Geek Squad Subscription Renewed Scam

Geek Squad Subscription Renewed Scam

The "Geek Squad Subscription Renewed" email below is a scam. The fake email is being sent by online scammers who are attempting to trick their potential victims into calling the fake Geek Squad helpline numbers (931) 740-0377 or (931) 288-4341. Therefore, recipients are asked not to call the fake telephone numbers. The legit Geek Squad telephone number is 1-800-433-5778.

The "Geek Squad Subscription Renewed" Scam

From: Geek Squad <>

Date: Tue, Aug 4, 2020 at 9:43 AM

Subject: Your subscription renewed, customer ID AS15407


This email is to inform you that we have renewed your Computer Software security for the upcoming 2 year and we are going to charge you $249.99 and within 24 hours you will see a charge from GEEK SQUAD.

We would like to inform you that this month we have served 1 million customers and you are one of them. I hope you are enjoying our services.

This service is auto-renewal as you have selected the auto-renewal option during sign up.

In any circumstances if you want to cancel the subscription, then please call Helpline number: (931) 740-0377 or (931) 288-4341.

Office Timing: Monday to Saturday 10 Am EST to 5 Pm EST

Note- To cancel this subscription you need to be in front of your computer.

Cancellation should be done within the 48 hours upon receiving this email.

Thank You


Customer Relationship Manager

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Comments (Total: 30)

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  • June 16, 2022 at 8:46 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    I got the following today!

    "Thank You for choosing Geek services.

    This mail is to inform you that your Subscription has been renewed. The plan was confirmed at your end.

    Please check below to review your Renewal Charge.


    Invoice No. : G6081202I

    Invoice Date: 16 JUN 2022

    Service: Geek-Squad Protection - Auto Renewal 3 Years

    Total Amount: 239.99 USD

    Method: Online

    To upgrade/cancel your subscription, please contact our customer service given below.

    Support 1(866) 466-0047



  • September 30, 2021 at 7:48 PM by an anonymous user from: Anniston, Alabama, United States

    I got this today, 9/30/21:

    "Dear Customer,

    Confirmation ID: GP59404

    Thank you for completing 1 year subscription with Geek-Squad.

    We will charge your card for renewal of your subscription plan for the amount of $449.

    charges will reflect on your account statement within the next 72 hours.

    If you want to Cancel your Subscription and claim your refund.

    Kindly call Geek-Squad Customer Care: 1866-342-0004

    Thank you


  • June 26, 2021 at 12:45 AM by info

    Here is another scam:

    "Sent: Friday, June 25, 2021 12:21 PM

    Subject: Thanks For.@@#$%

    Dear Customer,

    Thank you for Choosing Geek Squad Protection From us .

    Today the Service Will Renewed Automatically with  $399.51 on the same account provided to us.

    Customer Support :-  1 (833) 385-1149

    Product Details Below : -

    Order ID: GKS14234                                                             Date: 24-05-2021

    Description                                                                                                      Amount

    Geek Squad Advanced Protection                               $399.51

    Total                                                                                                                  $399.51

    Note :- Charges will appear on your statement after 8 hours once debited.

    If you have any query about this invoice or if you want to cancel the subscription.

    You can  reach out to our Customer Support Team   1 (833) 385-1149.

    You may review your invoice history at any time by logging in to your client portal.


    Account Team

    Geek Squad LLC

    7550 N Blackstone Ave, Fresno,

    CA 93720, United States

    Contact No. 1 (833) 385-1149."

  • June 23, 2021 at 4:05 PM by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

    got a Email saying I was going to be g\charged 249.00 on my

    account said it was Greek Squid

  • June 21, 2021 at 11:26 PM by an anonymous user from: Downtown, Vancouver, British Columbia, Canada

    June 21, 2021

    Received renewal of my "plan" being charged today with very limited time to agree or cancel. It was from something called "HOPE" but was similar to the Geek Squad examples above. I double deleted and will check my bank accounts daily.

  • June 10, 2021 at 7:53 AM by an anonymous user from: Nassau, Bethpage, New York, United States

    This is the one I received in my WORK email. I never had support plus from the small purchases I've made from Best Buy. I'd NEVER use my work email,

    Dear Customer,

    This is a confirmation email for your auto-renewal of Support Plus (3yr plan) with us.

    We have processed your account with $599.00.

