Online Threat Alerts (OTA) - Alerting you to scams and frauds.
The "Geek Tech Solutions" email below is a scam. The fake email is being sent by online scammers who are attempting to trick their potential victims into calling the fake Geek Squad helpline numbers (931) 740-0377 or (931) 288-4341. Therefore, recipients are asked not to call the fake telephone numbers. The legit Geek Squad telephone number is 1-800-433-5778.
From: Geek Squad geektechsolution.us@gmail.comDate: Tue, April 4, 2021 at 9:43 AMSubject: Your subscription renewed, customer ID AS15407This email is to inform you that we have renewed your Computer Software security for the upcoming 2 year and we are going to charge you $249.99 and within 24 hours you will see a charge from GEEK SQUAD.We would like to inform you that this month we have served 1 million customers and you are one of them. I hope you are enjoying our services.This service is auto-renewal as you have selected the auto-renewal option during sign up.In any circumstances if you want to cancel the subscription, then please call Helpline number: (931) 740-0377 or (931) 288-4341.Office Timing: Monday to Saturday 10 Am EST to 5 Pm ESTNote- To cancel this subscription you need to be in front of your computer.Cancellation should be done within the 48 hours upon receiving this email.Thank YouGEEK SQUADCustomer Relationship Manager
From: Geek Squad geektechsolution.us@gmail.com
Date: Tue, April 4, 2021 at 9:43 AM
Subject: Your subscription renewed, customer ID AS15407
This email is to inform you that we have renewed your Computer Software security for the upcoming 2 year and we are going to charge you $249.99 and within 24 hours you will see a charge from GEEK SQUAD.
We would like to inform you that this month we have served 1 million customers and you are one of them. I hope you are enjoying our services.
This service is auto-renewal as you have selected the auto-renewal option during sign up.
In any circumstances if you want to cancel the subscription, then please call Helpline number: (931) 740-0377 or (931) 288-4341.
Office Timing: Monday to Saturday 10 Am EST to 5 Pm EST
Note- To cancel this subscription you need to be in front of your computer.
Cancellation should be done within the 48 hours upon receiving this email.
Thank You
GEEK SQUAD
Customer Relationship Manager
Check the comment section below for answers or additional information. Share what you know, or ask a question about this article by leaving a comment below.
Online Threat Alerts (OTA) is not affiliated with or endorsed by any trademark owner mentioned in this article. Some of the information in samples in this article may have been impersonated or spoofed.
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I just got one of those emails and made the mistake of calling. I got lot's of help right through installing the app through the Play Store Appon my phone and when I realized this was not legit and said I wasn't going any further I got hung up on amd called my bank fraud line. HOW are these fake BS apps even on Play Store???!!
I keep getting them. I have 3 know.
I received almost the same email, but the strange thing was, it was addressed directly to my name, not some "Dear customer". So beware!Hello ,Thank you for your order with Geektech Solution.Your account: Date: November 23, 2022Reference number: ##RF-124005229250We have successfully received your request for your order reference ##RF-124005229250 , and the current service period has been extended for an additional year.ORDER DETAILSOrder number: ##RF-124005229250Item: Geektech (premium PC Protection service).Quantity: 1Price: $149.99Payment status: SuccessNote: To complete this process, we have used your authorized payment method to deduct the service charge on November 23, 2022. This information will appear on your bank statement within 48 hours of the order email.If you need more information related to your order or want to cancel it, please contact our support team.Thank you.Regard,Geektech Solution Team.Customer support: 1 888 518 0277
I am receiving emails from Geek Tech with attachments for subscription renewals.
Geek Tech Dear Customer,Please review the sales receipt below.We appreciate it very much.Have a great day!Geek Tech------------------------------- Sales Receipt ------------------------------ 107 fernwood ct Richmond Hill, GA 31324 US 1 9124982023 Sale #: 83217656 Date: 07/12/2022 $0.00 ----------------------------------------------------------------------------Sold To: Customer ---------------------------------------------------------------------------- Payment Method: Credit Card Service Description Qty Rate Amount Geek tech For 5 computer license 1 199.99 199.99 ____________________________________________________________________________ Total: $199.99 Amount Received: $199.99 -------------------------------------- Balance Due: $0.00 Dear Valuable Customer . Your purchase is successful you subscription has been renewed for 1 more upcoming year of amount $199.99 . This charge has been deducted from your account automatically and it willbe reflected in your account statement within 24-48 hours. If you have any issues with this order or if you want to cancel this subscription or get your money refunded CALL NOW :- 1-888-591-1233
I just got one today for Geek Solutions subscription 3 year service $998. I called the number and now they won't quit calling me.
