Geek Squad Renewal Scam - Auto Subscription Email

The "Geek Squad Renewal" email below is a scam. The fake email is being sent by online scammers who are attempting to trick their potential victims into calling the fake Geek Squad helpline number (888) 880-5019. Therefore, recipients are asked not to call the fake telephone number. The legit Geek Squad telephone number is 1-888-880-5019.

Geek Squad Renewal Scam - Auto Subscription Email

A Geek Squad Renewal Scam Email

From: Membership Renewed support@joycefertility.org

Sent: Friday, June 4, 2021 10:39 AM

Subject: Membership Successfully Renewed

Geek Squad

Hi

Your personal membership with Geek Squad will expire today. The membership will be Auto renewed. Hope you are happy with the services.

Customer Support : (888) 880-5019

Order Id : 16589GS-59856

Item Description

Account Type:- Personal Home Membership

Item :- Geek Squad PC Support

Quantity :- 1

Tenure :- 1 Year

Payment Mode:- Auto Debit

Renewal Amount - $ 249.99

This email confirms that you've renewed your 1 year membership with Geek Squad For $ 249.99 On June 4, 2021.

This membership will auto renew every 1 year unless you turn it off,no later than 48 hours of before the end of membership period.

To cancel the membership you can reach us at (888) 880-5019

Get In Touch

Talk to us (888) 880-5019

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Comments, Questions, Answers, or Reviews

Comments (Total: 46)

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  • October 9, 2021 at 4:07 PM by an anonymous user from: Manhattan, Kansas, United States

    My scam was from this guy who said he was with geeK security systems of something like that and told me to call him at 213-732-7695 if I had questions about my $399.00 renewal fee that was automatically withdrawn from my account. The upper case K was a dead giveaway. I contacted BestBuy Customer Service and they assured me that nothing was charged to my account, and I sent screen shots of the email to abuse@bestbuy.com. I knew that GEEKsquad will not automatically renew an amount for that much, and since I just bought a 3-year plan in May, I’m probably not up for renewal yet unless time really does fly that quickly!

  • October 4, 2021 at 10:33 AM by an anonymous user from: Gilmer, Ellijay, Georgia, United States

    Received the scam message today from martha lew <marthaewbdyc@gmail.com>

    Thanks for trusting Geek Squad

    Client ID- 331-881-001828-TSDAE-PLOI

    date-04/10/2021

    Auto Paid - $249.00

    Suppor Desk - 1(818)-275-7937

    (Instant Refund & Cancellation)

  • September 30, 2021 at 6:47 PM by info

    "From: Geek_ squad_Account454 <5742294104@dru.ac.th>

    Sent: Thursday, September 30, 2021, 10:18:06 AM EDT

    Subject: Renewal_Receipt_UIU54UI289auto-renew

    Geeksquad

    Customer Support Desk- 1(800) 890-9249

    Dear Customer,georgerhorvath@yahoo.com

    Thank you for shopping with us on 30 September 2021.

    We Thank you on the completion of your 2 years plan.

    Find below your order details:-

    product                           Quantity           Term            Price               Total

     Computer

    Protection                          01                    2 Year        $499                 $499

    We would thank you for the completion of the 24-month maintenance plan.

    We will auto-renew your plan and charge $499.99 you when we tried to contact you.

    Invoice Details

    Geek squad

    Grand Total: $ 499.99

    Order ID:UIU54UI289

     If you have any query or you would like to cancel this subscription, please contact our Customer Service within 24 hrs - 1-(800) 890-9249

    ©️ 2021 US Geek squad Customer Service"

    Another scam.

  • September 28, 2021 at 10:57 PM by info

    1(818)275-7937 is being used by the scammers.