    Find below your order details:

    Order Number: 81115818

    Product Name: Support Plus (3yr plan)

    Total Amount: $599.00

    Transaction Date: June 10, 2021

    Download Payment Confirmation

    To upgrade/cancel your purchase, please contact us.


    Christiana Johnson

    Sales Manager

  • March 18, 2021 at 4:30 PM by info

    Another scam:

    "From: Geek Squad <>

    Sent: Thursday, March 18, 2021 10:28 AM

    Subject: We have charged you $199.99.

    Dear Customer,

    Your Personal Subscription with Geek Squad Will Expire Today. The Subscription Will Be Auto Renewed. Hope You Are Happy With The Services.

    Customer Support- 1 (734) 412-4425

    Order GK 09694-555-867


    Account Type:- Personal Home Subscription

    Product :- Geek Squad PC Support

    Quantity :- 1

    Tenure :- 1 Years

    Payment Mode:- Auto Debit

    Renewal Amount - $ 199.99

    This Email Confirms That You've Renewed Your 1 Year Subscription To Geek Squad For $ 199.99 On March 18 2021.

    This Subscription Will Auto Renew Every 1 Years Unless You Turn It Off, No Later Than 48 hours Of Before the end of Subscription Period


    To Cancel the Subscription, You Can reach Us at 1 (734) 412-4425


    Geek Squad Team

    Geek Squad PC Support LLC

    9090 Destiny USA Dr, Syracuse, NY 13204, United States

    This Email is being Sent by Geek Squad as You Have Subscribed to Our Services"

    • March 19, 2021 at 8:31 AM by an anonymous user from: Pueblo Nuevo, Panama City, Panamá, Panama

      This morning I received the same scam. However I am in Panama and we have no Best Buy or Geek Squad. Furthermore I do not have banking for them to charge. So suggested they take their scam to rich Americans. Not my coungry where average income is $550 a month where we have no money available for such things.

  • February 25, 2021 at 11:42 AM by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

    "From: g-e-e-k-s-s Billing Team

    Sent: Thursday 2-25-202 8:51 am

    Subject: Invoice


    Thanks for your order. We have received your payment of $499.95.Thanks for renewing your subscription.

    If you have any queries or wish to cancel the subscription, call us at 1 619-678-0671


    Billing Team



    BEWARE- I received the email above, similar to others that have been reported here- I did not open the attachment and did not reply to the email- I called from a LAND line- I spoke with Elisha, she seemed very nervous .

    I asked what was I being charged for, what account did they receive payment from, what was the service and what does the services they are charging me for on the invoice show?

    I told her I would not open the attachment asI have never asked for their services and it seemed fraudulent. She seemed very nervous- I pressed her a number of times for what was listed on the invoice and the services that I had never signed up for as I had never spoken with them or contracted with them for anything...she told me that I had to "cancel" the the service or I would be charged, for "security services on my drive" or I would be charged for it, and to cancel it I had to fill out their information form to cancel it.

    Completely fraudulent obviously, I pressed her for her business address and her company's website address and she of course hung up

  • January 14, 2021 at 2:04 PM by info

    "From: g-e-e-k-s-s Billing Team

    Sent: Wednesday, January 13, 2021 9:27 AM

    Subject: Invoice


    Thanks for your order. We have received your payment of $499.95.Thanks for renewing your subscription.

    If you have any queries or wish to cancel the subscription, call us on 1 914-281-1570 or 1 240-284-0696


    Billing Team


    Here is another scam.

  • December 23, 2020 at 7:35 AM by info

    "From: Geek Squad <>

    Sent: Tuesday, December 22, 2020 9:09 AM

    Subject: Good Morning : Subscription renewal Charges..

    Dear Customer,

    Thank you for choosing Geek squad, we are reaching out to remind you that your Geek squad Annual Maintenance Service is expiring on December 22, 2020.

    We would thank you for the completion of the 12-month maintenance plan.

    We will auto-renew your plan and charge $ 299.99 against your account.

    We understand that you are busy hence could not get through to you when we tried to contact you.

    Geek squad

    Grand Total: $ 299.99

    Order ID: URTAG65334L

    Customer ID: TX147AFBT3T

    If you have any query or you would like to cancel this subscription, please contact our Customer Service at 1 (440) 723-3468.

    © 2020 US Geek squad

    Customer Service

    1 (440) 723-3468"

    Here is another scam.

