Geek Squad Tech Support Auto Renewal Scam

21
21
4.1K
2

Feb 20, 2021 2021-02-20T08:54:47-05:00
Sep 22, 2022 2022-09-22T23:31:25-05:00

The "Geek Squad Tech Support Auto Renewal Scam" email below is a scam. The fake email is being sent by online scammers who are attempting to trick their potential victims into calling the fake Geek Squad helpline number 1-850-757-4551. Therefore, recipients are asked not to call the fake telephone numbers. The legit Geek Squad telephone number is 1-800-433-5778.

Advertisements - Continue reading below

The Geek Squad Tech Support Auto Renewal Scam

From: "Service Update" info@geek-services12.co
Sent: 2/19/2021 10:41:52 AM
Subject: Renewal Update: Your service plan with us renewed successfully. GKS192W56990000
Logo
Auto Renewal
Dear xxx
Thank you for choosing Geek Squad. We are reaching out to remind you that your Geek Squad Annual subscription is expired and Auto Renewed today.
We would thank you for the completation of 12-months maintenance plan.
We auto Renewed your plan and Charged $499.99 angainst your account.
We understand that you were busy hence could not get through to you when we tried to contact.
Invoice No. : GKS192W56990000
Total Amount: 499.99 USD
Invoice Date: 19 February 2021
Next Renew: 19 February 2022
To upgrade/cancel your subscription, please contact our customer service desk given below. (Working Monday-Saturday, 8AM – 8PM EST)
+1-850-757-4551
Lucy Balkus
IMPORTANT: Please do not reply to this message or mail address. For any issues, please reach our Customer Contact Centre
©GeekSquad Ltd. All Rights Reserved
Terms & Conditions

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below.

Write comment or view the ones below. +

Save

Was this article helpful?

Advertisements - Continue reading below

Comments, Answers, Reviews or Questions

To protect your privacy, please remove sensitive or identifiable information from your post. Your IP address will be used to display your estimated location.

Comments 21

May 4, 2022 at 2:36 PM by an anonymous user from: Ashburn, Virginia, United States

Received this today:
Dear Customer,

We have received your order.
We are much obliged to inform you that your order has been auto-renewed. We have charged you an amount of $349.99 for =Malwarebyte Premium Security .
You can call our customer service team for a refund- 1 (802) 538-0535.
-----------------
Notes:
1. Your account has been auto-debited and the charge will appear on your bank account in the next 24 hours.
2. Please retain the copy of Invoice as the proof of your service for 1 year. If you have any questions or queries about your order then see the help document!

Steve R Hughes
Billing Team
1 (802) 538-0535.

Apr 29, 2022 at 1:36 PM by an anonymous user from: Tribeca, New York, New York, United States

Received this scam:

"INVOICE 55140 DETAILS

GeekSquad INC

DUE 28/04/2022
$349.99
Print or save
Powered by QuickBooks
Dear Customer,

We have received your order.
We are much obliged to inform you that your order has been auto-renewed. We have charged you an amount of $349.99 for GeekSquad Security Services .
You can call our customer service team for a refund- 1 (802) 538-0535.
-----------------
Notes:
1. Your account has been auto-debited and the charge will appear on your bank account in the next 24 hours.
2. Please retain the copy of Invoice as the proof of your service for 1 year. If you have any questions or queries about your order then see the help document!

Steve R Hughes
Billing Team
1 (802) 538-0535.

Bill to distefanokc10-aol.com
Terms Due on receipt
GeekSquad Security Services $349.99
Technical assistance for 3 devices
1 X $349.99
Balance due $349.99
Print or save
GeekSquad INC
118 Ave - 130 St Edmonton AB T5L 2L2
prasaddwarika063-gmail.com
If you receive an email that seems fraudulent, please check with the business owner before paying.

© Intuit, Inc. All rights reserved.Privacy Security Terms of Service"

Apr 20, 2022 at 11:22 AM by an anonymous user from: Anne Arundel County, Crownsville, Maryland, United States

"Invoice 11083 from MalwareBytes Inc
MalwareBytes Inc Wed, Apr 20, 2022 at 10:56 AM
Reply-To: jackywaffer1234-hotmail.com
To: X*X

INVOICE 11083 DETAILS

MalwareBytes Inc

DUE 04/20/2022
$479.99
Print or save
Powered by QuickBooks
Dear Customer,

We have received your order.
We are much obliged to inform you that your order has been auto-renewed. We have charged you an amount of $479.99 for MalwareBytes Security.
You can call our customer service team for a refund- 1-8025380535.
-----
Notes:
1. Your account has been auto-debited and the charge will appear on your bank account in the next 24 hours.
2. Please retain the copy of Invoice as the proof of your service for 1 year. If you have any questions or queries about your order then see the help document!

Steve R Hughes
Billing Team
1-8025380535

Bill to X*X
Terms Due on receipt
MalwareBytes Security $479.99
MalwareBytes Security( 36 months)
1 X $479.99
Balance due $479.99
Print or save
MalwareBytes Inc
121 Mountain View, CA 94043 US
(802) 538-0535jackywaffer1234-hotmail.com"

Received this scam.

Apr 21, 2022 at 1:20 PM by an anonymous user from: North Creek, Bothell, Washington, United States

Yes, I did received the same email today. This is a scam.

Apr 8, 2022 at 2:16 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

I got the same scam from:info-geek-squadservices16.co
Service contract number : GKS-8-10469785

Registered email:xxxxxxx

Plan name: Geeks Squad Secure 360 Premium - Annual (3 Devices)

Plan renewal date: 8 Apr 2022

Plan renewal price: $ 349.99

Coverage details

Extended Warranty:
Plan Starts :8 Apr 2022

Plan Ends :7 Apr 2023

Premium Phone Support
:
Plan Starts :8 Apr 2022

Plan Ends :7 Apr 2023

Damage Protection
:
Plan Starts :8 Apr 2022

Plan Ends :7 Apr 2023

Get Quick Support : 1 (802) 538-0535 Monday to Friday 09.00AM to 07.00PM

For more details about the plan, kindly refer to the Terms & conditions. For queries, feel free to reach us.

Best Regards,
Geeks Squad

Mar 3, 2022 at 4:45 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

This article was very helpful and although it is from 2021, I'm glad I saw it. My husband and I recently received the same Geek Squad renewal email and it's 2022. So they're still out there scamming.

Advertisements - Continue reading below

Write Comment, Answer, Review or Question

Enter post here: