North Atlantic Supply Company Scam - Concentrated Cleaner and Degreaser

North Atlantic Supply Company Scam - Concentrated Cleaner and Degreaser

I received an invoice from North Atlantic Supply Company (NASC) for Concentrated Cleaner and Degreaser requesting payment but we did not place an order with NSAC. After some investigation via phone calls and online searching, I found that this is a quote made to look like an invoice from NASC trying to get businesses or individuals to pay.

A friend of mine received a bill for $594.98 from North Atlantic Supply Company for something he didn't order. He mailed a check and then realized it was a scam and stop payment on the check.

After doing more research, I discovered a lot of complaints from people that also received invoices for product they didn't order. They get away with it because it states Itemized Order Form/Quote [not invoice]. It is very realistic with the document having product itemized with shipping costs and a discount. This is a scam with the company using "quotes" that look like an invoice. I can only imagine how many hundreds thousands of dollars they have received from customers that have just paid it without knowing.

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July 6, 2021 at 10:57 AM by
North Atlantic Supply Company Scam - Concentrated Cleaner and Degreaser
an anonymous user from: Portland, Oregon, United States

We have also received a couple of these phony invoices at our business.

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June 28, 2021 at 5:58 PM by
North Atlantic Supply Company Scam - Concentrated Cleaner and Degreaser
an anonymous user from: New York, United States

My company received what looks very much like an invoice in the mail, from North Atlantic Supply Company, for a very very expensive bottle of Concentrated Cleaner and Degreaser. Included on the form was the item cost and shipping, then a subtotal and final total, a note telling us our business was appreciated, who to write our check to, a payment stub to send with the check, and where to mail the check. So, basically exactly what an invoice looks like. We never ordered this product, there is very little information about this company on the internet, and their address looked fishy, so we called their number to figure out what was going on. I spoke with a man in Customer Service and asked him what this invoice was for. He asked for our PO (no PO cause we didn't order it), so I gave him the ID # on the invoice. He proceeds to tell me that this isn't an invoice, but a Quote. Ok, well we never asked for a quote, so why is one sent to us looking suspiciously like an invoice? Obviously this...

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June 28, 2021 at 5:57 PM by
North Atlantic Supply Company Scam - Concentrated Cleaner and Degreaser
an anonymous user from: New York, United States

This company sent our company a document that appears to be an invoice. After we contacted them, they stated it was only a quote for their most popular items. This document is itemized, contains shipping costs, includes a discount code, and a line for "enclosed total". It is clear that this is a document that could cause confusion for some companies, and could result in their receiving funds not owed to them.

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June 28, 2021 at 5:55 PM by
North Atlantic Supply Company Scam - Concentrated Cleaner and Degreaser
an anonymous user from: Santa Clara, Sunnyvale, California, United States

Our company received what appears to be an invoice (itemized with shipping costs along with the $50.00 discount) for $589.97. I called the number listed and got "Jerry" who informed me that this "invoice," which has every appearance of an invoice along with the phrase, "Checks should be mailed to the corporate office below," which is the 510 Clinton Square address in Rochester, NY, was not in actuality an invoice but rather a quote. (The "invoice" does state "Itemized Order Form / Quote." We've NEVER ordered from this company, nor have we asked for a quote from them. BEWARE!

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June 28, 2021 at 5:55 PM by
North Atlantic Supply Company Scam - Concentrated Cleaner and Degreaser
an anonymous user from: Santa Clara, Sunnyvale, California, United States

This claim is identical to another complaint filed against this company. We received a document that looks very much like an Invoice, showing products ordered and a request for payment. The document has a mailing address for the payment, thanking us for our business. It is VERY misleading I entered it as a bill in our system but something told me to check with our purchasing department to determine if we received materials. That's when we learned it was a scam. We called them to find out what it was for and they informed us it was a quote.

Hum...odd if you ask me. This is very unethical practice and makes me wonder how many larger companies paid the bill without knowing it wasn't a bill.

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June 28, 2021 at 5:54 PM by
North Atlantic Supply Company Scam - Concentrated Cleaner and Degreaser
an anonymous user from: Santa Clara, Sunnyvale, California, United States

Like the other complaints, we received an invoice for $1,914.76 for degreaser and PPP Equipment that we had not ordered. It appeared very legitimate as we have numerous other companies and all use these types of items. I also noticed that they misspelled Square in their address on the invoice.

Delete

June 28, 2021 at 5:54 PM by
North Atlantic Supply Company Scam - Concentrated Cleaner and Degreaser
an anonymous user from: Santa Clara, Sunnyvale, California, United States

We received an itemized order form/quote from this company for $589.94 for a Concentrated Cleaner and Degreaser that we never ordered and it stated checks should be mailed to the corporate office below. I went through all of my recent orders to make sure something wasn't ordered and shipped from this company directly. Nothing! I tried calling the phone number and it just rang and rang and rang. Went to google them and saw that this is a total scam and they are sending out invoices to lots of companies just like the one I received. Luckily the business manager came to me with this bill instead of just paying it!

Delete

June 28, 2021 at 5:53 PM by
North Atlantic Supply Company Scam - Concentrated Cleaner and Degreaser
an anonymous user from: New York, United States

I received an invoice for Cleaner and Degreaser in the amount of $584.96 for items we did not request nor did we ask for a quote. When we called them, they said "Oh that's just a quote". I see from the other complaints on this site that they have done this to numerous businesses and their answer is always the same that it was just a quote.

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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • Identitytheft.gov: If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at www.identitytheft.gov. This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

North Atlantic Supply Company Scam - Concentrated Cleaner and Degreaser