  • November 2, 2020 at 1:36 PM by an anonymous user from: Santa Clara, California, United States

    I received a similar email. I am ignoring it and not responding to the phone numbers included.

  • October 13, 2020 at 10:18 AM by an anonymous user from: New York, United States

    Just received this. Geek Squad logo was wrong. Email address that sent it was I removed my email address which appears to be the only thing they had correct of mine.

    Thank you for shopping with Geek Squad. You ordered “Norton Advanced” Total Protection with VPN & ID Theft Protection Plan (1 Year) for 5 devices.

    Your account has been Pre-Authorized for the payment of $429.00, as per the E-Signature Contract signed by you at the time of registration.

    We have noticed that your order was placed outside United States. If this wasn’t you kindly inform us by calling our toll-free @ 1 (866) 773-5176 to cancel the services within 24 hours.

    For set up and installation kindly call our toll-free @ 1 (866) 773-5176

    Your Order Details: -

    Order ID # 774-7822-43172

    Arriving: - Oct 14, 2020

    Shipped From: -118, Walls Ave, Wilmington, Delaware, 19805

    Next Due Date: - Oct 13, 2021

    You can login to your account to view using the details mentioned below: -

    Username: -

    Password: -

    Note: - Deduction of amount will appear on your account within 24 hours. If you have any question or wish to refund and cancel the renewal please call on our support number @ 1 (866) 773-5176.


    Geek Squad

  • October 5, 2020 at 11:26 AM by info

    "From: Charlotte Ferraro <>

    Subject: Renewal Subscription of $419

    Date: October 2, 2020 at 11:15:08 a.m. PDT

    Reply-To: Charlotte Ferraro <>



    Dear Valued Customer,

    Your System protection plan ends in 24 hours and is set to renew automatically, we hope you enjoyed the experience. To ensure your Network protection stays live and can take full advantage of these great features we will renew your subscription plan in next 24hours.

    However, if you wish to cancel or ask for reimbursement please reach our helpdesk now

    Contact - 1-877-728-7704












    Have questions about our services?

    Our support team can answer any question about our services, Upgrading plans, Cancellation, Reimbursement and others . If you need any assistance, contact us by calling our Help Center

    Contact - 1-877-728-7704

    © 2019 ASSURANT, INC.

    GEEK SQUAD, the GEEK SQUAD logo and design are trademarks of BBY Solutions, Inc. © 2019 BBY Solutions, Inc. All Rights Reserved. BEST BUY, the BEST BUY logo and the tag design are trademarks of BBY Solutions, Inc. © 2019 BBY Solutions, Inc. All Rights Reserved.

    Geek Squad Protection Plan..."

    Here is another scam.

  • September 25, 2020 at 8:12 AM by info

    "From: Reach@Geek_Squad <> on behalf of Reach@Geek_Squad <>

    Sent: Thursday, September 24, 2020 9:15 AM

    Subject: Thanks Richard | Two-Years Added To Your Services ID CREO4 📲


    ID CREO4


    Secure upto 15 Devices & get Continued protection which is Affordable and Easy to use

    Do Note, that your subscription will be ending on 24 September 2020 and has been Auto-Renewed for another Two-Years at Price of $ 482.75 .

    Order ID - CREO4

    If you have any queries or want to unsubscribe from the service, please call us at any of the following numbers below,

    800 301 8147

    877 465 2672

    800 218 5645

    hank you for choosing us as your service provider once again .We value all contributions & thank you for your loyalty."

    Another scam.

  • September 22, 2020 at 4:39 PM by an anonymous user from: Burbank, California, United States

    got an email about a renewal for over $400.00 - listed four numbers - when I called 833-425-7863 a heavy accented male said it was a credit card service




    address in email is 754 Raymond Road

    Madison, WI 53719

  • September 9, 2020 at 1:43 PM by info

    "From: Geek Squad []

    Sen: Monday, Sepember 07, 2020 10:31 AM

    Subject: Annual Invoice


    Dear Cusomer

    Thanks for compleing 12 monhs wih GEEK SQUAD. We have renewed your subscripion and have charged you USD 399.99 from your regisered accoun. You subscribed o our services on Sepember 7h 2019.

    We have successfully received USD 399.99, If you no longer wan o coninue, you have 48 hrs o claim your money back.

