How to Protect Yourself
Metrobank will NOT initiate calls, SMS, emails, or chats to ask for your bank account details. Therefore, never give away your personal or bank information to anyone. Responding to malicious emails or texts can get your account compromised. Don't share your bank account information, username, password, passcodes, One-Time Password (OTP), card expiry and CVV (3-digit value at the back of your card).
When in doubt, validate requests and offers by calling your branch or sending us a message via Metrobank's official Facebook page or @Metrobank Twitter account.