. No idea about validity of product.

  • July 18, 2020 at 8:51 AM by an anonymous user from: Bradenton, Florida, United States

    Scam! Scam! Scam! Scam! Scam! Scam! Scam! Scam! Scam!

  • July 18, 2020 at 6:41 AM by an anonymous user from: Hixson, Tennessee, United States

    I wish I had read the reviews before I wasted money on one. I have also not received any info saying my unit is on the way. I wish whoever was in charge of the internet would take them off. As a side note, if there is no company address and phone number easily acceptable, it is probably a SCAM!

    Joe

    Tennessee

    • August 5, 2020 at 2:10 PM by an anonymous user from: Allenton, Wisconsin, United States

      Stupid me did the same thing. I ordered this stupid thing 2 months ago and never received any word from them. They took the money. I got now unit (s). Yes. I bought in for 2 units. UGH!

  • July 17, 2020 at 11:19 PM by an anonymous user from: White Plains, New York, United States

    I order 3 portable AC’s along with 3 batteries on June 12, 2020 (the invoice confirmation and debit card charge was emailed quickly) and was told in the invoice it could take a while for delivery due to COVID-18 but, should be received within 30 days. After 21 days I ordered 3 other products. When 31 days went by, I tried their “support office”. After I called, emailed and texted, and still not received the products or a returned call, I decided to send this review.

  • July 17, 2020 at 5:05 PM by an anonymous user from: West Roxbury, Massachusetts, United States

    I ordered a Blaux AC for $213.00. I was told on the confirmation email that I would receive it in 30 days and I did. However, it did not work as advertised. I immediately responded with an email indicating my dissatisfaction with the product and I asked what I needed to do to return it. I received no response, instead I received another AC in the mail a few days later. I sent another email and was rewarded with another AC. Now I have three (3) Blaux Portables that do not work. At this point I elected to involve my credit card company. I'm waiting for them to complete their investication.

    I agree with all that this is truly a scam!

    • August 1, 2020 at 11:26 AM by an anonymous user from: Milford, Connecticut, United States

      we also ordered two ac conditioners on June 12, 2020, and despite three calls to Customer Service, they have not arrived by August 1st. Does anyone know who to complain to next?

  • July 17, 2020 at 3:24 PM by an anonymous user from: Borger, Texas, United States

    I ordered the Blaux portable AC on June 29th, of which the money was taken out of my account immediately. After reading all the reviews and understanding this to be a possible scam, I cancelled immediately, but the money has not been refunded. I have tried to contact Blaux repeatedly but have not been able to get ahold of anyone. Has anyone had any luck getting in touch with anyone from Blaux? Is there not anyway to stop them from doing this to others.

    • July 17, 2020 at 9:27 PM by an anonymous user from: Tucson, Arizona, United States

      They are also selling them on Amazon. I wanted to buy one. Is it the same that you will

      never get and a scam. Does anyone know?

      • August 10, 2020 at 6:56 PM by an anonymous user from: Scottsdale, Arizona, United States

        I bought thru Amazon and have received nothing 5 weeks later.

  • July 17, 2020 at 2:37 PM by an anonymous user from: Salem, Oregon, United States

    Ordered on 6/27. Product shows delivered but did not receive item. Sent several emails to customer service and tried to phone but the company is not taking phone calls. The tracking information is in Chinese and is worthless. My recommendation is to save your money and never, I repeat never order from this company as I believe it is a scam.

    Robert McMillan

    McMinnville, Oregon

  • July 17, 2020 at 1:57 PM by an anonymous user from: Wayne, Pennsylvania, United States

    ordered on july 7...no confirmation no. or email...can't even find a good phone no. to call...did email if that is really their email address...but sure enough they charged my credit card

  • July 17, 2020 at 12:46 PM by an anonymous user from: Woodstock, Connecticut, United States

    Ordered on June 16th and no response to my emails or calls!

    • August 2, 2020 at 1:50 PM by an anonymous user from: Darien, Connecticut, United States

      I also live in CT. I have had the same problem., ordered 2 of them July 7th. they charged my account July the 8th. I have heard nothing from them except emails in the beginning to see if I wanted to buy any thing else.I unsubscribed from them. I emailed them 3 times last week no response. Called them on Friday. Answering machine! After pressing a few of the buttons I was prompted to do, I was asked for my order number which I gave. Phone went dead. I now have sent another email Totally disgusted! Does anyone have any suggestions to whom we can call to complain? Thank you.

  • July 17, 2020 at 11:40 AM by an anonymous user from: Albuquerque, New Mexico, United States

    I ordered the Blaux portable A/C on June 11, 2020, and although charged my credit card, I have never received any confirmation or response to any of my emails. I actually reached someone on telephone number I located and was told it would be shipped last week and I would receive a tracking number but as of today july 17th, I have received nothing. Has anyone actually received the A/C?

  • July 17, 2020 at 9:31 AM by an anonymous user from: Englewood, Florida, United States

    I actually received the "ac" on the 13th and it is not an air conditioner (that's what ac is short for!) it is a humidi