  • September 27, 2021 at 11:14 AM by info

    "I received an e-mail 9/26/21 dated 9/25/21:  on reference invoice & details  #ktgk92835787614

    dear customer your personal subscription with geek squad be auto-renewed.  hope you are happy with the services

    product description

    from geek squad

    ACCT TYPE:   PERSONE HOME SUBSCRIPTION

    PRODUCT: geek squad pc support

    quantity - 1

    tenure - 3 yees

    payment mode - auto-debit

    renewal amount - $489.99

    this email confirms that you've renewed your 3-year subscription on September 25, 2021.

    this subscription we ao renew every 3 years unless you notify us before the end of the subscription period.

    to cancel your subscription you can reach us at 1-866-653-4317

    regards GEEK SQUAD TEAM

    GEEK SQUAD PC SUPPORT LLC

    9090 DESTINY USA DR, SYRACUSE NY 13204 UNITED STATES"

    Received via email.

  • September 20, 2021 at 1:23 PM by an anonymous user from: Chelan County, Leavenworth, Washington, United States

    I got a text message today saying:

    Thank you for renew of

    your Geek services subscription

    A deduction of $359.12

    from your account.

    if you want to cancel/refund

    1-877-380-1256

  • September 18, 2021 at 10:05 AM by info

    "Sent: Friday, September 17, 2021 10:07:29 AM

    Subject: Your membership has automatically been renewed today

    Dear Customer,

    It's our pleasure to serve you as our customer. Your membership has automatically been renewed today. So we have charged you 349 as a yearly subscription fee for the Best Buy - Geek Squad products and services.

    Your Renewal Details:

    Your order ID:            HH8O73VY4W5V

    Product name:            Best Buy - Geek Squad

    Total amount:             $349.00

    Transaction date:        September 17, 2021

    To cancel & get an instant refund of your yearly membership fee, please reach out to our customer service number. Please give us a call now at 1(850) 738-0208

    Sincerely,

    Best-Buy® Customer Service

    1(850) 738-0208

    1(850) 738-0208"

    Received this scam.

  • September 17, 2021 at 12:36 PM by an anonymous user from: Phoenix, Arizona, United States

    The order number is the same on all scam emails that they send out another clue that it's a scam.

  • September 4, 2021 at 5:47 PM by an anonymous user from: Marion County, Woodburn, Oregon, United States

    Yep .. got one of these as well! the 888 # was different but the email was exactly the same wording.

  • August 31, 2021 at 7:35 AM by an anonymous user from: Radnor Township, Villanova, Pennsylvania, United States

    Here's another one with a different phone number:

    To have you as our valuable customer we are highly obliged. This is to inform you that today our companies account got credited with an amount of 500 USD from your checking A/C for the services in your computer for one year. This is the same way through which you had paid us last year. The deduction will appear in your statement in the next 48 Hrs.

    Here are your order details:

    Order Confirmation: #TJ-6237-7694-11C

    Product: GS Services - Annual Payment

    Payment Method: Auto Debit

    Mode: Online

    Timeline: 12 months

    Invoice Total: 890 USD for 2 Devices.

    Status Charged

    Regards

    Geek Squad Team

    If you have questions or concerns. Call us.

    Working Time: Mon - Sat (9:00 AM to 6:00 PM EST)

    (85050)758995- 3247352

    This is an auto generated email so don’t reply to this email only you can call for any assistance on the number above.

  • August 28, 2021 at 8:23 AM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    It's really pathetic that Best Buy / the Geek Squad doesn't have enough social conscience to aid in a remedy to help fix this computer issue for those of us that have fallen into this trap. As a senior on social security their solution offered ($249.99) to remedy my problem was not much of a solution.

  • August 27, 2021 at 8:20 AM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    Is there anything that you can do if you have fallen for this.

  • August 25, 2021 at 12:26 PM by an anonymous user from: Jefferson County, Birmingham, Alabama, United States

    Thank you for all of the great info. I also got the same messages as shown above. I immediately called the number and told some guy that said his name was Eric Richard. He had asked me if I was in front of my computer. I told him no, it's at home and I'm at work . He then asked me when I would be in front of my computer and I said in 5 1/2 hours. So he said to be sure to call him and it would walk me through the cancellation form. Needless to say, I don't plan to call back.

