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Is Neobosen a Scam? Review of the Online Store

Is Neobosen a Scam? Review of the Online Store

Neobosen located at neobosen.com is a fake online store claiming to sell Bandanas and facemasks. Online shoppers run the risk of receiving counterfeit goods or nothing at all from the same store. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded.

About Neobosen Online Store

Neobosen at neobosen.com

Email: support@neobosen.com

Neobosen

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Comments, Questions, Answers, or Reviews
Comments (Total: 16)

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  • January 27, 2021 at 6:21 AM by an anonymous user from: Civic Center, New York, New York, United States

    Neobosen = terrible company, terrible product.

    I bought two of their masks with valves. The valves stuck open on both masks! I originally asked to discount which clearly shows the third item ordered gets 30% discount: not it doesn't, when I complained they said that the discount only applies to the lowest priced item: no it doesn't, they advertise incorrectly. This is a bate and switch scam.

    When the masks came, anyone with a modicum of sense could see they are nothing short of dangerous at best, and deadly at worst. The exhale valve stuck open on both masks that I bought.

    Do not buy from this company. SCAM/FRAUD.

  • October 10, 2020 at 9:59 AM by an anonymous user from: New York, United States

    I ordered a few products on September 22. It is now October 10th and still waiting. Not only for the products but for a response to my email asking the status of the order! I will give it a couple of more weeks because I know the stuff is coming out of country. However a response from them would be nice! I will keep posted.

  • September 1, 2020 at 12:49 PM by an anonymous user from: ‘Aiea, Hawaii, United States

    After reading that it might be a scam, I called my credit card company to stop payment; but couldn't until it posted. I later decided to see if/what would arrive. It took about 2.5 weeks, but everything I ordered did arrive. I am actually quite pleased with their quality. Double-sewn edges, adjustable ear loops, inner pouch for removable filter (they supplied two). It fits my face quite well and is comfortable to wear. For me, I am pleased with my order. Neobosen may just be a small company new to the Int'l marketplace.

    • October 7, 2020 at 7:58 AM by an anonymous user from: Baton Rouge, Louisiana, United States

      You are possibly the only person who actually got the product that they ordered.

  • August 13, 2020 at 6:10 AM by an anonymous user from: Sydney, New South Wales, Australia

    Everytime I contact them through live chat it's all good, until they send me to a shipping company website (all in Chinese) which reports no record of the tracking number. When you're checking this URL, they cut off the zendesk live chat and disable the live chat for your IP address. You can't bring up live chat again. I did this through a couple of browsers and then tried on my phone - I got through again and went through the "just checking it will take some seconds", they give me the link then again terminate the chat and disable the ability to reconnect. Definitely dodgy. Avoid.

  • August 8, 2020 at 11:42 AM by an anonymous user from: Cincinnati, Ohio, United States

    I am afraid to continue my checkout with neobosen.com, because at the very end they say they are going to keep your card on file until they might need it again. There is no way to say, no to that. Basically, if you want their product, but have to leave your card information with them. Even though I really wanted the product they advertised, I just don't trust that.

  • August 5, 2020 at 5:20 PM by an anonymous user from: Vero Beach, Florida, United States

    SCAM - filed a complaint and requested refund from my credit card company

  • August 5, 2020 at 12:09 PM by an anonymous user from: Pine Bluff, Arkansas, United States

    I place an order 2 week ago they sent me an e-mail said that my order has been shipped have not see it yet. This is a fraud please people do not order from them I will report it to police

    • August 11, 2020 at 5:05 PM by an anonymous user from: Kew, Victoria, Australia

      This is not a fraud company. I have just received my masks that I ordered 2 weeks ago

  • August 3, 2020 at 8:27 AM by an anonymous user from: Darien, Connecticut, United States

    It is a fraude company ..

  • July 31, 2020 at 11:24 AM by an anonymous user from: Decatur, Georgia, United States

    Please do not order from this company. I placed an order on 07/07/20 and was notified on 07/21/20 it had been shipped. I am still waiting for my order, you can not each anyone by phone. I stayed on the Live chat line for over an hour without any contact. I am going to notify my bank so I can possibly get a refund, It is not worth the trouble.

  • July 24, 2020 at 9:47 AM by an anonymous user from: Kansas City, Missouri, United States

    I've also been scammed they sent email saying my purchase had been shipped on 16th of July 2020 today is 25th no pkg. In sight stupid Ibwas waiting on REFUND from bank

    • July 26, 2020 at 4:21 AM by an anonymous user from: Melbourne, Victoria, Australia

      HI did you pay? If you had of paid by PayPal you can get your money back thru them. Mind you, you have only given them 9 days to ship your stuff, that’s not very long. I would give a month before I started complaining especially at the moment

      • August 6, 2020 at 5:33 AM by an anonymous user from: Vero Beach, Florida, United States

        They won't ship it. They don't even have an active website to contact.

  • July 22, 2020 at 11:25 AM by an anonymous user from: Oxnard, California, United States

    I was scammed. They don’t even have a physical address or phone number to complain to. Not even an email address. I was so stupid to fall for this.

  • July 21, 2020 at 7:55 PM by an anonymous user from: United States

    I figured that Neobossen Mask is a scam because nowhere is there a description of the masks, material etc. When I clicked on their 'contact' sign, I got sent to Facebook page that was o;d and had nothing related to these scammers.

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Is Neobosen a Scam? Review of the Online Store