They've changed their tactics slightly it seems. Below is my E-mail received today June 15 2022. Payment-receipt Manage Payment You Paid $387.51to GeekTech-Solutions.1-(810)-209-9960________________________________________Payment Details Kindly print this email and keep it in a safe future reference. Your reference number is EDF4ADV4H Invoice No: EDF4ADV4HInvoice Amount: $499.00Total Amount: $499.00Payment Method: OnlineAuthorization ID MSYD89975Thank You Please don't reply to this email, if you need any help regarding this message, please contact the business directly.
Appreciate the other comments in this post. In the hopes of helping others, I am sharing the email I received today (May 18, 2022 -11:47am) at work:email from: GS Portal (rvkm6677-gmail.com)subject: Order Receipt from May 18, 2022email content:On May 18, 2022, your yearly Geek Solutions membership was charged $349.99.Order number: #6571-3279-0123-9224Order date: May 18, 2022.Your account: **my work email address** Product/Service PricePremium AMC 365 Service(Unless you cancel, it renews every year for $349.99.) $349.99Your authorised bank account has been debited, according to the service contract, and this should appear within 48 hours. Please contact our customer service team if you have any questions or issues. (810) 378 4698
I received the below spam email:Dear CustomerThank you for using our service.Your Geeks Solutions service expired on November 29, 2021, and we're writing to remind you.Your account has been processed for auto renewal on November 29, 2021, as per our terms of service. The amount of £289.00 GBP has been debited from your authorized bank account. Within 24 hours, this should be visible.Account Id: 628701602Plan Id: AMC12M35Quantity: 1Received Amount: £289.00 GBPDate: Nov 29, 2021Your subscription has been activated and will remain active for the next 12 months.Please call us at 44 121 295 6696 if you want to stop auto renewal or cancel your subscription.Regards,Geeks Solutions
Hi,I did phone to day to explain my concern .For me ,I never told you to take money on my credit card .I am an old ladie ,so I did phone to day and you where supposed to send me an email to telle me that you won’t take a penny to my credit card anymore .I didn’t receive the email …so for me you owed me $132 . That you have taken from my credit card .For me it is not honest so you better send me an email otherwise I will have to take more severe mesures bbdoucet-sympatico.ca
I was tricked into calling this number which did not answer. I hope I have not compromised anything by doing so.
Received this scam email this morning.From: Theros Wilson Accounts supporttheroswilson8652-gmail.comSimilar information as the other comments.“Thank you for yourGeek Solutions order, purchase of $398.87 was made from card linked to technical support account number If you haven’t done this transaction call 1 650 763-2264please note you can cancelyour subscription at any timeGeek-Solitions LLCNumber and address at the bottom of the email to”unsubscribe” is 1 337 313-4045200 Dutch Meadows LaneGlenville, NY 12303This is a scam email do not respond, keep acopy of the email for your records if you want block the contact and delete the email.
Here is how the scam works as far as I can tell. They want you to let them into your bank to "supposedly" give you a refund. They then move some money in your account around to your checking account, three to four thousand and then claim that due to a server error they deposited too much money. Now they would like you to run to a money transfer point and return their money over the wire. They caution you not to look at your bank information or it will crash your entire system. Took me a bit to figure this out but this is what I came up with.
We have received the same email today!!
This one from email London David Accounts Support londondavid6456-gmail.comDear Customer, Greetings from GeeK-Solutions! Thank you so much for choosing GeeK-Specialized Computer Care Services for the last 2 years.According to the data available to us, your Binomial Maintenance Subscription-ID is about to expire on OCTOBER 06, 2021, and will be renewed automatically on October 07, 2021. As per the contract, your account is going to be minus $399.99 for the service re-activation. The equal will be recorded along with Ref. Invoice & proper narration in a statement, within 48 hours.NOTE: < PRODUCT CODE:GS AMC11972; AMOUNT:$399.99 /2 Years > Have a question or any confusion? Our Customer Care team is here to help.Call us at 1 (213) 732-7695 .Sincerely,London DavidGeeK-Solutions
Here is what they sent me September 30, 2021:x*xDear Client,We are delighted to have you as a client. Thank you for taking the time to read more about the services offered by Geektech Solutions. We are delighted to have you as a client.We recognise that you want to cancel your annual subscription, and we have received your request. Unfortunately, the auto-renewal for September 30, 2021 has already been handled by the system. Within 48 hours, the sum of $299.99 will be debited from your account. If you do not authorize the transaction or wish to revoke it, call 1(904) 203-5239 as soon as possible (within 24 hours). Greetings from the bottom of heart,Geektech Solutions 1(904) 203-5239Note: This is a system-generated email about your Geektech Solutions account information; please do not reply
I just got an email from GeeK Solutions saying there going to charge my account $399.99 to renew my subscription. I never had a subscription and I want to know what to do next? Do I call the number or just delete this message?
Just delete the message and ignore. The trick is to have you call them so they can attempt to deceive you into disclosing your personal and financial information.
This scam from India keeps coming back under different names...
I was worried for a while and almost called them but forgot. I am glad I saw this site before I did. this was my email. < GeeK-Solutions™ >ORDER INFORMATION (RENEWAL) Order ID: #011642783 Product ID: Computer Care GS2YAMC4522 Amount: $399.99 Dear Customer,Greetings from GeeK-Solutions™! Thank you for your active participation and valuable inputs.We wish to bring to your knowledge that your that your annual subscription expires on SEPTEMBER 29, 2021. So, your account will auto-renew on SEPTEMBER 30, 2021 and thus the price would be charged consequently.Note: The charges of your AMC as mentioned on the top of this email. An account statement will be reflecting the details of the transaction along with the invoice, after 48 hours.If you require any further assistance, please write to us or call us on 1 (513)657-0335 on business days between 10 am and 6 pm. We hope you had a good time with us and will continue to be interested in the long term._Sincerely,GeeK-Solutions™
SAME HERE.Got more worried. Called the number, and the Indian accent answered saying had this program n if I'm not using it anymore he can take it out. I asked for what type of computer I have and where did I brought it. he kept saying have a Microsoft Windows PC . wanted me to go to TEAMVIEWER.COM.I google it, is basically giving access to your pc.BE AWARE!!!!GeeK-Solutions™ ~ORDER STATUS (RENEWAL)Order ID:#01155050 ; Product ID:GSAM-C139416 ; Amount:$399.99Dear (my name),Greetings from GeeK-Solutions™! Thank you for your active participation and inputs.We wish to bring to your knowledge that your that your COMPUTER-CARE annual subscription has expired on SEPTEMBER 28, 2021. So, your account goes to auto-renew on SEPTEMBER 29, 2021 and thus the price would be charged consequently.Note: The charges of your AMC as mentioned on the top of this email. An account statement will be reflecting the details of the transaction along with the invoice, after 48 hours.Any further assistance, please write to us or call us on 1 (507) 512-5420 on business days between 10 am and 6 pm. We hope you had a good time with us and will continue to be interested in the long term.Sincerely,GeeK-Solutions™You are receiving this email because you signed up for Geek-Solutions™ on 09/28/2019.If you've got any questions or comments, call us at 1.507 512 5420.© 2021 GeeK-Solutions™All rights reserved.This is a system-generated email. Please do not reply to this email. By default, your AMC purchase is set to automatically renew at the end of your subscription. At any point during your subscription, you can upgrade to a better plan. Also, allow us to know if you do not want to reactivate this service in order that we will cancel your quote. From 10:00 a.m. to 6:00 p.m.(EDT), call us for cancellations.
It's a scam. And a very insidious one. If you provide IT support for others, be sure and warn your customers about this one. Especially your older, less street-wise customers.I had a customer who got scammed by these people. He is an elderly person, and very naïve about these sorts of scams. It's a sad story. Not sure about all the details, because the victim was pretty distraught in telling me the story. You call the number and a very heavily accented Indian guy asks to install some software on your computer. They claim it is "to get your money refunded". It blanks out your computer screen. The scammer asked for the customer's bank account number (I know). He got onto the customers account "to transfer the refund back". Apparently, the scammer did transfer some money, but claimed he made a mistake and transferred $2000 extra. And did a sob story "he would lose his job if he couldn't get the money back". Asked the customer to go out and buy some BestBuy gift cards and give him the card number(s). Which the good-hearted customer did. You know the rest of the story.I know---pretty pathetic. However remember this was an elderly person. And they can easily be hoodwinked by these criminals.
Received this scam:"From William Har/ Distinguished Member, Thank you for trusting in deciding on our specialized solution services. We hope you've had a good service from GeekTech Solution Services.This email just serves as a friendly reminder of your subscription serial. no. [#6247-GE854727] will expire on September 24, 2021.We'd like to let you know that it will be renewed automatically on September 24, 2021, and the debit balance of $299.99 will appear in your account after 48 hours. If you believe this transaction was not authorized by you or if you wish to cancel this order, call at 1(445) 200-3151 on and before September 24, 2021. Kindly note that your cancellation deadline is September 24, 2021.And best wishes,GeekTech SolutionDial : 1(445) 200-3151 Note : Please do not reply to this email since it is automatically generated."
