Is Blaux Portable AC a Scam? Review of the Air Conditioner

Made an order for 3 minI heaters..as it said not available on Amazon (I should've known!).. and I usually don't buy from companies with no checkable address or phone number / email?!
Cancelled order within 2hrs.. but trying to get blood out of a stone for them to refund, and now contact me.
On the plus side... I'd won £300, so this was a financial hit I can take... but I will find them, and get them when they're least expecting it. It's what I do. :-)

4 2022 ordered 2 Blast Auxiliary Cooler Gen 2 ($98.94 & $49.99) shipping US When
received wouldn't accept warranty activation plus after charging 5hrs only worked
1.5hrs then stopped.... Followed instructions several times to same result! Nothing!!!!
844-846-5344 didn't respond...now July 2022 last email (company name & c/s name were mispelled)offering 30% credit & to keep products to enjoy??? last email received; given address 415 Hamburg Turnpike Bldg G Wayne, NJ 07470 for return and telephone 866 3351 618?? When googled was advised SCAM investigation. When I reported to Paypal case opened Complete Performance Commerce B.V. was contacted emailed and same email response from person named Maught???? I also reported to BBB and as I suspected many others got scammed as such! Shame! To return at my own cost will be expensive and as many claim no response or refund!

This is a scam, you need to turn them in to Better Business Bureau, BBB.the more reports made on them will help to make them tell the truth.

Recommendation: DO NOT BUY THIS PRODUCT! This “portable” AC does NOT fulfill the advertised specifications. The bottom line: it does not cool a room in two hours, as specified; it would be better to describe it as an expensive “short-time” toy. We were NOT satisfied with the performance of any of the five units with their corresponding five filters. We decided to return them, and requested a full refund. We received instructions from BLAUX on how and where to return the five units. We never heard back from this company and we DID NOT receive our refund. We have been unable to contact them again to resubmit our claim for the refund.

Turn them into the Better Business Buruea.

I ordered mine about 5 weeks ago and have still not heard a word about the shipping status or any other kind of status with the order for that matter. When I placed the order, it was said that I should receive it around 7-20-21. That is 6 days away with no info from them.

Do not waste your money. This little fan you put ice cubes in is a big joke. Too good to be true like they say! BUY A BIG BOX FAN.

I received 2 BLAUX PORTABLE AC F832 and need information on how to return and get my money back.

Thank you.

I received 2 BLAUX PORTABLE AC F832 and need information on how to return and get my money back.

Thank you.

Another product from China that takes your money and doesn’t do what it claims to do. This Portable AC unit is got to be the biggest scam of 2021.

U say nothing about guarantee or phone númber or reviews is this a scam to get money don't expect u to say yes

When can I expect my ac unit, I haven't received a tracking number yet

Totally useless product.
Advertising greatly exaggerates product performance on all aspects.
Believe that the whole deal is a con.
Be cautious of similar products that are on offer

Totally useless product.
Advertising greatly exaggerates product performance on all aspects.
Believe that the whole deal is a con.
Be cautious of similar products that are on offer

I placed my order and paid for it total $195 back in 16 December 2020 and they keep changing the delivery dates, the latest will now be 2 April 2021, it will be useless to me then because it would be autumn. Please don't anyone order anything from this company, its a scam. You order then you say good bye to your money. I feel very upset to realise I'm being scamed

Well I did receive a Blaux portable AC cost just over $100AUD

It is a useless item not fit for purpose not even fit to be a reasonable evaporative air cooler. Note it was promoted in their advertisements as a break thru in technology,
it is not a break thru in fact is not even a good copy of an old design

It is a waste of money and don't think you will see your money back

This product is a scam and Blaux know that it is and they are going to make it impossible
to recover your money as they hide in the internet

the only way this company can be stopped is if major countries law enforcement act together and catch these scammers

do not waste your money purchasing Blaux products
the reason they are not on eBay or other sites like eBay is they could not operate

again do not buy from Blauz

Complete con waste of time and money

I ordered the product on June 19, 2020, and received a confirmation of the order. They processed the charge on that same day. On August 23rd I called the customer service number included on the order and was told that the product had been delayed due to Covid. On October 6th I contacted them again and asked to cancel the order, because it had not been shipped yet and I no longer needed it. The next day they told me the item was already packed and on its way to me. As of November 12, the tracking link still shows that the item was never received by UPS or USPS. They said they would refund my money; however, from reading these reviews it is clear that I have been scammed. I should have done more research before placing the order. $148.93 wasted for me to learn a lesson about Internet purchases.

