Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
Apple users have been warned not to answer telephone calls from Apple unless they have specifically requested one using the official Apple online support page. This is because there is a new voice phishing scam that is going after Apple users in a clever new way by making calls seem like they are coming directly from Apple Support. The aim of the scammer is to get their potential victims' Apple iCloud accounts.
The scammers call their potential victims and spoof their telephone numbers to make it appear on the potential victims CallerID as "Apple Inc." This type of telephone number spoofing makes the scam more convincing, which is why you cannot safely rely on your callerID anymore. The scammers then falsely claim they are from Apple Support and reporting that the potential victims' iCloud accounts have been breached. The caller then proceeds to say they’ll need the person’s Apple ID and password in order to secure their accounts. But, if the potential victims give the scammers or cybercriminals their account credential (username and password), the scammers will use it to gain unauthorized access to their account and use them fraudulenlty.
Apple users who have or think they have been victims of this scam are asked to change their password and contact Apple Support directly for help.
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209 area calls ever 5 miniutes using different name and say to call back on 3152328257 monteca calif, 20 calls within past hour have nomoromo still get through how can I make them stop. Frontier phone said cant stop this area caller.
Had a call tonight, allegedly from switzerland with an Apple share offer.I figured they were a scam straight away.
If you’re getting these calls, I highly recommend a RoboKiller subscription.
After receiving the below automated message, I spoke with a man claiming to be James Lee with apple support badge number CVE 2019/8570. He claimed multiple hackers were accessing our account around the world. He wanted to know if I had access to my phone and computer so I could log into the Apple Secure Server. If I did, James Lee claimed he could stop the hackers. I hung up on him.This is the automated message we received:"Dear Customer,This is Olivia from Apple Support. We have found some suspicious activities in your iCloud account.Your iCloud account has been breached. Before using any Apple Device, please contact Apple Support advisor.Press 1 to connect with an apple support advisor.Press 2 to listen to this message again.Or if you wish to contact us later, please call us on our toll free number 315-232-8257.Thank You"The calls all occurred on 5 Sept at the following times and New York phone numbers:7:31 pm 408-958-43607:24 pm 408-958-37697:12 pm 408-958-33027:04 pm 408-958-55486:59 pm 408-958-66236:53 pm 408-958-55766:45 pm 408-958-04486:37 pm 408-958-35756:30 pm 408-958-34466:27 pm 408-958-46916:24 pm 408-958-46916:16 pm 408-958-19556:05 pm 408-958-25935:55 pm 408-958-25555:47 pm 408-958-68115:38 pm 408-958-26895:30 pm 408-958-43945:22 pm 408-958-64715:07 pm 408-958-20025:00 pm 408-958-21154:53 pm 408-958-8075
A call from 800-465-2325Says my cloud account was breached from Texas and CaliforniaI thought it was legit but was still hesitant to go forwardHe told me what I needed to doIHe said I needed to have access to both myiPhone and computerThat is when I knew it was a scam for some reasonI told him I had my phone but not my computerHe got angry and said, if you need any help call us back.
23 calls in the last 2 days. All from (408)765-xxxx numbers. Answered once and got a man with an Indian accent. When challenged to identify himself he hung up.
I was called 8 times yesterday. When speaking to representative she told me my phone had been compromised by someone either in Germany or Russia she had a heavy oriental accent. I hung up. Today I so far have received 6 calls Today and it’s not even noon yet. One man who answered had a heavy accent from India. I hung up. Most of the telephone numbers are from New York California and Oregon.
Caller ID said it was from Pay Phone. 760-324-9020. apple Breech. Press 1 etc.
8 calls in the last 2 days. All from 202 area code. Wanting me to type in "FASTSUPPORT.GOTOASSISTCOM" Questioned them for a while till they hung up.
I have received 15 calls with voicemails in less than an hour regarding a compromised Apple account. I’ve blocked the number but they keep finding away around it... sorry make that 16! So annoying! This scam seems to be coming from Cocoa Beach, Florida.