  • August 24, 2021 at 3:24 PM by an anonymous user from: Queens, Flushing, New York, United States

    My email said $349.99

    their telephone # was 1(800)240-7479

    they had a severe accent, and they were directing me to a website where they could remotely control my laptop!

    I just hung up. DO NOT FALL FOR THIS SCAM

  • August 23, 2021 at 9:35 AM by an anonymous user from: Jacksonville, Florida, United States

    Best Buy "Maxx Geeksquad" fake $346 support email. Here's the new number in the email: (800) 740-7579

  • August 20, 2021 at 12:32 AM by an anonymous user from: Garland, Hot Springs, Arkansas, United States

    They almost got me today! I've included the email at the bottom of my post.

    When I saw the amount I panicked. I NEVER fall for these! I knew we bought our daughter's computer around 3 years ago from BB so I thought this was legit and I didn't have the money they were about to take.

    So I called the 800#. Me, who always researches these numbers (how I found my way here). I fell for it. A guy with an Indian accent answered the phone. I explained I didn't have the money so he said I could cancel using an online cancelation form. I told him I'll be happy to look it up and do so when he said he could send me the form over the phone so it would be faster. I agreed.

    He asked if I had an iPhone or android, so I told him which, then I received a text from 315-712-2284 with a link to the playstore to install an app (https://play.google.com/store/apps/details?id=com.teamviewer.quicksupport.market).

    I was dumb and stared installing the app. Once it was done he asked what the 6 digit code was on my screen. That's when I read thru my screen and saw the app was so they could remotely control my phone. When I questioned why they needed to control my phone when I could just get the cancelation form online, he insisted it was so he could send it to me.

    This is when my brain finally caught on to what was going on. I quickly uninstalled the app while he was on the phone with me (so not to make him suspicious that I knew) and then told him I felt like I was being scammed. He asked why I felt that way so I told him I would just run up to BB and do this in person, after I stopped by the Sheriff’s Office first. He laughed and hung up.

    The sad part is, while I was on the phone with him I heard multiple people in the background answering their "Geek Squad" phone calls. MULTIPLE! At least I caught on in enough time but how many innocent people did not. :(

    Here is the email I received:

    We Are Renewing It For You

    Dear friend, 

    Your Personal Subscription With Geek Squad Will Expire Today. The Subscription Will Be Auto Renewed. Hope You Are Happy With The Services.

    Customer Support- (800) 471 6568

    Order  #GS8739876420

    PRODUCT DESCRIPTION

    Account Type:- Personal Home Subscription

    Product         :- Geek Squad PC Support

    Quantity        :- 1

    Tenure          :- 3 Years

    Payment Mode:- Auto Debit

    Renewal Amount - $ 349.99

    This Email Confirms That You've Renewed Your 1 Year Subscription To Geek Squad For $ 349.99.

    This Subscription Will Auto Renew Every 3 Years Unless You Turn It Off,No Later Than 48 hours Of Before the end of Subscription Period

    .

    To Cancel The Subscription You Can reach Us at (800) 471 6568

    Regards

    Geek Squad Team

    Geek Squad PC Support LLC

    9090 Destiny USA Dr, Syracuse, NY 13204, United States

    This Email is being Sent By Geek Squad As You Have Subscribed To Our Services

    Unsubscribe | View Web Version

    • August 31, 2021 at 8:57 PM by an anonymous user from: New York, New York, United States

      Omg. This happens to me today! And I even did more than you. I told him the remote numbers but the last minute I didn’t click on the agree button! I told him to call back tomorrow and he insisted the process would be done soon just don’t hand up. After hung up I uninstalled the app called “Any desk” immediately. Wish I did it on time that the scammer couldn’t hack into my computer. Been worried abt it

  • August 18, 2021 at 11:57 PM by an anonymous user from: Suffolk, Boston, Massachusetts, United States

    Here is my full email geek squad guy says it is a scam I have no subscription with them and an annual support does not go as high as $349.00

    Here is copy of most of the email. How they git my full name too is beyond me since most people they used dear (email address)

    Order Serial No: ZF94-641892683

    Light blue sphere with flowers

    We're thankful for your payment!

    Dear ...

    Thanks for your renewal of Geeksquadzannual support. A total amount of 346.00 USD will be auto-debited from your account by today, 18th Aug 2021. Your Order Serial Number is: ZF94-641892683.

    You may call us now if you want to cancel the above transaction or having any other issue.

    CALL US FOR HELP : ( 800 ) 276 1698

    PRODUCT DESCRIPTIONS

    Product Name :

    Geek Online Support

    Payment Method :

    Direct Debit

    Delivery Method :

    Online

    SubTotal

    346.00 USD

    We are always ready to protect your system. Just call us for support.

    © Copyright 2021. Geek-Online-Support. All Rights Reserved.

  • August 17, 2021 at 2:23 PM by an anonymous user from: Riverside, Perris, California, United States

    Copy of the body of the email I received today...

    "Order Serial No: ZF94-641892683

    Light blue sphere with flowers

    We're thankful for your payment!

    Dear cclsorensen@sbcglobal.net

    Thanks for your renewal of Geeksquadzannual support. A total amount of 346.00 USD will be auto-debited from your account by today, 17th Aug 2021. Your Order Serial Number is: ZF94-641892683.

    You may call us now if you want to cancel the above transaction or having any other issue.

    CALL US FOR HELP : ( 800 ) 471 6568

    PRODUCT DESCRIPTIONS

    Product Name :

    Geek Online Support

    Payment Method :

    Direct Debit

    Delivery Method :

    Online

    SubTotal

    346.00 USD

    We are always ready to protect your system. Just call us for support.

    © Copyright 2021. Geek-Online-Support. All Rights Reserved."

  • August 16, 2021 at 2:24 AM by an anonymous user from: Sectorul 2, Bucharest, Romania

    hello, I recived this email

    thank you for your renewal of geekquadzannual support. a total amount of 346.00 USD will be autodebited from your acount today.

    Should I be concerned? What should I do?

    • August 16, 2021 at 4:18 AM by info

      Check your account and report any unauthorized deduction to your bank. Do not click any link or contact any telephone number in the message.

  • August 13, 2021 at 2:45 PM by an anonymous user from: Round Rock, Texas, United States

    The phone number I got yesterday (August 12th) was 800-471-6568

    • August 18, 2021 at 11:51 PM by an anonymous user from: Suffolk, Boston, Massachusetts, United States

      My email they used said geek squad and the orenseidlg543@gmail.com

    • August 18, 2021 at 11:49 PM by an anonymous user from: Suffolk, Boston, Massachusetts, United States

      I got that same email yesterday fir annual support renewal for $346.00 as well it came from a gmail account order serial #was also Z94-641892683 and the phone number used was to contact to cancel or for help was 1-800-276-1698. I contacted geek squad through their real number. I dod not even have an account or service with them and they said their order number does not begin with ZF. They even used my full name. They told me it was a scam. So I googled and found this among other similar links to similar scams.

  • August 7, 2021 at 9:52 AM by an anonymous user from: Harris County, Houston, Texas, United States

    My email yesterday was similar to others but showed the sender as BB Order Confirmed. If I had looked further into the actual sender’s email address, I would have been more suspicious. (infos@geek-departments.xyz)

    The email was like those mentioned- no spelling or grammatical errors, no strange images- totally legit looking especially seeing that the date they sent it was INDEED the date I used Geek Squad several years ago. I just knew that I hadn’t been charged any following years after that so I was confused why I would still have an open account. The phone number on mine was 1 (805) 600-9577. When I called it, a man answered from what seemed like a personal phone and asked my order number. I hung up to investigate my own records. When I called back realizing the date was like my first purchase, it went to voicemail. Today I called the official geek squad number and the rep verified that I do not have an active account and told me to send the email to abuse@bestbuy.com

  • August 6, 2021 at 10:44 PM by an anonymous user from: Burlington County, Southampton Township, New Jersey, United States

    Received this number in a very legit looking e-mail on 8/6/21: 1 (805) 553-6126.

