Windows Support Center LLC Email Scam

Recipients of the fake Windows Support Center LLC email below are asked not to call the fake telephone number (877-500-4111) in it. The fake email is being sent by online scammers who are attempting to trick their potential victims into paying for a fake subscription.

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Windows Support Center LLC Email Scam

The Windows Support Center LLC Email Scam

WINDOWS SUPPORT CENTER LLC HEAD OFFICE REDMOND, WA 26399 UNITED STATES OF AMERICA

Date: 07/01/2020

Dear Customer,

This is an AUTO RENEWAL email alert from the WINDOWS SUPPORT CENTER that your subscription for the FIREWALL SECURITY of your Computer is going to get EXPIRED within 24 hours and $449 will be CHARGED and will be automatically deducted from the bank account.

You do not need to reply to this email and your subscription will be auto-renewed for another 5 years and $449 will be automatically debited from the bank account in file.

If you wish to discontinue and cancel then call our Billing Department by calling TOLL FREE 877-500-4111 and speak with our cancellation officer and they will guide you to through the cancellation process.

Please Do Not Reply to this Email. This Mailbox Is Not Monitored And You will Not Receive A Response. For further assistance Call TOLL FREE 877-500-4111

Regards,

Maggie Marie

Billing Department

Windows Support Center LLC

Toll Free - 877-500-4111

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Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Comments, Questions, Answers, or Reviews

Comments (Total: 52)

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April 17, 2021 at 12:31 AM by
Windows Support Center LLC Email Scam
an anonymous user from: Downtown Redmond, Redmond, Washington, United States

I got the email today. I didn't call. Do we just ignore it? I have multiple banks. Do I just delete it? Can it be reported somewhere?

Delete

April 12, 2021 at 11:49 AM by
Windows Support Center LLC Email Scam
an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

I got the same letter asking for 470. They did not even add a $ sign and had an Indian attitude. When they asked to share my screen, I hung up the phone called my bank and reported the incident. Nothing but a scam!

Delete

April 7, 2021 at 9:23 AM by
Windows Support Center LLC Email Scam
an anonymous user from: McCulloch, Brady, Texas, United States

Got this email 04/06/2021 w/ different phone # 844-303-5351. Wrong zip code listed in their Sacramento Ca address- signed Jack Spencer, Mgr Billing Dept, Windows Support Center. Did not call or respond.

Delete

March 31, 2021 at 12:11 PM by
Windows Support Center LLC Email Scam
an anonymous user from: Southwyck, Toledo, Ohio, United States

got this email today.. interesting a windows company would have just a random looking gmail account

Delete

March 30, 2021 at 5:07 PM by
Windows Support Center LLC Email Scam
an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

I received this email today, I called the number and said I did not have this and felt this was a scam. she said if I didnt renew they would charge my bank account 149.00 for cancelling. I am so upset. cant reach my bank to alert them tonite. how do they get the email information to do this to people? the ph listed on my email was 844-234-3658.

Delete

March 24, 2021 at 12:41 PM by
Windows Support Center LLC Email Scam
an anonymous user from: Arapahoe, Greenwood Village, Colorado, United States

March 24, 2021, also got this e mail in Columbia sc thanks for the article

Delete

January 22, 2021 at 11:50 AM by
Windows Support Center LLC Email Scam
an anonymous user from: Normandy Isles, Miami Beach, Florida, United States

They are still making scamming attempts. Recieved an email today.

Delete

January 11, 2021 at 11:07 AM by
Windows Support Center LLC Email Scam
an anonymous user from: Downtown Redmond, Redmond, Washington, United States

The phone number and sender name are different as well on mine.

Delete

October 30, 2020 at 10:00 AM by
Windows Support Center LLC Email Scam
an anonymous user from: Needham, United States

I got this email today, with $470 as the amount cited. Not taking any action other than making this comment here.

Delete

October 10, 2020 at 2:01 PM by
Windows Support Center LLC Email Scam
an anonymous user from: Willingboro, New Jersey, United States

Please help received attached e mail from Windows Security Center claiming they will withdraw monies from my account. Called number to state I never gave my personal information nor ordered whatever this is...person extremely rude and told me I ordered this two years ago... I dont own a computer! I stated to him, if monies taken without authorization I will take legal action against them. of course he hung up...I called back and asked to speak with his manager or to Veronica Jones neither available and Veronica Jones wasin billing.

How can one stop these fraudulent emails. I have already been a victim a scam previously and DO NOT want this happening again.

Thank you for your time,

Delete

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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • Identitytheft.gov: If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at www.identitytheft.gov. This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

Windows Support Center LLC Email Scam