Duke Energy Scam Calls - How to Protect Yourself

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Duke Energy customers have reported receiving scam calls where the scammers pretended as if they are representatives from the power company. The scammers claim potential victims owe money and that payment is required or else their power will be turned off. They then attempt to trick potential victims into giving them personal and financial information. They may also ask potential victims to pay via prepaid debit card or wire transfer.

Duke Energy Scam Calls - How to Protect Yourself
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How to Protect Yourself

  • Duke Energy will not call you and threaten to turn off your power right away.
  • The company won’t ask you to pay using a prepaid debit card or by wiring money.
  • If you really think someone from Duke Energy has contacted you and you are concerned about the status of your account, hang up and call the utility company directly.
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Duke Energy Scam Calls - How to Protect Yourself