    Conac: 210-866-0777


    Geek Squad"

    Here is another scam.

  • September 6, 2020 at 10:23 AM by info

    "From: McDowel <>

    Date: 08/26/2020 11:14 AM

    Subject: Thank you for your purchase!

    PCWorld NL Logo

    Hi there,

    We thank you for completing one year with PCWorld NL. Thanks for always being such an awesome customer.

    This is to let you know that as per our verbal communication, your renewal order 1CBF-4B49-A0B5 for next 1 year is confirmed and will be completed soon. You have been charged for an amount of $411.00. We tried to call you multiple times but were unsuccessful.

    For any query and support on this order please call on 1 814 631 5005 [Local time 9AM to 7PM (Monday to Saturday)]

    Important : Due to developments related to COVID-19, some of our support centres are currently unavailable. Our teams are working to respond to all incoming requests as soon as possible. We apologise for any inconvenience and appreciate your patience.

    Order Confirmation #1CBF-4B49-A0B5

    Description Amount

    Product : GS Secure Services - Annual Payment

    Payment Method : Direct Debit

    Mode : Online Delivery

    Timeline : 1 year $411.00

    Invoice Total $411.00

    Deduction of amount appear on your account within 3 working days.

    IMPORTANT: The balance is automatically charged so you don't need to take any action.

    If you have any question or wish to cancel the order. Please contact us on 1 814 631 5005


    Here is another scam.

  • September 6, 2020 at 9:32 AM by info

    "From: Geak Squaad <>

    Date: Fri, Sep 4, 2020, 8:08 AM

    Subject: Re:Payment Status

    G.e.a.k S.q.u.a.d


    Congratulations! Your Yearly membership with G.e.a.k S.q.u.a.d is renewed. By Subscribing, You have authorized us to debit your account by $ 399.99 every year on September 4th.

    It will take 24-48 hrs for this charge to appear on your statement, it will show "G.e.a.k. S.q.u.a.d".

    You have 24 hrs to claim full reversal of the amount,

    H.e.l.p -.l.i.n.e:

    (833)-647- 1016



    G.e.a.k S.q.u.a.d"

    Here is another scam.

  • September 3, 2020 at 10:54 AM by an anonymous user from: Westfield, Massachusetts, United States

    Legitimate Geed Squad Phone Number is: 1-800-433-5778.

    Double check for your self. I obtained the number through Best directly.

  • September 3, 2020 at 10:46 AM by an anonymous user from: Westfield, Massachusetts, United States

    Another scam:

    "Good Morning

    Do Note, that your subscription will be Automatically Extended for the next Three-Years at an Amount of $ 474.60 on 03-September 2020 .

    Order ID | NXRQ4K 🗯

    Please call us at any of the following numbers below,If you have any queries or want to cancel from the service,

    1 (877) 465-2672

    1 (844) 444-4337

    1 (855) 357-5162

    An expert is available to help keep your device secured and help you with your billing queries.

    Thank you for picking us as your service provider once again .🗯"


  • September 1, 2020 at 8:13 AM by an anonymous user from: Salt Lake City, Utah, United States

    I wish that I had seen this posting prior to this past weekend. I was scammed this past weekend. I am a 73-year-old senior citizen living off my Social Security. They scammed me for $1500. Also used a remote program to access my computer. I found numerous programs they added to my computer and they had accessed my Bank account. They kept me on the phone for hours, talking and screaming at me and got me totally confused and unable to understand what they were doing to me. They called from numerous phone numbers. I am very upset Has anyone alerted the FBI or other law enforcement on this scam?

  • August 28, 2020 at 7:28 PM by info

    "From: .Geek .Squad <>

    Sent: Thursday, August 27, 2020, 2:59:27 PM EDT

    Subject: 12 months service activated

    Paid To


    $ 399.99

    Txn. ID : P27262930175373823861

    Txn. Status : Successful

    Order Summary


    Fire walliiii Cioimipiuitieir Pirioitieicitiiioin

    Ref. No. : 6529026353

    Message : This Payment will appear on your statement in next 48 hrs and will reflect as Geek Squad LLC


    If you have not made this transaction or notice any error please contact us at :

    1 (352) 541-3566

    1 (640) 300-1721


    Geek Squad Team"

    Here is another scam.

