Geek Squad Subscription Renewed Scam

The "Geek Squad Subscription Renewed" email below is a scam. The fake email is being sent by online scammers who are attempting to trick their potential victims into calling the fake Geek Squad helpline numbers (931) 740-0377 or (931) 288-4341. Therefore, recipients are asked not to call the fake telephone numbers. The legit Geek Squad telephone number is 1-800-433-5778.

Geek Squad Subscription Renewed Scam

The "Geek Squad Subscription Renewed" Scam

From: Geek Squad <>

Date: Tue, Aug 4, 2020 at 9:43 AM

Subject: Your subscription renewed, customer ID AS15407


This email is to inform you that we have renewed your Computer Software security for the upcoming 2 year and we are going to charge you $249.99 and within 24 hours you will see a charge from GEEK SQUAD.

We would like to inform you that this month we have served 1 million customers and you are one of them. I hope you are enjoying our services.

This service is auto-renewal as you have selected the auto-renewal option during sign up.

In any circumstances if you want to cancel the subscription, then please call Helpline number: (931) 740-0377 or (931) 288-4341.

Office Timing: Monday to Saturday 10 Am EST to 5 Pm EST

Note- To cancel this subscription you need to be in front of your computer.

Cancellation should be done within the 48 hours upon receiving this email.

Thank You


Customer Relationship Manager

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

Bookmark articleSave

Was this article helpful?


Comments, Questions, Answers, or Reviews

Comments (Total: 30)

To protect your privacy, please remove sensitive or identifiable information from your comments, questions, or reviews. We will use your IP address to display your approximate location to other users when you make a post. That location is not enough to find you.

Your post will be set as anonymous because you are not signed in. An anonymous post cannot be edited or deleted, therefore, review it carefully before posting. Sign-in.

June 16, 2022 at 8:46 PM by
Geek Squad Subscription Renewed Scam
an anonymous user from: Downtown Redmond, Redmond, Washington, United States

I got the following today!

"Thank You for choosing Geek services.

This mail is to inform you that your Subscription has been renewed. The plan was confirmed at your end.

Please check below to review your Renewal Charge.


Invoice No. : G6081202I

Invoice Date: 16 JUN 2022

Service: Geek-Squad Protection - Auto Renewal 3 Years

Total Amount: 239.99 USD

Method: Online

To upgrade/cancel your subscription, please contact our customer service given below.

Support 1(866) 466-0047




September 30, 2021 at 7:48 PM by
Geek Squad Subscription Renewed Scam
an anonymous user from: Anniston, Alabama, United States

I got this today, 9/30/21:

"Dear Customer,

Confirmation ID: GP59404

Thank you for completing 1 year subscription with Geek-Squad.

We will charge your card for renewal of your subscription plan for the amount of $449.

charges will reflect on your account statement within the next 72 hours.

If you want to Cancel your Subscription and claim your refund.

Kindly call Geek-Squad Customer Care: 1866-342-0004

Thank you



June 26, 2021 at 12:45 AM by
Geek Squad Subscription Renewed Scam

Here is another scam:

"Sent: Friday, June 25, 2021 12:21 PM

Subject: Thanks For.@@#$%

Dear Customer,

Thank you for Choosing Geek Squad Protection From us .

Today the Service Will Renewed Automatically with  $399.51 on the same account provided to us.

Customer Support :-  1 (833) 385-1149

Product Details Below : -

Order ID: GKS14234                                                             Date: 24-05-2021

Description                                                                                                      Amount

Geek Squad Advanced Protection                               $399.51

Total                                                                                                                  $399.51

Note :- Charges will appear on your statement after 8 hours once debited.

If you have any query about this invoice or if you want to cancel the subscription.

You can  reach out to our Customer Support Team   1 (833) 385-1149.

You may review your invoice history at any time by logging in to your client portal.


Account Team

Geek Squad LLC

7550 N Blackstone Ave, Fresno,

CA 93720, United States

Contact No. 1 (833) 385-1149."


June 23, 2021 at 4:05 PM by
Geek Squad Subscription Renewed Scam
an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

got a Email saying I was going to be g\charged 249.00 on my

account said it was Greek Squid


June 21, 2021 at 11:26 PM by
Geek Squad Subscription Renewed Scam
an anonymous user from: Downtown, Vancouver, British Columbia, Canada

June 21, 2021

Received renewal of my "plan" being charged today with very limited time to agree or cancel. It was from something called "HOPE" but was similar to the Geek Squad examples above. I double deleted and will check my bank accounts daily.