    And the same e-mail as someone noted above: mail@geek-orders.xyz

  • August 6, 2021 at 3:14 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    1 (912) 509-0980 From Savannah, GA. I don’t have the same banking information when I bought my computer so I know it’s a scam

  • August 6, 2021 at 9:29 AM by an anonymous user from: Las Colinas, Irving, Texas, United States

    Received same email today- number used (408)641-3859. the renewal charge was $798.99! I think I win the prize for highest dollar amount!

  • August 6, 2021 at 9:15 AM by an anonymous user from: Henniker, Weare, New Hampshire, United States

    I received the email today, August 6, 2021 so it is still circulating. The phone number was 1-334-595-5080.

  • August 5, 2021 at 10:42 AM by an anonymous user from: Sciota Township, Laingsburg, Michigan, United States

    I also received an email this morning, but the customer support number was 855-430-0773 and the charge was $449.99.

    I knew it was a scam, because I've never used Geek Squad. They also started the email with "Dear %User_name%"

  • August 5, 2021 at 5:17 AM by an anonymous user from: Sibenik, Croatia

    Another scam phone number they use (from BE)

    (848) 272-5181

  • August 4, 2021 at 2:15 PM by an anonymous user from: Arapahoe, Greenwood Village, Colorado, United States

    My father got one similar today. The phone number that was used was : 800-901-7539.

  • August 4, 2021 at 12:58 PM by an anonymous user from: Century Plaza, Houston, Texas, United States

    I received this email today. The number was different, but the email definitely looked legit - even had the BestBuy logo on it. The email sender was mail@geek-orders.xyz so that tipped me off. When I called the number (334-595-5080), and asked questions they hung up on me.

  • August 2, 2021 at 5:20 PM by an anonymous user from: Richland, Columbia, South Carolina, United States

    Rec'd an email today re this and it was obvious it was a scam with the phone number listed as 1.80.0.22.475,4.1

  • August 2, 2021 at 2:21 PM by an anonymous user from: Charleston County, Edisto Island, South Carolina, United States

    Here's another scam phone number 800 956-0225. Be careful. It looks so legit.

  • July 29, 2021 at 12:51 PM by an anonymous user from: Lake, Lakeport, California, United States

    I received 5 different ones this morning. Amazing.

  • July 28, 2021 at 5:42 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    They almost got me today; they transferred all my money from my savings to my checking account but while I'll my was talking to the. I checked my account on my phone and saw they transferred all my money. I immediately transferred it back to my savings account unplugged my computer and hung up and called my bank they locked my account and they didn't get a dime

  • July 28, 2021 at 3:01 PM by an anonymous user from: Del Norte, Crescent City, California, United States

    "Hi,

    Your Subscription for Geek Squad has been successfully renewed & updated.

    ***

    PRODUCT INFORMATION

    Invoice NO. : 3456GFG62

    Product Name : Geek Squad Protection

    Expiration Date : 1 Year from the Date of Purchase

    Price : 211.77

    …………………………………………………….

    PAYMENT METHOD : Auto Renewal

    If you wish to cancel this Subscription then please feel free to Contact our Billing Department as soon as Possible

    You can Reach us on 1 8,00.557.8,49.2

    Regards,

    Billing Department"

    This is the email I got today. They wanted me to go to my computer and wanted me to go to www.anydesk.com so they could get into my system remotely. I hung up after threatening them. This is a scam

  • July 27, 2021 at 12:23 PM by an anonymous user from: New York, New York, United States

    FRAUD ALERT: received below via email 7/27/21:

    You May contact Microsoft for a full refund within 48 Hrs of a monthly Subscription upgrade or within 72 Hrs after yearly payment. Partial refunds are available where required by law.

    Regards

    Microsoft team

    Phone : 1800 370 9147

  • July 26, 2021 at 2:23 PM by an anonymous user from: New York, New York, United States

    And another one...

    Your Personal Subscription With Geek Squad Will Expire Today. The Subscription Will Be Auto Renewed. Hope You Are Happy With The Services.