  • August 28, 2020 at 6:14 AM by an anonymous user from: United States

    I just received a scam email; I never had a contract with the Geek Squad, so it was easy to see it was fraudulent. All 4 numbers on this email are already out of service.

    877-442-9839; 888-384-4382; 866-825-3367; 844-877-9548

  • August 22, 2020 at 7:18 AM by an anonymous user from: Memphis, Tennessee, United States

    The # they have was 814-632-5005. I sent email I did not call.

  • August 18, 2020 at 4:38 PM by an anonymous user from: Rockaway, New Jersey, United States

    They are now doing it by phone 929-470-0845 calling multiple times a day

  • August 15, 2020 at 11:12 PM by info

    I received this email this morning and know that it is a scam. Please add this phone number to your list of scam calls regarding the Geek Squad.

    My contract with the Geek Squad expired sometime ago.

    Thank you

    -Original Message-

    From: Geek Squad <>

    Sent: Sat, Aug 15, 2020 9:11 am

    Subject: Here’s your confirmation for order number 1616758386!

    Geek Squad

    Thanks for your order

    Here’s your confirmation for order number 1616758386 review your Receipt and

    Get started using our products.

    Order Number: 1616758386




    price (USD)

    Geek Squad


    1 year


    Grand Total: $299.99

    For any queries regarding This order Wish to Refund or cancel the Renewal feel free to contact us on 1 (918)-289-2039 within 24 hr. We hope for a positive reply. Any amendments or additions or alterations to the order shall only be effective if the Purchaser confirms such in writing


    This is a computer generated invoice this email was sent from a notification-only address

    That cannot accept I email please don’t reply to this massage. We declare that this invoice

    shows the actual price of the goods as described above and that all particulars are true and

    Correct the goods sold are intended for user consumption and not for resale

    Thank you

    Geek squad Team

    Helpline number 1 (918)-289-2039

    1303, West Jefferson Boulevard, Suite 200

    Los Angeles, CA, USA 90094

  • August 14, 2020 at 7:49 PM by an anonymous user from: Levittown, Pennsylvania, United States

    more numbers to add to the list - just received 8/14/20:

    Thank you for picking us as your service provider once again. We thank you for your loyalty and value all contributions.

    Please note, that your subscription will be ending on 14th-Aug-2020 and has been Auto-Renewed for another 2 Years at Price of $ 493.99


    If you want to cancel the service or have any queries, please call us at any of the following numbers below,



  • August 10, 2020 at 7:29 PM by info

    "From: Tech Squad

    Sent: Monday, August 10, 2020 12:15 PM

    Subject: Sub:Payment Receipt

    .G.E.E.K . S.Q.U.A.D.


    Thanks for being a Valued Customer, You have completed 1 year of association with us. Your Computer Services was expiring today, So we have charged you $ 399.99 to your registered account, Your order is processed successfully and your Subscription is renewed with immediate effect. This Charges will show in your Statement as ''FIREWALL 365 Services''

    Order no: :U:S: -16392-5036

    Amount: $ 399.99 (Auto Debit)

    Your subscription will automatically renew for $399.99 every year until cancelled.

    To avoid being charged, you must cancel at least one day before each renewal date.

    Report Problem

    If you think This is an Authorized transaction, Please contact us with 2 working days to claim full refund. CONTACT US AT:

    .1. 2.1.3. 6.0 0. 2.9.1 2.2 . /

    1 213 600 29122


    G-E-E-K S-Q-U-A-D

    .G.E.E.K . S.Q.U.A.D. "

    Another scam.

  • August 6, 2020 at 5:08 PM by info

    "From:NoReply Geek*Squad

    Sent:Wednesday, August 05, 2020 11:15:37 AM

    Subject:Greetings teressa, Subscription Alert ⏲ Its ending soon


    Thanks You For Choosing Us

    Hello teressa bruhn

    Thank you for choosing us as your service provider once again .We appreciate your support and value all contributions.

    Please note, that your subscription will be ending on 5th Aug-2020 and has been Automatically Extended for another 2 Years at Price of $ 494.00

    The payment of $494 will be charged on your card which you provided while signing up for the contract.

    If you want to cancel our Service or have any queries, please call us at any of the following numbers below,

    1 (800) 878-4413

    1 (855) 762-3873

    1 (855) 368-7733

    1 (866) 490-2027"

    Here is another scam.

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Geek Squad Subscription Renewed Scam