Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Apple users have been warned not to answer telephone calls from Apple unless they have specifically requested one using the official Apple online support page. This is because there is a new voice phishing scam that is going after Apple users in a clever new way by making calls seem like they are coming directly from Apple Support. The aim of the scammer is to get their potential victims' Apple iCloud accounts.
The scammers call their potential victims and spoof their telephone numbers to make it appear on the potential victims CallerID as "Apple Inc." This type of telephone number spoofing makes the scam more convincing, which is why you cannot safely rely on your callerID anymore. The scammers then falsely claim they are from Apple Support and reporting that the potential victims' iCloud accounts have been breached. The caller then proceeds to say they’ll need the person’s Apple ID and password in order to secure their accounts. But, if the potential victims give the scammers or cybercriminals their account credential (username and password), the scammers will use it to gain unauthorized access to their account and use them fraudulenlty.
Apple users who have or think they have been victims of this scam are asked to change their password and contact Apple Support directly for help.
Check the comment section below for answers or additional information. Share what you know, or ask a question about this article by leaving a comment below.
Online Threat Alerts (OTA) is not affiliated with or endorsed by any trademark owner mentioned in this article. Some of the information in samples in this article may have been impersonated or spoofed.
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209 area calls ever 5 miniutes using different name and say to call back on 3152328257 monteca calif, 20 calls within past hour have nomoromo still get through how can I make them stop. Frontier phone said cant stop this area caller.
Had a call tonight, allegedly from switzerland with an Apple share offer.I figured they were a scam straight away.
If you’re getting these calls, I highly recommend a RoboKiller subscription.
After receiving the below automated message, I spoke with a man claiming to be James Lee with apple support badge number CVE 2019/8570. He claimed multiple hackers were accessing our account around the world. He wanted to know if I had access to my phone and computer so I could log into the Apple Secure Server. If I did, James Lee claimed he could stop the hackers. I hung up on him.This is the automated message we received:"Dear Customer,This is Olivia from Apple Support. We have found some suspicious activities in your iCloud account.Your iCloud account has been breached. Before using any Apple Device, please contact Apple Support advisor.Press 1 to connect with an apple support advisor.Press 2 to listen to this message again.Or if you wish to contact us later, please call us on our toll free number 315-232-8257.Thank You"The calls all occurred on 5 Sept at the following times and New York phone numbers:7:31 pm 408-958-43607:24 pm 408-958-37697:12 pm 408-958-33027:04 pm 408-958-55486:59 pm 408-958-66236:53 pm 408-958-55766:45 pm 408-958-04486:37 pm 408-958-35756:30 pm 408-958-34466:27 pm 408-958-46916:24 pm 408-958-46916:16 pm 408-958-19556:05 pm 408-958-25935:55 pm 408-958-25555:47 pm 408-958-68115:38 pm 408-958-26895:30 pm 408-958-43945:22 pm 408-958-64715:07 pm 408-958-20025:00 pm 408-958-21154:53 pm 408-958-8075
A call from 800-465-2325Says my cloud account was breached from Texas and CaliforniaI thought it was legit but was still hesitant to go forwardHe told me what I needed to doIHe said I needed to have access to both myiPhone and computerThat is when I knew it was a scam for some reasonI told him I had my phone but not my computerHe got angry and said, if you need any help call us back.
23 calls in the last 2 days. All from (408)765-xxxx numbers. Answered once and got a man with an Indian accent. When challenged to identify himself he hung up.
I was called 8 times yesterday. When speaking to representative she told me my phone had been compromised by someone either in Germany or Russia she had a heavy oriental accent. I hung up. Today I so far have received 6 calls Today and it’s not even noon yet. One man who answered had a heavy accent from India. I hung up. Most of the telephone numbers are from New York California and Oregon.
Caller ID said it was from Pay Phone. 760-324-9020. apple Breech. Press 1 etc.
8 calls in the last 2 days. All from 202 area code. Wanting me to type in "FASTSUPPORT.GOTOASSISTCOM" Questioned them for a while till they hung up.
I have received 15 calls with voicemails in less than an hour regarding a compromised Apple account. I’ve blocked the number but they keep finding away around it.... sorry make that 16! So annoying!! This scam seems to be coming from Cocoa Beach, Florida.
14 calls already today from Apple Cloud Account (caller ID says SJ University)Olivia is the name used by the female, spoke a guy named JUSTIN. Told him to remove me from Calling list, he said NO PROBLEM. Got a call a half an hour later, same company, spoke to Jesus, he said it will cost me 500 dollars to have my number removed !!!!!!!
Me too! Getting tons of calls! Numerous calls and leaving messages. I've asked 3 times to be removed and they hang up. How to we get rid of this?
Getting MULTIPLE calls a day back to back from different numbers. Some from Georgia, some from Virginia on caller ID. 678-565-1502 678-564-7793 757-854-8701 are a few of thenumbers. Other than blocking the number, I don't know what else to do!
We've received over a dozen calls in two days, and have blocked 7 numbers in the (509) 743 exchange. The recorded message identifies itself as Olivia, and leaves a (315) number (possibly the one listed by the Dallas user above).This seems like a prank or harassment: how do you get cooperation (even unwitting) fromsomeone you've called repeatedly for hours? Anybody got a clue on this one? --Thanks.
I have received eleven phone calls from apple cloud stating that my account has been compromised.
This number has continued to call me over and over. I think it's been about 20 calls. I continue to block and they find a way to call again and again.
The calls keep coming.Asking re: apple cloud.PHONE NO: 315 232 8527PLEASE MAKE IT STOP.
So far I have received 12 calls in the past 2 hours telling me my Apple icloud account has been breached. The phone numbers are different but all have a 714 area code with an 862 prefix. I do not have an Apple icloud account for anyone to breach!
I have been called 8x in 1 hour - just even as I type this!!!!!!!! All from different numbers, all get blocked. This is probably the worst spam I have ever dealt with. All calls start with a 628 prefix & they leave a voicemail about contacting Apple support advisor. I don't own any apple products.
how do I get them to stop calling me
I am receiving apple icloud phone calls saying my account had been hacked. the calls are coming from florida, unknown caller and a name "Olivia"Just want to let you know the scam is up and running still!
Dear sirs:We had a call from "Apple" to try to get us to buy gift cards. The email below is what they sent to us. The scheme was our iCloud account was hacked by 72 hackers. I talked to them too long. The phone number used was 877-204-3930.We have changed our Apple ID passwords and the passwords on our computers.Kim---------- Forwarded message ---------From: Apple Support Date: Sun, Jul 26, 2020 at 2:38 PMSubject: Thanks for contacting us Thanks for contacting us.Hi Kim, Thanks for contacting Apple Support. If you need more help later, you can open the case id below or start a new support request online.Case ID: 100734051871 Sincerely,Apple Support
My mother in law got scammed. They called her and said she been hacked by 72 people and requested her to buy gift card . She lost $1,500.00People be careful out there .