    Customer Support- (800) 370 9147

    Order #GS9868613343

    PRODUCT DESCRIPTION

    Account Type:- Personal Home Subscription

    Product :- Geek Squad PC Support

    Quantity :- 1

    Tenure :- 3 Years

    Payment Mode:- Auto Debit

    Renewal Amount - $ 349.99

    This Email Confirms That You've Renewed Your 1 Year Subscription To Geek Squad For $ 349.99.

    This Subscription Will Auto Renew Every 3 Years Unless You Turn It Off,No Later Than 48 hours Of Before the end of Subscription Period.

    To Cancel The Subscription You Can reach Us at (800) 370 9147

  • July 20, 2021 at 3:40 PM by an anonymous user from: Somerset, Bedminster, New Jersey, United States

    Here is what I got today in an email.

    Admired User,

    Writing this mail to inform you that your purchase has been successful for the renewal of Geek Squad Secure Service.

    $857USD has been auto charged against your A/C as you had selected an auto renewal plan.

    We have enabled the plan you have chosen for your device for the next 2 year.

    This service includes repairing/replacement of your device, online support through Geek Squad Team and many more.

    Total plan details here:

    Invoice ID: WF37TH896

    Product Name: Geek Squad (Auto Renewal)

    Date of purchase: 20 July 2021

    Expires after: 2 year

    Charged: $857USD

    We admire you being our regular user.

    If you face any problem regarding this purchase/subscription, feel free to reach us between

    Mon – Sat (8:30 AM To 8:00 PM EST)

    At 1 (800) - 306 – 2981

  • July 14, 2021 at 12:49 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    How do we get this scam to stop?

  • July 6, 2021 at 3:10 PM by an anonymous user from: Garden Village, Burnaby, British Columbia, Canada

    I got this email today I did call and they hung up on me then I saw these posts. arghhhhh..Frustrating

    Thank you for choosing Geek Squad Protection from us.

    Today the Service will be renewed autometically with $449.99 on the same account provided to us.

    Customer Support 1(866) 313-1151

    Details are given below -

    Service : Geek Squad Advanced Protection

    Mode : Auto Renew

    Order ID : LR-106-28391

    Date : 06/07/2021

    NOTE - Charges will appear on your statement after 8 hours once debited.

    If you want to cancel the charges For $449.99 for Auto - Renew this time.

    Get in touch with us: 1(866) 313-1151

    Thanks,

    Geek Support Team

    Geek Squad PC Support LLC.

    1819 Destiny USA Dr, Syracuse, NY 13206 US

    • July 6, 2021 at 9:46 PM by an anonymous user from: North End, Halifax, Nova Scotia, Canada

      I got this exact same email. I don't have a phone so they won't be hearing from me not that they would have.

  • June 26, 2021 at 12:46 AM by info

    Here is another scam:

    "Sent: Friday, June 25, 2021 12:21 PM

    Subject: Thanks For.@@#$%

    Dear Customer,

    Thank you for Choosing Geek Squad Protection From us .

    Today the Service Will Renewed Automatically with  $399.51 on the same account provided to us.

    Customer Support :-  1 (833) 385-1149

    Product Details Below : -

    Order ID: GKS14234                                                             Date: 24-05-2021

    Description                                                                                                      Amount

    Geek Squad Advanced Protection                               $399.51

    Total                                                                                                                  $399.51

    Note :- Charges will appear on your statement after 8 hours once debited.

    If you have any query about this invoice or if you want to cancel the subscription.

    You can  reach out to our Customer Support Team   1 (833) 385-1149.

    You may review your invoice history at any time by logging in to your client portal.

    From,

    Account Team

    Geek Squad LLC

    7550 N Blackstone Ave, Fresno,

    CA 93720, United States

    Contact No. 1 (833) 385-1149."

  • June 7, 2021 at 12:13 PM by an anonymous user from: Show Low, Arizona, United States

    I received a similar email today. I think it is interesting that the order number on my email is identical to the order number on the email posted here.. I didn’t call, but checked my credit cards.

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Geek Squad Renewal Scam - Auto Subscription Email