Is Huehearing a Scam? Review of the Online Store

Huehearing located at seems to prey on older people by selling them hearing aids that do not work. They offer a 90-day guarantee but do not answer their phones and do not return emails. I bought some hearing aids and was told I could return them within 90 days if they are of no use.

Is Huehearing a Scam? Review of the Online Store

About Huehearing Online Store

Huehearing at

+1 (669) 244-8600

99 South Almaden Blvd. Suite 600 - #72

San Jose, CA 95113

They offered a 90-day return policy which they don't seem to want to honor. They misrepresented the hearing aids by claiming they allowed for noise reduction and tinnitus masking which is a total misrepresentation of the product. On March 13 I spoke to a representative named Raven. He said he would contact the supplier to issue a refund. I received a text on March 30 saying I was refunded. On April 6 I spoke to Rhonda who said it was processed and to give it a few more days. I called again on April 13 and spoke to Lorenzo. He said he would contact my finance company. I have no idea what that meant.

I told him I had called my credit card provider to see if there was a pending credit and there was not. I then told him I would wait a few more days. It is now April 16 and no one answers the phone.

Also, the website has a TrustedSite logo, but the logo is a fake because you cannot click it to verify its authenticity. And, even if you go TrustedSite's website and search for, nothing comes up.

Check the comment section below for additional information, share what you know, or ask a question about this review by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Comments (Total: 35)

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February 23, 2023 at 11:56 AM by
Is Huehearing a Scam? Review of the Online Store
an anonymous user from: Atlanta, Georgia, United States

My husband is not able to use the hearing aids. He has a lot of trouble adjusting them and needs to return them for a full refund. He got them the end of January and has no success. Please let me know where I can return them. There is a 90 day warranty. Please reply


February 5, 2023 at 11:12 AM by
Is Huehearing a Scam? Review of the Online Store
an anonymous user from: Buena Vista, Colorado, United States

I have sent messages to cancel my order with no response and also the return of my payments Please respond

Pauline Shaffer


May 24, 2023 at 10:29 PM by
Is Huehearing a Scam? Review of the Online Store
an anonymous user from: Calgary, Alberta, Canada

They are a scam- I to have cancelled my order and still waiting for credit!


January 26, 2023 at 5:22 PM by
Is Huehearing a Scam? Review of the Online Store
an anonymous user from: Scobey, Montana, United States

To me the biggest issue is two companies with such similar names. AUDIOUS AND AUDICUS. I think it is totally wrong to allow two companies in the same business to be so similar. I have spent months trying to clear up an issue which may have been due to a "senile" elderly person trying to order on line. Customer in Eastern MT.


December 12, 2022 at 1:56 PM by
Is Huehearing a Scam? Review of the Online Store
an anonymous user from: Los Angeles, California, United States

I paid for audious hearing aides weeks ago still waiting to receive them?


November 28, 2022 at 10:51 AM by
Is Huehearing a Scam? Review of the Online Store
an anonymous user from: Mill Hill, London, England, United Kingdom

Got my hearing aids from Hue Hearing after a long wait

They dont work at all,completely useless

SEnt many emails and got no reply

Contacted my card co and got a chargeback from my bank

This company needs investigating by Trading Standards



August 18, 2022 at 7:10 AM by
Is Huehearing a Scam? Review of the Online Store
an anonymous user from: Auckland Central, Auckland, Auckland, New Zealand

I have been told my hearing aids have been delivered but they have not … I think huehearing are SCAMMERS


February 13, 2023 at 3:51 PM by
Is Huehearing a Scam? Review of the Online Store
an anonymous user from: Ashburn, Virginia, United States

I believe HUE are scammers selling bad Hearing Aids to older adults. I've lost mine ten times,they won't stay in. I don't appreciate giving my money away for such. I can't get an answer either way I go. I want my money back. BJ I'm St Louis!


June 7, 2022 at 2:54 PM by
Is Huehearing a Scam? Review of the Online Store
an anonymous user from: Ashburn, Virginia, United States

My Hue Hearing aids were bad upon arrival. It took a long while of arguing and wrangling to get a refund. Customer service is awful. Answering your emails takes exasperatingly dreadfully long times. They confused the refund and messed it up and I never did all the money back I was promised


May 10, 2022 at 1:39 PM by
Is Huehearing a Scam? Review of the Online Store
an anonymous user from: Cosham, Portsmouth, England, United Kingdom

I do not see why people are calling this company a scam. We sent an email, explaining our 96 year old Mother could not handle the hearing aids with her arthritic fingers and we got a quick reply informing us a full refund has been made.


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If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

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What if You Got Scammed?

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Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

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Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

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Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

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How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

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Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

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With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

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Is Huehearing a Scam? Review of the Online Store