North Atlantic Supply Company Scam - Concentrated Cleaner and Degreaser

I received an invoice from North Atlantic Supply Company (NASC) for Concentrated Cleaner and Degreaser requesting payment but we did not place an order with NSAC. After some investigation via phone calls and online searching, I found that this is a quote made to look like an invoice from NASC trying to get businesses or individuals to pay.

North Atlantic Supply Company Scam - Concentrated Cleaner and Degreaser
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A friend of mine received a bill for $594.98 from North Atlantic Supply Company for something he didn't order. He mailed a check and then realized it was a scam and stop payment on the check.

After doing more research, I discovered a lot of complaints from people that also received invoices for product they didn't order. They get away with it because it states Itemized Order Form/Quote [not invoice]. It is very realistic with the document having product itemized with shipping costs and a discount. This is a scam with the company using "quotes" that look like an invoice. I can only imagine how many hundreds thousands of dollars they have received from customers that have just paid it without knowing.

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Comments (Total: 8)

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  • July 6, 2021 at 10:57 AM by an anonymous user from: Portland, Oregon, United States

    We have also received a couple of these phony invoices at our business.

  • June 28, 2021 at 5:58 PM by an anonymous user from: New York, United States

    My company received what looks very much like an invoice in the mail, from North Atlantic Supply Company, for a very very expensive bottle of Concentrated Cleaner and Degreaser. Included on the form was the item cost and shipping, then a subtotal and final total, a note telling us our business was appreciated, who to write our check to, a payment stub to send with the check, and where to mail the check. So, basically exactly what an invoice looks like. We never ordered this product, there is very little information about this company on the internet, and their address looked fishy, so we called their number to figure out what was going on. I spoke with a man in Customer Service and asked him what this invoice was for. He asked for our PO (no PO cause we didn't order it), so I gave him the ID # on the invoice. He proceeds to tell me that this isn't an invoice, but a Quote. Ok, well we never asked for a quote, so why is one sent to us looking suspiciously like an invoice? Obviously this...

  • June 28, 2021 at 5:57 PM by an anonymous user from: New York, United States

    This company sent our company a document that appears to be an invoice. After we contacted them, they stated it was only a quote for their most popular items. This document is itemized, contains shipping costs, includes a discount code, and a line for "enclosed total". It is clear that this is a document that could cause confusion for some companies, and could result in their receiving funds not owed to them.

  • June 28, 2021 at 5:55 PM by an anonymous user from: Santa Clara, Sunnyvale, California, United States

    Our company received what appears to be an invoice (itemized with shipping costs along with the $50.00 discount) for $589.97. I called the number listed and got "Jerry" who informed me that this "invoice," which has every appearance of an invoice along with the phrase, "Checks should be mailed to the corporate office below," which is the 510 Clinton Square address in Rochester, NY, was not in actuality an invoice but rather a quote. (The "invoice" does state "Itemized Order Form / Quote." We've NEVER ordered from this company, nor have we asked for a quote from them. BEWARE!

  • June 28, 2021 at 5:55 PM by an anonymous user from: Santa Clara, Sunnyvale, California, United States

    This claim is identical to another complaint filed against this company. We received a document that looks very much like an Invoice, showing products ordered and a request for payment. The document has a mailing address for the payment, thanking us for our business. It is VERY misleading I entered it as a bill in our system but something told me to check with our purchasing department to determine if we received materials. That's when we learned it was a scam. We called them to find out what it was for and they informed us it was a quote.

    Hum...odd if you ask me. This is very unethical practice and makes me wonder how many larger companies paid the bill without knowing it wasn't a bill.

  • June 28, 2021 at 5:54 PM by an anonymous user from: Santa Clara, Sunnyvale, California, United States

    Like the other complaints, we received an invoice for $1,914.76 for degreaser and PPP Equipment that we had not ordered. It appeared very legitimate as we have numerous other companies and all use these types of items. I also noticed that they misspelled Square in their address on the invoice.

  • June 28, 2021 at 5:54 PM by an anonymous user from: Santa Clara, Sunnyvale, California, United States

    We received an itemized order form/quote from this company for $589.94 for a Concentrated Cleaner and Degreaser that we never ordered and it stated checks should be mailed to the corporate office below. I went through all of my recent orders to make sure something wasn't ordered and shipped from this company directly. Nothing! I tried calling the phone number and it just rang and rang and rang. Went to google them and saw that this is a total scam and they are sending out invoices to lots of companies just like the one I received. Luckily the business manager came to me with this bill instead of just paying it!

  • June 28, 2021 at 5:53 PM by an anonymous user from: New York, United States

    I received an invoice for Cleaner and Degreaser in the amount of $584.96 for items we did not request nor did we ask for a quote. When we called them, they said "Oh that's just a quote". I see from the other complaints on this site that they have done this to numerous businesses and their answer is always the same that it was just a quote.

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North Atlantic Supply Company Scam - Concentrated Cleaner and Degreaser