Onbela Reviews - Is onbela.com a Scam Online Store

I ordered a pair of shoes that was reported delivered; however, I never received them. I tried looking for a contact number with no success and tried emailing my concern to have my email not delivered. I tried through PayPal to get a refund with only having my case declined. At least the company should have replaced my order as being lost or at the moat delivered to wrong address. I have advised family to not consider ordering from onbela.com. Unsatisfied customer. P/S I will in the future read reviews before any online ordering. Macclenny, Florida

I ordered a Peanuts ornament tree. It was horrible! I got an email from Lucy asking me to cancel claim with PayPal. Do not order anything fro this website.

I ordered a miniature full metal 8 cylinder car engine - boy was I surprised! The engine is nothing similar to the photo. Plus, the size of it - too small! This product is overly priced, DO NOT SHOP AT THIS ONLINE STORE, what a ripoff!

I ordered 2 Limited-Time 2021 Sale-Santa Musical Carousel and got 2 wind-up musical carousels, the boxes were beaten up they were good enough for my granddaughter but not what I ordered. First, they told me that that was what I ordered and when I sent them the picture of what I got versus the picture on my order confirmation I received this email from Lucy
lucy
Mon 12/6/2021 3:07 AM
Hi,
if you wanna return it back, it will take you a long time
And much money
so we suggest you keep it
kind regards
Do not I repeat do not order from this company, they are a fraud and may be using other Business names.

I will be the first to say, I ordered a Christmas present for my father-in-law and what I ordered wasn't what I received, so according to their return policy I had 15 days after receiving to return. I emailed the customer service and I received a reply from Lucy stating it would be too long and too expensive to return, I should keep it. So DO NOT order anything from them.

Here is what just happened 1 day after receiving my order:
Hi,
if you wanna return it back, it will take you long time
And much money
so we suggest you keep it
kind regards
On 2021/12/1 22:38:08, [email address]wrote:
How do I return my order? This is not how the picture portrayed what I was buying.

Thanks…Molly