June 10, 2021 at 7:53 AM by
Geek Squad Subscription Renewed Scam
an anonymous user from: Nassau, Bethpage, New York, United States

This is the one I received in my WORK email. I never had support plus from the small purchases I've made from Best Buy. I'd NEVER use my work email,

Dear Customer,

This is a confirmation email for your auto-renewal of Support Plus (3yr plan) with us.

We have processed your account with $599.00.

Find below your order details:

Order Number: 81115818

Product Name: Support Plus (3yr plan)

Total Amount: $599.00

Transaction Date: June 10, 2021

Download Payment Confirmation

To upgrade/cancel your purchase, please contact us.


Christiana Johnson

Sales Manager


March 18, 2021 at 4:30 PM by
Geek Squad Subscription Renewed Scam

Another scam:

"From: Geek Squad <>

Sent: Thursday, March 18, 2021 10:28 AM

Subject: We have charged you $199.99.

Dear Customer,

Your Personal Subscription with Geek Squad Will Expire Today. The Subscription Will Be Auto Renewed. Hope You Are Happy With The Services.

Customer Support- 1 (734) 412-4425

Order GK 09694-555-867


Account Type:- Personal Home Subscription

Product :- Geek Squad PC Support

Quantity :- 1

Tenure :- 1 Years

Payment Mode:- Auto Debit

Renewal Amount - $ 199.99

This Email Confirms That You've Renewed Your 1 Year Subscription To Geek Squad For $ 199.99 On March 18 2021.

This Subscription Will Auto Renew Every 1 Years Unless You Turn It Off, No Later Than 48 hours Of Before the end of Subscription Period


To Cancel the Subscription, You Can reach Us at 1 (734) 412-4425


Geek Squad Team

Geek Squad PC Support LLC

9090 Destiny USA Dr, Syracuse, NY 13204, United States

This Email is being Sent by Geek Squad as You Have Subscribed to Our Services"


March 19, 2021 at 8:31 AM by
Geek Squad Subscription Renewed Scam
an anonymous user from: Pueblo Nuevo, Panama City, Panamá, Panama

This morning I received the same scam. However I am in Panama and we have no Best Buy or Geek Squad. Furthermore I do not have banking for them to charge. So suggested they take their scam to rich Americans. Not my coungry where average income is $550 a month where we have no money available for such things.


February 25, 2021 at 11:42 AM by
Geek Squad Subscription Renewed Scam
an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

"From: g-e-e-k-s-s Billing Team

Sent: Thursday 2-25-202 8:51 am

Subject: Invoice


Thanks for your order. We have received your payment of $499.95.Thanks for renewing your subscription.

If you have any queries or wish to cancel the subscription, call us at 1 619-678-0671


Billing Team



BEWARE- I received the email above, similar to others that have been reported here- I did not open the attachment and did not reply to the email- I called from a LAND line- I spoke with Elisha, she seemed very nervous .

I asked what was I being charged for, what account did they receive payment from, what was the service and what does the services they are charging me for on the invoice show?

I told her I would not open the attachment asI have never asked for their services and it seemed fraudulent. She seemed very nervous- I pressed her a number of times for what was listed on the invoice and the services that I had never signed up for as I had never spoken with them or contracted with them for anything...she told me that I had to "cancel" the the service or I would be charged, for "security services on my drive" or I would be charged for it, and to cancel it I had to fill out their information form to cancel it.

Completely fraudulent obviously, I pressed her for her business address and her company's website address and she of course hung up


January 14, 2021 at 2:04 PM by
Geek Squad Subscription Renewed Scam

"From: g-e-e-k-s-s Billing Team

Sent: Wednesday, January 13, 2021 9:27 AM

Subject: Invoice


Thanks for your order. We have received your payment of $499.95.Thanks for renewing your subscription.

If you have any queries or wish to cancel the subscription, call us on 1 914-281-1570 or 1 240-284-0696


Billing Team


Here is another scam.


Write Your Comment, Question, Answer, or Review


Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

Geek Squad Subscription Renewed Scam