Similar but the same:Dear Customer,Greetings from Geek-Techs Solutions - GTS Community !!!We hope you are doing great and hope our expert has provided proactive solutions for your reported issues. And we are expecting your continuous support for next year too.As per the contract your agreement of Annual Maintenance Service, that is MGTS-AMC with Geek-Techs Solutions is going to expire on September 17, 2021.And the renewal will initiate automatically on September 17, 2021. The debit statement will be available after 48 hours in your account statement. Your invoice details is mentioned below.GeekTechs Solution™ INVOICEINVOICE DATE: 09/16/2021INVOICE No: #01848736 Bill To/Ship To: CID-M22537 DEPARTMENT:SALES 1 (808) 468-3134 DUE DATE09/18/2021ID DESCRIPTION QUANTITY UNIT PRICE, $ TOTAL1 Annual Maintenance GTS 2 Years Plan iGTS22537 1 $399.99 $399.99SUBTOTAL $399.99SHIPPING AND HANDLING - TOTAL $399.99You don't have to do anything for continuing the service. But if you want to modify or cancel the service then we request you to please call us at 1 (808) 468-3134Thank you for your business and being part of the GTS Community!Regards,GeekTechs Solutions(GTS Community) 1 (808) 468-3134Office Timing: 10:00 AM - 06:00 PM (EDT)NOTE1: This is an automatically generated email - please do not reply to it.NOTE2: Account narration in statement as ' GTS_COMM_PACK_MGTS '.
Just received the following email. Thanks for the advise and support.Lee Wolak Tue 2021-09-14 8:50 AMRespected Member,Thank you for using Geek Tech Solution's services! I hope everything is going well for you. We are pleased for your participation in the Geek Tech Solutions community in the second month of the year.This message is to remind you that your subscription order no. YAT-C8H-861066 will expire on September 14, 2021, and will be automatically renewed on September 14, 2021. After 48 hours, the debit balance of $299.99 appears in your account.We understand your hectic schedule and would hate to see you lose out on Geek Tech Solution's services.Please don't hesitate to contact us at : 1(901) 306-9902; we'd be happy to assist you.Thank you very much !Geek Tech SolutionsPh: 1(901) 306-9902Office hours are 10:00 a.m. to 6:00 p.m. (EDT)Note: Because this is an automated mail service, please do not reply to this email.
Just received similar this morning.Gloriw Riley rgloriw245-gmail.com 9:22 AM (2 hours ago) to meDear Respected Member, We sincerely hope that, with excellent programs and professional development, you will join us for this amazing year too and we also hope you are doing both safe and happy things.This email intends to remind you that your membership-no. *in* expires on September 17, 2021, and will be reactivated immediately on September 17, 2021. The debit balance of $299.99 will be reflected in your account after 48 hours.If this transaction is not done by you or wish to cancel the membership, please contact us at this number 1(432) 827-2670 between 10:00 AM to 06:00 PM (EDT).We keep hoping that you will benefit from Geek Tech Solutions in the future as well.Best Kind,Geek Tech SolutionsPhone: 1(432) 827-2670Office Timing: 10:00 AM - 06:00 PM (EDT)Note: Please do not reply to this mail because this is from an automated mail service.
What happens when you call 888-683-1189? Does it download some bad software onto my phone?
I just received an email from the geek tech with a different number to call...1-888-683-1189. They don't give up. They must be making money.
I received an email that Geek Squad membership was being renewed and to call a number to cancel.The charge indicated was $199 for renewal.I call the number and it was obviously a person that English was not his native language answered. HI English was average to say theLeast! The alarm bell rang when he asked me to down load software. Why would I download load software to cancel my subscription?I declined and said I would not download. He became a little persist and about when I would call again. Then I was sure it was a SCAM!! I I then put the name of the company on my search engine and low and behold there was theScam warning !Thank you very much for putting the warning out there. Glenn
Mine came from "Geek Y Tech Solutions" for $299.00 Scary business --- with the phone number 1(850)360-3187 for "Norton Total Prime Security"
Received an email today very similar except now calling themselves Geek IT. Person was extremely demanding & aggressive - and very poor English, hard to understand!
The number changed todayThanks & regards,Geek Technologies 1(681) 600-6236
Do these people really have my banking info ?
No, that's why they want you to call them. They're trying to get your info.
I'm wondering the same thing