I ordered the Portable AC on August 22nd 2020 and still have not received my order. They also have not sent a valid tracking number for my order - they sent an email that had a "cancelled" tracking number. I know a lawyer who will help me find other scammed customers.

Can you please also send me information? I ordered a Portable AC over the summer. Same thing. Tracking claims it was sent back to them because of failed delivery to an address where I routinely (as in almost daily) receive packages from reputable vendors. CitiBank reversed charges and investigated. They then cited Blaux return policy several weeks later with a copy of the tracking and put the charges back on my card. It's November and I never received anything and have no response from the company other than when CitI reversed charges to the bank only.

Add me to that list. I never got my order and now they say it was delivered but never got it.

If you received a response, please let me know. I am in the same situation and my credit card company claims their hands are tied because of the company's return policy and the bogus tracking number they provided.

How long do I need to soak the air filter when initially setting machine up?

Bought two of these units they basically are just fans that push a little bit cooler air into the room they did a little to cool off any space they arrived without a battery or a charging cord which they said they should have when I went back online to look at the company I ordered it from I agree with some of the other reviews there are a number of different names that they use The pictures in the advertisement for the units appear to be different than the units that we got and work differently in terms of the filter removal and where the filter is placed also the face plates look different in the unit we got from what they were advertising I do believe that this company is definitely non-reputable I have emailed them tried to call got no response

The Blaux units and company are a total scam. The company goes by several different names:
Think Tank Sales, Ltd. and Strong Current Enterprises are among them. I purchased 3 of cooling units and 3 replacement screens in June. I did not receive my orders until August. I immediately returned everything, provided them with the tracking number and proof of delivery to them, and THEY REFUSE TO SEND ME A REFUND. I even provided the name of the person who signed for the delivery. I paid for these items through PayPal, and after providing PayPal with EVERYTHING they requested, they just keep denying my claim for a full refund. I am out nearly $400. I filed a complaint with the Better Business Bureau and am still waiting for an investigation response. If you are reading this and are considering buying from Blaux (or whatever name they are using at the time) DO NOT --- I REPEAT --- DO NOT BUY ANYTHING. YOU WILL GET SCAMMED!!!

My two Blaux units arrived after about three weeks. They look nice. They with a wire with a strange plug on one end. It fit a telephone charger but when plugged in the unit never worked. They did answer my mail about how to power to them and the phone line does not answer. I guess I got SCAMMED!

Blaux is a scam. Non delivery non refund, non trustworthy.

In June 2020, I ordered 1, portable a/c unit. By end of July still no shipping tracking number. I cancelled the order citing non-delivery. I was told my refund will be credited in 5 business days. 10 days later, no refund. Was told it will be credit in 14 days. Still no refund. Was told again it will be credited in 30 days. Clearly, they have no intentions crediting my refund. This company is a SCAM. They r in business to steal your money and must be shut down immediately!,, Sept. 11 2020

I agree this is a scam, if I knew I was getting a computer fan and an ice cube tray for $89 I surely wouldn’t have bought 2! Not to mention, I get no response after phoning and emailing this company to every email name they have. They really need to be shut down so they can’t steal any more money, maybe we should all get together and sue Blaux for false advertisement. I could have spent another 150$ And got a real air conditioner (Portable) that would have cooled down my whole House! And it’s been so hot here in California, I’m low income this really hurt

Almost identical to my circumstances. They asked for the tracking number, I provided it, as well as the name of the person at their company that signed for the return. After that, they stopped communicating with me and I never received a refund.

unable to find a return address

not good. ordered a minI ac 60 days have passed have not gotten my order contacted support getting runaround for a refund

Total scam. This does not work.

My wife bought 3 of these and I have same story as above, waited 12 weeks for the product to arrive. When they arrived they are Total Joke if you were locked in a 4x 4 closet with 10 of these running they would drop the temp maybe 1 degree. They might work for a Barbie house but not much else. I have been trying for weeks to return them and get my money back with no luck. NO customer service, will not respond to emails TOTAL RIP OFF save your money, stay clear.

👍🏼 Wish I would have stayed clear, same exact issue as your having!

Exact same story. SCAM. I just wish there was a way we could get our money back.

Total scam. My two machines do not work.

