Geek PC Subscription Scam - Fake Renewal

The "Geek PC Subscription" email below is a scam. The fake email is being sent by online scammers who are attempting to trick their potential victims into calling the fake Geek Squad helpline numbers (931) 740-0377 or (931) 288-4341. Therefore, recipients are asked not to call the fake telephone numbers. The legit Geek Squad telephone number is 1-800-433-5778.

Geek PC Subscription Scam - Fake Renewal

The Geek PC Subscription Scam Email

From: Geek Squad

Date: Tue, Aug 4, 2020 at 9:43 AM

Subject: Your subscription renewed, customer ID AS15407


This email is to inform you that we have renewed your Computer Software security for the upcoming 2 year and we are going to charge you $249.99 and within 24 hours you will see a charge from GEEK SQUAD.

We would like to inform you that this month we have served 1 million customers and you are one of them. I hope you are enjoying our services.

This service is auto-renewal as you have selected the auto-renewal option during sign up.

In any circumstances if you want to cancel the subscription, then please call Helpline number: (931) 740-0377 or (931) 288-4341.

Office Timing: Monday to Saturday 10 Am EST to 5 Pm EST

Note- To cancel this subscription you need to be in front of your computer.

Cancellation should be done within the 48 hours upon receiving this email.

Thank You


Customer Relationship Manager

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Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Comments, Questions, Answers, or Reviews

Comments (Total: 19)

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April 25, 2023 at 1:09 PM by
Geek PC Subscription Scam - Fake Renewal
an anonymous user from: Huntington Beach, California, United States

got it today 4/25/2023 so I googled the message and found this web site. I was a PCTools subscriber a few years ago and think this scam comes from someone associated with them.


October 5, 2021 at 11:15 AM by
Geek PC Subscription Scam - Fake Renewal
an anonymous user from: Sciota Township, Laingsburg, Michigan, United States

Got the same today, text was from 315-656-1805 and to cancel: 4707665442


September 10, 2021 at 12:17 AM by
Geek PC Subscription Scam - Fake Renewal
an anonymous user from: Chelan County, Leavenworth, Washington, United States

I received this via text.

Thank you for your order#24353

with Geek PC subscription

A deduction of $369

from your account.

if you want tocancel/refund


I called the number and they said log on to my computer and use a specific search engine and type in (a bunch of numbers).(not .com, .net, something I’ve never heard of. They didn’t even ask me my name or an account number first. I told them I wasn’t going to do that and I was reporting them as fraud- which I did through the Better Business Bureau.


August 28, 2021 at 10:59 AM by
Geek PC Subscription Scam - Fake Renewal
an anonymous user from: Montgomery, Alabama, United States

I have also gotten this as a text. I have gotten 3 in the last couple of days. There is a legitimate site called PC Geek…..that’s why a lot of people fall for this. But there is a BIG difference!


May 14, 2021 at 12:31 AM by
Geek PC Subscription Scam - Fake Renewal
an anonymous user from: King, Seattle, Washington, United States

Another scam:

”BLANK ATM CARD WHATSAPP : 1(845)3813566

We have specially programmed BLANK ATM CARDS that can be used to hack any ATM machine, this ATM cards can be used to withdraw at the ATM or swipe, stores and outlets. We sell this BLANK CARDS to all our customers and interested buyers worldwide, the BLANK CARDS has a daily withdrawal limit of $5000 in ATM and up to $50,000 spending limit in stores. and also if you in need of any other cyber hacking services, we are here for you at any time any day.

MAKE MONEY WITH A BLANK ATM CARD. HAVE YOU USED ANY OF OUR CJ BLANK ATM CARD? WHY NOT TRY OUT THIS HELPFUL OFFER... With draw cash freely from ATM machines any where around you unoticed .


Whatsapp: 1(845)381-3566

Email :

With our smart blank ATM hacker card, you can now say a final "BYE" to poverty, with real money pouring out of the ATM machine results! Our cards can withdraw from a minmum of $5000 daily. These cards are programmed with high tech softwares which makes it untraceable by any camera monitoring satellites,to use the card any where in the world If you are INTERESTED? contact the great blank ATM hacker on for more information on how to get a blank ATM card.


Whatsapp: 1(845)381-3566

Email :"


May 12, 2021 at 3:16 PM by
Geek PC Subscription Scam - Fake Renewal
an anonymous user from: Otter Tail, Perham, Minnesota, United States

How do I get rid of this problem? I got same email as others are saying above. Can they actually charge this without going on computer?


May 11, 2021 at 4:57 PM by
Geek PC Subscription Scam - Fake Renewal
an anonymous user from: Orange, Orlando, Florida, United States

Also received scam via text.

Thank you for Auto-Renewal of your Geek PC Subscription. A Deduction of $359 From your account. To cancel/Refund call on 855-515-1344


May 23, 2021 at 9:26 AM by
Geek PC Subscription Scam - Fake Renewal
an anonymous user from: East Avenue, Rochester, New York, United States

Got a nearly identical text yesterday - though it was for VKM subscription (never heard of that) and same phone number (855-515-1344). I didn’t call because it looked like a scam.


May 11, 2021 at 10:09 AM by
Geek PC Subscription Scam - Fake Renewal
an anonymous user from: Downtown Redmond, Redmond, Washington, United States

Got a tex saying my acct.card will be charge $359 the number was 855-515-1344 I called and said I did not have a subscription for my Microsft 365, I said I want to cancel and he ask me to go to my computer and he would help. I told him I don t have time. Do not call this number.


May 10, 2021 at 12:06 PM by
Geek PC Subscription Scam - Fake Renewal
an anonymous user from: Smith, Tyler, Texas, United States

Received the exact same text except from 855-400-6676 and link to call is now 855-515-1344.

I called from a different number. He asked me to get on my computer. I told him I didn't have a computer. He was incredulous... :) Said he had the wrong number. I hung up.


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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

Geek PC Subscription Scam - Fake Renewal