It seems scammers are sending the Victoria Stone email scam below to thousands of potential victims. The email appears to have been sent from email address: victoriastone@respondsafe.com. The email claims the recipients' support case from exactly one year ago, was unanswered because of a system error. It then states the recipients should validate their email address by replying to it. But, all of the recipients of the Victoria Stone email scam said they have no idea what the email is about and never heard of or shop at Victoria Stone.
The Victoria Stone Email Scam
From: victoriastone@respondsafe.com
Dear ****
It has recently come to my attention that your support case from exactly one year ago (20.11.2020) has gone unanswered because of a system error. I immediately sent my superior Richard, an email and explained that you made a complaint at the service desk in the store but that the exact details were also lost. I can see here that there was something wrong with a purchased item, but you were not able to return or exchange said item. This is against store policy, so we have decided that we will compensate you with a voucher. The value is obviously quite high because the matter took so long to solve.
But you don't need to worry about that Joanna, it's our pleasure because we value you as a customer. What I need from you now is that you validate your email address [email address] by replying to this email. Your reply can simply be empty, as long we can see you replied to this message we can take care of the rest and make sure you get what's rightfully yours.
Kind regards,
Victoria Stone
If you have received the Victoria Stone email or have any information about it, please share by leaving a comment below.