Alumni Assist Group Scam Calls - Loan Forgiveness Program

“HI it's Jamie here is my agent ID is 6944 and my phone number is 800-985-9752 um I was calling to let you know that your student aid is qualify for the forgiveness program we may be able to grant you a partial or a full forgiveness package but I'm just so you know this program has limited openings and is on a first come first serve basis so call back soon to finalize the details and again my phone number is 800-985-9752 you can talk to me or any other reps to finalize your file thank you to be added to our do not call list call 888-483-1408…”

I have received many of these calls, also from a different number every time. I listened to the last call more carefully. The friendly-sounding young woman scammer's message told me that she was from the "US Department of Financial Relief Services." The original post for this indicated that such an offer could only come from an official government agency. Well, as far as I can tell, the department mentioned is no official government agency, but I wanted to mention this here as it seems they are now making it *appear* that they are.

Julie Jones agent ID 1154
I called them, and mentioned my concerns because it was a cold call to me. They hung up on me. I called 23 times in total, spoke with 4 people total. Every other call was a pick up and then hang up.
I called a couple times trying to get the company name. They said, “is that why you’re continuing to call us?” Like you made it obvious you can see me calling.

In June, I got a call from "Jen Adams, agent ID 1691." She left the phone number (888) 681-1487, but she actually called me from (425) 217-1343. Then on August 4, I got a call from a Jamie with agent ID 6944. She called from (762) 220-4506 but told me to call her back at (800) 985-9752 about a loan forgiveness program. I called it back and spoke with a Mike V, agent 239, and he said he needed my email address. I gave it to him and he claimed he couldn't access my info and that I needed to call FSA. I happened to need to change my email address anyway, so I called the legitimate student loan office and updated it. He then called me back on a number that came up as (563) 649-6241. This is a scam. Do not give them your info.
**Ironically, in June, Jen Adams left 888-695-1468 and said, "This is our do not call list. To be added call this number." Do not call that number.

I received the same call this afternoon from "Julie Jones, # 1154." I called the number back, and curiously, a person immediately answered. I asked with whom I was speaking and he gave me his first name, and that he is with "AlumnI Assist." Scam. Blocked.

No matter how many times I block this call, alumnI assist keeps calling. I am reporting this number 888-480-0678 or 302-366-4233 to consumer complaints.

I just got one of these an hour ago from a Kathy Cook.
Same voicemail transcript to the T.
I called back. They asked for my student email, and birthdate.
They stated that they sent me an email with a six digit code. When I opened the email the six digit code was to reset my password to the student loan account.
I did not give them the code and I ended up placing the guy on mute for two minutes, at which point he said “ok sir I have to go, have a nice day”

I just got the exact same call a moment ago. I called back and a guy named Anthony answered the phone.
“HI it's Laura Johnson my agent ID is 2275 and my number is 888-928-3129 um I was calling to let you know that your student aid is qualified for the forgiveness program we may be able to grant you a partial or full forgiveness package but I'm just so you know this program has limited openings and is on a first come first serve basis so call back soon to finalize the details and again my phone number is 888-928-3129 you can talk to me or any other reps to finalize your file thank you to be added to our do not call list call 888-695-1468…”

Has ANYONE had a positive experience with AlumnI Assist / AlumnI Solutions, both of which were used in my conversation with "Edmund". Step #1 in their process to assure Loan Forgiveness was providing 'Edmund" with my Routing and Bank account numbers.
So this was a non-starter, and their website is very vague and there seems to be no way to verify legitimacy. Would appreciate any feedback available.
Thanks

I just returned a call to this company. I answered a few general questions but when I was asked for my birthdate I said no. They said it’s needed to access the federal database to confirm eligibility. I said you guys called me and should know if I’m eligible and that I am not comfortable providing that information. Send me info by email and I will have to research the company first.
It’s Crazy! I get more scam calls than real calls.

I just checked a former co-worker's phone to clear the VMs and got three of these VMs. I would have thought nothing about it, but all three were the exact same woman's voice but in all three of the VMs she claimed her name and "Agent ID" were different.
On 5/25/21 she was "Kimberly Carter, agent ID 1688" and said she was with the company, "AlumnI Assist Group"
On 5/26/21 the exact same voice was then, "Brittney Price, agent ID 1769" and gave a different call back number.
On 6/3/21 the exact same voice said that she was, "Sabrina Williams, agent ID 1691" and this time her company was called, "AlumnI Solutions".
Each VM gave the same details about student loan forgiveness. On 6/10/21 I called all three numbers back, one after another. (each VM gave a different call back number also) Every single one of them is now disconnected.