Is Huehearing a Scam? Review of the Online Store

Huehearing located at huehearing.com seems to prey on older people by selling them hearing aids that do not work. They offer a 90-day guarantee but do not answer their phones and do not return emails. I bought some hearing aids and was told I could return them within 90 days if they are of no use.

Is Huehearing a Scam? Review of the Online Store

About Huehearing Online Store

Huehearing at huehearing.com

+1 (669) 244-8600

help@huehearing.com

99 South Almaden Blvd. Suite 600 - #72

San Jose, CA 95113

They offered a 90-day return policy which they don't seem to want to honor. They misrepresented the hearing aids by claiming they allowed for noise reduction and tinnitus masking which is a total misrepresentation of the product. On March 13 I spoke to a representative named Raven. He said he would contact the supplier to issue a refund. I received a text on March 30 saying I was refunded. On April 6 I spoke to Rhonda who said it was processed and to give it a few more days. I called again on April 13 and spoke to Lorenzo. He said he would contact my finance company. I have no idea what that meant.

I told him I had called my credit card provider to see if there was a pending credit and there was not. I then told him I would wait a few more days. It is now April 16 and no one answers the phone.

Also, the website has a TrustedSite logo, but the logo is a fake because you cannot click it to verify its authenticity. And, even if you go TrustedSite's website and search for huehearing.com, nothing comes up.

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Comments (Total: 8)

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  • September 26, 2021 at 5:26 PM by an anonymous user from: Santa Cruz County, Boulder Creek, California, United States

    There is NO WAY to reach them and they are NOT responding to emails. IT's a SCAM!

  • September 22, 2021 at 9:25 PM by an anonymous user from: Tanaghai, Guadalcanal Province, Solomon Islands

    How were the HueHearing aids a scam?

  • September 19, 2021 at 11:09 AM by an anonymous user from: Fond du Lac, Wisconsin, United States

    Still waiting for a return address to send my hearing aids back!

  • September 15, 2021 at 9:20 AM by an anonymous user from: Henniker, Weare, New Hampshire, United States

    Still waiting for my product. Ordered on 9/3 today is the 15th. Their tracking doesnt work and they know it. They dont care. They just want your m9ney.

    • September 27, 2021 at 10:17 AM by an anonymous user from: Coomalie Creek, Northern Territory, Australia

      Can't get get hold of customers service, have sent emails .I will get my bank to intervene. I'm in Australia and tried to cancel and they said it was sent it came via china

  • September 8, 2021 at 7:55 AM by an anonymous user from: DeKalb, Atlanta, Georgia, United States

    On July 1st. of this year I purchased on line from you, Audious, 2 hearing aids (credit card). I tried for a month to get them to work right, with no success. The red aid does not work at all. The blue aid has constant static at any volume level. I went to your web-site and filled out a complaint. They noted that they would get back to me in 2 days. It’s been over a week and no word from you. I want a refund of $192.97. I’ve already filled out a complaint with the BBB. Please reply ASAP.

  • September 7, 2021 at 4:44 PM by an anonymous user from: Somerset, Bedminster, New Jersey, United States

    I have not yet received my order. And I tried to track my hearing aids and received a message saying there is no order under my email account. I trusted that I would receive the hearing aids I ordered. I want them or my money back NOW!

  • June 30, 2021 at 5:43 PM by an anonymous user from: Nassau, Hicksville, New York, United States

    They are not authentic sellers orders for your needs to China and from there delivered to you long time like 18 to 20 days and then no Will answer you feels some one robbed it's a totally fake and not trusted.

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Is Huehearing a Scam? Review of the Online Store