Norton US LLC Subscription Renewal Notification Cancellation Scam

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Views: 599
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Updated: Dec. 1, 2020 2020-12-01T11:12:01
Posted: Sep. 9, 2020 2020-09-09T00:27:38
Online Threat Alerts (OTA)

Do not call the telephone number (810)-366-9432 because it is a fake. The fake Norton or technical support telephone is being used by scammers. The scammers send fake emails like the one below to potential victims asking them to call the fake telephone numbers. But, if potential victims call the telephone number, scammers will attempt to trick them into disclosing their account credentials, personal and financial information.

The Norton US LLC Subscription Renewal Notification Cancellation Scam

From: Service Norton <receiptnortoncenterforusa@gmail.com>

Date: 09/08/2020 7:37 AM

Subject: Subscription Renewal Notification

Dear Margaret Reed

This Mail is from "Norton Us LLC" and it is regarding your computer internet security protection. Your Service Plan has expired today and has been "Auto Renewed " For $300.00 for a period of 5 years.

You will see the DEBITED TRANSACTION in your account statement as a payment to "NORTON LLC"

It may take a few moments for this transaction to appear in your account.. For Further Inquiries and details contact us at- (810)-366-9432.

The INVOICE has been issued and your checking account/Debit card has been charged. You will see the Debit Transaction in your account statement as payment to NORTON LLC.

ORDER NO:- 98457321

INVOICE ID:- NOR452-CNY721

AMOUNT:- $300.00

If you have any Question or want a refund for this order. Please call on our Toll-Free Number (810)-366-9432, And

Click here For Cancellation

Thanks so much for joining our services!

Warm Regards

Justin Parker

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November 25, 2021 at 6:07 PM by an anonymous user from: Anne Arundel County, Crownsville, Maryland, United States
They are also using the number 810-207-1818 in this scam
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November 16, 2021 at 2:46 PM by an anonymous user from: Stony Creek Township, Fishersburg, Indiana, United States
Norton Lifelock Subscription Auto Renewal Scam
Thank you for your Auto-Renewal Order.
Your Account/Card has been Debited for $299.00 (charges may appear later)
Order Details
To find more information on your order and to manage your subscription please call us.
Order Number - NAS96320
Customer Id Number - 210315
3 years protection Supports - Microsoft® Windows®, Mac OS®
Payment Mode: Direct Auto-Debit
Amount Debit: $299.00 / Norton™ LifeLock360
Renewal Partners / Webroot® / Malwarebytes
Your Basic Security was included with your Internet Service has Expired.
Subscription may have been purchased through third party offering.
if you have multiple subscriptions you can manage it by calling us.
You are eligible to cancel your subscription for a Refund
by Calling our Billing Support at 1(810) 207-1818
If we Missed your call please leave a message with your name or your order number.
Our Support team will call you back with instructions to cancel your service.
Note: This is a system-generated email so replying to this email will not cancel your subscription.
For Cancellation or Refund Please call us at 1(810) 207-1818
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September 6, 2021 at 11:03 AM by an anonymous user from: Newark, New Jersey, United States
The Black Hats are still at it 1 year later:
Norton Security Home Premium Pack Renewal: $499.00
Invoice Number: #598-R56D-NT21
Order ID: AGQT991N2
Date of Renewal: 06/09/2021
Operator Ref No. 330951131
HelpDesk Number: 1 (810) 207-6958
Sent by: longprevatteli@gmail.com "The Billing Department"
Why haven't the White Hats at Norton taken them "offline".
Is this an attempt to demonstrate the "value" of Norton Lifelock Services?
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August 5, 2021 at 7:14 PM by an anonymous user from: Radnor Township, Villanova, Pennsylvania, United States
Just got one with that phone number, but a $299 Norton refund scam. Sending off to Kitboga to call them and waste their time hopefully.
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July 16, 2021 at 7:04 AM by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States
Yep I got it too...just delete as spam
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July 13, 2021 at 10:47 AM by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States
Got this today from "lifelockstores.com". Sounds like a similar scam.
Thank you for your Auto-Renewal Order.
Your Account/Card has been Debited for $299.00 (charges may appear later)
Your recurring subscription which has automatically renewed after the first term.
Your Basic Security was included with your Internet Service has Expired.
Subscription purchased online either third party offering. if you have multiple subscriptions you can manage it online.
You are eligible to cancel your subscription for a refund by Calling our Billing Support at 1(810)-584-5454
If we Missed your call please Record a message with your name and your Customer Id Number #210315
Our Support team will call you back with instructions to cancel your service.
Renewal Partners / Norton™ LifeLock360 / Webroot® / Malwarebytes
Order Details
To find more information on your order and to manage your subscription please call us.
Order Number: NLL26845
3 years protection Supports - Microsoft® Windows®, Mac OS®
Payment Mode: Direct Auto-Debit
Amount Debit: $299.00
Note: This is a system-generated email so replying to this email will not cancel your subscription.
For Cancellation or Refund Please call us at 1(810)-584-5454
Customer Service and Support
GeekS Tech Inc | Lifelock |
60 E Rio Salado | Tempa AZ |
©2021 All Rights reserved
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April 28, 2021 at 12:04 PM by info
Another scam:
"From: Order Confirmation <support@getsorder.com>
Date: 04/28/2021 8:11 AM
Subject: Your Invoice Number@55434678765433324688754
Norten Antivires Help
Invoice from
Norton.com
2nd Floor 63 Shore St.
North Wales, Pa 19454
Txn Number: 9918XXXXXXOSV
Company Number: 54879652
Your order
Order Number / Invoice: #13398461-9264024
Invoice date: April 28, 2021 Payment method: Online
Currency: USD
Dear Customer,
The Payment for your order has been received.
Your Order for Norton™ LifeLock Premium Support has been successfully renewed.
We would like to remind you that you have opted for the auto-renewal for the subscription.
The upgrade process will be completed in the next 24hrs.
We appreciate your business and are happy to safeguard your personal data, your family, and your computer for another year.
Product Billing period TAX Price (USD) TAX AMOUNT (USD) TOTAL AMOUNT (USD)
Norton™ LifeLock Premium Support April 27, 2021 - April 27, 2022 $0.00 $299.99 $99.99 $399.99
Grand Total 1 $0.00 $299.99 $99.99 $399.99
Tax included
Changed your mind?
Although we cannot make any changes to your order, you may cancel it. If you would like to cancel this order, please call our Customer Service Hot Line at 1(800)506 7216 within the next 24 hours. * If you have any questions or if you’re encountering problems, our support team at is happy to assist you. Alternatively, you can visit our Support Desk.
Finance Team"
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February 3, 2021 at 1:05 PM by an anonymous user from: Santa Clara, California, United States
My mom got one of these scam emails today. Thanks for posting.
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