I am a Senior as well. Ordered 2 portable AC units on June 21, 2020. Weeks went by and I continued to communicate as to where is my product. I would get b.s. responses. I was annoyed also because they took my $189.93 out of my account BEFORE shipping of product. Long story very short, I reported to the credit card co. and investigation is still open although I was given a temp. credit. I had to spend more money for another a.c.

After filing with CCC on August 11, I received the "bait and switch" products on August 17, several days after. It was not what I ordered nor the same as the photo I printed out. Mine arrived with a water bottle on the side (LOL) of the contraption, had to soak the filter, etc. The system did not do what it states and on the hot days, it was useless even in a tiny room.

I requested a REFUND, to no avail and also requested a RETURN ADDRESS. No response.

DO NOT PURCHASE!!

I AM A SENIOR CITIZEN was charged $14.99 for filters & charged for 3 BLAUX air conditioners I ordered two. Unfortunately I used my bank debit card & have been given the runaround . Total charge $14.99 filters, 49.99 air conditioner & 98.94. I JUST RECEIVED 2 Air conditioners & they are totally useless, if you want cooling put ice cubes in the machine AFTER YOU PLUG IT IN but YOU NEED A SPECIAL PLUG TO CHARGE??? I FILED A COMPALINT WITH PA PROTECTION fraud BUT HAVE HEARD !

This company is based out of Hong Kong so if you get screwed you will have no recourse to make them pay. DO NOT BUY!It is a hoax.

I was charged for this portable air conditioner but haven’t yet received it. I ordered it 3 weeks ago & haven’t heard from them since my order & payment.

This product is NOT as advertised. It has NO cooling properties apart from being an electric fan. It does not cool the air. It has no cooling plate or any other feature that provides air refrigeration of any kind.

The instructions say to soak the filter to enhance the cooling properties. I even soaked it in ice water to no avail. It does have a chamber that can be filled with water, supposedly to humidify the air. Even the humidifying properties are unremarkable.

On a hot day, the fan blew hot air.

Both the customer service--or should I say the lack of it--and the product were a huge disappointment and a waste of money.

It took several months for a delivery that was supposed to take 2 weeks. With current USPS issues, that is forgivable. One thing was as advertised, however. It has pretty colored lights that cycle through the colors of the rainbow.

Order placed 1/2 months ago! Nothing delivered yet.

I purchased 7/22/2020 and it is 9/9/2020 and have not received. I have contacted numerous times.

It's been 4 month I am Still waiting

I purchased two units and waited two months for delivery, I received them a couple of days ago. They do not have a battery in them and only run from a USB port for their power (ie computer and another USB device. If you are not using it next to your computer then, you have to purchase an AC power to USB device converter device. I purchased one from Amazon, so I had to wait to test the Blaux. Got the USB device today and tested the Blaux. It sI nowhere near what they promote. It will cool a closet (maybe)but, not a larger room (which is why I purchased two. I got more cooling from the fan in the room than both Blaux units running at the same time combined. Save your money, don't buy this item or you will be very disappointed as I am with these devices.

kept my money never sent the product

Waited for two months to receive desktop unit. It does not cool a room and a waste of time and money. The ice tray melts quickly and is not very efficient. I would not recommend purchasing.

9hI ordered back in June and was patient until not a few days ago I received them. If it sounds too good to be true, well it was they DON'T WORK!! They list giving a FULL REFUND!..When I contacted their " Customer Service (haha) I was told they would give me 20% refund and would send me an e-mail.

WHAT A RIP-OFF DON'T BUY DOESN'T WORK

iT'S HARD TO BE respectful WHEN YOU'RE NOT RESPECTED THANK YOU!

After ordering in the beginning of summer, I received a confirmation email but no shipping information. My credit card was charged very soon after that with an email that unit was being shipped. After that, no further information. After waiting two months, I emailed them saying that I will have to dispute the credit card charge if they don't issue a refund. I used "reply" to the original order confirmation so that all my order info would be included with that email. To buy time, they replied saying they need my info! I didn't get around to replying right away. Within a few days, the item was shipped to me. I tested it and it's junk. The ice trays are tiny and thin, and there's so much surface area that the ice melted in less than 5 minutes and barely any cool air was emitted. This is not designed in a way that it's useful in a warm room.... and if the room isn't warm, then you don't need it! Now I'm going to have to find out how to return it - probably at my own expense since this is obviously not a reputable company - and hope to get a refund. I'm not optimistic.